Hixson | HEP Roofing

HEP RoofingHixson | HEP Roofing

Hixson | HEP Roofing

Whether a Tennessee thunderstorm has loosened a shingle or years of summer sun have faded your roof’s curb appeal, HEP Is on the Way with fast, dependable roofing solutions tailored for Hixson homeowners. Our local, factory-certified crews handle everything from leak-stopping repairs to full tear-offs and replacements, using top-tier asphalt, metal, and specialty materials that stand up to the valley’s heat, hail, and humidity. We start with a complimentary, no-pressure inspection, explain your options in plain English, and back every job with a rock-solid workmanship warranty—so you’re never left guessing about quality or cost.

Because we live and work in the same neighborhoods we serve, our team treats your property like our own: meticulous clean-up, polite communication, and genuine respect for your time. Add in flexible financing, 24/7 emergency response, and the confidence that comes from a licensed, insured, and BBB-accredited contractor, and you’ll see why more Hixson residents turn to HEP when it’s time to raise the roof—literally.

What our customers say

Ruben was great! He’s supported the leak before anything else was damaged!
Darcy D. profile photo
Darcy D.
Jason did an awesome job on my roof. He was very knowledgeable about his profession and was very courteous and well mannered.
Nikki D. profile photo
Nikki D.
Olin was fantastic. Friendly and arrived early after calling to say he would be coming out earlier than planned. I will leave another review after the work is done but we are looking forward to working with your company to get our roof taken care of. Thank you.
Jennifer F. profile photo
Jennifer F.
Due to a miscommunication I need to apologize for a negative review I left. Hep didn't call codes, but I imagine that codes inspector is working himself to the bone, and instead of hearing "rough-in inspection" I heard "complaint" and I am so very sorry I was so reactive. It's been over a year since the work was done and we've had zero leaks! Job well done y'all!
Heather V. profile photo
Heather V.
Olin did a very comprehensive inspection on our roof and broke down the quote so I could understand what all is done. Very informative and helpful, will use HEP again in the future.
Michael C. profile photo
Michael C.
Olin, Chris & the whole staff of HEP are wonderful, friendly & knowledgeable people. Olin, the Product Specialist who came to our home, was very thorough when he inspected our roof & wrote up our work order/proposal. He patiently answered our questions & explained in great detail the work that needed to be done. My Husband & I feel very valued as this company’s customers! I believe we are getting a great service at a reasonable cost. We are looking forward to getting our roof replaced in the coming week! We have had our Water Heater replaced & a small repair done in the past with HEP. We strongly recommend this great company!!
Susan R. profile photo
Susan R.
Michel and David stayed very positive and maintained a professional attitude while performing the work required though the job itself changed a little. They kept me well informed during every step of the whole process. The job site was left clean when they left. The repair to the roof looks terrific, better than I expected.
Ron S. profile photo
Ron S.
Lee came out promptly when they promised and perform a thorough inspection and pointed several areas that we needed to watch and gave a great estimate on several repair options.
Jason A. profile photo
Jason A.
Aaron was awesome. They were able to work with my schedule on when I'd be home to do the inspection. Will update when the repairs are made this weekend.
Justin P. profile photo
Justin P.
Mr Olin White from HEP arrived a little bit early which was very nice, he was very polite, very professional. He took the time to listen to my husband and I to get a better feel of what we were trying to accomplish. We have not started our project yet but I cannot imagine that their work will be anything less than stellar. I will recommend them too all of my family and friends and anyone else who I find needs a roof.
Tracey F. profile photo
Tracey F.

FAQs

What types of roofing materials are best suited for Hixson’s climate?

In Hixson, we experience hot, humid summers, occasional severe storms, and mild winters. Architectural asphalt shingles are the most popular choice because they withstand heat and high winds up to 130 mph. Metal roofing is another excellent option, offering superior durability, energy efficiency, and resistance to hail. For homeowners seeking premium aesthetics, synthetic slate or cedar-look composites provide the look of natural materials while resisting moisture and insect damage common in our region.

How long does a typical roof replacement take in Hixson?

A standard asphalt shingle roof replacement on an average 2,000 sq ft home usually takes one to two days, weather permitting. Metal or specialty roofs may require three to five days due to additional fabrication and flashing work. Inspections, permits, and material delivery are arranged ahead of time so your project timeline remains as short and disruption-free as possible.

Do I need a building permit for a roof replacement in Hixson?

Yes. Hamilton County requires a residential building permit for full roof replacements. As your contractor, we handle the entire permitting process, schedule code inspections, and provide proof of compliance upon completion. This ensures your new roof meets local building codes and can be properly documented for insurance or future resale.

How can I tell if my roof needs repair or full replacement?

Warning signs include missing or curling shingles, granule loss accumulating in gutters, persistent leaks or water stains inside, and sagging roof decking. If less than 25 % of the roof is damaged and the shingles are under 10 years old, targeted repairs may suffice. However, widespread shingle deterioration, multiple active leaks, or roofs over 20 years old often warrant full replacement to protect your home and lower long-term costs.

What roofing warranties do you offer?

We are a GAF Certified Contractor, allowing us to provide a 50-Year Lifetime Limited Warranty on materials and up to a 25-Year Workmanship Warranty when you choose the System Plus or Golden Pledge options. Metal roofs include a 40-Year manufacturer paint warranty and our 10-Year workmanship coverage. All warranties are transferable to the next homeowner, adding resale value.

Do you offer emergency roof repair after storms in Hixson?

Absolutely. Our emergency response team is on call 24/7. We arrive quickly to tarp damaged areas, stop active leaks, and document storm impact for your insurance claim. After the immediate threat is contained, we provide a detailed inspection report and a written estimate for permanent repairs or replacement, helping you navigate the claims process smoothly.

Areas We Serve

HEP Roofing
Book Online
(423) 228-7848