Bristol | HEP Roofing

From swift leak repairs on Clifton terraces to full slate and tile re-roofs on sprawling villas in Sneyd Park, HEP brings decades of craftsmanship to rooftops across Bristol. Our locally based, fully accredited team understands the quirks of Bristol’s architecture—whether it’s conserving Grade II-listed properties or installing energy-efficient flat roofs over modern extensions. We work with premium materials, backed by manufacturer warranties, and keep you in the loop at every stage with photo updates and transparent pricing.

Need a rapid response after a storm, an honest condition survey before you buy, or a stylish new roof that boosts curb appeal? HEP is on hand 24/7, equipped with cherry pickers, drone inspections, and a passion for doing the job once and doing it right. Join the homeowners, landlords, and commercial clients who already trust us to keep Bristol’s rooftops watertight—request your free, no-obligation quote today.

Gutter Replacements

Metal Roofing

Roof Inspections

Roof Repair

Roof Replacement

Roofing Done Right

Siding Solutions

Storm Damage Restoration

What our customers say

I wish all customer service was as good as the guys that work in the roofing department at HEP. They were polite, easy to talk to, very knowledgeable of my roof problem, explained everything that was wrong and what needed to be done immediately and in the near future. You guys are super!

Alice M.

Ruben was excellent when I was having drain issues. He was quick, explained everything throughly, and made sure I knew what my options were. A wonderful experience I just put an offer in on a home and wanted someone to check the place out for me and HEP was there! Not only was every technician that came out friendly, but they made sure I understood everything that was being told to me! They gave me clear and honest opinions about my AC, Roof, and electrical. They told me what was wrong, how to fix it, an approximate on how much it would be and even advice to make sure I get the most out of my repair life. I'm a first time home buyer and they made me feel confident enough about the condition of my home to be able to make a sound decision on it. I'll recommend them to everyone I know!

Nicole N.

Jason did an awesome job on my roof. He was very knowledgeable about his profession and was very courteous and well mannered.

Nikki D.

HEP was prompt in getting our job estimated and starting work. We had them replace a patio roof and perform some other minor repairs on the roof. They came out on Saturday, and Jason walked through everything, explaining the rationale behind his recommendations. They were exactly in line with existing recommendations from our home inspection, so I had confidence that he was giving his honest opinion and not just trying to upsell. Due to a clerical error, they removed our entire roof by accident, but replaced it at no cost. They immediately notified me when this happened and got it rectified right away. They were honest and transparent through the whole process. After the completion of the work, I notified them of a couple of punch list items and they knocked them out quickly without me having to pester or make a scene like you would with a less reputable contractor. This is the kind of contractor that you keep around. Reliable, easy to contact, responsive, and honest. I am a very independent DIYer, but if I can't do it, my first call will definitely be to HEP. . Thanks Jason and everyone at HEP.

Zachary C.

Jason Shoupe did my roof inspection this morning. He was on time, professional and took his time to explain his findings. I like that he was able to prioritize how he would fix things so that I wasn’t overwhelmed. He took pictures so that I could see what repairs were needed.

Sheila B.

We have used HEP in the past for plumbing and also some roof issues. Because of this, they offered us a free roof inspection. The tech (Tim Lawson) that came out was on time (actually a little earlier than expected), was very helpful and knowledgeable. He took his time to explain the repairs that we will be needing to our roof, offered affordable pricing and was very professional. I would recommend this company as they are fair in price and have knowledgeable, friendly , professional employees. Thanks HEP and Tim Lawson.

Melanie B.

Tim Lawson and Matt Williams performed a thorough review of the roof at my condo, gave me my options and I chose one. They performed their work that day in a fine manner.

David E.

Lee came out promptly when they promised and perform a thorough inspection and pointed several areas that we needed to watch and gave a great estimate on several repair options.

Jason A.

We (Leroy and Helen Queen, my parents) had our leaky roof replaced by HEP at the end of July 2019. We had a wonderful experience from start to finish: from Joshua who recommended HEP for our roofing needs, to Jason our Sales Rep who measured and then inspected the finished work, to Chris in the office who helped us with the financing, to the crew of men that came out and did a marvelous job removing, installing, and then tidying up afterwards. We were mightily impressed; they worked so quickly. We highly recommend giving HEP a call for your roofing needs based on our own experience with them. They all worked really hard and quickly to get us a new roof; something we very greatly appreciate. Thanks HEP!

Tosha M.

Great installers and great visual inspection they took care of us. Thank you

Genia S.

FAQs

What roofing materials are best suited to Bristol’s climate?

Bristol’s weather is characterised by frequent rain, occasional high winds, and mild winters, so durability and water-tightness are priorities. The most popular options are (1) slate—natural or fibre-cement—for its longevity and ability to withstand heavy rainfall; (2) concrete or clay tiles, which cope well with wind uplift and require little maintenance; and (3) high-performance torch-on or EPDM rubber membranes for flat roofs, offering seamless waterproofing and UV resistance. During a survey we discuss the pros and cons of each and recommend the material that matches your budget, the pitch of your roof, and local planning requirements.

How often should I have my roof inspected in Bristol?

We advise a professional inspection at least once every two years, plus an additional check after severe storms or high winds. Regular inspections catch minor issues—such as slipped slates, cracked tiles, or blocked gutters—before they turn into leaks and interior damage. If your roof is over 20 years old, an annual inspection is best practice. All our inspections include photographs, a written condition report, and a no-obligation quotation for any remedial work.

Do I need planning permission to replace or alter my roof?

In most cases, reroofing like-for-like or carrying out repairs on a domestic property is considered ‘permitted development’ and does not require planning permission. However, permission may be needed if you: (1) live in a listed building or conservation area, (2) intend to raise the roof height, add a dormer that faces the highway, or use materials significantly different from the original, or (3) are converting a flat roof to a pitched roof. We handle all planning and building-control notifications as part of our service and can advise during a free site visit.

How long does a typical roofing project take?

Timelines vary with roof size, complexity, and material. As a guide: • Minor repairs: 1–2 days. • Full slate or tile replacement on a three-bed semi-detached: 5–7 working days. • Flat-roof re-felt or EPDM installation up to 40 m²: 1–2 days. Weather can affect schedules, but we provide a detailed programme before starting, keep you updated daily, and always aim to minimise disruption.

What does a roof replacement cost in the Bristol area?

Costs depend on access, roof pitch, chosen material, and whether the existing structure needs remedial work. For budgeting purposes: • Full replacement with concrete tiles typically ranges from £110–£140 per m². • Natural Welsh slate is £140–£200 per m². • Torch-on felt or EPDM flat roofing is £70–£110 per m². All quotes we issue are fixed-price, itemised, and include scaffolding, waste removal, and VAT. We’re happy to price multiple material options so you can compare long-term value.

Do you offer warranties and emergency call-outs?

Yes. All new pitched roofs carry a 20-year workmanship guarantee backed by insurance, and materials are covered by manufacturer warranties of up to 40 years. Flat-roof membranes have 10–25-year warranties depending on the system chosen. For storm damage or sudden leaks, we operate a 24/7 emergency call-out service across Bristol and surrounding areas, aiming to attend within two hours. Temporary measures—such as tarpaulin or patch repairs—are installed immediately, followed by a full repair quotation.