Greenback | HEP Roofing

HEP RoofingGreenback | HEP Roofing

Greenback | HEP Roofing

When a sudden Tennessee storm pounds Greenback, or time simply takes its toll on your shingles, HEP Roofing is the neighbor you can count on. Our crews live and work in Blount County, so we understand the unique challenges that high humidity, heavy winds, and fluctuating temperatures place on a roof. From classic asphalt shingles to sleek metal systems, every installation is guided by manufacturer-certified techniques and backed by some of the strongest warranties in East Tennessee.

Whether you need a quick leak repair, a full roof replacement, or a no-obligation inspection after hail hits, we handle the project with transparent pricing and constant communication. We arrive on schedule, clean up every nail, and leave you with a roof that’s as attractive as it is durable—so you can spend your weekends on Tellico Lake instead of worrying about water spots on the ceiling. Ready to protect your home? Give HEP a call today and experience roofing done the Greenback way: honest, efficient, and always neighbor-approved.

What our customers say

Christian Jordan with the roofing department was very through and patient to explain the processes and next steps
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Becky V.
Wonderful job very helpful! Christian Jordan roofing very professional!
Mallory L. profile photo
Mallory L.
Ernest came out and did a plumbing inspection. Did a great job and provided information and pictures needed.
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Cindy S.
John did an excellent job with finding the issue with a leak in my attic, and fixing it in a quick and timely fashion. Friendly and professional.
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Haley S.
Very satisfied with the quote appointment! I was given a text with live updates to the technicians arrival time and a phone call 30 min before arrival. Technician spent an hour going over the whole roof and in the attic to diagnose the leak. He gave a detailed explanation of what was wrong and how to fix it and answered all the questions I had. I look forward to getting the quote by email! Thank you!
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Rachel R.
Contacted HEP at 3am because my roof was leaking into my living room. They called me back and Christian Jordan was out here in just a few hours! Took a look at my roof - was extremely friendly, professional, efficient! The previous roofer never actually fixed anything & Christian made the whole experience easy and comfortable. I would absolutely REQUEST him by name for any future roofing needs. So impressed.
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Amber H.
Great service. Christian Jordan was very knowledgeable about roofing and the potential leaks.
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Sam T.
Jacob Newman and Christian Jordan were top notch! Extremely thorough, very professional and knowledgeable. They assessed the problems and offered multiple options for solutions. Would definitely recommend Jacob or Jordan for HVAC and roofing issues. HEP has gained a lifelong customer.
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Sarah B.
Michael looked at our roof today after a leak developed in our range hood. He was very professional, polite, efficient, and accurate. Would recommend!
Spencer S. profile photo
Spencer S.
Christian Jordan was very helpful giving our options with a new roof and installation
Alexis B. profile photo
Alexis B.

FAQs

What roofing materials do you recommend for homes in Greenback’s climate?

Greenback sees hot, humid summers, occasional severe thunderstorms, and the occasional winter freeze, so we recommend materials that balance durability, energy efficiency, and wind resistance. Architectural asphalt shingles remain the most popular because they handle 130 mph winds and come with reflective, Energy-Star® rated options to fight summer heat. Standing-seam metal roofing is another excellent choice—it sheds rain quickly, resists algae growth, and can last 40–70 years with minimal maintenance. For homeowners wanting a premium look, synthetic slate or shake products provide the charm of natural materials without the weight or moisture absorption issues. During your on-site consultation we’ll show samples, explain lifespan and cost differences, and help you pick the best fit for your budget and style.

How can I tell if my roof needs to be repaired or fully replaced?

A roof typically lasts 15–25 years for asphalt shingles and 40+ years for metal, but local storm damage can shorten that lifespan. Warning signs include missing or curling shingles, excessive granules in gutters, dark streaks or algae growth, soft or sagging spots in decking, and water stains on interior ceilings or walls. If you can see daylight through attic boards or notice a sudden spike in utility bills, the roof’s ventilation layer may be failing. We offer free, no-obligation inspections that include attic checks, infrared moisture scanning, and a written condition report. If the damage is isolated (less than 25 % of the surface) we usually recommend repair; if the system has widespread deterioration or is near the end of its rated life, replacement is more cost-effective and ensures code compliance.

What does your roof-replacement process look like, and how long will it take?

1. Initial inspection & estimate – We measure, photograph, and discuss material options. 2. Permit & material order – We pull the Loudon County permit and schedule material delivery. 3. Tear-off & decking repair – Old roofing is removed down to the decking; rotten or soft boards are replaced. 4. Weather barrier installation – We install synthetic underlayment, ice-and-water shield at eaves and valleys, and new drip edge. 5. New roofing & flashing – Shingles or metal panels are installed with manufacturer-approved fasteners; chimneys, skylights, and wall transitions receive new flashing. 6. Cleanup & inspection – We magnet-sweep the property, haul debris away, and perform a final walkthrough with you. Most single-family roofs under 2,000 sq ft are completed in 1–2 days; larger or complex roofs may take 3–4 days. We keep you informed each step and protect landscaping and gutters throughout the project.

Are you licensed and insured to work in Greenback, and do you handle permits?

Yes. We hold an active Tennessee Home Improvement Contractor License (#XXXXXX) and maintain $2 million in general liability insurance plus full workers’ compensation coverage for every crew member. Our paperwork is on file with the City of Greenback and Loudon County Codes Department, and we’ll gladly email copies to you or your insurance adjuster. We handle all permitting, scheduling of county inspections, and compliance with local wind-uplift and ice-barrier codes so you don’t have to worry about red tape.

How much does a new roof cost in Greenback, and what financing options are available?

Pricing varies by material, roof pitch, and tear-off complexity, but most Greenback homeowners can expect: • Architectural asphalt shingles: $4–$7 per sq ft installed ($8,000–$14,000 for a 2,000 sq ft roof) • Standing-seam metal: $8–$12 per sq ft installed ($16,000–$24,000 for the same roof) • Synthetic slate/shake: $10–$14 per sq ft installed Estimates include removal/disposal, permits, underlayment, flashing, and cleanup—no hidden fees. We partner with local banks and Greenback-based credit unions to offer low-interest loans, plus 12-month same-as-cash plans for qualified homeowners. If your roof was damaged by hail or wind, we’ll assist with the insurance claim and meet the adjuster on site to maximize coverage.

Do you offer warranties and ongoing maintenance services for roofs you install?

Absolutely. Our preferred asphalt shingles carry a 30-, 40-, or 50-year manufacturer warranty against manufacturing defects, and our metal panels include a Kynar®-coated, 40-year finish warranty. In addition, we provide a 10-year transferable workmanship warranty that covers installation-related leaks or flashing failures. To keep your warranty in force and extend the roof’s life, we offer an optional maintenance plan: annual inspection, gutter cleaning, minor sealant touch-ups, and attic ventilation check. Enrolling in this plan often lowers homeowners-insurance premiums and gives you peace of mind that your roof will perform through every Greenback storm season.

Areas We Serve

HEP Roofing
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(423) 228-7848