Madisonville | HEP Roofing

When a Madisonville thunderstorm rolls in, nothing offers peace of mind like a strong, watertight roof—and that’s exactly what HEP delivers. Our local, licensed roofers have spent years navigating East Tennessee’s unpredictable weather, honing the skills it takes to repair wind-torn shingles, track down sneaky leaks, and build brand-new roofing systems that stand up to summer sun and winter ice alike. From the first free inspection to the final shingle, we keep you informed, on budget, and confident that your home is protected.

Whether you need a quick patch, a full replacement, or 24/7 emergency service after a late-night storm, HEP is on the way with premium materials, flexible financing, and workmanship warranties that last. Partner with a crew that treats your roof—and your schedule—like their own, and see why Madisonville homeowners trust HEP to keep every family safe, dry, and comfortable year-round.

Gutter Replacements

Metal Roofing

Roof Inspections

Roof Repair

Roof Replacement

Roofing Done Right

Siding Solutions

Storm Damage Restoration

What our customers say

All within a matter of a weeks time, I was able to schedule a thorough inspection of the roof and receive a new roof of good quality. Fantastic company

V D.

Stephen came an gave me advice on my roof and really helped me

Spanners619

CHRISTIAN JORDAN identified missing ridgeway shingles + others and is obviously brilliant! Learned alot today...saved me money in the future.

Karen D.

Jacob Newman and Mark Mullin we're out today and finished off the repair job that needed done. This job had been a challenge for everyone that was sent out. They did a great job and it appears that all of the issues have been solved. Thanks a lot guys for the great service.

Merkaba T.

After a great inspection yesterday HEP got us on the books for the next day. They were in and out in 3 hours and were very very kind!

Russell M.

Christian Jordan quoted our roof and the finished tin roof looks amazing.

Cierra B.

Christian Jordan came out to quote our home for a roof replacement, and didn't hesitate to walk around on our 26 year old roof. Unfortunately, my credit score prevented me from being able to have the roof replaced, but Christian went ahead and put a tarp on the leaking side at no cost. Hopefully in the future, I'll be better off financially, and will be able to call Christian to come back out for the replacement. Excellent service!! Very polite, quick, and helpful.

Elizabeth A.

The service was very fast. We had a technician out to check our furnace and he kindly informed us they no longer make the parts that we would need, which is understandable as the unit was manufactured in 1997. They were able to get a team out the very next day to install a new HVAC unit and furnace, these gentlemen worked extremely hard from daylight to dark finally finishing up around 9 PM. They had everything up and running and we’re so quiet and thorough. I barely knew they were there! We did have an issue with the unit cooling after start up. I called the following morning and had a technician out within a few hours that fixed the issue. Overall, the entire process was extremely easy, fast, and thorough. We have a roofing project to begin next week with this company as well and only expect great things going forward!

Brandie E.

Christian Jordan did a great job checking on my roof

Chris B.

Stephen took a good throughly look at my roof and brought to my attention some serious issues. He shows that he knows his stuff and he was very friendly and very nice to converse with. Good people all around

C P.

FAQs

What roofing services do you offer in Madisonville?

We provide a full range of residential and commercial roofing services, including inspections, leak detection, preventative maintenance, storm-damage repair, complete roof replacement, new-construction installations, gutter and flashing work, and emergency tarping. All services are performed by licensed, insured crews familiar with Madisonville’s building codes and permitting requirements.

How do I know if my roof needs to be replaced or just repaired?

Warning signs include missing or curling shingles, granules in gutters, soft or spongy decking, interior water stains, and rising energy bills. If the damage is isolated (for example, a few missing shingles after a storm) a repair is usually sufficient. However, if your roof is 15–20 years old, shows widespread deterioration, or has multiple leaks, a full replacement is generally more cost-effective. We offer free, no-obligation inspections and will provide photos and a written report to help you make an informed decision.

What roofing materials are best suited for the Madisonville climate?

Madisonville experiences hot, humid summers, occasional ice in winter, and frequent severe thunderstorms. Architectural asphalt shingles remain the most popular choice because they balance cost, durability (25–30 years), and wind resistance up to 130 mph. Metal roofing—especially standing-seam steel or aluminum—is gaining popularity for its 40–70-year lifespan, energy efficiency, and minimal maintenance. We also install impact-rated shingles, synthetic slate, TPO, and modified bitumen for low-slope applications. Our estimators will review your budget, aesthetic preferences, and neighborhood covenants to recommend the optimal material.

How much does a new roof cost in Madisonville and what factors affect the price?

Pricing typically ranges from $4.50 to $8.50 per square foot for architectural shingles and $9.00 to $14.00 per square foot for standing-seam metal. The final cost depends on roof size and pitch, tear-off requirements, decking repairs, material choice, ventilation upgrades, and disposal fees. We provide detailed, line-item estimates so you can see exactly where your money is going, and we offer financing options with low monthly payments.

Can you help with insurance claims for storm damage?

Yes. Our team is experienced in working with all major insurers. We’ll document damage with photos and written assessments, meet the adjuster on-site, and ensure all code-required items are included in the scope. We use the same Xactimate estimating software that carriers use, which streamlines approvals and maximizes your claim. Best of all, this assistance is provided at no extra charge when you choose us for the repair or replacement.

How long will the roofing project take and what should I expect during the process?

Most single-family asphalt shingle roofs in Madisonville are completed in one day, while larger or steeper roofs and metal systems may take 2–4 days. Before work begins, we’ll obtain permits, order materials, and schedule a convenient start date. On installation day we protect landscaping, remove old materials, inspect decking, and install underlayment, flashing, and the new roof system. A magnetic sweep collects stray nails, and a final walk-through ensures your satisfaction. All workmanship is backed by a written labor warranty in addition to the manufacturer’s material warranty.