Dandridge | HEP Roofing

Living in historic Dandridge means picturesque lake views, but it also means baking summer sun, surprise hail, and the kind of mountain-whipped winds that can test any rooftop. HEP’s certified roofing team knows East Tennessee weather inside and out, and we build, repair, and replace roofs that shrug off every season’s extremes. From architectural shingles that complement a charming Main Street cottage to energy-efficient metal panels sturdy enough for a lakefront lodge, we match materials to your style, budget, and HOA guidelines—always with a free, no-pressure estimate.

What sets us apart is our hometown service backed by national-level credentials: Owens Corning Platinum Preferred status, industry-leading warranties, and a lifetime workmanship guarantee that stays with your home, not just the homeowner. Add in easy financing, drone and thermal imaging inspections, and the convenience of HEP’s “One Call Does It All” promise (roofing, gutters, insulation, even solar), and you’ve got a partner who keeps your Dandridge home covered today and for decades to come.

Gutter Replacements

Metal Roofing

Roof Inspections

Roof Repair

Roof Replacement

Roofing Done Right

Siding Solutions

Storm Damage Restoration

What our customers say

Jason Shoupe did my roof inspection this morning. He was on time, professional and took his time to explain his findings. I like that he was able to prioritize how he would fix things so that I wasn’t overwhelmed. He took pictures so that I could see what repairs were needed.

Sheila B.

Michel and David stayed very positive and maintained a professional attitude while performing the work required though the job itself changed a little. They kept me well informed during every step of the whole process. The job site was left clean when they left. The repair to the roof looks terrific, better than I expected.

Ron S.

Lee came out promptly when they promised and perform a thorough inspection and pointed several areas that we needed to watch and gave a great estimate on several repair options.

Jason A.

Mr Olin White from HEP arrived a little bit early which was very nice, he was very polite, very professional. He took the time to listen to my husband and I to get a better feel of what we were trying to accomplish. We have not started our project yet but I cannot imagine that their work will be anything less than stellar. I will recommend them too all of my family and friends and anyone else who I find needs a roof.

Tracey F.

Ruben was excellent when I was having drain issues. He was quick, explained everything throughly, and made sure I knew what my options were. A wonderful experience I just put an offer in on a home and wanted someone to check the place out for me and HEP was there! Not only was every technician that came out friendly, but they made sure I understood everything that was being told to me! They gave me clear and honest opinions about my AC, Roof, and electrical. They told me what was wrong, how to fix it, an approximate on how much it would be and even advice to make sure I get the most out of my repair life. I'm a first time home buyer and they made me feel confident enough about the condition of my home to be able to make a sound decision on it. I'll recommend them to everyone I know!

Nicole N.

Ruben was great! He’s supported the leak before anything else was damaged!

Darcy D.

Jason did an awesome job on my roof. He was very knowledgeable about his profession and was very courteous and well mannered.

Nikki D.

Olin was fantastic. Friendly and arrived early after calling to say he would be coming out earlier than planned. I will leave another review after the work is done but we are looking forward to working with your company to get our roof taken care of. Thank you.

Jennifer F.

Olin did a very comprehensive inspection on our roof and broke down the quote so I could understand what all is done. Very informative and helpful, will use HEP again in the future.

Michael C.

Olin, Chris & the whole staff of HEP are wonderful, friendly & knowledgeable people. Olin, the Product Specialist who came to our home, was very thorough when he inspected our roof & wrote up our work order/proposal. He patiently answered our questions & explained in great detail the work that needed to be done. My Husband & I feel very valued as this company’s customers! I believe we are getting a great service at a reasonable cost. We are looking forward to getting our roof replaced in the coming week! We have had our Water Heater replaced & a small repair done in the past with HEP. We strongly recommend this great company!!

Susan R.

FAQs

What roofing materials are best suited for homes in Dandridge, TN?

Because of Dandridge’s hot, humid summers and occasional winter freezes, architectural asphalt shingles, standing-seam metal, and composite slate are the most popular choices. Architectural shingles offer affordability and wind ratings up to 130 mph, metal reflects heat and resists algae growth common in humid climates, and composite slate provides the classic look of stone with less weight and maintenance.

How long does a typical roof replacement take?

For an average single-family home of 2,000–3,000 sq ft, replacement in Dandridge usually takes 1–2 days for asphalt shingles and 2–3 days for metal, weather permitting. Additional time may be needed for decking repairs, custom flashings, or steep-slope sections.

Do I need a permit to replace my roof in Jefferson County?

Yes. Jefferson County Building & Zoning requires a residential roofing permit for any full tear-off and replacement. Our team handles the paperwork, submits the permit application, and schedules the required inspections so you stay fully compliant with local codes.

How can I tell if my roof needs repairs or full replacement?

Key signs of repairable issues include isolated leaks, a few missing shingles, or minor flashing damage. You may need full replacement if the roof is over 20 years old, you see widespread granule loss, curling shingles, sagging decking, or repeated leaks in multiple areas. A free on-site inspection and moisture scan can confirm the most cost-effective solution.

What warranties do you offer on new roofing systems?

Our Owens Corning Preferred Contractor status lets us provide a 50-year manufacturer’s material warranty plus a 10-year workmanship warranty backed by Owens Corning. Metal roofs come with 35- to 40-year paint and perforation warranties and our 10-year labor coverage.

Can you assist with insurance claims for storm damage?

Absolutely. We perform a no-cost storm inspection, document hail or wind damage with photos and a detailed report, meet with your adjuster on-site, and help you file all paperwork. Once the claim is approved we complete the repairs or replacement for the approved settlement amount, minimizing out-of-pocket expenses beyond your deductible.