Townsend | HEP Roofing
Townsend | HEP Roofing
Nestled at the quiet gateway to the Smokies, Townsend homes brave high winds, heavy rain, and blistering summer sun—so HEP makes sure every roof in town is ready for the challenge. Our skilled, local crew combines time-tested craftsmanship with today’s best-in-class materials, whether you need a quick shingle repair after a storm or a full metal roof replacement that will last for decades. Because we live and work right here in Blount County, we know exactly how Townsend’s unique climate can wear on a roof, and we tailor each project to stand up to it.
From complimentary roof inspections and clear, written estimates to tidy job sites and industry-leading warranties, we handle every detail with the same care we’d give our own homes. Ready to boost curb appeal, lower energy bills, and protect what matters most? Give HEP a call and discover why your Townsend neighbors trust us to keep their roofs—and their peace of mind—rock solid.
What our customers say
FAQs
What roofing materials are best suited for Townsend’s climate?
Townsend experiences four distinct seasons, including heavy winter snow, spring rain, summer heat, and strong autumn winds. Because of these wide-ranging conditions, we recommend architectural asphalt shingles for their affordability and wind resistance, standing-seam metal roofing for exceptional snow-shedding and longevity, and premium synthetic slate or composite shakes for homeowners who want the look of natural materials without the maintenance. Regardless of the covering you choose, we always include ice-and-water shield in valleys and along eaves, proper attic ventilation, and high-quality underlayment to handle freeze-thaw cycles and prevent ice dams.
How do I know if my roof needs to be repaired or replaced?
Common warning signs include leaks or water stains inside, missing or curling shingles, excessive shingle granules in gutters, sagging roof decking, daylight showing in the attic, mold around vents, and a roof age of 20 years or more. If you notice any of these issues, schedule a free on-site inspection. We’ll document the condition with photos, explain whether a targeted repair or full replacement is the most cost-effective solution, and provide a written estimate so you can make an informed decision.
Are you licensed and insured to work in Townsend?
Yes. We hold all state and local roofing and construction licenses required to operate in Townsend and the surrounding communities, and we carry both general liability and workers’ compensation insurance. In addition, we obtain the necessary building permits from the Townsend Building Department for every project and follow Massachusetts building code (or your local jurisdiction’s code) to ensure your roof meets safety standards and passes final inspection.
How much does a new roof cost in Townsend and what factors affect the price?
For an average 2,000-square-foot home, a full asphalt shingle replacement typically ranges from $8,000 to $15,000. Metal roofing can run $18,000 to $30,000, and premium products like synthetic slate are higher. Key cost factors include roof size and pitch, the number of existing shingle layers, the condition of your decking, flashing and ventilation upgrades, material choice, disposal fees, and any structural repairs uncovered during tear-off. We provide a detailed, line-item estimate so you can see exactly where every dollar goes.
Do you offer emergency storm-damage roofing services?
Absolutely. Townsend can see severe nor’easters, hailstorms, and high winds that damage roofs without warning. Our emergency response team is on call 24/7 to install tarps, remove fallen tree limbs, and make temporary repairs that stop water intrusion until permanent work can be scheduled. We also document the damage for insurance purposes and will coordinate directly with your adjuster to streamline the claims process.
What kind of warranties do you provide on labor and materials?
All manufacturer-certified installations include a 30- to 50-year limited lifetime material warranty, depending on the product you select. In addition, we back our craftsmanship with a 10-year transferable workmanship warranty that covers installation-related issues such as leaks, flashing failures, or nail pops. Because we are certified by leading manufacturers, your material warranty remains in full effect, and our workmanship guarantee gives you peace of mind that your investment is protected long after the job is complete.