Pelham | HEP Roofing

Whether you’re eyeing an elegant architectural shingle upgrade, chasing down a frustrating leak, or rebuilding after storm damage, HEP is the name Pelham trusts to keep every roof strong and beautiful. Our certified crews arrive on-time, respect your property, and install premium materials that stand up to Tennessee’s heat, humidity, and high winds. From free inspections and honest estimates to meticulous clean-up, we handle the hard work so you can simply enjoy a safer, more energy-efficient home.

Because we’re part of the Pelham community, your timeline, budget, and peace of mind matter to us. We back every roof with industry-leading warranties, 24/7 emergency support, and the famous “Happy HEP” satisfaction promise—so you never have to wonder who to call when the next storm rolls in. Ready to protect your biggest investment? Reach out today and let HEP raise the roof on quality and service.

Gutter Replacements

Metal Roofing

Roof Inspections

Roof Repair

Roof Replacement

Roofing Done Right

Siding Solutions

Storm Damage Restoration

What our customers say

HEP was prompt in getting our job estimated and starting work. We had them replace a patio roof and perform some other minor repairs on the roof. They came out on Saturday, and Jason walked through everything, explaining the rationale behind his recommendations. They were exactly in line with existing recommendations from our home inspection, so I had confidence that he was giving his honest opinion and not just trying to upsell. Due to a clerical error, they removed our entire roof by accident, but replaced it at no cost. They immediately notified me when this happened and got it rectified right away. They were honest and transparent through the whole process. After the completion of the work, I notified them of a couple of punch list items and they knocked them out quickly without me having to pester or make a scene like you would with a less reputable contractor. This is the kind of contractor that you keep around. Reliable, easy to contact, responsive, and honest. I am a very independent DIYer, but if I can't do it, my first call will definitely be to HEP. . Thanks Jason and everyone at HEP.

Zachary C.

HEP is by far one of the best companies, of any kind, I've ever dealt with. We've had HEP replace our HVAC system and just signed contracts with them for some major plumbing repair and a new roof. In our experience with HEP, we've found that they do everything, and they do everything really well. Which is great for us because we don't have to waste any time going through the giant pain process of finding contractors and then finding out if we can trust them. With HEP, the whole experience is like working with your brothers and sisters. Everyone we've met has gone out of their way to make us feel like we're part of their family. To me, the kind of quality service you get from that kind of a business relationship is worth its weight in gold. Thank you, HEP!

Ninestream C.

Jason inspected our roof. He went out of his way to address a couple of issues we had and informed us of the cost to repair the ones remaining. Very pleased with his service!

Wes B.

Travis was the nicest person and help me in so many ways as far as the way my new roof should be

Betty G.

Tommy Fitzgerald and Jason Tew performed a roof inspection at my house. They were on time, courteous, friendly and respectful. More importantly they took pictures of my roof and explained each slide to me. I so appreciate their time!

Jen R.

We have used HEP in the past for plumbing and also some roof issues. Because of this, they offered us a free roof inspection. The tech (Tim Lawson) that came out was on time (actually a little earlier than expected), was very helpful and knowledgeable. He took his time to explain the repairs that we will be needing to our roof, offered affordable pricing and was very professional. I would recommend this company as they are fair in price and have knowledgeable, friendly , professional employees. Thanks HEP and Tim Lawson.

Melanie B.

Tim Lawson and Matt Williams performed a thorough review of the roof at my condo, gave me my options and I chose one. They performed their work that day in a fine manner.

David E.

thank you to a wonderful lady ( "H" ) . JImmy Swanner repaired our ceiling quickly and did a great job.would highly recommed HEP..

Bev C.

My air conditioner on my house is 12 years old so a yearly inspection is a must. thanks to mr cole for coming out and making sure my unit was still ok .. he did a great job inspecting and letting me know where i was standing with everything. it is hard to find a company also who is honest ,,does not rip you off and of course does the job the way it should be--RIGHT THE FIRST TIME. thanks so much guys,, you make a difference. i apologize - i cant get the option how to add another review so ill have to continue on this one ,, ,,,, for Mr Travis Colston.. you are a godsend. I am so confident moving forward with putting a new roof on my home. I cannot get over the fact how you guys give more than 100 percent making sure the work is done RIGHT as i said in the earlier paragraph. Your Roof Inspection was outstanding and professional ,, i have never felt better when faced with such a huge responsibility homeowners have -which one thing ,, eventually, is replacing your roof..... HEP has been FANTASTIC with everything else I needed done and i know they will be with this as well... THANK YOU SO MUCH

Andy J.

I wish all customer service was as good as the guys that work in the roofing department at HEP. They were polite, easy to talk to, very knowledgeable of my roof problem, explained everything that was wrong and what needed to be done immediately and in the near future. You guys are super!

Alice M.

FAQs

How can I tell whether my roof in Pelham needs repair or a full replacement?

Look for warning signs such as curled or missing shingles, dark streaks or moss growth, sagging spots, interior leaks, or water stains on ceilings. Because Pelham experiences hot, humid summers and periodic severe storms, even minor damage can worsen quickly. If your asphalt roof is 15–20 years old or your metal roof is 40–50 years old, it is wise to schedule a professional inspection. Our technicians provide a free, detailed assessment and will explain whether targeted repairs or a full replacement is the most cost-effective solution.

Which roofing materials perform best in Pelham’s climate?

For most homes in Pelham, architectural asphalt shingles offer an excellent balance of durability, curb appeal, and cost. They withstand UV exposure and have wind ratings up to 130 mph. Metal roofing—particularly standing-seam aluminum or steel—offers superior longevity (40–60 years), energy efficiency, and resistance to hail. Synthetic slate and concrete tile are premium options that handle heat and storms well but require a stronger roof deck. During your consultation, we compare material lifespans, energy savings, and upfront costs so you can choose what fits your budget and style.

How long does a typical roof replacement take?

Most single-family homes in Pelham can be completely reroofed within one to three days, depending on size, pitch, and material. Asphalt shingle jobs often finish in a day, while metal or tile installations may take up to three. Weather plays a role; if severe storms are forecast, we secure the work area and schedule around them. Before starting, we give you a clear timeline, daily cleanup plan, and point-of-contact in case you have questions.

Are you licensed, insured, and familiar with Pelham’s permitting requirements?

Yes. We hold an Alabama Home Builders License and full general liability and workers’ compensation insurance. Copies of certificates are provided with every estimate. We pull all required permits with the City of Pelham Building Services Department and schedule any needed inspections, ensuring your project complies with local building codes and manufacturer specifications.

Do you offer emergency roofing services for storm or hail damage?

Absolutely. Pelham is no stranger to strong thunderstorms and occasional tornadoes. Our emergency response team is on call 24/7 to install temporary tarps, stop active leaks, and document damage for insurance claims. We provide a written damage report with photos, meet with adjusters when requested, and can often start permanent repairs within 24–48 hours once the claim is approved.

What warranties and financing options are available for my new roof?

We provide a dual warranty: a 5- to 10-year workmanship guarantee from our company (depending on project scope) and the full manufacturer’s material warranty—up to 50 years for architectural shingles and lifetime for many metal systems. Financing is available through our lending partners with terms ranging from 6- to 144-month plans, including zero-interest promotions for qualified homeowners. We review all warranty documents and financing options with you before any contract is signed.