Crossville | HEP Roofing

HEP RoofingCrossville | HEP Roofing

Crossville | HEP Roofing

Whether a spring storm has torn a few shingles loose or decades of sun have finally taken their toll, HEP’s roofing team is ready to protect what matters most—your Crossville home. Our GAF-certified crews arrive on time, perform a detailed inspection, and walk you through every option, from emergency patch-ups to full roof replacements in asphalt, metal, or specialty designer styles. We know Tennessee weather can change in an instant, so we keep premium materials in stock, work directly with insurance adjusters, and back every job with industry-leading warranties and HEP’s 100% Happiness Guarantee.

Homeowners across Cumberland County choose HEP because we treat roofing as more than construction—it’s peace of mind. You’ll get clear pricing, honest timelines, and a crew that leaves your property cleaner than we found it. Whether you live near Fairfield Glade’s fairways or closer to Downtown Crossville, one call brings 24/7 service, financing options, and a roof built to stand up to the Plateau’s wind, rain, and blistering summer sun. Let HEP put a solid roof—and a smile—over your head today.

What our customers say

Jacob Newman and Christian Jordan were top notch! Extremely thorough, very professional and knowledgeable. They assessed the problems and offered multiple options for solutions. Would definitely recommend Jacob or Jordan for HVAC and roofing issues. HEP has gained a lifelong customer.
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Sarah B.
CHRISTIAN JORDAN identified missing ridgeway shingles + others and is obviously brilliant! Learned alot today...saved me money in the future.
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Karen D.
Christian Jordan was very helpful giving our options with a new roof and installation
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Alexis B.
Christian Jordan with the roofing department was very through and patient to explain the processes and next steps
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Becky V.
Wonderful job very helpful! Christian Jordan roofing very professional!
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Mallory L.
Ernest came out and did a plumbing inspection. Did a great job and provided information and pictures needed.
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Cindy S.
After a great inspection yesterday HEP got us on the books for the next day. They were in and out in 3 hours and were very very kind!
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Russell M.
Christian Jordan quoted our roof and the finished tin roof looks amazing.
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Cierra B.
Very satisfied with the quote appointment! I was given a text with live updates to the technicians arrival time and a phone call 30 min before arrival. Technician spent an hour going over the whole roof and in the attic to diagnose the leak. He gave a detailed explanation of what was wrong and how to fix it and answered all the questions I had. I look forward to getting the quote by email! Thank you!
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Rachel R.
Christian Jordan did a great job checking on my roof
Chris B. profile photo
Chris B.

FAQs

What roofing materials are best suited for Crossville’s climate?

Crossville sees roughly 55 inches of annual rainfall, occasional hail, and wide temperature swings, so durability and moisture resistance are key. Architectural asphalt shingles remain the most popular because they balance cost and performance, lasting 25–30 years when installed correctly. Metal roofing—especially standing-seam steel or aluminum—handles wind, sheds heavy rain, and resists algae growth, often lasting 40–70 years. For low-slope sections, modern TPO or EPDM membranes perform well. We evaluate your home’s pitch, ventilation, and budget to recommend the optimal system.

How long does a typical roof replacement take in Crossville?

For an average 2,000-square-foot single-family home, tear-off and installation generally take 1–3 working days, assuming good weather and no hidden decking damage. Metal systems or complex architectural designs can add an extra day. Before we start, we schedule a dumpster drop-off, material delivery, and a thorough property protection setup so the actual roof work proceeds smoothly and quickly.

Are permits required for roofing work in Crossville, TN?

Yes. The City of Crossville and Cumberland County require a building permit for any roof replacement or structural repair. As your contractor, we handle the application, submit drawings when needed, and coordinate inspections with local code officials. Re-roofing without a permit can delay a home sale or void certain insurance coverage, so we always ensure full compliance.

Do you provide emergency roof repair after storms, and how fast can you respond?

Absolutely. Because Crossville can experience sudden wind and hail events, we maintain a 24/7 emergency line. A crew member can usually be on site within 2–4 hours to install tarps, seal penetrations, and prevent interior water damage. Permanent repairs are then scheduled as soon as materials and weather allow, often within 48–72 hours.

What warranties do you offer on your roofing projects?

Our workmanship is covered by a transferable 10-year labor warranty that protects you against installation defects. In addition, we are certified by major manufacturers such as GAF and CertainTeed, enabling us to register enhanced material warranties of 30, 40, or even 50 years depending on the shingle or metal product selected. We provide all warranty documents and explain maintenance responsibilities that keep them valid.

Can I file an insurance claim for storm damage, and will you help with the process?

If your roof has wind, hail, or fallen-tree damage, it may qualify for coverage under your homeowner’s policy. We offer a free inspection, documented with photos and an itemized estimate that meets carrier guidelines. With your authorization we can meet the adjuster on site, answer technical questions, and negotiate for full, code-compliant repairs. Once the claim is approved, we coordinate scheduling and handle all final paperwork so you only pay your deductible.

Areas We Serve

HEP Roofing
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(423) 228-7848