Signal Mountain | HEP Roofing

HEP RoofingSignal Mountain | HEP Roofing

Signal Mountain | HEP Roofing

When storm-tossed shingles or decades of Tennessee sun start to wear on your Signal Mountain roof, HEP is the neighbor you can count on. Our local, factory-certified crews arrive on time, climb up with respect for your property, and bring the skills (and the shingles) to put every ridge, flashing, and valley back in peak condition. From fast leak repairs to full tear-offs and beautiful new installations, we tailor solutions that match the character of mountain homes while standing up to the plateau’s unpredictable weather. Complimentary inspections, straightforward estimates, and industry-leading warranty options mean you know exactly what’s protecting your investment—today and for years down the road.

Choose HEP and you’re not just getting a roof; you’re getting a partner rooted in the community. We answer the phone 24/7, help you navigate insurance claims after a hail or wind event, and leave your yard as clean as we found it. Most of all, we treat your home like our own—because in Signal Mountain, we’re all on the same ridge line. Reach out and let us raise the roof on service, craftsmanship, and peace of mind.

What our customers say

Christian Jordan with the roofing department had great customer service
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James S.
José is the man of the month. Kind friendly thorough. We were on the struggle bus to get repairs done properly by other companies before calling Hep. José was here next day & had all 3 major issues repaired in hours . Mind you it is mid july & miserable out . He had the best attitude. We will be requesting him again for our next property restoration project! Thank you! HEP has earned our future business as well.
Darrell J. profile photo
Darrell J.
Christian Jordan came out and looked at my roof .. great customer service
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L S.
Stephen Lemoine was excellent with my roof. The inspection and repairs took less than the estimated times I was given which really made my wife happy. He was strictly professional and was very knowledgeable about what needed to be done to help keep my roof lasting. It was just a shingle replacement but I'd trust him replacing the whole roof if he said it needed it.
Alexander F. profile photo
Alexander F.
Christian was amazing! The roofing department was so quick and professional!!
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Joshua C.
Josh was nice & polite. The roof was done very well and the workers where easy to work with.
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Jill R.
Stephen was very professional and knowledgeable regarding our roof. He is a great ambassador for his company. We highly recommend his services.
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Kent M.
I recently had Christan Jordan out for a free roof quote. He was very thorough and addressed all my concerns! I highly recommend HEP for roofing concerns.
Kaley K. profile photo
Kaley K.
Christian Jordan provided wonderful customer service during our roofing estimate. He reviewed several options and showed photos of previously unknown damage to explain his reasonings for the repair estimate provided.
Malisha C. profile photo
Malisha C.
Christian Jordan came out and looked at my roof. Provided great customer service. We definitely recommend him and his company
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Brett G.

FAQs

What roofing materials perform best in the Signal Mountain climate?

In Signal Mountain, we experience hot, humid summers, occasional hail, and high winds coming off the ridge. Architectural asphalt shingles are the most popular because they balance cost, durability, and wind resistance up to 130 mph. Many homeowners also choose standing-seam metal for its 40–50-year life span and excellent shedding of snow and debris on sloped lots. We carry impact-rated shingles, metal, and synthetic slate products, and we’ll explain the pros, cons, and budget ranges so you can pick the material that fits your home and the local climate.

How often should I have my roof inspected?

We recommend a professional inspection at least once every two years, plus an additional check after major storms with winds over 50 mph or hail larger than ¾ inch. Routine inspections catch small problems—loose flashing, popped nails, minor shingle loss—before they lead to leaks or structural damage. Our Signal Mountain team offers complimentary photo-documented inspections and written condition reports so you know exactly what to fix and when.

Do you offer free roof estimates and what do they include?

Yes. Every estimate is 100 % free and includes: • On-site measurement or drone mapping • Moisture scan of decking and attic ventilation check • Detailed scope of work with material options and line-item pricing • Estimated timeline and warranty information We email the report within 24 hours, and our estimators are happy to answer questions or adjust the quote if you’d like to compare materials.

Are you licensed, bonded, and insured to work in Tennessee?

Absolutely. We hold a Tennessee Home Improvement Contractor license (#HI-XXXX) and carry $2 million in general liability and workers’ compensation coverage. We also maintain bonding for projects that require it. Proof of insurance and licensing is provided with every proposal, giving you complete protection against job-site accidents or property damage.

How long does a typical roof replacement take on Signal Mountain homes?

Most single-family homes (2,000–3,000 sq ft) are completed in one to two days once materials are delivered, weather permitting. Larger or more complex roofs with multiple facets, valleys, or chimney work may take three days. Our crews arrive at 7 a.m., protect landscaping with tarps, use catch-all nets for debris, and perform a magnetic nail sweep at the end of each day. You’ll receive a detailed schedule in advance and real-time progress updates via text or email.

Can you help me file an insurance claim for storm damage?

Yes. We have HAAG-certified inspectors who document storm damage according to industry standards. We meet your adjuster on-site, provide the necessary photos and scope sheets, and negotiate on your behalf to ensure covered repairs are approved. Once the claim is settled, we complete the work for the insurance price and handle all final invoicing documents so you only pay your deductible as required by Tennessee law.

Areas We Serve

HEP Roofing
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(423) 228-7848