Washburn | HEP Roofing

HEP RoofingWashburn | HEP Roofing

Washburn | HEP Roofing

When storms off Lake Superior start to howl, Washburn homeowners trust HEP Roofing to keep the elements where they belong—outside. Our crew lives and works right here on the South Shore, so we understand the freeze-thaw cycles, gale-force winds, and sudden summer downpours that can punish a roof. Whether you need a full tear-off, a metal upgrade, or a quick shingle repair after a wild storm, we bring top-tier materials, exacting craftsmanship, and a work ethic rooted in small-town pride.

From the first free inspection to the final nail sweep, everything we do is designed for zero surprises and maximum peace of mind. We’re licensed, insured, and backed by industry-leading warranties, but what really sets us apart is the way we answer the phone, show up on time, and treat your property like our own. Ready to protect your biggest investment? Let’s put a HEP roof between you and the Washburn weather.

What our customers say

If I can do a 10 star post I would everything was more than satisfactory and a lot of good information about Roofing from Christian Jordan and Connor.
Nichole P. profile photo
Nichole P.
Technician Matt showed up to inspect the area of the roof needing repaired. He was nice and very knowledgeable. Great experience
Markus B. profile photo
Markus B.
Will is a great salesman he went through all the details on what needs to be done on my roof and I'm looking forward to doing business with him
George M. profile photo
George M.
Will was great, coming out in the rain and still being able to brave the weather to find the issue with the roof. His expertise was greatly appreciated
Breanna B. profile photo
Breanna B.
UPDATING THIS REVIEW** Will turned out to be even better than I originally noted. He returned to inform me that my new roof was put down without removing any of the boards below it -- so turned out my problem wasn't related to the roofing job, and in that case, it was going to need to be something I resolved. Since my roof is under warranty, nobody else could fix the problem except for HEP without voiding my warranty. I'm a working, single mom and this year has been so expensive due to home repairs and such. Financially, it's a struggle. Due to being overwhelmed by the news of having yet ANOTHER repair I need to come out of pocket for -- knowing that I really don't have much money to fork out in one sitting -- I honestly got a little emotional. Will proceeded to reach out to get a price for me, and as I expected, the price was more than I had. I inquired about adding the balance to my current finance agreement, but since it had been over 60 days -- that wasn't possible. So I told Will I wouldn't be able to do it. I expected him to basically say okay & leave, but he persisted trying to find an option that was going to work for me. He reached out to another guy (a boss or management of some type, I think), and on my behalf, pleaded for an option. They were able to work something out for me & it really meant a lot to have him persist like that. I definitely appreciate Will (and the management individual that has dealt with me at my worst multiple times now). Definitely have a better overall view of HEP as a whole now. I didn't feel like I was being taken advantage of. I didn't feel like I was being sold something because I didn't know any better. It felt like a real human experience, and I definitely am appreciative!
Amber H. profile photo
Amber H.
I was very pleased with the service thr HEP technician provided. He explained everything he did and future required fixes in great detail. We've used HEP for roof repair and HVAC services and have been very pleased with by the services provided. I would recommend to friends and family.
Stephanie C. profile photo
Stephanie C.
Great service. Christian Jordan was very knowledgeable about roofing and the potential leaks.
Sam T. profile photo
Sam T.
Christian Jordan was quick, efficient, and kind. He broke down where my roof was failing and estimated a fair cost for my roof repair.
Steven Z. profile photo
Steven Z.
Wil was very professional and gave helpful advice on what to do about our roof
Jessica C. profile photo
Jessica C.
Answered all my questions and was able to explain and point out other problems that weren’t up to code on my house. Reasonably price with all the parts that need fixing.
Bradley M. profile photo
Bradley M.

FAQs

What roofing services do you offer in Washburn?

We provide a full range of residential and light-commercial roofing services in Washburn, including new roof installation, complete tear-off and replacement, leak repairs, storm-damage restoration, routine maintenance, gutter installation, and attic ventilation upgrades. Whether you have asphalt shingles, metal panels, or a low-slope system, our certified crews have the training and equipment to handle the job safely and efficiently.

Which roofing materials perform best in Washburn’s climate?

Because Washburn experiences cold winters, hail events, and strong prairie winds, we typically recommend impact-rated architectural asphalt shingles, Class 4 SBS-modified shingles, standing-seam steel panels, or stone-coated metal. These products resist high winds (up to 130 mph), shed snow easily, and tolerate rapid freeze-thaw cycles. Our estimators will review your budget, aesthetic goals, and energy-efficiency needs to help you choose the optimal material for long-term performance.

Do you provide free roof inspections and estimates?

Yes. We offer no-obligation roof inspections anywhere in McLean County, including Washburn. A Haag-certified inspector will document the roof’s condition, identify problem areas, take photos, and explain any code or safety issues. You’ll receive a detailed written estimate that outlines material options, projected timeline, warranty coverage, and total cost before you make any decisions.

How long does a typical roof replacement take?

Most single-family asphalt shingle replacements in Washburn are completed in one to two days, weather permitting. Metal roof installations usually take two to three days due to additional fabrication and fastening steps. Large or complex roofs, structural repairs, or unexpected weather delays can extend the timeframe, but we keep you updated daily and always secure the home with tarps and magnetic cleanup at the end of each workday.

Are you licensed and insured, and can you help with insurance claims?

Absolutely. We are fully licensed in North Dakota, carry $2 million in general liability insurance, and maintain workers’ compensation coverage for every crew member. If your roof was damaged by hail or wind, we can meet with your adjuster, provide photographic evidence, and supply the exact Xactimate scope sheets insurers require. Our goal is to ensure you receive the full, fair settlement needed to restore your roof without added stress.

What maintenance can homeowners do to extend the life of their roofs in Washburn?

1) Schedule a professional inspection every spring and fall, plus after major hail or windstorms. 2) Keep gutters and downspouts clear so melting snow and rain can drain properly. 3) Trim back overhanging branches to prevent abrasion and ice-dam formation. 4) Ensure attic insulation and ventilation meet code; proper airflow prevents ice dams and moisture buildup. 5) Replace cracked or missing shingles promptly before leaks spread. Following these steps can add 5–10 years to a roof’s service life in Washburn’s harsh climate.

Areas We Serve

HEP Roofing
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(423) 228-7848