Riceville | HEP Roofing

Nestled between gentle ridges and winding country roads, Riceville homes face everything from sizzling summer heat to sudden Appalachian storms. That’s why neighbors have trusted HEP—Happy. Easy. Professional.—for roofing that stands up to Tennessee weather without compromising curb appeal. Whether you live in a century-old farmhouse or a modern craftsman, our local, licensed crews arrive on time, respect your property, and leave you with a roof that’s as sturdy as it is striking.

From complimentary drone inspections and leak-tracking diagnostics to full tear-offs, shingle upgrades, and metal installations, HEP delivers turnkey service backed by industry-leading warranties and transparent, written estimates. We source top-tier materials, offer flexible financing, and stay in constant communication, so you’re never guessing about timelines or costs. When the clouds roll in, count on the Riceville roofing team that treats you like family and your home like our own—call HEP and get happy, easy, professional peace of mind.

Gutter Replacements

Metal Roofing

Roof Inspections

Roof Repair

Roof Replacement

Roofing Done Right

Siding Solutions

Storm Damage Restoration

What our customers say

Jason inspected our roof. He went out of his way to address a couple of issues we had and informed us of the cost to repair the ones remaining. Very pleased with his service!

Wes B.

Jason Shoupe did my roof inspection this morning. He was on time, professional and took his time to explain his findings. I like that he was able to prioritize how he would fix things so that I wasn’t overwhelmed. He took pictures so that I could see what repairs were needed.

Sheila B.

We have used HEP in the past for plumbing and also some roof issues. Because of this, they offered us a free roof inspection. The tech (Tim Lawson) that came out was on time (actually a little earlier than expected), was very helpful and knowledgeable. He took his time to explain the repairs that we will be needing to our roof, offered affordable pricing and was very professional. I would recommend this company as they are fair in price and have knowledgeable, friendly , professional employees. Thanks HEP and Tim Lawson.

Melanie B.

Tim Lawson and Matt Williams performed a thorough review of the roof at my condo, gave me my options and I chose one. They performed their work that day in a fine manner.

David E.

We (Leroy and Helen Queen, my parents) had our leaky roof replaced by HEP at the end of July 2019. We had a wonderful experience from start to finish: from Joshua who recommended HEP for our roofing needs, to Jason our Sales Rep who measured and then inspected the finished work, to Chris in the office who helped us with the financing, to the crew of men that came out and did a marvelous job removing, installing, and then tidying up afterwards. We were mightily impressed; they worked so quickly. We highly recommend giving HEP a call for your roofing needs based on our own experience with them. They all worked really hard and quickly to get us a new roof; something we very greatly appreciate. Thanks HEP!

Tosha M.

Great installers and great visual inspection they took care of us. Thank you

Genia S.

thank you to a wonderful lady ( "H" ) . JImmy Swanner repaired our ceiling quickly and did a great job.would highly recommed HEP..

Bev C.

I wish all customer service was as good as the guys that work in the roofing department at HEP. They were polite, easy to talk to, very knowledgeable of my roof problem, explained everything that was wrong and what needed to be done immediately and in the near future. You guys are super!

Alice M.

Ruben was excellent when I was having drain issues. He was quick, explained everything throughly, and made sure I knew what my options were. A wonderful experience I just put an offer in on a home and wanted someone to check the place out for me and HEP was there! Not only was every technician that came out friendly, but they made sure I understood everything that was being told to me! They gave me clear and honest opinions about my AC, Roof, and electrical. They told me what was wrong, how to fix it, an approximate on how much it would be and even advice to make sure I get the most out of my repair life. I'm a first time home buyer and they made me feel confident enough about the condition of my home to be able to make a sound decision on it. I'll recommend them to everyone I know!

Nicole N.

HEP was prompt in getting our job estimated and starting work. We had them replace a patio roof and perform some other minor repairs on the roof. They came out on Saturday, and Jason walked through everything, explaining the rationale behind his recommendations. They were exactly in line with existing recommendations from our home inspection, so I had confidence that he was giving his honest opinion and not just trying to upsell. Due to a clerical error, they removed our entire roof by accident, but replaced it at no cost. They immediately notified me when this happened and got it rectified right away. They were honest and transparent through the whole process. After the completion of the work, I notified them of a couple of punch list items and they knocked them out quickly without me having to pester or make a scene like you would with a less reputable contractor. This is the kind of contractor that you keep around. Reliable, easy to contact, responsive, and honest. I am a very independent DIYer, but if I can't do it, my first call will definitely be to HEP. . Thanks Jason and everyone at HEP.

Zachary C.

FAQs

What roofing materials are most popular in Riceville, and how do I choose the right one?

The most common roofing materials in Riceville are asphalt shingles, metal panels, and architectural shingles. Asphalt shingles are the most economical and come in many colors; they usually last 20–25 years. Metal roofs cost more up front but can last 40–70 years, reflect heat, and withstand high winds. Architectural shingles cost more than standard asphalt but offer better durability and a dimensional look. Your choice should consider budget, desired lifespan, neighborhood style, and energy-efficiency goals.

How long does a typical roof replacement take in Riceville?

For an average single-family home, a complete tear-off and replacement usually takes 1–3 days if weather cooperates. Larger or more complex roofs, specialty materials, or structural repairs can extend the project to 4–7 days. Our crew schedules work around Riceville’s weather patterns and keeps you updated daily on progress and any delays.

Do I need a permit to replace or repair my roof in Riceville?

Yes. Riceville follows McMinn County regulations, which require a building permit for any roof replacement and most significant repairs. As your contractor, we handle the application, fees, and any required inspections. Working without a permit can result in fines and may void insurance coverage.

What signs indicate that my roof needs repair or replacement?

Common warning signs include missing, curled, or cracked shingles; granules collecting in gutters; water stains on ceilings or attic rafters; sagging roof decking; and light shining through the attic boards. In Riceville’s storm-prone climate, hail dents or wind-lifted shingles also signal damage. A professional inspection can confirm whether a repair or full replacement is the best solution.

How much will a new roof cost in Riceville?

Costs vary with material, roof size, and complexity, but most Riceville homeowners spend between $4.00 and $7.50 per square foot for asphalt shingles and $8.00 to $12.00 per square foot for metal. The price includes tear-off, disposal, underlayment, flashing, and labor. We provide a detailed, written estimate after a free on-site assessment so you know exactly what to expect.

Does my homeowner’s insurance cover storm damage to my roof?

Typically, insurance covers sudden, accidental events like hail, windstorms, or fallen trees. After a Riceville storm, contact us for a free inspection; we document damage with photos and help you file the claim. You’ll pay any deductible, and your policy should cover approved repair or replacement costs, minus normal wear and tear. Routine maintenance issues are generally not covered.