Crab Orchard | HEP Roofing

HEP RoofingCrab Orchard | HEP Roofing

Crab Orchard | HEP Roofing

Whether you need a small repair after one of Crab Orchard’s sudden mountain storms or a full roof replacement for a growing family home, HEP’s licensed and insured roofing team is just a phone call away. We arrive with deep regional experience—knowing exactly how Tennessee heat, wind, and rainfall wear on shingles, metal panels, and flashing—and we back every project with premium GAF materials and industry-leading warranties. Our free, no-obligation inspections catch problems early, while our 24/7 emergency service keeps leaks from becoming disasters.

From the first handshake to the final clean-up, you’ll notice why your neighbors keep saying “HEP Is on the Way!” We schedule on your timeline, offer transparent, upfront pricing, and leave your yard looking better than we found it. Ready to protect your home, boost curb appeal, and lower energy bills? Contact HEP Roofing in Crab Orchard today and let’s raise the roof on quality together.

What our customers say

John was the guy who came and looked at my roof. He was very polite, nice, helpful, and awesome.
Waylon B. profile photo
Waylon B.
Jeremy come out and was very professional, great attitude, and informative. Offered me several options for my damaged roof.
Kathy W. profile photo
Kathy W.
Aaron was awesome. They were able to work with my schedule on when I'd be home to do the inspection. Will update when the repairs are made this weekend.
Justin P. profile photo
Justin P.
Patrick and Jeremy have been really awesome in helping. They have tried every possible way to assist in helping me with my air-conditioning and roof repairs.
J S. profile photo
J S.
Richard was very knowledgeable and helpful with my questions about our roof damage and estimate. He was very professional and nice to work with and took the time to explain and show pictures of the damage.
Tracey S. profile photo
Tracey S.
I needed my roof replaced and they worked with me and did an amazing work. Excellent and Professional individuals.
Steven H. profile photo
Steven H.
Jeremy and Derrick came out for a roofing job and was down to earth and great guys, very professional guys, would definitely recommend these guys anywhere
Nick profile photo
Nick
Ruben was great! He’s supported the leak before anything else was damaged!
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Darcy D.
Jeremy Ownby sold my mother roof!! Very professional and knew his stuff!!!
James A. profile photo
James A.
Due to a miscommunication I need to apologize for a negative review I left. Hep didn't call codes, but I imagine that codes inspector is working himself to the bone, and instead of hearing "rough-in inspection" I heard "complaint" and I am so very sorry I was so reactive. It's been over a year since the work was done and we've had zero leaks! Job well done y'all!
Heather V. profile photo
Heather V.

FAQs

How can I tell whether my Crab Orchard roof needs repair or a full replacement?

Look for curling or missing shingles, granule buildup in gutters, dark streaks, sagging decking, or leaks in your attic after rain. Because our area experiences heavy spring storms and winter freeze-thaw cycles, even small issues can escalate quickly. A professional inspection will measure shingle life, decking integrity, and ventilation to determine whether targeted repairs or a complete tear-off is the safer, more cost-effective option.

Which roofing materials perform best in Crab Orchard’s climate?

Architectural asphalt shingles are the most popular because they balance cost with durability and carry wind ratings up to 130 mph—helpful during local thunderstorms. Metal roofing (standing-seam steel or aluminum) offers 40-plus-year lifespans and sheds snow easily, reducing ice-dam risks. For historic homes, synthetic slate or composite shake provides a classic look while resisting algae growth common in our humid summers. We review budget, aesthetic goals, and neighborhood covenants to recommend the right product.

How long does a typical roofing project take from start to finish?

An average single-family home of 2,000–3,000 sq ft takes one day for tear-off and one to two days for installation if weather cooperates. Metal roofs may require an extra day for custom panel fabrication. We handle permits with Cumberland County and schedule dumpster delivery ahead of time, so most customers experience only two to three days of on-site activity. We provide a detailed timeline before work begins and update you if rain causes delays.

Are you licensed and insured to work in Crab Orchard?

Yes. We hold a Tennessee Home Improvement Contractor license (#HI-XXXX) and carry $2 million in general liability plus full workers’ compensation. Certificates can be sent directly from our insurer upon request. Licensing ensures we meet state building codes, pull the proper Crab Orchard permits, and undergo continuing education on safety and materials.

Will my homeowner’s insurance pay for storm or hail damage to my roof?

Most policies cover sudden, accidental events such as wind uplift, fallen limbs, or hail strikes—minus your deductible. Wear-and-tear or outdated materials are not covered. After a storm we provide a free inspection with photographic evidence, help you file the claim, and meet the adjuster on-site to advocate for full replacement if warranted. Once approved, you pay only the deductible and any chosen upgrades.

What warranties do you provide on new roofs?

Manufacturer material warranties vary: 30-year limited lifetime on architectural shingles, 40–50 years on metal, and up to 50 years on synthetic slate. Because we are GAF Certified and CertainTeed ShingleMaster contractors, we can extend factory non-prorated coverage to 50 years and include 10- to 25-year algae protection. Our workmanship warranty covers labor and installation errors for 10 years, transferable once if you sell your Crab Orchard home.

Areas We Serve

HEP Roofing
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(423) 228-7848