Gatlinburg | HEP Roofing

HEP RoofingGatlinburg | HEP Roofing

Gatlinburg | HEP Roofing

Looking out over the Smokies, Gatlinburg homes face bright summer sun, sudden mountain storms, and winter snows that can arrive overnight. HEP’s certified roofing specialists know every shingle and seam has to stand up to those changing Tennessee skies, and that a roof is more than shelter—it’s peace of mind. From quick leak repairs to full tear-offs and replacements, we pair durable, name-brand materials with craftsmanship rooted in three decades of local service, all backed by industry-leading warranties.

When you call HEP, you get prompt scheduling, transparent estimates, and crews who treat your property like their own cabin in the hills. We tidy up each day, communicate at every step, and leave you with a roof that’s ready for the next panoramic sunset—or the next pop-up thunderstorm. Trust a hometown team that lives here, works here, and protects Gatlinburg one roof at a time.

What our customers say

Patrick and Jeremy have been really awesome in helping. They have tried every possible way to assist in helping me with my air-conditioning and roof repairs.
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J S.
José is the man of the month. Kind friendly thorough. We were on the struggle bus to get repairs done properly by other companies before calling Hep. José was here next day & had all 3 major issues repaired in hours . Mind you it is mid july & miserable out . He had the best attitude. We will be requesting him again for our next property restoration project! Thank you! HEP has earned our future business as well.
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Darrell J.
Stephen Lemoine was excellent with my roof. The inspection and repairs took less than the estimated times I was given which really made my wife happy. He was strictly professional and was very knowledgeable about what needed to be done to help keep my roof lasting. It was just a shingle replacement but I'd trust him replacing the whole roof if he said it needed it.
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Alexander F.
Christian was amazing! The roofing department was so quick and professional!!
Joshua C. profile photo
Joshua C.
Jeremy and Derrick came out for a roofing job and was down to earth and great guys, very professional guys, would definitely recommend these guys anywhere
Nick profile photo
Nick
Josh was nice & polite. The roof was done very well and the workers where easy to work with.
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Jill R.
Stephen was very professional and knowledgeable regarding our roof. He is a great ambassador for his company. We highly recommend his services.
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Kent M.
John was the guy who came and looked at my roof. He was very polite, nice, helpful, and awesome.
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Waylon B.
I recently had Christan Jordan out for a free roof quote. He was very thorough and addressed all my concerns! I highly recommend HEP for roofing concerns.
Kaley K. profile photo
Kaley K.
Jeremy come out and was very professional, great attitude, and informative. Offered me several options for my damaged roof.
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Kathy W.

FAQs

What roofing materials are best suited for Gatlinburg’s climate?

Gatlinburg experiences four distinct seasons, heavy rainfall, high humidity, and occasional snow, so homeowners usually benefit from architectural asphalt shingles, metal roofing, or synthetic slate. Architectural shingles provide affordability and good wind resistance up to 130 mph. Metal roofing sheds snow easily, resists moss growth in humid summers, and can last 40–70 years. Synthetic slate offers the look of natural slate, superior impact resistance for hail, and lighter weight—important for older cabins. A professional roofer can help you balance initial cost, curb appeal, and long-term performance.

How often should I have my roof inspected in Gatlinburg?

The National Roofing Contractors Association recommends at least one professional inspection each spring or fall, but Gatlinburg’s wet climate and frequent freeze-thaw cycles make biannual inspections especially wise. Schedule additional inspections after severe weather events—high-wind thunderstorms, heavy snowfall, or hail—because hidden damage accelerates leaks and wood rot. Regular inspections allow minor flashing issues, lifted shingles, or moss growth to be corrected before they become expensive structural repairs.

Do I need a permit to replace or repair my roof in Gatlinburg?

Yes. The City of Gatlinburg Building & Planning Department requires a building permit for most re-roofing projects that involve replacing decking, altering structural components, or changing roofing material types. Minor, like-for-like repairs under 100 sq ft may be exempt but still must comply with the 2018 International Residential Code and local wind-load requirements. Your roofing contractor should pull the permit, schedule inspections, and provide documentation, but homeowners remain responsible for ensuring the permit is issued before work begins.

How does Gatlinburg’s weather affect the lifespan of my roof?

High annual rainfall (55+ inches) and summer humidity foster algae and moss, which degrade shingles. Winter freeze-thaw cycles and ice dams cause shingle cracking and soffit damage. Occasional high winds funneling through the mountain valleys can lift poorly nailed shingles. Together, these factors mean a typical 3-tab shingle may last only 15–18 years here versus 20–25 years in drier climates. Upgrading to architectural shingles, adding proper attic ventilation, and installing ice-and-water shield along eaves can extend service life.

What signs indicate I need roof repair versus full replacement?

Repair is usually sufficient when damage is limited to one area—such as a few missing shingles, a localized flashing leak, or minor hail pitting—provided the rest of the roof is under 15 years old. Replacement is more cost-effective when 30 % or more of shingles are curling, granular loss is widespread, the roof deck is soft, or attic moisture is chronic. A Gatlinburg roofing specialist will inspect from ridge to gutters, photograph problem areas, and give you a written estimate outlining both repair and replacement costs so you can make an informed decision.

Do you offer emergency roof repair in Gatlinburg after storms?

Yes. Because Gatlinburg sees sudden thunderstorms and the occasional winter ice storm, reputable local contractors provide 24/7 emergency tarping and temporary repairs. Technicians will stop active leaks, clear debris, and document damage for your insurance claim. Permanent repairs or replacement are scheduled once weather permits and the adjuster has inspected the roof. Keeping our number handy ensures you can limit interior water damage and start the insurance process quickly after a storm.

Areas We Serve

HEP Roofing
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(423) 228-7848