Andersonville | HEP Roofing

From surprise storms off Norris Lake to relentless summer heat, Andersonville roofs take a beating. HEP’s certified roofing team lives and works right here in East Tennessee, so we understand exactly what your home is up against—and how to build a roof that stands up to it. Count on friendly, punctual crews who show up with the tools, talent, and the familiar promise you’ve heard on the radio: “HEP Is On The Way!”

We cover every phase of residential roofing, starting with complimentary inspections that use drone and thermal imaging to catch problems before they spread. Whether you need a quick leak repair, shingle replacement, or a full tear-off and metal upgrade, our licensed, insured, factory-trained professionals do the job right and leave your yard spotless. As a GAF Certified Contractor, we also provide industry-leading lifetime warranties and flexible financing, so peace of mind comes standard.

Wondering if hail or high winds left hidden damage? One call brings a clear, upfront quote—often the same week—and a crew ready to restore your roof’s strength, efficiency, and curb appeal. For dependable service rooted in local know-how, Andersonville homeowners trust the name that’s always on the way: HEP.

Gutter Replacements

Metal Roofing

Roof Inspections

Roof Repair

Roof Replacement

Roofing Done Right

Siding Solutions

Storm Damage Restoration

What our customers say

Technician Matt showed up to inspect the area of the roof needing repaired. He was nice and very knowledgeable. Great experience

Markus B.

Will is a great salesman he went through all the details on what needs to be done on my roof and I'm looking forward to doing business with him

George M.

Will was great, coming out in the rain and still being able to brave the weather to find the issue with the roof. His expertise was greatly appreciated

Breanna B.

UPDATING THIS REVIEW** Will turned out to be even better than I originally noted. He returned to inform me that my new roof was put down without removing any of the boards below it -- so turned out my problem wasn't related to the roofing job, and in that case, it was going to need to be something I resolved. Since my roof is under warranty, nobody else could fix the problem except for HEP without voiding my warranty. I'm a working, single mom and this year has been so expensive due to home repairs and such. Financially, it's a struggle. Due to being overwhelmed by the news of having yet ANOTHER repair I need to come out of pocket for -- knowing that I really don't have much money to fork out in one sitting -- I honestly got a little emotional. Will proceeded to reach out to get a price for me, and as I expected, the price was more than I had. I inquired about adding the balance to my current finance agreement, but since it had been over 60 days -- that wasn't possible. So I told Will I wouldn't be able to do it. I expected him to basically say okay & leave, but he persisted trying to find an option that was going to work for me. He reached out to another guy (a boss or management of some type, I think), and on my behalf, pleaded for an option. They were able to work something out for me & it really meant a lot to have him persist like that. I definitely appreciate Will (and the management individual that has dealt with me at my worst multiple times now). Definitely have a better overall view of HEP as a whole now. I didn't feel like I was being taken advantage of. I didn't feel like I was being sold something because I didn't know any better. It felt like a real human experience, and I definitely am appreciative!

Amber H.

I was very pleased with the service thr HEP technician provided. He explained everything he did and future required fixes in great detail. We've used HEP for roof repair and HVAC services and have been very pleased with by the services provided. I would recommend to friends and family.

Stephanie C.

Great service. Christian Jordan was very knowledgeable about roofing and the potential leaks.

Sam T.

Christian Jordan was quick, efficient, and kind. He broke down where my roof was failing and estimated a fair cost for my roof repair.

Steven Z.

Wil was very professional and gave helpful advice on what to do about our roof

Jessica C.

Answered all my questions and was able to explain and point out other problems that weren’t up to code on my house. Reasonably price with all the parts that need fixing.

Bradley M.

If I can do a 10 star post I would everything was more than satisfactory and a lot of good information about Roofing from Christian Jordan and Connor.

Nichole P.

FAQs

What roofing services do you offer in Andersonville?

We provide a full range of residential and light-commercial roofing services in Andersonville, including roof inspections, leak detection, shingle and metal roof repairs, complete roof replacements, new-construction installations, storm-damage restoration, gutter installation, and routine maintenance programs designed to extend the life of your roof.

How do I know whether my roof needs a repair or a complete replacement?

A professional inspection is the surest way to know, but there are some signs you can look for: missing or curling shingles, granules in gutters, soft or sagging decking, water stains on interior ceilings, and repeated leaks in the same area. If more than 25–30 % of the roof surface is damaged or the shingles are 20+ years old, replacement is often more cost-effective than ongoing repairs. We offer free inspections in Andersonville and provide a detailed report that outlines the most economical solution.

Which roofing materials perform best in Andersonville’s climate?

Andersonville experiences hot, humid summers and occasional severe storms, so we typically recommend architectural asphalt shingles, standing-seam metal, or synthetic slate. Architectural shingles offer good wind resistance and an affordable price point. Metal roofs provide superior durability, energy efficiency, and reflectivity to reduce cooling costs. Synthetic slate gives a high-end look while being lighter and less prone to cracking than natural slate. During your consultation, we’ll discuss budget, aesthetic preferences, and energy-efficiency goals to help you choose the right material.

How long does it take to install a new roof in Andersonville?

Most single-family home roof replacements are completed in 1–3 days, depending on roof size, pitch, and material. Tear-off and disposal of the old roof usually takes a day, followed by underlayment installation and the new roofing system. Complex designs, specialty materials, or unexpected decking repairs can extend the timeline. Before we begin, you’ll receive a written schedule so you know exactly what to expect.

Are you licensed and insured to perform roofing work in Andersonville?

Yes. We hold an active Tennessee roofing contractor’s license and carry $1 million in general liability insurance as well as full workers’ compensation coverage. All documentation is available upon request, and a copy of our insurance certificate is included with every estimate. Hiring a licensed, insured contractor protects you from liability and ensures the work meets local building codes.

Do you offer free inspections and estimates, and what is included?

Absolutely. Our no-obligation inspection includes a thorough evaluation of shingles or metal panels, flashing, ventilation, attic insulation, and gutter systems. We take photos of any issues and prepare a written report with repair or replacement options, pricing, material recommendations, and a projected timeline. You’ll have all the information you need to make an informed decision, and our quotes remain valid for 30 days.