Lookout Mountain | HEP Roofing

From sun-bleached summer days on the brow to sudden, wind-whipped storms rolling up from Chattanooga Valley, Lookout Mountain puts every roof to the test. HEP understands the terrain as well as the temperature swings, and our certified crews bring decades of mountain-side experience to each shingle, seam, and skylight. Whether you own a historic stone cottage perched on Scenic Highway or a modern retreat tucked among the trails, we match materials and craftsmanship to the unique character—and challenges—of your home.

When you call HEP, you’re getting more than a quick patch. We start with a meticulous inspection, create clear photo-documented reports for insurance claims, and recommend only the work that protects your investment for the long haul. From architectural shingles and standing-seam metal to energy-saving attic ventilation, every installation is backed by industry-leading warranties and flexible financing. Reliable, transparent, and always on time—HEP keeps your Lookout Mountain view covered, so you can enjoy it worry-free.

Gutter Replacements

Metal Roofing

Roof Inspections

Roof Repair

Roof Replacement

Roofing Done Right

Siding Solutions

Storm Damage Restoration

What our customers say

HEP is by far one of the best companies, of any kind, I've ever dealt with. We've had HEP replace our HVAC system and just signed contracts with them for some major plumbing repair and a new roof. In our experience with HEP, we've found that they do everything, and they do everything really well. Which is great for us because we don't have to waste any time going through the giant pain process of finding contractors and then finding out if we can trust them. With HEP, the whole experience is like working with your brothers and sisters. Everyone we've met has gone out of their way to make us feel like we're part of their family. To me, the kind of quality service you get from that kind of a business relationship is worth its weight in gold. Thank you, HEP!

Ninestream C.

Jason inspected our roof. He went out of his way to address a couple of issues we had and informed us of the cost to repair the ones remaining. Very pleased with his service!

Wes B.

Tommy Fitzgerald and Jason Tew performed a roof inspection at my house. They were on time, courteous, friendly and respectful. More importantly they took pictures of my roof and explained each slide to me. I so appreciate their time!

Jen R.

We have used HEP in the past for plumbing and also some roof issues. Because of this, they offered us a free roof inspection. The tech (Tim Lawson) that came out was on time (actually a little earlier than expected), was very helpful and knowledgeable. He took his time to explain the repairs that we will be needing to our roof, offered affordable pricing and was very professional. I would recommend this company as they are fair in price and have knowledgeable, friendly , professional employees. Thanks HEP and Tim Lawson.

Melanie B.

Tim Lawson and Matt Williams performed a thorough review of the roof at my condo, gave me my options and I chose one. They performed their work that day in a fine manner.

David E.

We (Leroy and Helen Queen, my parents) had our leaky roof replaced by HEP at the end of July 2019. We had a wonderful experience from start to finish: from Joshua who recommended HEP for our roofing needs, to Jason our Sales Rep who measured and then inspected the finished work, to Chris in the office who helped us with the financing, to the crew of men that came out and did a marvelous job removing, installing, and then tidying up afterwards. We were mightily impressed; they worked so quickly. We highly recommend giving HEP a call for your roofing needs based on our own experience with them. They all worked really hard and quickly to get us a new roof; something we very greatly appreciate. Thanks HEP!

Tosha M.

Great installers and great visual inspection they took care of us. Thank you

Genia S.

thank you to a wonderful lady ( "H" ) . JImmy Swanner repaired our ceiling quickly and did a great job.would highly recommed HEP..

Bev C.

I wish all customer service was as good as the guys that work in the roofing department at HEP. They were polite, easy to talk to, very knowledgeable of my roof problem, explained everything that was wrong and what needed to be done immediately and in the near future. You guys are super!

Alice M.

HEP was prompt in getting our job estimated and starting work. We had them replace a patio roof and perform some other minor repairs on the roof. They came out on Saturday, and Jason walked through everything, explaining the rationale behind his recommendations. They were exactly in line with existing recommendations from our home inspection, so I had confidence that he was giving his honest opinion and not just trying to upsell. Due to a clerical error, they removed our entire roof by accident, but replaced it at no cost. They immediately notified me when this happened and got it rectified right away. They were honest and transparent through the whole process. After the completion of the work, I notified them of a couple of punch list items and they knocked them out quickly without me having to pester or make a scene like you would with a less reputable contractor. This is the kind of contractor that you keep around. Reliable, easy to contact, responsive, and honest. I am a very independent DIYer, but if I can't do it, my first call will definitely be to HEP. . Thanks Jason and everyone at HEP.

Zachary C.

FAQs

What roofing materials do you recommend for Lookout Mountain’s climate?

Because Lookout Mountain experiences strong winds, occasional heavy rain, and seasonal snowfall, we typically recommend impact-rated architectural asphalt shingles, standing-seam metal, or synthetic slate. These materials resist wind uplift to 130 mph or more, shed water and snow efficiently, and carry Class A fire ratings—making them a durable, energy-efficient choice for homes in our area.

How much does a new roof cost in Lookout Mountain?

Prices vary with material, roof size, and deck condition, but most asphalt-shingle replacements run $4.50–$7.50 per square foot, metal $8–$14, and premium options like synthetic slate $12–$18. After a free on-site inspection, we provide a written estimate that details labor, materials, removal of old roofing, permits, and clean-up so you know the exact investment before work begins.

Do I need a building permit for roof replacement or major repairs?

Yes. Walker County requires a permit when more than two squares of roofing are replaced or when structural decking is repaired. Our office handles the entire permitting process—submitting paperwork, paying fees, and scheduling inspections—so you stay in full compliance with local codes without any extra hassle.

How long will my roof replacement or new installation take?

Most single-family asphalt-shingle roofs in Lookout Mountain are finished in one to two days, while metal or complex, steep-slope roofs can take three to five days. Weather delays are rare because we constantly monitor forecasts and ensure the roof is watertight at the end of each day.

Can you help with storm damage and insurance claims?

Absolutely. After hail or high-wind events we perform a no-cost storm-damage inspection, document all findings with photos, meet with your adjuster on site, and provide the detailed scope of work your insurer needs. This advocacy often results in faster approvals and ensures all covered damages are fully addressed.

What warranties and maintenance options do you offer?

We register manufacturer lifetime material warranties on every full replacement and include a 10-year workmanship warranty covering leaks related to our installation. To extend the roof’s life, we also offer annual maintenance plans that include gutter cleaning, minor sealant touch-ups, and a written condition report.