Loudon | HEP Roofing

For more than three decades, HEP has been the name Loudon trusts when the clouds roll in and the shingles start to show their age. Our local, certified crews know the unique weather swings of East Tennessee, so we tailor every inspection, repair, and full-roof replacement to stand up to blistering summer sun, sudden hail, and winter ice alike. Using industry-leading materials—architectural shingles, metal panels, or specialty coatings—we combine old-school craftsmanship with modern warranties to give you a roof that looks great and lasts. From historic homes near downtown to new builds in Tellico Village, we arrive on time, work clean, and leave you with nothing but peace of mind overhead.

Need emergency tarping after a storm, help navigating an insurance claim, or a free, no-pressure estimate? One call to HEP brings a fully vetted team, transparent pricing, and a commitment to “Happy, Enthusiastic Pros”—the promise behind our name. We’re neighbors first, contractors second, and we stake that reputation on every nail we drive into your Loudon home or business.

Gutter Replacements

Metal Roofing

Roof Inspections

Roof Repair

Roof Replacement

Roofing Done Right

Siding Solutions

Storm Damage Restoration

What our customers say

We have used HEP in the past for plumbing and also some roof issues. Because of this, they offered us a free roof inspection. The tech (Tim Lawson) that came out was on time (actually a little earlier than expected), was very helpful and knowledgeable. He took his time to explain the repairs that we will be needing to our roof, offered affordable pricing and was very professional. I would recommend this company as they are fair in price and have knowledgeable, friendly , professional employees. Thanks HEP and Tim Lawson.

Melanie B.

Tim Lawson and Matt Williams performed a thorough review of the roof at my condo, gave me my options and I chose one. They performed their work that day in a fine manner.

David E.

Great installers and great visual inspection they took care of us. Thank you

Genia S.

Spoke with Jason and was very happy. This was an estimate for roofing repairs, Jason was very polite and professional. He took the time to point out any issues he found and had a valid explanation for each concern. Jason answered all my questions and I feel he was honest and didn't sugar coat or inflate any concern. We have used Hep in the past for plumbing and was happy with that too. We have another estimate to get but its going to be hard to be the confidence I feel in Jason after our talk. We had some interior ceiling repair also by Tom and Jimmy, excellent job. Impressed with the texture matching.

Thomas B.

thank you to a wonderful lady ( "H" ) . JImmy Swanner repaired our ceiling quickly and did a great job.would highly recommed HEP..

Bev C.

The contractor was very nice and patient, he went above and beyond to to a fantastic job on my roof, getting it perfect thank you you deserve 5 stars

Lisa A.

I wish all customer service was as good as the guys that work in the roofing department at HEP. They were polite, easy to talk to, very knowledgeable of my roof problem, explained everything that was wrong and what needed to be done immediately and in the near future. You guys are super!

Alice M.

HEP was prompt in getting our job estimated and starting work. We had them replace a patio roof and perform some other minor repairs on the roof. They came out on Saturday, and Jason walked through everything, explaining the rationale behind his recommendations. They were exactly in line with existing recommendations from our home inspection, so I had confidence that he was giving his honest opinion and not just trying to upsell. Due to a clerical error, they removed our entire roof by accident, but replaced it at no cost. They immediately notified me when this happened and got it rectified right away. They were honest and transparent through the whole process. After the completion of the work, I notified them of a couple of punch list items and they knocked them out quickly without me having to pester or make a scene like you would with a less reputable contractor. This is the kind of contractor that you keep around. Reliable, easy to contact, responsive, and honest. I am a very independent DIYer, but if I can't do it, my first call will definitely be to HEP. . Thanks Jason and everyone at HEP.

Zachary C.

HEP is by far one of the best companies, of any kind, I've ever dealt with. We've had HEP replace our HVAC system and just signed contracts with them for some major plumbing repair and a new roof. In our experience with HEP, we've found that they do everything, and they do everything really well. Which is great for us because we don't have to waste any time going through the giant pain process of finding contractors and then finding out if we can trust them. With HEP, the whole experience is like working with your brothers and sisters. Everyone we've met has gone out of their way to make us feel like we're part of their family. To me, the kind of quality service you get from that kind of a business relationship is worth its weight in gold. Thank you, HEP!

Ninestream C.

Jason inspected our roof. He went out of his way to address a couple of issues we had and informed us of the cost to repair the ones remaining. Very pleased with his service!

Wes B.

FAQs

What roofing materials work best for homes in Loudon?

Because Loudon experiences hot, humid summers, occasional heavy storms, and cold winters, we usually recommend architectural asphalt shingles, metal roofing, or synthetic slate. Architectural shingles handle temperature swings well and are the most budget-friendly. Standing-seam metal roofs last 40–60 years, reflect sunlight to lower cooling costs, and resist hail. Synthetic slate gives a premium look without the weight of real slate and is rated for winds up to 110 mph—ideal for the occasional strong storm fronts that pass through Loudon.

How can I tell whether my roof needs repair or full replacement?

Warning signs include curled or missing shingles, granules in gutters, dark streaks or algae growth, interior ceiling stains, and daylight showing in the attic. If the roof is 15–20 years old and more than 25 % of the surface shows these issues, replacement is usually more cost-effective than repeated spot repairs. We offer free inspections in Loudon and use drones and moisture-scanning cameras to determine the exact condition before recommending a solution.

What is the average cost of a new roof in Loudon?

Costs vary by material, roof size, and roof pitch. In 2024, architectural asphalt shingle replacements in Loudon average $4.25–$6.75 per square foot fully installed, while standing-seam metal runs $8–$12 per square foot. A 2,000-square-foot roof would therefore cost roughly $8,500–$13,500 for shingles or $16,000–$24,000 for metal. We provide itemized written estimates and can suggest financing options to fit most budgets.

How long does a typical roof installation take?

For a standard single-family home of 2,000–3,000 square feet, an asphalt shingle tear-off and replacement usually takes 1–2 days, weather permitting. Metal or synthetic slate systems can take 3–5 days because of specialized panels and trim work. Our Loudon crews arrive by 7:30 a.m., work under strict safety guidelines, and perform a thorough magnetic nail sweep each evening to keep your property clean.

Do I need a permit for roofing work in Loudon, and who handles it?

Yes. Loudon County requires permits for any roof replacement or structural repair. As a licensed local contractor, we pull all necessary permits, schedule inspections, and ensure your new roof meets the latest International Residential Code (IRC) and local wind-uplift standards. Permit fees are included in our quote, so you never have to visit the county office yourself.

What warranties and maintenance plans do you offer?

Manufacturer material warranties range from 25-year limited to lifetime coverage, depending on the product chosen. Because we are a certified installer for GAF, CertainTeed, and Drexel Metals, we can register enhanced non-pro-rated warranties of up to 50 years. Our workmanship is covered for 10 years, and we offer optional annual maintenance packages that include gutter cleaning, sealant touch-ups, and a full inspection—helping you catch minor issues before they become costly repairs.