Cumberland Gap | HEP Roofing

When the wind slices through the Cumberland Gap or rain rolls off the Appalachians, homeowners call HEP because they know we treat every roof like it’s sheltering our own families. Our licensed, GAF-certified craftsmen blend time-tested techniques with modern materials, creating roofs that can shrug off harsh mountain weather while enhancing curb appeal. From leak-tracking and shingle replacement to full tear-offs and energy-efficient upgrades, we handle every project with the professionalism and neighborly care East Tennesseans expect from a company that’s been “on the way” for decades.

We’re local, so we arrive fast, keep job sites spotless, and back our work with industry-leading warranties and 24/7 emergency support. Whether your cabin needs a simple patch or your century-old farmhouse deserves a brand-new architectural roof, HEP delivers transparent estimates, affordable financing options, and the peace of mind that comes from a crew that’s as invested in the Cumberland Gap community as you are. Ready to get started? Call or click today and let HEP’s roofing experts fortify your home for the seasons ahead.

Gutter Replacements

Metal Roofing

Roof Inspections

Roof Repair

Roof Replacement

Roofing Done Right

Siding Solutions

Storm Damage Restoration

What our customers say

Christian Jordan was quick, efficient, and kind. He broke down where my roof was failing and estimated a fair cost for my roof repair.

Steven Z.

Answered all my questions and was able to explain and point out other problems that weren’t up to code on my house. Reasonably price with all the parts that need fixing.

Bradley M.

John did an excellent job with finding the issue with a leak in my attic, and fixing it in a quick and timely fashion. Friendly and professional.

Haley S.

If I can do a 10 star post I would everything was more than satisfactory and a lot of good information about Roofing from Christian Jordan and Connor.

Nichole P.

Technician Matt showed up to inspect the area of the roof needing repaired. He was nice and very knowledgeable. Great experience

Markus B.

Will was great, coming out in the rain and still being able to brave the weather to find the issue with the roof. His expertise was greatly appreciated

Breanna B.

Contacted HEP at 3am because my roof was leaking into my living room. They called me back and Christian Jordan was out here in just a few hours! Took a look at my roof - was extremely friendly, professional, efficient! The previous roofer never actually fixed anything & Christian made the whole experience easy and comfortable. I would absolutely REQUEST him by name for any future roofing needs. So impressed.

Amber H.

Great service. Christian Jordan was very knowledgeable about roofing and the potential leaks.

Sam T.

Jacob Newman and Christian Jordan were top notch! Extremely thorough, very professional and knowledgeable. They assessed the problems and offered multiple options for solutions. Would definitely recommend Jacob or Jordan for HVAC and roofing issues. HEP has gained a lifelong customer.

Sarah B.

Michael looked at our roof today after a leak developed in our range hood. He was very professional, polite, efficient, and accurate. Would recommend!

Spencer S.

FAQs

What roofing services do you provide in Cumberland Gap?

We offer complete residential and light–commercial roofing solutions, including free roof inspections, leak detection, shingle and metal roof repairs, full roof replacements, new-construction roof installation, storm-damage restoration, gutter and flashing repair, and ongoing maintenance programs tailored to the specific weather conditions in Cumberland Gap and the Tri-State area.

How much does a roof replacement typically cost in the Cumberland Gap area?

Pricing depends on roof size, pitch, material (asphalt shingles, standing-seam metal, architectural shingles, etc.), decking condition, and accessory upgrades such as ventilation or gutter work. For an average single-family home in Cumberland Gap, asphalt shingle replacements usually range from $6,500 to $11,000, while premium metal systems can run $14,000–$25,000. We provide a detailed written estimate after a free on-site assessment so you know exactly what to expect before any work begins.

How long will it take to install my new roof?

Most standard asphalt shingle roofs are completed in one to two days once materials arrive and weather permits. Larger homes, complex rooflines, or metal installations may take three to five days. We schedule work during stable weather windows, keep you informed of the daily progress, and perform a full cleanup so your property is back to normal as quickly as possible.

Do you offer emergency or storm-damage roof repairs?

Yes. Cumberland Gap experiences severe thunderstorms, high winds, and the occasional hail event. Our emergency response team is on call 24/7 to tarp exposed areas, stop active leaks, and prevent further interior damage. We document all storm-related issues with photos and detailed reports to streamline your insurance claim and can work directly with your adjuster to ensure you receive a fair settlement.

What roofing materials are best suited to Cumberland Gap’s climate?

Architectural asphalt shingles remain the most popular option thanks to their affordability and Class A fire rating. However, metal roofing—especially 26- or 24-gauge standing seam—performs exceptionally well in our humid summers, heavy rains, and occasional snow because it sheds water and snow quickly, reflects solar heat, and can last 40–70 years with minimal maintenance. We also install impact-resistant shingles for better hail protection and offer ridge-vent systems to combat attic moisture, a common concern in our region.

Are you licensed, bonded, and insured to work in Tennessee and Kentucky?

Absolutely. We hold a Tennessee Home Improvement License and a Kentucky Roofing Contractor Registration, carry $2 million in general liability insurance, and provide workers’ compensation for every crew member on your project. Certificates of insurance and license numbers are available upon request, giving you peace of mind that your home and finances are fully protected throughout the job.