Karns | HEP Roofing

When storms, summer heat, and East Tennessee humidity start to take their toll, Karns homeowners know the roof is the first line of defense. HEP’s certified roofing team is ready to reinforce that shield with thorough inspections, honest estimates, and craftsmanship that carries the “HEP Is On The Way!” promise. Whether you’re chasing down a mystery leak, replacing wind-damaged shingles, or planning a full roof upgrade, we bring top-tier materials—architectural asphalt, metal, TPO, and more—backed by industry-leading warranties and financing options that fit real-world budgets.

From your first phone call to the final nail, you’ll notice a different kind of service culture: punctual crews who respect your property, project managers who keep you in the loop, and a cleanup so complete you’ll hardly know we were there—except for the flawless new roof overhead. Join neighbors across Karns who trust HEP to protect their homes, boost curb appeal, and add long-term value, all with one simple call.

Gutter Replacements

Metal Roofing

Roof Inspections

Roof Repair

Roof Replacement

Roofing Done Right

Siding Solutions

Storm Damage Restoration

What our customers say

Wil was very professional and gave helpful advice on what to do about our roof

Jessica C.

HEP is by far one of the best companies, of any kind, I've ever dealt with. We've had HEP replace our HVAC system and just signed contracts with them for some major plumbing repair and a new roof. In our experience with HEP, we've found that they do everything, and they do everything really well. Which is great for us because we don't have to waste any time going through the giant pain process of finding contractors and then finding out if we can trust them. With HEP, the whole experience is like working with your brothers and sisters. Everyone we've met has gone out of their way to make us feel like we're part of their family. To me, the kind of quality service you get from that kind of a business relationship is worth its weight in gold. Thank you, HEP!

Ninestream C.

Travis came out this afternoon and gave me a quote on a new roof and financing options. He was very informative and knowledgeable. Excellent customer service. I reccommend for fast and friendly service. Go VOLS!!

Scott T.

Jason inspected our roof. He went out of his way to address a couple of issues we had and informed us of the cost to repair the ones remaining. Very pleased with his service!

Wes B.

Travis was the nicest person and help me in so many ways as far as the way my new roof should be

Betty G.

Tommy Fitzgerald and Jason Tew performed a roof inspection at my house. They were on time, courteous, friendly and respectful. More importantly they took pictures of my roof and explained each slide to me. I so appreciate their time!

Jen R.

We called Hep for a leaking roof. They were quick to respond and when they came out took photos to show us what needed to be done. The mgr. who had come out to evaluate the job came back to ensure everything he told us was to be done would be done. He checked out the job and we felt secure knowing everything was checked on to have been done correctly and what wasn't was redone right. Would definately reccommend Hep for roof work.

Rosemary A.

I was very pleased with the service thr HEP technician provided. He explained everything he did and future required fixes in great detail. We've used HEP for roof repair and HVAC services and have been very pleased with by the services provided. I would recommend to friends and family.

Stephanie C.

thank you to a wonderful lady ( "H" ) . JImmy Swanner repaired our ceiling quickly and did a great job.would highly recommed HEP..

Bev C.

My air conditioner on my house is 12 years old so a yearly inspection is a must. thanks to mr cole for coming out and making sure my unit was still ok .. he did a great job inspecting and letting me know where i was standing with everything. it is hard to find a company also who is honest ,,does not rip you off and of course does the job the way it should be--RIGHT THE FIRST TIME. thanks so much guys,, you make a difference. i apologize - i cant get the option how to add another review so ill have to continue on this one ,, ,,,, for Mr Travis Colston.. you are a godsend. I am so confident moving forward with putting a new roof on my home. I cannot get over the fact how you guys give more than 100 percent making sure the work is done RIGHT as i said in the earlier paragraph. Your Roof Inspection was outstanding and professional ,, i have never felt better when faced with such a huge responsibility homeowners have -which one thing ,, eventually, is replacing your roof..... HEP has been FANTASTIC with everything else I needed done and i know they will be with this as well... THANK YOU SO MUCH

Andy J.

FAQs

What roofing services do you provide to homeowners and businesses in Karns?

We offer complete roofing solutions tailored to Karns residents, including free roof inspections, leak detection and repair, full roof replacement, new-construction roofing, storm-damage restoration, gutter installation, ventilation upgrades, and scheduled maintenance programs. Our team is certified to work with asphalt shingles, metal panels, TPO, and EPDM membranes, so we can handle both sloped residential roofs and flat commercial systems.

How can I tell whether my roof needs repair or a full replacement?

Warning signs include missing or curled shingles, granules collecting in gutters, dark streaks or moss, ceiling stains, sagging roof decking, and recurring leaks after every rain. If your roof is 15–20 years old or shows widespread damage, a replacement is usually more cost-effective than repeated repairs. During a free on-site inspection we photograph trouble spots, measure moisture levels, and provide an honest recommendation based on the roof’s age, structural integrity, and your budget.

Which roofing materials work best for Karns’ climate?

For most homes in Karns, architectural asphalt shingles are popular because they balance cost, durability, and curb appeal while withstanding our hot summers and occasional hail. Metal roofing—standing-seam steel or aluminum—offers excellent longevity (40–70 years), high wind resistance, and energy efficiency thanks to reflective coatings. On low-slope commercial roofs, TPO membranes are favored for their heat-welded seams and UV resistance. We review each option’s life span, warranty, and maintenance needs to help you choose the right fit.

What does a new roof cost in Karns, and what factors influence the price?

On average, a new asphalt-shingle roof in Karns ranges from $4.50 to $6.50 per square foot installed, while metal roofing can run $8 to $12 per square foot. Final cost depends on roof size and pitch, material choice, tear-off and disposal requirements, decking or flashing repairs, ventilation upgrades, and warranty level. We provide a detailed, itemized estimate so you can see exactly where every dollar goes, and we offer multiple financing options to keep payments affordable.

Are you licensed and insured, and can you help with insurance claims for storm damage?

Yes. We hold a Tennessee contractor’s license, maintain $1 million in general liability coverage, and carry full workers’ compensation on every crew member. For storm damage, we document the roof with photos and a written inspection report, meet your adjuster on site, explain the scope of work, and help you navigate paperwork so you receive the full benefits of your policy with minimal hassle.

How long will my roofing project take, and what is your installation process?

Most residential re-roofs in Karns are completed in 1–2 days, while larger or specialty roofs may take up to a week. We start with protective tarps and magnetic nail catchers, then remove old materials, inspect and repair decking, install underlayment and flashing, lay new shingles or panels, and finish with ridge vents and cleanup. A dedicated project manager keeps you informed at every stage, performs a final walkthrough, and provides warranty documents before we consider the job complete.