Norris | HEP Roofing

When a Norris sunrise catches the ridgeline, you want a roof that looks just as solid as the mountains beyond it—and that’s exactly what HEP delivers. From durable metal panels to architectural shingles engineered for East Tennessee’s wild swings in weather, our GAF- and Owens Corning-certified crews install, repair, and replace roofs with meticulous craftsmanship. We start every project with a free, no-pressure inspection, then walk you through clear options, transparent pricing, and financing that fits your budget. Whether you’re chasing curb appeal, improved energy efficiency, or peace of mind after a storm, we bring the tools, tech, and local know-how to get it done right the first time.

Neighbors trust us because we live here, too. You’ll see our bright red trucks around Norris Dam, historic downtown, and the lakefront communities—often with shingles, satellite-connected drones, and a lot of friendly banter on board. 24/7 emergency tarping? We’re on it. Lifetime workmanship warranty? Absolutely. The only thing sturdier than our roofs is our promise to treat your home like our own. Ready to protect what matters most? Call, click, or stop us on your street for a free inspection today.

Gutter Replacements

Metal Roofing

Roof Inspections

Roof Repair

Roof Replacement

Roofing Done Right

Siding Solutions

Storm Damage Restoration

What our customers say

All within a matter of a weeks time, I was able to schedule a thorough inspection of the roof and receive a new roof of good quality. Fantastic company

V D.

Stephen came an gave me advice on my roof and really helped me

Spanners619

CHRISTIAN JORDAN identified missing ridgeway shingles + others and is obviously brilliant! Learned alot today...saved me money in the future.

Karen D.

Jacob Newman and Mark Mullin we're out today and finished off the repair job that needed done. This job had been a challenge for everyone that was sent out. They did a great job and it appears that all of the issues have been solved. Thanks a lot guys for the great service.

Merkaba T.

After a great inspection yesterday HEP got us on the books for the next day. They were in and out in 3 hours and were very very kind!

Russell M.

Christian Jordan quoted our roof and the finished tin roof looks amazing.

Cierra B.

Christian Jordan came out to quote our home for a roof replacement, and didn't hesitate to walk around on our 26 year old roof. Unfortunately, my credit score prevented me from being able to have the roof replaced, but Christian went ahead and put a tarp on the leaking side at no cost. Hopefully in the future, I'll be better off financially, and will be able to call Christian to come back out for the replacement. Excellent service!! Very polite, quick, and helpful.

Elizabeth A.

The service was very fast. We had a technician out to check our furnace and he kindly informed us they no longer make the parts that we would need, which is understandable as the unit was manufactured in 1997. They were able to get a team out the very next day to install a new HVAC unit and furnace, these gentlemen worked extremely hard from daylight to dark finally finishing up around 9 PM. They had everything up and running and we’re so quiet and thorough. I barely knew they were there! We did have an issue with the unit cooling after start up. I called the following morning and had a technician out within a few hours that fixed the issue. Overall, the entire process was extremely easy, fast, and thorough. We have a roofing project to begin next week with this company as well and only expect great things going forward!

Brandie E.

Christian Jordan did a great job checking on my roof

Chris B.

Stephen took a good throughly look at my roof and brought to my attention some serious issues. He shows that he knows his stuff and he was very friendly and very nice to converse with. Good people all around

C P.

FAQs

How can I tell whether my roof in Norris needs repair or full replacement?

Look for warning signs such as missing or curled shingles, granules in gutters, water stains on ceilings or walls, sagging roof decking, and daylight showing through attic boards. If your roof is over 20 years old or has widespread damage, replacement is usually more cost-effective than repeated repairs. Our free inspection includes an on-site assessment, photo documentation, and a written recommendation so you can make an informed decision.

Which roofing materials perform best in the Norris climate?

Norris experiences hot summers, occasional hail, and freezing winter temperatures, so durability and thermal efficiency are crucial. Architectural asphalt shingles remain the most popular because they balance cost and performance. Metal roofing—especially standing-seam steel—offers superior wind and hail resistance and reflects solar heat, lowering cooling bills. Synthetic slate and high-grade impact-resistant shingles are also strong options for homeowners seeking a traditional look with enhanced weather protection. During your consultation, we compare life expectancy, energy ratings, and aesthetics to help you choose the right system.

What is the average cost of a new roof in Norris?

Pricing depends on roof size, pitch, material, and the need for decking or flashing repairs. As a ballpark: dimensional asphalt shingles typically run $4.50–$6.50 per square foot installed, metal roofing ranges from $7–$12, and premium products like synthetic slate can exceed $14. After measuring your roof, we provide a fixed-price quote that breaks down materials, labor, permits, and disposal. Financing options with low monthly payments are available, and we never invoice beyond the agreed amount without written approval.

How long will my roofing project take from start to finish?

A standard single-family asphalt shingle roof (25–35 squares) usually takes one to two days, weather permitting. Metal or specialty systems may require three to five days because of custom panel fabrication and precise flashing details. We schedule material delivery the day before the crew arrives, protect landscaping with tarps, and perform a magnetic nail sweep and full cleanup before final inspection. Your dedicated project manager will provide a detailed timeline and daily progress updates.

Do you help with insurance claims for storm or hail damage in Norris?

Yes. We offer complimentary storm inspections, including a photographic report that meets insurance carrier requirements. If damage exceeds your deductible, we meet with the adjuster on-site to ensure all affected components—shingles, flashing, vents, gutters, and interior repairs—are properly documented. Once the claim is approved, we coordinate scheduling and bill the insurance company directly for covered work, so you only pay your deductible and upgrades you choose.

What warranties are included with a new roof from your company?

Our manufacturer-certified status allows us to offer enhanced lifetime warranties on asphalt shingles and 40-year transferable warranties on metal systems, covering material defects. In addition, we back every installation with a 10-year workmanship warranty that protects against leaks caused by installation errors. Both warranties are transferable to the next homeowner, adding resale value. You’ll receive written certificates and a maintenance checklist to keep coverage intact.