Jellico | HEP Roofing

When Jellico’s peaks and valleys get pummeled by high winds, driving rain, or the occasional surprise snowfall, homeowners know they can turn to HEP for dependable, hometown roofing solutions. Our licensed, insured crews specialize in shingle, metal, and flat-roof systems, pairing skillful craftsmanship with premium Owens Corning and CertainTeed materials that stand up to the Cumberland Mountains’ ever-changing weather. From free inspections and honest, upfront estimates to meticulous cleanup when the last nail is set, we make protecting your home simple, transparent, and stress-free.

Because HEP is a one-call-does-it-all company, your roofing project can include seamless gutter installation, attic insulation upgrades, or even solar-ready prep without juggling multiple contractors. We’re local, so we treat you like a neighbor—offering flexible financing, manufacturer-backed warranties, and 24/7 emergency response for those late-night leaks that can’t wait until morning. Ready to boost curb appeal and peace of mind? Give us a shout today and see why Jellico trusts HEP to keep every roof Overhead & Beyond.

Gutter Replacements

Metal Roofing

Roof Inspections

Roof Repair

Roof Replacement

Roofing Done Right

Siding Solutions

Storm Damage Restoration

What our customers say

Michael was great! Came out same day to quote my roof replacement. 10/10

Tuffyybtw

Wil was very professional and gave helpful advice on what to do about our roof

Jessica C.

Answered all my questions and was able to explain and point out other problems that weren’t up to code on my house. Reasonably price with all the parts that need fixing.

Bradley M.

Craig and Jeremiah are the BEST VERY PROFESSIONAL COURTEUS AND FRIENDLY IF I COULD GIVE THEM 20 STARS I WOULD I WOULD HIGHLY RECOMMEND THEM DONNA NOEL I ALSO WANTED TO GIVE A REVIEW ON WILL PACK HE CHECKED OUR ROOF. WILL IS ALSO COURTEUS FRIENDLY AND PROFESSIONAL. ALL THE CREW ARE EXCEPTIONAL. AMANDA ALSO.

Donna N.

Technician Matt showed up to inspect the area of the roof needing repaired. He was nice and very knowledgeable. Great experience

Markus B.

Will is a great salesman he went through all the details on what needs to be done on my roof and I'm looking forward to doing business with him

George M.

Will came out same day for a roof inspection very professional and very helpful!

Jessica B.

Will was great, coming out in the rain and still being able to brave the weather to find the issue with the roof. His expertise was greatly appreciated

Breanna B.

HEP came to my house in Lenoir City to repair (put back in place) some vinyl soffit pieces on the roof over hang. I had several of these around the house and most were high off the ground. Stephen Lemoine was EXCELLENT. Stephen was knowledgeable, courteous, completed the repair in less time than I expected, and gave me additional needed information without trying to over sell. The pricing was fair. I would recommend HEP and Stephen in particular. By the way, it was maybe the hottest day of the year but Stephen didn't let that hinder the work.🙂

JE R.

UPDATING THIS REVIEW** Will turned out to be even better than I originally noted. He returned to inform me that my new roof was put down without removing any of the boards below it -- so turned out my problem wasn't related to the roofing job, and in that case, it was going to need to be something I resolved. Since my roof is under warranty, nobody else could fix the problem except for HEP without voiding my warranty. I'm a working, single mom and this year has been so expensive due to home repairs and such. Financially, it's a struggle. Due to being overwhelmed by the news of having yet ANOTHER repair I need to come out of pocket for -- knowing that I really don't have much money to fork out in one sitting -- I honestly got a little emotional. Will proceeded to reach out to get a price for me, and as I expected, the price was more than I had. I inquired about adding the balance to my current finance agreement, but since it had been over 60 days -- that wasn't possible. So I told Will I wouldn't be able to do it. I expected him to basically say okay & leave, but he persisted trying to find an option that was going to work for me. He reached out to another guy (a boss or management of some type, I think), and on my behalf, pleaded for an option. They were able to work something out for me & it really meant a lot to have him persist like that. I definitely appreciate Will (and the management individual that has dealt with me at my worst multiple times now). Definitely have a better overall view of HEP as a whole now. I didn't feel like I was being taken advantage of. I didn't feel like I was being sold something because I didn't know any better. It felt like a real human experience, and I definitely am appreciative!

Amber H.

FAQs

What types of roofing materials are best suited for homes in Jellico, TN?

In Jellico’s four-season climate, asphalt shingles remain the most popular because they withstand temperature swings and are cost-effective. Metal roofing is also common; it sheds snow easily during winter and offers a 40- to 70-year lifespan. For historic or high-end properties, standing-seam metal or architectural shingles provide both durability and curb appeal. We evaluate your home’s pitch, budget, and aesthetic goals before recommending the optimal material.

How long does a typical roof replacement take in the Jellico area?

A standard single-family asphalt shingle replacement usually takes 1–3 days, weather permitting. Metal or specialty roofs can extend the timeline to 3–5 days because of additional fastening and trim work. We schedule projects around Jellico’s changeable weather, keep you updated daily, and never leave the site unsecured overnight.

Do I need a permit to replace my roof in Jellico?

Yes. Campbell County requires a building permit for any full roof replacement or major structural repair. Our team handles the permit application, coordinates any required inspections, and ensures the project meets local building codes and manufacturer installation standards, so you don’t have to worry about paperwork.

How can I tell if my roof needs repair or full replacement?

Key warning signs include widespread shingle curling or missing granules, leaks after heavy rainfall, sagging decking, or daylight showing in the attic. If damage is localized—such as a few missing shingles from storm wind—repairs may suffice. However, if your roof is over 20 years old or displays multiple problem areas, a replacement often proves more cost-effective long-term. We offer free, no-pressure inspections and provide photo documentation so you can make an informed decision.

What kind of warranty do you offer on new roofs?

All new installations come with a dual warranty: (1) a manufacturer’s material warranty that ranges from 25-year limited to lifetime coverage depending on the shingle grade, and (2) our 10-year workmanship warranty that covers labor-related issues. We register the manufacturer warranty on your behalf, and any service calls under the workmanship warranty are priority-scheduled at no cost to you.

How does Jellico’s weather affect roof maintenance?

Summer heat can cause thermal expansion, while winter freeze-thaw cycles may loosen fasteners and create ice dams. We recommend semi-annual inspections—once in spring after winter snow and once in fall before cold sets in. Routine gutter cleaning, debris removal, and prompt sealing of small gaps will extend your roof’s life and reduce emergency repair costs.