Turtletown | HEP Roofing

HEP RoofingTurtletown | HEP Roofing

Turtletown | HEP Roofing

Whether your Turtletown cabin needs a rugged metal roof to withstand mountain storms or your family home is ready for a stylish shingle upgrade, HEP’s local roofing crew brings 40+ years of East Tennessee know-how straight to your door. We inspect every ridge, valley, and vent with advanced drone technology, then pair our findings with honest, no-pressure advice—so you’ll always know exactly what your roof needs and what it will cost. From emergency tarping after a surprise hailstorm to full tear-offs, replacements, and energy-saving attic ventilation, our licensed technicians handle every nail and shingle as if it were protecting their own homes.

We source premium Owens Corning and standing-seam metal systems that carry industry-leading warranties, but it’s our hometown service that really seals the deal. Expect punctual arrivals, meticulous site cleanup, and constant communication until the last dumpster pulls away. Ready to trade leaks and loose shingles for peace of mind? Call HEP or schedule online today and discover why your Turtletown neighbors say, “Call HEP!” whenever a roof problem pops up.

What our customers say

Jacob Newman and Mark Mullin we're out today and finished off the repair job that needed done. This job had been a challenge for everyone that was sent out. They did a great job and it appears that all of the issues have been solved. Thanks a lot guys for the great service.
Merkaba T. profile photo
Merkaba T.
Christian Jordan came out to quote our home for a roof replacement, and didn't hesitate to walk around on our 26 year old roof. Unfortunately, my credit score prevented me from being able to have the roof replaced, but Christian went ahead and put a tarp on the leaking side at no cost. Hopefully in the future, I'll be better off financially, and will be able to call Christian to come back out for the replacement. Excellent service!! Very polite, quick, and helpful.
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Elizabeth A.
The service was very fast. We had a technician out to check our furnace and he kindly informed us they no longer make the parts that we would need, which is understandable as the unit was manufactured in 1997. They were able to get a team out the very next day to install a new HVAC unit and furnace, these gentlemen worked extremely hard from daylight to dark finally finishing up around 9 PM. They had everything up and running and we’re so quiet and thorough. I barely knew they were there! We did have an issue with the unit cooling after start up. I called the following morning and had a technician out within a few hours that fixed the issue. Overall, the entire process was extremely easy, fast, and thorough. We have a roofing project to begin next week with this company as well and only expect great things going forward!
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Brandie E.
Christian Jordan provided wonderful customer service during our roofing estimate. He reviewed several options and showed photos of previously unknown damage to explain his reasonings for the repair estimate provided.
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Malisha C.
Stephen took a good throughly look at my roof and brought to my attention some serious issues. He shows that he knows his stuff and he was very friendly and very nice to converse with. Good people all around
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C P.
Christian Jordan came out and looked at my roof. Provided great customer service. We definitely recommend him and his company
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Brett G.
Christian Jordan with the roofing department had great customer service
James S. profile photo
James S.
All within a matter of a weeks time, I was able to schedule a thorough inspection of the roof and receive a new roof of good quality. Fantastic company
V D. profile photo
V D.
Stephen came an gave me advice on my roof and really helped me
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Spanners619
Christian Jordan came out and looked at my roof .. great customer service
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L S.

FAQs

What types of roofing materials work best in Turtletown’s climate?

Turtletown experiences hot, humid summers, occasional high-wind thunderstorms, and mild winters with some ice events. Architectural asphalt shingles and standing-seam metal roofs are the two most popular choices. Architectural shingles are cost-effective, carry wind ratings up to 130 mph, and have algae-resistant granules—important in our humid region. Standing-seam metal is more expensive upfront but lasts 40–60 years, sheds rain quickly, and resists wind-driven debris better than shingles. Our team can show you samples and life-cycle cost comparisons for each option.

How much does a new roof cost in Turtletown?

Pricing depends on roof size, pitch, material, and tear-off requirements, but most asphalt shingle reroofs in Turtletown run $4.25–$6.50 per square foot, while standing-seam metal averages $8–$12 per square foot. A 2,000-square-foot roof would be roughly $8,500–$13,000 for shingles or $16,000–$24,000 for metal. We provide free on-site inspections and written estimates so you know the exact cost before work begins.

Do I need a permit to replace my roof?

Yes. Polk County requires a building permit for any structural roofing work, including full replacements and major repairs. As a licensed local contractor, we pull the permit on your behalf, schedule any required inspections, and include the permit fee in your proposal—so you stay compliant without extra paperwork.

How long will the roofing project take?

Most single-family reroofs are completed in one to three days, depending on weather, material type, and any decking repairs uncovered after tear-off. Metal roofs can take an extra day for on-site panel fabrication. We give you a detailed timeline prior to start, keep you updated daily, and ensure full cleanup—including magnet rolling for nails—before final inspection.

Can I file an insurance claim for storm damage?

Absolutely. If hail, high winds, or falling limbs have damaged your roof, we offer a free storm-damage assessment and photo documentation. We meet with your adjuster, explain code requirements specific to Turtletown, and use Xactimate® estimating software to ensure you receive fair market value for repairs or replacement. You pay only your deductible when coverage is approved.

What kind of maintenance does my new roof need?

Even a brand-new roof benefits from annual checkups. We recommend clearing gutters each spring and fall, trimming overhanging branches, and scheduling our 20-point inspection before storm season. During the visit we examine flashings, seal exposed fasteners, and look for early signs of algae growth or granular loss. Routine maintenance can add 5–10 years to your roof’s service life and keeps manufacturer warranties valid.

Areas We Serve

HEP Roofing
Book Online
(423) 228-7848