Old Fort | HEP Roofing

HEP RoofingOld Fort | HEP Roofing

Old Fort | HEP Roofing

When an Appalachian storm rolls through Old Fort, your roof takes the brunt of the wind, rain, and flying debris. HEP’s local crews are ready the moment the clouds clear, arriving with drone inspections, detailed photo reports, and a truck full of premium shingles and metal panels. Whether you need a few missing tabs replaced, storm-damage insurance documentation, or a full tear-off and reroof, we handle every step with the same neighborly care we’d give our own homes.

Homeowners here know us for clean job sites, transparent pricing, and workmanship warranties that actually mean something decades down the road. From steep mountain cabins to low-slope commercial buildings on Main Street, HEP combines factory-certified installers, energy-efficient materials, and flexible financing to protect what matters most—your family, your business, and the place you call home in Old Fort.

What our customers say

Due to a miscommunication I need to apologize for a negative review I left. Hep didn't call codes, but I imagine that codes inspector is working himself to the bone, and instead of hearing "rough-in inspection" I heard "complaint" and I am so very sorry I was so reactive. It's been over a year since the work was done and we've had zero leaks! Job well done y'all!
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Heather V.
John was the guy who came and looked at my roof. He was very polite, nice, helpful, and awesome.
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Waylon B.
Olin did a very comprehensive inspection on our roof and broke down the quote so I could understand what all is done. Very informative and helpful, will use HEP again in the future.
Michael C. profile photo
Michael C.
Olin, Chris & the whole staff of HEP are wonderful, friendly & knowledgeable people. Olin, the Product Specialist who came to our home, was very thorough when he inspected our roof & wrote up our work order/proposal. He patiently answered our questions & explained in great detail the work that needed to be done. My Husband & I feel very valued as this company’s customers! I believe we are getting a great service at a reasonable cost. We are looking forward to getting our roof replaced in the coming week! We have had our Water Heater replaced & a small repair done in the past with HEP. We strongly recommend this great company!!
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Susan R.
Michel and David stayed very positive and maintained a professional attitude while performing the work required though the job itself changed a little. They kept me well informed during every step of the whole process. The job site was left clean when they left. The repair to the roof looks terrific, better than I expected.
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Ron S.
Aaron was awesome. They were able to work with my schedule on when I'd be home to do the inspection. Will update when the repairs are made this weekend.
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Justin P.
Patrick and Jeremy have been really awesome in helping. They have tried every possible way to assist in helping me with my air-conditioning and roof repairs.
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J S.
Richard was very knowledgeable and helpful with my questions about our roof damage and estimate. He was very professional and nice to work with and took the time to explain and show pictures of the damage.
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Tracey S.
Ruben was great! He’s supported the leak before anything else was damaged!
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Darcy D.
Jeremy Ownby sold my mother roof!! Very professional and knew his stuff!!!
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James A.

FAQs

What types of roofing materials do you install in Old Fort?

We work with asphalt shingles, metal panels, standing-seam metal, architectural shingles, and specialty products such as synthetic slate. All materials we recommend are rated for the temperature swings and heavy rainfall typical of McDowell County, ensuring long-term durability and energy efficiency.

How can I tell if my roof needs repair or full replacement?

Common warning signs include shingles that are curling, cracked, or missing; loose or rusted flashing; leaks or water stains inside your attic or ceilings; and granules collecting in gutters. If your roof is 20 years old or more, or if storm damage is extensive, a full replacement is usually more cost-effective than repeated repairs. We provide free on-site inspections in Old Fort to give you a clear recommendation.

How long does a roof replacement usually take?

Most single-family homes in Old Fort can be completed in one to two days, depending on roof size, material choice, and weather. We schedule projects around local forecasts to minimize disruption and protect your property with tarps and magnetic cleanup equipment.

Are you licensed and insured to work in Old Fort, NC?

Yes. We hold a North Carolina General Contractor’s license with a roofing specialty designation, carry $2 million in general liability coverage, and maintain workers’ compensation on every crew member. Proof of all documentation is provided with every proposal for your peace of mind.

Can you help me file an insurance claim for storm or hail damage?

Absolutely. Our team documents damage with photos and detailed reports, meets with your adjuster on-site, and helps you navigate the paperwork so you receive the full benefit of your policy. We never bill more than the insurance settlement plus your deductible.

What warranties do you provide on labor and materials?

We are certified by GAF and CertainTeed, allowing us to offer manufacturer warranties of up to 50 years on materials. In addition, we include a 10-year workmanship warranty that covers labor and installation errors, all transferable if you sell your home.

Areas We Serve

HEP Roofing
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(423) 228-7848