Altamont | HEP Roofing

Whether a summer thunderstorm has loosened a few shingles or years of mountain wind have taken their toll, homeowners in Altamont know a dependable roof is non-negotiable. HEP’s certified roofing specialists bring decades of craftsmanship to every project, pairing premium materials with meticulous installation techniques that stand up to Tennessee’s unpredictable climate. From asphalt shingles that complement your home’s style to energy-efficient metal systems built for longevity, we tailor each solution to your budget, aesthetic, and performance goals—all while treating your property as if it were our own.

Every HEP roof comes with transparent, no-pressure estimates, flexible financing options, and industry-leading warranties for total peace of mind. Need a quick repair, a full replacement, or a storm-damage assessment? We’re on call 24/7, ready to restore comfort and curb appeal with minimal disruption to your daily life. Discover why your neighbors in Altamont trust HEP for roofing that protects, performs, and simply looks great—schedule your free inspection today.

Gutter Replacements

Metal Roofing

Roof Inspections

Roof Repair

Roof Replacement

Roofing Done Right

Siding Solutions

Storm Damage Restoration

What our customers say

Wil was very professional and gave helpful advice on what to do about our roof

Jessica C.

Answered all my questions and was able to explain and point out other problems that weren’t up to code on my house. Reasonably price with all the parts that need fixing.

Bradley M.

Travis came out this afternoon and gave me a quote on a new roof and financing options. He was very informative and knowledgeable. Excellent customer service. I reccommend for fast and friendly service. Go VOLS!!

Scott T.

Travis was the nicest person and help me in so many ways as far as the way my new roof should be

Betty G.

Will is a great salesman he went through all the details on what needs to be done on my roof and I'm looking forward to doing business with him

George M.

We called Hep for a leaking roof. They were quick to respond and when they came out took photos to show us what needed to be done. The mgr. who had come out to evaluate the job came back to ensure everything he told us was to be done would be done. He checked out the job and we felt secure knowing everything was checked on to have been done correctly and what wasn't was redone right. Would definately reccommend Hep for roof work.

Rosemary A.

Will was great, coming out in the rain and still being able to brave the weather to find the issue with the roof. His expertise was greatly appreciated

Breanna B.

UPDATING THIS REVIEW** Will turned out to be even better than I originally noted. He returned to inform me that my new roof was put down without removing any of the boards below it -- so turned out my problem wasn't related to the roofing job, and in that case, it was going to need to be something I resolved. Since my roof is under warranty, nobody else could fix the problem except for HEP without voiding my warranty. I'm a working, single mom and this year has been so expensive due to home repairs and such. Financially, it's a struggle. Due to being overwhelmed by the news of having yet ANOTHER repair I need to come out of pocket for -- knowing that I really don't have much money to fork out in one sitting -- I honestly got a little emotional. Will proceeded to reach out to get a price for me, and as I expected, the price was more than I had. I inquired about adding the balance to my current finance agreement, but since it had been over 60 days -- that wasn't possible. So I told Will I wouldn't be able to do it. I expected him to basically say okay & leave, but he persisted trying to find an option that was going to work for me. He reached out to another guy (a boss or management of some type, I think), and on my behalf, pleaded for an option. They were able to work something out for me & it really meant a lot to have him persist like that. I definitely appreciate Will (and the management individual that has dealt with me at my worst multiple times now). Definitely have a better overall view of HEP as a whole now. I didn't feel like I was being taken advantage of. I didn't feel like I was being sold something because I didn't know any better. It felt like a real human experience, and I definitely am appreciative!

Amber H.

I was very pleased with the service thr HEP technician provided. He explained everything he did and future required fixes in great detail. We've used HEP for roof repair and HVAC services and have been very pleased with by the services provided. I would recommend to friends and family.

Stephanie C.

My air conditioner on my house is 12 years old so a yearly inspection is a must. thanks to mr cole for coming out and making sure my unit was still ok .. he did a great job inspecting and letting me know where i was standing with everything. it is hard to find a company also who is honest ,,does not rip you off and of course does the job the way it should be--RIGHT THE FIRST TIME. thanks so much guys,, you make a difference. i apologize - i cant get the option how to add another review so ill have to continue on this one ,, ,,,, for Mr Travis Colston.. you are a godsend. I am so confident moving forward with putting a new roof on my home. I cannot get over the fact how you guys give more than 100 percent making sure the work is done RIGHT as i said in the earlier paragraph. Your Roof Inspection was outstanding and professional ,, i have never felt better when faced with such a huge responsibility homeowners have -which one thing ,, eventually, is replacing your roof..... HEP has been FANTASTIC with everything else I needed done and i know they will be with this as well... THANK YOU SO MUCH

Andy J.

FAQs

What roofing materials perform best in Altamont’s weather conditions?

Altamont experiences hot, sunny summers, occasional high winds from the Altamont Pass, and periodic winter rain. Architectural asphalt shingles are popular because they resist UV damage and withstand wind gusts up to 130 mph. Metal roofing is another smart choice; it reflects heat, sheds rain quickly, and carries wind ratings well above local code. Concrete or clay tiles excel at handling temperature swings and offer 50-plus-year lifespans but require a reinforced roof deck because of their weight. During your on-site consultation we compare these options, review energy-efficiency ratings, and calculate life-cycle costs so you can pick the material that best matches your budget and long-term goals.

How long does a complete roof replacement typically take?

A straightforward single-family home (2,000 sq ft or less, a single layer of shingles, and a 6/12 pitch or gentler) can usually be torn off and re-roofed in one to two working days. Homes with steeper pitches, multiple roof facets, or complex flashing needs may take three to five days. If decking repairs, dry-rot remediation, or custom skylight curbs are needed, add another day. We give you a written timeline before work begins and keep a project manager on-site to coordinate material deliveries, debris removal, and final inspection so there are no surprises.

Do I need a building permit for roofing work in Altamont, and who pulls it?

Yes. The City of Altamont requires a building permit for any roof replacement or structural repair that exceeds 100 sq ft. As your licensed C-39 roofing contractor we handle the entire permitting process—application, fee payment, scheduling inspections, and posting the permit card on-site. After we finish, a city inspector verifies nailing patterns, flashing, and ventilation before signing off, giving you official documentation that your roof meets California Building Code and local wind-load requirements.

What warning signs indicate my roof may need repair or replacement?

Common red flags include curling or cupped shingles, excessive granules in gutters, dark streaks or moss growth, daylight visible in the attic, water stains on ceilings, sagging roof planes, or shingles blown off after wind events. If your asphalt roof is over 20 years old, even if it looks intact from the ground, schedule an inspection; many failures start beneath the surface where underlayment and fasteners deteriorate first. We provide free, photo-documented assessments so you can see exactly what’s happening above the rafters.

How long will my new roof last?

Life expectancy varies by material and maintenance. Architectural asphalt shingles installed to manufacturer specs typically last 20-30 years in Altamont’s climate. Metal panels, whether standing-seam steel or aluminum, average 40-70 years, thanks to high-performance paint systems and corrosion resistance. Concrete or clay tile roofs can exceed 50 years, provided broken tiles are replaced promptly and underlayment is inspected every 10-15 years. Keeping gutters clean, trimming overhanging branches, and scheduling biennial inspections will maximize any roof’s service life.

Will my homeowners insurance cover roof damage?

Insurance generally covers sudden, accidental damage—wind lift, hail impact, fallen tree limbs, or fire. Normal wear, age-related deterioration, and neglect are excluded. After a qualifying event, document the damage with photos, prevent further water entry with tarps if safe to do so, and file a claim within your policy’s deadline (often 30 days). We provide detailed inspection reports, itemized estimates, and can meet your adjuster on-site to ensure all code-required repairs are included. You’re responsible for your deductible; the carrier pays the remaining approved amount.