Tazewell | HEP Roofing

When a Tazewell storm rolls over Clinch Mountain, HEP’s roofing team is already on the way, equipped with the know-how and craftsmanship East Tennesseans have trusted for decades. From historic farmhouses to new-build cabins, we understand the unique challenges that come with Appalachian weather—scorching summer suns, sideways rain, and the occasional hail the size of marbles. Every shingle we set and every seam we seal is done with hometown pride and backed by industry-leading warranties.

Whether your roof needs a quick repair after high winds or a full replacement with energy-efficient materials, you’ll get honest assessments, upfront pricing, and workmanship that’s built to last. Our crews are factory-trained on asphalt, metal, and specialty roofing systems, so you can pick the look you love without compromising durability. We even handle insurance coordination, permitting, and meticulous clean-up, leaving your property just as clean as we found it—only drier.

Ready to protect your biggest investment? Reach us 24/7 for emergency tarping, schedule a free inspection at your convenience, and discover why your neighbors say “HEP Is On The Way!”—because in Tazewell, we don’t just roof houses, we roof homes.

Gutter Replacements

Metal Roofing

Roof Inspections

Roof Repair

Roof Replacement

Roofing Done Right

Siding Solutions

Storm Damage Restoration

What our customers say

The contractor was very nice and patient, he went above and beyond to to a fantastic job on my roof, getting it perfect thank you you deserve 5 stars

Lisa A.

I wish all customer service was as good as the guys that work in the roofing department at HEP. They were polite, easy to talk to, very knowledgeable of my roof problem, explained everything that was wrong and what needed to be done immediately and in the near future. You guys are super!

Alice M.

Ruben was excellent when I was having drain issues. He was quick, explained everything throughly, and made sure I knew what my options were. A wonderful experience I just put an offer in on a home and wanted someone to check the place out for me and HEP was there! Not only was every technician that came out friendly, but they made sure I understood everything that was being told to me! They gave me clear and honest opinions about my AC, Roof, and electrical. They told me what was wrong, how to fix it, an approximate on how much it would be and even advice to make sure I get the most out of my repair life. I'm a first time home buyer and they made me feel confident enough about the condition of my home to be able to make a sound decision on it. I'll recommend them to everyone I know!

Nicole N.

HEP was prompt in getting our job estimated and starting work. We had them replace a patio roof and perform some other minor repairs on the roof. They came out on Saturday, and Jason walked through everything, explaining the rationale behind his recommendations. They were exactly in line with existing recommendations from our home inspection, so I had confidence that he was giving his honest opinion and not just trying to upsell. Due to a clerical error, they removed our entire roof by accident, but replaced it at no cost. They immediately notified me when this happened and got it rectified right away. They were honest and transparent through the whole process. After the completion of the work, I notified them of a couple of punch list items and they knocked them out quickly without me having to pester or make a scene like you would with a less reputable contractor. This is the kind of contractor that you keep around. Reliable, easy to contact, responsive, and honest. I am a very independent DIYer, but if I can't do it, my first call will definitely be to HEP. . Thanks Jason and everyone at HEP.

Zachary C.

Jason inspected our roof. He went out of his way to address a couple of issues we had and informed us of the cost to repair the ones remaining. Very pleased with his service!

Wes B.

We have used HEP in the past for plumbing and also some roof issues. Because of this, they offered us a free roof inspection. The tech (Tim Lawson) that came out was on time (actually a little earlier than expected), was very helpful and knowledgeable. He took his time to explain the repairs that we will be needing to our roof, offered affordable pricing and was very professional. I would recommend this company as they are fair in price and have knowledgeable, friendly , professional employees. Thanks HEP and Tim Lawson.

Melanie B.

Tim Lawson and Matt Williams performed a thorough review of the roof at my condo, gave me my options and I chose one. They performed their work that day in a fine manner.

David E.

We (Leroy and Helen Queen, my parents) had our leaky roof replaced by HEP at the end of July 2019. We had a wonderful experience from start to finish: from Joshua who recommended HEP for our roofing needs, to Jason our Sales Rep who measured and then inspected the finished work, to Chris in the office who helped us with the financing, to the crew of men that came out and did a marvelous job removing, installing, and then tidying up afterwards. We were mightily impressed; they worked so quickly. We highly recommend giving HEP a call for your roofing needs based on our own experience with them. They all worked really hard and quickly to get us a new roof; something we very greatly appreciate. Thanks HEP!

Tosha M.

Great installers and great visual inspection they took care of us. Thank you

Genia S.

Spoke with Jason and was very happy. This was an estimate for roofing repairs, Jason was very polite and professional. He took the time to point out any issues he found and had a valid explanation for each concern. Jason answered all my questions and I feel he was honest and didn't sugar coat or inflate any concern. We have used Hep in the past for plumbing and was happy with that too. We have another estimate to get but its going to be hard to be the confidence I feel in Jason after our talk. We had some interior ceiling repair also by Tom and Jimmy, excellent job. Impressed with the texture matching.

Thomas B.

FAQs

What roofing services do you offer in Tazewell?

We provide a full range of residential and light-commercial roofing services, including roof inspections, leak detection, emergency tarping, shingle and metal roof repairs, complete roof replacements, new-construction installations, gutter and flashing work, and routine maintenance programs tailored to Tazewell’s climate and building codes.

How can I tell if my roof needs to be repaired or replaced?

Look for missing or curling shingles, granule loss in gutters, soft spots in decking, interior water stains, or daylight showing through attic boards. If your roof is over 20 years old or has widespread damage, a replacement is usually more cost-effective than repeated repairs. We offer complimentary inspections in Tazewell to give you a clear, written assessment.

What roofing materials are best suited for the weather in Tazewell?

Asphalt architectural shingles remain popular thanks to their affordability and wind ratings up to 130 mph—important in our Appalachian foothill winds. Standing-seam metal roofs are excellent for shedding heavy snow and resisting hail impacts. For low-slope sections, TPO or modified bitumen membranes provide reliable waterproofing. We evaluate your budget, HOA rules, and energy-efficiency needs before recommending the best option.

How long does a typical roof installation take?

A straightforward asphalt-shingle replacement on an average 2,000 sq ft home usually takes 1–2 days, weather permitting. Metal roofs or complex roofs with multiple valleys and penetrations can take 3–5 days. We schedule material delivery, tear-off, installation, and thorough cleanup in a tight sequence to minimize disruption to your daily routine.

Are you licensed and insured to work in Tazewell?

Yes. We hold a Virginia Class A contractor’s license, maintain $2 million in general liability insurance, and carry full workers’ compensation coverage for every crew member. We also pull the required permits with Tazewell County Building Inspection Department and adhere to all local and state codes.

Do you provide free estimates and warranties?

Absolutely. We offer no-obligation, written estimates that detail material options, labor costs, and project timelines. All full roof replacements come with a manufacturer’s material warranty (typically 30-50 years) and our own 10-year workmanship warranty. We also register the warranty with the manufacturer on your behalf for added peace of mind.