Roof Repair

Roof Repair | Roofing | Hixson

When a Hixson storm rattles the shingles or an afternoon sun bakes the flashing loose, HEP’s local roofing team is ready to move. We live and work in the Tennessee Valley too, so we know how quickly a small leak can turn into stained ceilings, mold, or ruined insulation. One call brings out a courteous, background-checked crew with infrared leak-detection tools, repair materials on the truck, and the kind of craftsmanship that keeps your home dry long after the clouds roll away.

From emergency tarping and shingle replacement to metal-roof patching and insurance claim assistance, we make the repair process simple. You’ll get a clear photo report, an upfront price, and workmanship backed by a solid warranty—plus financing options if the damage is bigger than the budget. HEP is fully licensed, bonded, and insured, and we stand by our promise: “Happy you’ll be, or HEP will make it right.”

What our customers say

Travis came out this afternoon and gave me a quote on a new roof and financing options. He was very informative and knowledgeable. Excellent customer service. I reccommend for fast and friendly service. Go VOLS!!

Scott T.

Jason inspected our roof. He went out of his way to address a couple of issues we had and informed us of the cost to repair the ones remaining. Very pleased with his service!

Wes B.

Travis was the nicest person and help me in so many ways as far as the way my new roof should be

Betty G.

We called Hep for a leaking roof. They were quick to respond and when they came out took photos to show us what needed to be done. The mgr. who had come out to evaluate the job came back to ensure everything he told us was to be done would be done. He checked out the job and we felt secure knowing everything was checked on to have been done correctly and what wasn't was redone right. Would definately reccommend Hep for roof work.

Rosemary A.

We have used HEP in the past for plumbing and also some roof issues. Because of this, they offered us a free roof inspection. The tech (Tim Lawson) that came out was on time (actually a little earlier than expected), was very helpful and knowledgeable. He took his time to explain the repairs that we will be needing to our roof, offered affordable pricing and was very professional. I would recommend this company as they are fair in price and have knowledgeable, friendly , professional employees. Thanks HEP and Tim Lawson.

Melanie B.

Tim Lawson and Matt Williams performed a thorough review of the roof at my condo, gave me my options and I chose one. They performed their work that day in a fine manner.

David E.

We (Leroy and Helen Queen, my parents) had our leaky roof replaced by HEP at the end of July 2019. We had a wonderful experience from start to finish: from Joshua who recommended HEP for our roofing needs, to Jason our Sales Rep who measured and then inspected the finished work, to Chris in the office who helped us with the financing, to the crew of men that came out and did a marvelous job removing, installing, and then tidying up afterwards. We were mightily impressed; they worked so quickly. We highly recommend giving HEP a call for your roofing needs based on our own experience with them. They all worked really hard and quickly to get us a new roof; something we very greatly appreciate. Thanks HEP!

Tosha M.

thank you to a wonderful lady ( "H" ) . JImmy Swanner repaired our ceiling quickly and did a great job.would highly recommed HEP..

Bev C.

I wish all customer service was as good as the guys that work in the roofing department at HEP. They were polite, easy to talk to, very knowledgeable of my roof problem, explained everything that was wrong and what needed to be done immediately and in the near future. You guys are super!

Alice M.

HEP was prompt in getting our job estimated and starting work. We had them replace a patio roof and perform some other minor repairs on the roof. They came out on Saturday, and Jason walked through everything, explaining the rationale behind his recommendations. They were exactly in line with existing recommendations from our home inspection, so I had confidence that he was giving his honest opinion and not just trying to upsell. Due to a clerical error, they removed our entire roof by accident, but replaced it at no cost. They immediately notified me when this happened and got it rectified right away. They were honest and transparent through the whole process. After the completion of the work, I notified them of a couple of punch list items and they knocked them out quickly without me having to pester or make a scene like you would with a less reputable contractor. This is the kind of contractor that you keep around. Reliable, easy to contact, responsive, and honest. I am a very independent DIYer, but if I can't do it, my first call will definitely be to HEP. . Thanks Jason and everyone at HEP.

Zachary C.

Understanding Roof Repair Needs in Hixson’s Unique Climate

Hixson, Tennessee experiences a blend of humid summers, brisk winters, and occasional severe storms—each season bringing conditions that can compromise residential roofing systems. Shingles expand and contract under temperature swings, while high winds and hail can dislodge protective granules or even tear entire sections of roofing material away. Moisture from heavy rain or snow melt can seep beneath compromised flashing, setting up the perfect conditions for leaks, mold, and structural decay. These climate realities create an ongoing need for reliable roof repair in Hixson, and HEP stands ready with specialized solutions tailored to local weather patterns.

Key Climate Stressors on Hixson Roofs

Intense UV radiation during long summer afternoons that dries and cracks asphalt shingles
Sudden thunderstorms with wind gusts exceeding 60 mph, capable of lifting roof edges
Periodic hail events that bruise or puncture shingle surfaces
Winter ice dams that trap meltwater along eaves, forcing moisture under the roofing membrane
High relative humidity fostering algae streaks and lichen growth that degrade shingle integrity

By addressing each of these climate stressors through precise repair techniques and premium materials, HEP helps homeowners safeguard their property investment year-round.

The HEP Approach to Roof Repair Excellence

HEP brings a structured methodology to every roof repair project in Hixson. Decades of field experience converge with advanced diagnostic tools, allowing the team to identify and correct both obvious and hidden roofing issues.

Comprehensive Roof Inspection

A repair plan begins with an exhaustive inspection that covers:

Surface damage assessment: missing shingles, curling edges, blisters, bruising from hail
Penetration points: chimneys, vent stacks, skylights, and valley areas where leaks often originate
Structural review: decking flex, attic ventilation, moisture readings, and truss integrity
Flashing status: corrosion, warping, or sealant failure around joints and transitions
Gutter and downspout performance: identifying backups that might aggravate roof rot

Digital imaging, moisture meters, and drone photography are incorporated as needed, giving a 360-degree view of the roof’s health.

Tailored Repair Plan Development

Once inspection data is gathered, HEP crafts a detailed repair strategy. Matching replacement shingles to the existing roof profile ensures aesthetic continuity, while synthetic underlayment selections reflect Hixson’s humidity levels. Flashing materials are chosen for corrosion resistance, and ridge ventilation improvements are recommended when attic heat buildup is detected.

Precision Execution by Certified Technicians

Installation protocols adhere to manufacturer specifications and Tennessee building codes. Steps include:

Securing the work zone to protect landscaping and exterior walls
Stripping damaged materials down to sound decking
Replacing compromised sheathing with APA-rated plywood or OSB
Installing new underlayment with high-temperature adhesive strips
Fitting ice-and-water barriers in vulnerable valleys and eaves
Integrating upgraded flashing, drip edge, and ridge caps
Sealing all fasteners, then performing a secondary water-penetration test

This disciplined approach minimizes future leak risks and extends overall roof life.

Common Roof Repair Issues Resolved by HEP in Hixson

Homeowners often notice superficial symptoms—such as ceiling stains or missing shingles—without recognizing the deeper causes. HEP’s technicians isolate root problems before recommending solutions.

Wind-Damaged Shingles

High winds create uplift pressure on shingle tabs. Once adhesive seals break, subsequent gusts can tear shingles off entirely, exposing underlayment and decking. HEP replaces missing shingles with exact color and profile matches, resealing surrounding tabs for uniform adhesion.

Hail Impact Bruising

Hailstones as small as ¾ inch can crush shingle granules and create dark bruised spots. Over time, granule loss accelerates UV degradation. Technicians examine suspected impacts under magnification, replacing only sections that fail compressive tests to avoid unnecessary reroofing.

Flashing Failures Around Penetrations

Improperly installed or aging flashing allows water into attics, yet the leak may appear several feet away from the penetration. HEP replaces deteriorated flashing with custom-bent aluminum or copper, sealing joints with high-grade polymer sealants engineered for Tennessee’s temperature extremes.

Chronic Valley Leaks

Roof valleys channel significant rainfall, so even small defects can produce large leaks. HEP installs woven, closed-cut, or open metal valleys depending on roof pitch, ensuring a watertight seam reinforced with self-adhering membranes.

Ventilation and Moisture Imbalance

Attic heat and moisture can warp decking and curl shingles prematurely. HEP calculates optimal intake and exhaust ventilation, often adding ridge vents, soffit vents, or gable vents. Balanced airflow prevents condensation, mold, and energy inefficiency.

Materials Selection Optimized for Tennessee Roof Repair

Material choice directly influences repair longevity, energy performance, and curb appeal. HEP sources products engineered for Southeastern climates and certifies each shipment for quality.

Asphalt Shingles

Architectural asphalt shingles remain the most popular roofing material in Hixson due to their balance of cost, durability, and design variety. HEP specifies shingles with:

Algae-resistant copper granules to combat dark streaks
Class 3 or Class 4 impact ratings for better hail resilience
Advanced sealant strips that activate at lower temperatures for secure adhesion

Metal Roofing Components

Even on asphalt roofs, metal elements handle weather transitions:

K-style or half-round aluminum gutters with baked-on finish
Galvanized or copper step flashing around sidewalls
Stainless steel fasteners that resist corrosion in humid air

Synthetic Underlayment and Ice Shields

Traditional felt can wrinkle and absorb moisture. HEP opts for high-performance synthetic fabrics featuring:

Greater tear resistance for superior foot traffic durability
Non-woven textures that grip decking without slippage
UV inhibitors that protect the membrane during extended installations

Sealants and Adhesives

Polymer-modified asphalt cements and tripolymer sealants used by HEP retain flexibility down to ‑20 °F and up to 200 °F, critical for Hixson’s temperature range.

Signs Your Hixson Home Requires Immediate Roof Repair

Proactive homeowners can catch small issues before they escalate. HEP recommends watching for these red flags:

Shingle edges lifting or entire tabs missing after storms
Granules collecting in gutters or at downspout exits
Water stains on interior ceilings or attic rafters
Musty odors in upper rooms indicating mold or mildew
Visible daylight through roof boards when inspecting attic space
Sagging ridgelines or dip formations indicating structural compromise

Promptly addressing any of these indicators with professional roof repair prevents amplified damage and costs.

The Roof Repair Process With HEP in Detail

Transparency forms the cornerstone of HEP’s service model. Each client understands every step before work begins, eliminating surprises and fostering trust.

Step 1: Inspection and Documentation

Technicians record photographic evidence, annotate damage maps, and quantify material needs. Infrared scanning may be used to trace hidden moisture.

Step 2: Scope of Work Presentation

A clearly written scope outlines:

Areas slated for repair
Material specifications
Estimated completion timeline
Protective measures for home and landscape

Step 3: Pre-Construction Preparation

Equipment placement, material staging, and temporary weather protection tarps are organized to streamline workflow.

Step 4: Execution of Repairs

Removal of damaged material down to structural substrate
Decking replacement where rot or delamination is present
Installation of new water shield and underlayment
Shingle or metal panel installation with six-nail pattern for wind resistance
Flashing upgrades, ventilation adjustments, and detail work around penetrations

Step 5: Quality Assurance

A multi-point inspection verifies nailing depth, sealant application, and consistent shingle exposure. Debris is magnetically sweeper-collected, preserving lawn safety.

Step 6: Final Walk-Through

HEP reviews completed repairs alongside the homeowner, referencing before-and-after images to highlight corrected vulnerabilities.

Enhancing Roof Longevity Through Preventive Maintenance

Beyond acute repairs, systematic maintenance can add a decade or more to roof life. HEP offers scheduled upkeep services, but homeowners can adopt everyday practices too.

Bi-Annual Roof Checks

Spring and autumn inspections catch storm damage or winter wear before seasonal shifts exacerbate issues.

Gutter Cleaning Protocols

Blocked gutters create backflow that infiltrates under shingles. Clearing debris twice yearly prevents moisture retention and fascia rot.

Tree Branch Management

Overhanging limbs scrape shingles and drop leaves that trap moisture. Trimming branches at least six feet away from roof edges reduces mechanical and biological threats.

Moss and Algae Control

Applying specialized zinc or copper strips along ridges discourages organic growth. Environmentally safe wash solutions can remove algae without stripping shingle granules.

Fastener Tightening and Sealant Renewal

Thermal cycling loosens screws and dries out sealants. Periodic checks and touch-ups keep flashing secure and watertight.

Roofing Codes and Standards Applied by HEP in Hixson

Adherence to building regulations is non-negotiable when HEP conducts roof repair. Following codes ensures structural safety, insurance compliance, and resale value.

Tennessee Residential Building Code Highlights

Minimum 90-mph wind uplift testing for shingles
Mandatory ice-barrier underlayment on eaves where average annual snowfall exceeds statewide thresholds
R905.2.8.5 sealing requirements for asphalt shingle underlayments
Proper ventilation ratio of 1 sq ft ventilation per 150 sq ft attic floor space unless vapor barrier exemptions apply

Manufacturer Warranty Alignment

Many shingle warranties stipulate exact nailing patterns, underlayment types, and ventilation metrics. HEP trains its crews to install according to these warranty guidelines, preserving coverage for homeowners.

Storm Damage Roof Repair Expertise

Severe weather events can overwhelm any Hixson roof, even those recently installed. Rapid response is critical to mitigate interior damage.

Emergency Tarping

HEP deploys reinforced tarps secured with battens and sandbags, sealing breaches until full repairs commence. Proper airflow vents are incorporated to avoid condensation buildup beneath tarps.

Damage Documentation for Insurance Claims

Comprehensive photographic, video, and written evidence assists homeowners during claims processing. HEP’s detailed assessments delineate wind versus impact damage, aligning repair needs with policy coverage.

Structural Stabilization

If storm impact compromises rafters or trusses, temporary shoring preserves safety until permanent replacements can be installed.

Roof Replacement vs. Repair: Determining the Smart Choice

Not every roof warrants full replacement. HEP weighs multiple factors to decide when localized roof repair suffices.

Factors Favoring Repair

Damage confined to one area or slope
Roof age under 15 years for architectural shingles
No widespread granule loss or substrate sagging
Adequate existing ventilation and structural soundness

Indicators Replacement May Be Necessary

Extensive blistering or curling across multiple planes
Chronic leaks after repeated patching attempts
Deck rot visible from attic inspection
Shingles nearing end of manufacturer’s service life

In many instances, HEP isolates deteriorated sections, integrates new materials seamlessly, and postpones the significant investment of a full replacement—benefiting homeowners without compromising performance.

Sustainable Roofing Practices Embraced by HEP

Environmental stewardship aligns with modern building ethics and local regulations. HEP integrates sustainability throughout the roof repair process.

Material Recycling

Torn-off shingles are sorted for asphalt reclamation programs where feasible, reducing landfill waste.

Reflective Coating Options

Energy-saving roof coatings on low-slope sections reflect solar heat, decreasing cooling loads during Hixson’s hot summers.

Water Management Enhancements

Upgraded gutter guards and rain diverters help homeowners harvest rainwater or divert it into permeable landscaping features, minimizing stormwater runoff.

Eco-Friendly Sealants

Low-VOC adhesives improve indoor air quality during and after repairs.

The Benefits of Choosing HEP for Roof Repair in Hixson

Homeowners gain tangible advantages by partnering with a seasoned local provider like HEP.

Knowledge of regional weather patterns ensures repairs are built to withstand Hixson’s climate
A cohesive team of certified installers, project supervisors, and safety officers ensures consistent workmanship
State-of-the-art diagnostic tools shorten repair timeframes and pinpoint hidden moisture
Comprehensive documentation facilitates smoother insurance interactions
Commitment to code compliance safeguards home resale value and structural integrity

By combining technical proficiency with a deep understanding of Tennessee roofing challenges, HEP delivers roof repair solutions that stand the test of time.