Roof Repair

HEP RoofingRoof Repair

Roof Repair | Roofing | Manchester

Manchester’s weather can put any roof through its paces—driving rain, sudden gusts, even the occasional heatwave. When loose slates start slipping or damp patches creep across your ceiling, HEP’s Roofing is ready to step in. Our experienced, fully insured roofers diagnose faults quickly and carry out precision repairs that blend seamlessly with your existing roof, preserving both kerb appeal and structural integrity.

From slipped tiles and torn felt to leaking lead valleys, we bring the right materials, tools and know-how to every job, arriving promptly and leaving your property spotless. You’ll get transparent quotes, photo-backed progress updates and workmanship guaranteed for lasting peace of mind. Need help in a hurry? Our emergency call-out team is on standby 24/7 across Greater Manchester, so you’re never left staring at a drip bucket for long.

Book your free roof health check today and discover why homeowners, landlords and businesses alike trust HEP’s Roofing to keep Manchester covered. One call, and your roof is in safe hands.

What our customers say

Lee came out promptly when they promised and perform a thorough inspection and pointed several areas that we needed to watch and gave a great estimate on several repair options.
Jason A. profile photo
Jason A.
We (Leroy and Helen Queen, my parents) had our leaky roof replaced by HEP at the end of July 2019. We had a wonderful experience from start to finish: from Joshua who recommended HEP for our roofing needs, to Jason our Sales Rep who measured and then inspected the finished work, to Chris in the office who helped us with the financing, to the crew of men that came out and did a marvelous job removing, installing, and then tidying up afterwards. We were mightily impressed; they worked so quickly. We highly recommend giving HEP a call for your roofing needs based on our own experience with them. They all worked really hard and quickly to get us a new roof; something we very greatly appreciate. Thanks HEP!
Tosha M. profile photo
Tosha M.
Mr Olin White from HEP arrived a little bit early which was very nice, he was very polite, very professional. He took the time to listen to my husband and I to get a better feel of what we were trying to accomplish. We have not started our project yet but I cannot imagine that their work will be anything less than stellar. I will recommend them too all of my family and friends and anyone else who I find needs a roof.
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Tracey F.
I wish all customer service was as good as the guys that work in the roofing department at HEP. They were polite, easy to talk to, very knowledgeable of my roof problem, explained everything that was wrong and what needed to be done immediately and in the near future. You guys are super!
Alice M. profile photo
Alice M.
Jason did an awesome job on my roof. He was very knowledgeable about his profession and was very courteous and well mannered.
Nikki D. profile photo
Nikki D.
Olin was fantastic. Friendly and arrived early after calling to say he would be coming out earlier than planned. I will leave another review after the work is done but we are looking forward to working with your company to get our roof taken care of. Thank you.
Jennifer F. profile photo
Jennifer F.
HEP was prompt in getting our job estimated and starting work. We had them replace a patio roof and perform some other minor repairs on the roof. They came out on Saturday, and Jason walked through everything, explaining the rationale behind his recommendations. They were exactly in line with existing recommendations from our home inspection, so I had confidence that he was giving his honest opinion and not just trying to upsell. Due to a clerical error, they removed our entire roof by accident, but replaced it at no cost. They immediately notified me when this happened and got it rectified right away. They were honest and transparent through the whole process. After the completion of the work, I notified them of a couple of punch list items and they knocked them out quickly without me having to pester or make a scene like you would with a less reputable contractor. This is the kind of contractor that you keep around. Reliable, easy to contact, responsive, and honest. I am a very independent DIYer, but if I can't do it, my first call will definitely be to HEP. . Thanks Jason and everyone at HEP.
Zachary C. profile photo
Zachary C.
Olin did a very comprehensive inspection on our roof and broke down the quote so I could understand what all is done. Very informative and helpful, will use HEP again in the future.
Michael C. profile photo
Michael C.
Jason Shoupe did my roof inspection this morning. He was on time, professional and took his time to explain his findings. I like that he was able to prioritize how he would fix things so that I wasn’t overwhelmed. He took pictures so that I could see what repairs were needed.
Sheila B. profile photo
Sheila B.
Michel and David stayed very positive and maintained a professional attitude while performing the work required though the job itself changed a little. They kept me well informed during every step of the whole process. The job site was left clean when they left. The repair to the roof looks terrific, better than I expected.
Ron S. profile photo
Ron S.

Expert Roof Repair in Manchester by HEP

Manchester’s architecture ranges from historic Victorian terraces to sleek contemporary developments, and every roof over those buildings has to stand up to the city’s famously changeable weather. HEP specialises in roof repair work tailored to the unique challenges of the Greater Manchester area, delivering durable solutions that preserve property value and safeguard occupants. From minor slate replacement to complex structural rectification, every project undertaken by HEP is carried out with meticulous attention to detail and a deep understanding of local building requirements.

Comprehensive Roofing Solutions for Every Property

HEP carries out an extensive scope of roofing services, addressing the full spectrum of issues that can afflict residential, commercial, and industrial buildings in Manchester.

  • Leak detection and repair
  • Tile and slate replacement
  • Flat roof membrane renewal
  • Structural timber reinforcement
  • Chimney, flashing, and leadwork restoration
  • Gutter, soffit, and fascia rehabilitation
  • Roof ventilation upgrades
  • Insulation enhancement for improved energy efficiency
  • Moss and debris removal to prevent water pooling
  • Preventative maintenance plans tailored to property type

By providing a one-stop roofing service, HEP streamlines the repair process for clients, removing the need to coordinate multiple contractors or juggle overlapping warranties.

Common Roof Problems in Manchester’s Climate

The North West climate is notoriously wet, windy, and occasionally icy, subjecting roofs to constant stress. HEP’s expertise is rooted in an intimate knowledge of how local weather impacts roofing structures.

  • Driving rain infiltrating lifted slates and cracked pointing
  • High winds dislodging ridge tiles and ridge mortar
  • Freeze-thaw cycles causing expansion cracks in masonry and concrete tiles
  • Moss growth blocking drainage channels and accelerating tile erosion
  • UV degradation of aged felt on flat roofs
  • Condensation build-up in poorly ventilated roof spaces leading to timber rot

Each of these issues, if left unchecked, can quickly escalate from a minor inconvenience into a serious structural threat. HEP’s targeted interventions mitigate these risks and restore full roof performance.

The Roof Repair Process at HEP

A disciplined methodology underpins every HEP roof repair. This systematic approach ensures clarity, quality, and consistency from preliminary assessment through final sign-off.

  1. Initial roof inspection using high-resolution imagery, moisture meters, and, where required, drone surveys for inaccessible areas
  2. Transparent diagnostic report outlining defects, root causes, and recommended remedial actions
  3. Scheduling of works in coordination with the client’s preferred time frame and property usage patterns
  4. Implementation of safety measures, including scaffolding, edge protection, and debris netting in compliance with HSE guidelines
  5. Defect rectification using premium-grade materials matched to the existing roof profile
  6. Final quality control inspection, followed by photographic documentation for client records
  7. Delivery of maintenance guidance to prolong the lifespan of the repaired roof section

Materials and Techniques

HEP selects materials based on performance, compatibility with existing structures, and adherence to British Standards.

  • Natural Welsh slate, Spanish slate, and synthetic alternatives for heritage or cost-sensitive projects
  • Clay and concrete interlocking tiles selected for colour, texture, and weight compatibility
  • Built-up felt systems, GRP (glass-reinforced plastic), and single-ply PVC for flat roof repairs
  • Code-specified lead sheet, lead substitutes, or specialist flashings for valleys, abutments, and chimney aprons
  • Breathable underlays and vapour control layers enhancing thermal efficiency without trapping moisture

The team deploys traditional craftsmanship alongside modern installation techniques, ensuring both authenticity on period properties and high performance on contemporary buildings.

Flat Roof Repairs

Flat roofs demand a distinct skill set due to their shallow pitch and drainage sensitivity. In Manchester, where rainfall intensity can be elevated, HEP’s precise detailing prevents water ingress and premature membrane deterioration.

Typical Flat Roof Issues Addressed

  • Blistered felt caused by trapped moisture
  • Split seams on single-ply membranes
  • Ponding water from inadequate falls
  • Failed upstands around skylights and roof terrace doors
  • Thermal bridging leading to condensation and insulation saturation

HEP assesses the suitability of patch repairs versus full system overlays, always considering load capacity, building regulations, and long-term cost efficiency.

Pitched Roof Repairs

Traditional pitched roofs dominate Manchester’s residential landscape. HEP’s repair strategies balance preservation with performance.

Key Areas of Attention

  • Failed mortar on ridge and hip tiles
  • Missing, cracked, or slipped slates and tiles
  • Corroded metal nail fixings resulting in “nail sickness”
  • Sagging rafters due to prolonged water ingress
  • Blocked valley gutters and loosening lead soakers

By meticulously matching replacement slates and tiles, HEP maintains the aesthetic integrity that property owners and conservation officers expect.

Chimney and Leadwork Restoration

Chimney stacks remain a primary entry point for water, particularly on older terraces.

  • Re-pointing of eroded brickwork with lime-based mortars for breathability
  • Repair or replacement of lead flashings and back gutters to prevent capillary action
  • Installation of concrete or clay flaunchings to secure chimney pots
  • Application of breathable waterproof coatings when brickwork is exceptionally porous

Leadwork is executed to Lead Sheet Association guidelines, guaranteeing thermal movement allowance and decades of service life.

Preventative Maintenance Programs

A reactive approach to roofing inevitably leads to higher costs and disruption. HEP offers bespoke maintenance schedules comprising:

  • Annual or biannual visual inspections
  • Real-time reporting of emerging issues with photographic evidence
  • Clearance of leaves, moss, and debris from gutters and valleys
  • Minor sealing of hairline cracks before they expand
  • Early replacement of perished sealants around roof penetrations

These programs are particularly beneficial for commercial landlords and housing associations where downtime impacts revenue.

Emergency Roof Repair

Storm damage can strike unexpectedly, exposing interiors to rapid water damage. HEP maintains standby teams equipped with tarpaulins, temporary flashing kits, and sealants to stabilise roofs during extreme weather events. Rapid mobilisation protects structural timbers and interior finishes until a full repair can be planned and executed.

Health, Safety, and Compliance

Safety is integral to every HEP project, as roof work is high risk by nature. The company adheres to stringent protocols:

  • Risk assessments and method statements (RAMS) prepared before site mobilisation
  • Certification in working at height, first aid, and asbestos awareness for all operatives
  • Use of collective protection such as guardrails, complemented by personal fall arrest systems
  • Ongoing toolbox talks to address site-specific hazards, including public interface in densely populated Manchester streets

Strict compliance not only safeguards workers but also reduces liability for property owners.

Sustainable Roofing Practices

HEP integrates environmentally responsible choices wherever feasible:

  • Sourcing FSC-certified timber for structural repairs
  • Recycling of stripped slates, tiles, and metal offcuts
  • Installation of reflective membranes to lower cooling loads in commercial buildings
  • Promotion of green roof retrofits on suitable flat roof structures to enhance biodiversity and rainwater attenuation

These practices align with Greater Manchester’s commitment to carbon reduction and sustainable urban development.

Building Regulations in Manchester

Local authority approval is essential for substantive roof alterations. HEP liaises with Building Control to ensure:

  • Adequate structural loading calculations when heavier materials are specified
  • Minimum thermal performance targets are met under Part L
  • Ventilation provisions comply with Condensation in Roofs guidelines
  • Fire performance classifications are satisfied, particularly on adjoining terraced properties

This regulatory fluency prevents costly remediation or enforcement notices post-completion.

Signs You Need Roof Repair

Homeowners and facilities managers often overlook early warning signs. HEP advises vigilance for the following indicators:

  • Water staining on ceilings or loft rafters
  • Persistent musty odours suggesting hidden damp
  • Daylight visible through loft boards during an attic inspection
  • Loose granules accumulating at the base of downpipes on tiled roofs
  • Sudden spikes in heating costs hinting at insulation saturation
  • Sagging gutters or fascia boards indicating compromised fixings

Prompt professional intervention mitigates structural decay and associated expense.

Long-Term Advantages of Professional Repair

A correctly executed roof repair delivers value well beyond immediate leak cessation.

  • Prolongs overall roof lifespan, delaying the need for full replacement
  • Maintains thermal efficiency and indoor comfort levels
  • Enhances acoustic insulation against heavy rain and urban noise
  • Upholds property resale value and surveyor ratings
  • Reduces pest ingress by securing entry points utilised by birds and rodents
  • Contributes to overall building aesthetics, reflecting positively on neighbourhood appearance

These cumulative benefits justify the selection of an experienced roofing specialist such as HEP.

Insurance Considerations

Many building insurance policies stipulate that roofs must be maintained in a state of good repair. HEP’s written reports and photographic documentation assist policyholders by:

  • Providing evidence of proactive maintenance
  • Streamlining claims when storm damage occurs
  • Demonstrating compliance with insurer recommendations for risk mitigation

Policy compliance can translate into reduced premiums and swift settlement of valid claims.

Aftercare and Warranty

HEP stands behind its workmanship, offering tiered warranties correlated to the scope of repair and material specification. Clients receive a detailed aftercare pack that includes:

  • Maintenance schedule suggestions
  • Cleaning instructions for gutters and roof surfaces
  • Warranty terms outlining coverage and exclusions
  • Guidance on identifying early signs of emerging issues

This transparent approach ensures property owners can protect their investment with confidence.

Specialist Services for Unique Roof Types in Manchester

Beyond conventional pitched and flat configurations, Manchester showcases a variety of distinctive roof forms that demand specialised knowledge. HEP’s team possesses the versatility to restore and enhance these unique structures without compromising their defining character.

Mansard and Butterfly Roofs

  • Reinstatement of intricate slate patterns on steep lower pitches
  • Waterproofing of central box gutters prone to leaf accumulation
  • Strengthening of junctions where differing angles converge

Saw-Tooth Industrial Roofs

  • Replacement of aged north-light glazing with insulated panels
  • Integration of modern vapour control layers while preserving original steel trusses
  • Installation of ridge vents to counteract heat build-up in repurposed warehouse spaces

Green and Living Roofs

  • Remediation of root-penetration damage to waterproof membranes
  • Replenishment of nutrient-depleted growing mediums
  • Optimisation of drainage layers to prevent excess load during heavy rainfall

Heritage Copper and Zinc Roofs

  • Soft-soldered patch repairs matching existing patina
  • Provision for thermal expansion using sliding clips and standing seams
  • Application of specialist coatings to slow oxidation where required

By offering expertise across these diverse roof types, HEP enables property owners, architects, and facility managers to preserve Manchester’s eclectic skyline while elevating performance standards.

Why Choose HEP for Roof Repair in Manchester?

Selecting a roofing contractor in a vibrant market can be daunting, yet certain qualities consistently distinguish HEP.

  • In-house teams of qualified roofers and joiners
  • Commitment to industry best practices and ongoing training
  • Detailed project documentation for full transparency
  • Use of high-performance, accredited materials
  • Respectful conduct on occupied sites, minimising disruption
  • Proven track record across Manchester’s diverse building stock

Local Expertise

HEP’s operational base within Greater Manchester enables rapid response times and an acute awareness of neighbourhood-specific building styles, from red-brick semi-detached houses in Didsbury to converted mills in Ancoats. This local insight ensures repairs are sympathetic to each property’s architectural context.

Skilled Workforce

Every HEP operative holds relevant trade qualifications, backed by continuous professional development. Roofing apprenticeships are actively supported, cultivating the next generation of skilled tradespeople dedicated to quality workmanship.

Quality Assurance

Internal auditing procedures, paired with third-party supplier warranties, create a robust quality assurance framework. Clients benefit from repairs that not only rectify immediate defects but also stand up to the rigours of Manchester’s weather for years to come.

Areas We Serve

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(423) 228-7848