Roofing Done Right

HEP RoofingRoofing Done Right

Roofing Done Right | Roofing | Hixson

When storm clouds gather over Hixson, homeowners turn to HEP for Roofing Done Right—because they know every shingle we set is backed by local pride and decades of craftsmanship. From the first free inspection to the final nail, our certified crews treat your home like their own, installing premium materials designed to shrug off Tennessee wind, rain, and summer sun. No shortcuts, no surprises—just clear communication, tidy work sites, and a leak-proof roof that raises curb appeal as confidently as it defends your family.

Whether you need a swift repair after hail damage, a full replacement, or guidance with an insurance claim, HEP’s roofing specialists handle the heavy lifting. We streamline permits, offer flexible financing, and wrap every project in industry-leading warranties, so you can relax beneath a roof built to last. Give us a call today and discover why Hixson says, “Happy, You’ll Be!” when HEP is on the roof.

What our customers say

José is the man of the month. Kind friendly thorough. We were on the struggle bus to get repairs done properly by other companies before calling Hep. José was here next day & had all 3 major issues repaired in hours . Mind you it is mid july & miserable out . He had the best attitude. We will be requesting him again for our next property restoration project! Thank you! HEP has earned our future business as well.
Darrell J. profile photo
Darrell J.
Michael was great! Came out same day to quote my roof replacement. 10/10
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Tuffyybtw
The contractor was very nice and patient, he went above and beyond to to a fantastic job on my roof, getting it perfect thank you you deserve 5 stars
Lisa A. profile photo
Lisa A.
Ernest came out and did a plumbing inspection. Did a great job and provided information and pictures needed.
Cindy S. profile photo
Cindy S.
Craig and Jeremiah are the BEST VERY PROFESSIONAL COURTEUS AND FRIENDLY IF I COULD GIVE THEM 20 STARS I WOULD I WOULD HIGHLY RECOMMEND THEM DONNA NOEL I ALSO WANTED TO GIVE A REVIEW ON WILL PACK HE CHECKED OUR ROOF. WILL IS ALSO COURTEUS FRIENDLY AND PROFESSIONAL. ALL THE CREW ARE EXCEPTIONAL. AMANDA ALSO.
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Donna N.
Will came out same day for a roof inspection very professional and very helpful!
Jessica B. profile photo
Jessica B.
HEP came to my house in Lenoir City to repair (put back in place) some vinyl soffit pieces on the roof over hang. I had several of these around the house and most were high off the ground. Stephen Lemoine was EXCELLENT. Stephen was knowledgeable, courteous, completed the repair in less time than I expected, and gave me additional needed information without trying to over sell. The pricing was fair. I would recommend HEP and Stephen in particular. By the way, it was maybe the hottest day of the year but Stephen didn't let that hinder the work.🙂
JE R. profile photo
JE R.
The service was very fast. We had a technician out to check our furnace and he kindly informed us they no longer make the parts that we would need, which is understandable as the unit was manufactured in 1997. They were able to get a team out the very next day to install a new HVAC unit and furnace, these gentlemen worked extremely hard from daylight to dark finally finishing up around 9 PM. They had everything up and running and we’re so quiet and thorough. I barely knew they were there! We did have an issue with the unit cooling after start up. I called the following morning and had a technician out within a few hours that fixed the issue. Overall, the entire process was extremely easy, fast, and thorough. We have a roofing project to begin next week with this company as well and only expect great things going forward!
Brandie E. profile photo
Brandie E.
Christian Jordan came out and looked at my roof. Provided great customer service. We definitely recommend him and his company
Brett G. profile photo
Brett G.
Christian Jordan with the roofing department had great customer service
James S. profile photo
James S.

Roofing Done Right in Hixson: HEP Company Sets the Standard

Roofing in Hixson demands skill, precision, and a deep understanding of local weather patterns. HEP’s “roofing done right” philosophy combines high-quality materials, advanced installation practices, and meticulous project management to provide roofs that last. Whether a homeowner needs a small repair or a full roof replacement, the team’s goal is always the same: deliver uncompromising protection and timeless curb appeal for every property in the Hixson area.

The Importance of a Reliable Roof in Hixson’s Climate

Hixson experiences humid summers, heavy rainstorms, and the occasional bout of severe wind or hail. A dependable roof shields interiors from moisture intrusion, minimizes energy loss, and prevents structural damage. When shingles crack or flashing loosens, even a brief rain shower can cause costly leaks. HEP’s roofing done right service ensures each layer—underlayment, decking, shingles, ventilation—works together to withstand regional conditions year after year.

Unique Challenges of Roofing in the Tennessee Valley

The Tennessee Valley’s mix of warm days and cool nights can expand and contract roofing materials, testing installation methods. High humidity fosters mold if ventilation is insufficient. Seasonal winds drive rain horizontally, exposing weaknesses around chimneys and dormers. HEP anticipates these challenges through specialized flashing techniques, breathable underlayments, and careful fastener placement calibrated for temperature fluctuations.

HEP’s Roofing Done Right Methodology

Thorough Initial Roof Assessment

Every project begins with a multi-point inspection. HEP technicians:

  • photograph surface wear, granule loss, and nail pops
  • check decking for rot or moisture readings above acceptable levels
  • examine attic spaces for daylight gaps, mold, and insulation deficiencies
  • evaluate ventilation, gutters, and downspouts that influence roof performance

This data guides material selection and installation strategy, ensuring each component is matched to the home’s specific needs.

Material Selection Tailored to Hixson Homes

HEP offers an array of products designed to confront the humid subtropical climate:

  • fiberglass-reinforced asphalt shingles for economical durability
  • reflective metal panels that deflect solar heat and resist hail
  • architectural shingles rated for winds up to 130 mph
  • synthetic underlayments that breathe while repelling bulk water

Homeowners receive samples and color-matching guidance to complement siding, brick, or stone accents.

Installation Practices that Protect the Entire Building Envelope

“Roofing done right” extends beyond shingles. HEP crews:

  • install ice & water barriers at eaves and valleys
  • upgrade ridge caps and starter strips for wind resistance
  • use six-nail patterns on edges and steep slopes
  • integrate continuous ridge vents with balanced soffit intake

These steps reduce uplift, control attic temperatures, and prevent ice dams during rare winter freezes.

Post-Installation Quality Checks

After installation, supervisors perform:

  • magnetic sweeps for stray nails
  • infrared scans to confirm airtight seals
  • water-hose simulations around flashing points
  • a written workmanship report detailing every stage

Homeowners gain confidence through documented proof that the roof meets or exceeds manufacturer specifications.

Types of Roofing Services Offered by HEP in Hixson

Roof Repair: Fast, Precise, Long-Lasting

Minor issues become major headaches when ignored. HEP repairs include localized shingle replacement, flashing reseal, and leak tracing. Crews carry matching materials to blend seamlessly, preserving the roof’s visual harmony.

Full Roof Replacement: A Seamless Upgrade

When roofs near the end of their service life—usually 20–25 years for traditional asphalt—replacement restores integrity and efficiency. HEP manages tear-off, decking reinforcement, and new system installation without exposing interiors to the elements.

Preventative Maintenance Programs

Periodic inspections safeguard warranties and extend roof life. Services include gutter cleaning, sealant refreshes, and ventilation audits, keeping the roof performing like new between major projects.

Roofing Materials HEP Installs in Hixson

Asphalt Shingles: Versatility and Value

Fiberglass asphalt shingles remain a staple due to their balance of cost, durability, and aesthetic choice. HEP sources dimensional and three-tab options with Class A fire ratings and algae-resistant granules that prevent dark streaks in humid environments.

Metal Roofing Systems: Strength Meets Style

Modern metal roofs feature corrosion-resistant coatings and concealed fasteners for a sleek appearance. They:

  • last 40–70 years with minimal maintenance
  • shed rain and snow quickly thanks to interlocking seams
  • reflect ultraviolet rays, reducing attic heat gain

HEP shapes panels on-site for custom fits around dormers and skylights.

Architectural Shingles and Designer Options

For homeowners seeking standout curb appeal, architectural shingles mimic slate or cedar shake without heavy weight. Enhanced shadow lines create dimensional depth, complementing Hixson’s variety of architectural styles.

Low-Slope and Flat Roofing Solutions

Garages, porches, and modern builds often feature low slopes. HEP installs single-ply membranes, modified bitumen, and self-adhered systems that remain watertight despite minimal pitch.

Benefits of Choosing HEP for Roofing Done Right

Energy Efficiency and Comfort

Proper decking ventilation paired with reflective shingles stabilizes attic temperatures, easing HVAC loads. Homeowners notice cooler upstairs rooms in summer and fewer ice buildup concerns in winter.

Curb Appeal and Property Value

An attractive roof instantly elevates a residence’s exterior. Real estate studies show new roofs recoup a significant portion of their cost at resale, and buyers gravitate toward homes with documented craftsmanship like HEP’s.

Protection Against Severe Weather

Enhanced nailing patterns, reinforced starter strips, and high-performance ridge caps guard against wind uplift common during spring storms. Waterproof underlayments form the last line of defense if shingles sustain damage.

Warranty Coverage and Ongoing Support

Material warranties often span decades, but they hinge on precise installation. HEP’s adherence to manufacturer guidelines preserves full coverage, and the company’s workmanship guarantee adds another layer of security.

The HEP Project Timeline: From Inspection to Final Walk-Through

Scheduling and Preparation

Once the homeowner approves materials and scope, HEP schedules a start date mindful of weather forecasts. Crews deliver dumpsters, protect landscaping with tarps, and set up safety railings where needed.

Tear-Off and Site Protection

Old roofing is removed section by section to prevent exposing large areas. Decking is inspected; any compromised boards are replaced immediately. Gutters receive temporary covers to keep debris out.

Installation Phase Details

Components are installed in the following order:

  • drip edge along eaves and rakes
  • underlayment and ice & water shield in valleys
  • starter shingles at perimeters
  • field shingles or panels using manufacturer-approved fasteners
  • ridge vent systems and matching ridge caps

Cleanup and Debris Removal

Crews conduct multiple site sweeps, ensuring nails, shingle scraps, and packaging are removed. Flower beds and driveways are restored to their pre-project condition.

Final Inspection with the Homeowner

The supervisor reviews workmanship, verifies ventilation paths, and explains maintenance recommendations. Photographs and warranty documents become part of the homeowner’s file for future reference.

Signs Your Hixson Home Needs Roofing Done Right

Visible Damage on Shingles or Panels

Curling edges, missing granules, or exposed fiberglass mats indicate aging materials. Metal roofs showing rust or oil-canning may need corrective action.

Water Stains and Leaks Indoors

Brown ceiling spots, peeling paint, or musty odors in the attic often point to deteriorating flashing or underlayment failure.

Increasing Energy Bills

A sudden spike in cooling or heating costs can signal attic ventilation problems caused by blocked soffits or insufficient exhaust vents.

Aging Roof Indicators

If the roof is approaching two decades old, proactive replacement avoids emergency failures during peak storm seasons.

How HEP Enhances Sustainability in Every Roof Project

Recyclable Materials and Waste Reduction

HEP separates asphalt shingles for recycling into roadbed aggregate whenever possible. Metal scraps return to local foundries, minimizing landfill impact.

Reflective Surfaces for Lower Heat Gain

Energy-Star-rated colors and cool roofing pigments reduce solar absorption, lowering indoor temperatures and decreasing reliance on air conditioning.

Ventilation Strategies that Extend Roof Life

Balanced ridge-to-soffit airflow expels hot, moist air, preventing premature shingle deterioration and lowering humidity that fosters mold growth.

Safety Protocols Observed by HEP Roofers

OSHA-Compliant Work Habits

Crews use fall-arrest systems, harnesses, and anchor points on every steep-slope project, reflecting a zero-tolerance approach to workplace accidents.

Protective Equipment and On-Site Monitoring

Hard hats, eye protection, and slip-resistant footwear are mandatory. A designated safety officer inspects setups daily.

Safe Disposal of Old Roofing Materials

Dumpsters are covered during transport to prevent debris scatter on Hixson’s roads. Hazardous items such as lead flashings are handled according to EPA guidelines.

Common Architectural Styles in Hixson and Suitable Roof Designs

Ranch and Split-Level Homes

Low-profile roofs benefit from architectural shingles or standing-seam metal, which provide clean lines aligned with the elongated façade.

Craftsman Cottages

Thick-butt asphalt or designer composite shakes accentuate overhanging eaves and decorative brackets typical of Craftsman architecture.

Contemporary Builds

Flat or low-slope membranes complement minimalist designs. Hidden fastener metal panels create sleek planes that pair well with modern siding materials.

Historic Structures

Synthetic slate or cedar-look shingles replicate vintage charm without the maintenance demands of natural products, preserving the area’s heritage aesthetics.

Storm Damage Restoration in Hixson

Emergency Tarping and Temporary Repairs

After severe weather, HEP’s crews stabilize roof systems with tarps and quick-set sealants to prevent further water intrusion until permanent repairs begin.

Detailed Documentation for Insurance Claims

Technicians capture images, moisture readings, and material samples when necessary, supplying homeowners with the evidence needed for insurance adjusters.

Full Restoration with Roofing Done Right Principles

Replacement materials match existing styles wherever feasible, and upgraded underlayments fortify the roof against future storms.

Enhancing Attic Ventilation and Insulation Alongside Roofing Projects

Ridge Vents and Soffit Vents

Continuous ridge systems work with unobstructed soffits to create a natural draft, moving hot air out and fresh air in around the clock.

Blown-In Insulation Options

Cellulose or fiberglass insulation brought to recommended R-values improves thermal performance, complementing new roofing by reducing attic temperature swings.

Moisture Control and Indoor Air Quality

Proper air exchange curbs condensation, mitigating mold growth and preserving indoor air health for occupants.

Gutter, Flashing, and Skylight Integration

Seamless Gutters for Optimal Water Management

HEP fabricates custom-length aluminum gutters on-site, eliminating joints that can leak and directing runoff safely away from foundations.

Precision Flashing Around Penetrations

Chimneys, plumbing vents, and step flashing at wall intersections receive durable metal flashing sealed with high-temp polymer adhesives for a watertight envelope.

Skylight Installation and Leak Prevention

New or replacement skylights are set on self-flashing frames with insulated glass, and ice & water shield extends a full foot beyond each side for added protection.

HEP’s Commitment to Local Community and Craftsmanship

Employing Local Skilled Labor

Project managers, crews, and support staff live in or near Hixson, fostering accountability and community pride in every roof completed.

Supporting Hixson Neighborhood Aesthetics

Material palettes reflect regional color schemes, ensuring new roofs blend seamlessly into established streetscapes rather than standing out awkwardly.

Continuous Training and Certification

Technicians attend manufacturer workshops and safety seminars, staying current on installation best practices and emerging roofing technologies.

Maintenance Tips Homeowners Can Follow After a HEP Roof Installation

  • Perform binocular inspections from the ground each spring and autumn
  • Clear leaves and branches from gutters to maintain unobstructed water flow
  • Trim overhanging limbs that can scratch shingles or drop debris
  • Remove moss with specialized cleaners rather than pressure washing
  • Check attic intake and exhaust vents for blockages such as insulation or nesting materials
  • Document any changes in shingle appearance and report them early to prevent widespread damage

Areas We Serve

HEP Roofing
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(423) 228-7848