Roofing Done Right

HEP RoofingRoofing Done Right

Roofing Done Right | Roofing | Harrogate

Need a roof that stands up to Harrogate’s winds, rain and time itself? HEP’s Roofing brings three decades of craftsmanship to every slate, tile and membrane we fit. Our local team blends time-tested techniques with modern materials, so whether we’re rescuing a Victorian terrace or topping off a new-build extension, the result is the same: a watertight, beautifully finished roof that adds value and peace of mind. From the first friendly survey to the last swept-up nail, we treat your property like our own and keep you in the loop at every stage.

Choose from rapid leak repairs, full re-roofs, flat-roof solutions, leadwork, chimneys, Velux window installation and more—each backed by transparent pricing, tidy workmanship and solid guarantees. If you believe roofing done right should be stress-free, reliable and built to last, HEP’s Roofing is ready to climb up and prove it.

What our customers say

Ernest came out and did a plumbing inspection. Did a great job and provided information and pictures needed.
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Cindy S.
Craig and Jeremiah are the BEST VERY PROFESSIONAL COURTEUS AND FRIENDLY IF I COULD GIVE THEM 20 STARS I WOULD I WOULD HIGHLY RECOMMEND THEM DONNA NOEL I ALSO WANTED TO GIVE A REVIEW ON WILL PACK HE CHECKED OUR ROOF. WILL IS ALSO COURTEUS FRIENDLY AND PROFESSIONAL. ALL THE CREW ARE EXCEPTIONAL. AMANDA ALSO.
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Donna N.
HEP came to my house in Lenoir City to repair (put back in place) some vinyl soffit pieces on the roof over hang. I had several of these around the house and most were high off the ground. Stephen Lemoine was EXCELLENT. Stephen was knowledgeable, courteous, completed the repair in less time than I expected, and gave me additional needed information without trying to over sell. The pricing was fair. I would recommend HEP and Stephen in particular. By the way, it was maybe the hottest day of the year but Stephen didn't let that hinder the work.🙂
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JE R.
The service was very fast. We had a technician out to check our furnace and he kindly informed us they no longer make the parts that we would need, which is understandable as the unit was manufactured in 1997. They were able to get a team out the very next day to install a new HVAC unit and furnace, these gentlemen worked extremely hard from daylight to dark finally finishing up around 9 PM. They had everything up and running and we’re so quiet and thorough. I barely knew they were there! We did have an issue with the unit cooling after start up. I called the following morning and had a technician out within a few hours that fixed the issue. Overall, the entire process was extremely easy, fast, and thorough. We have a roofing project to begin next week with this company as well and only expect great things going forward!
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Brandie E.
Christian Jordan came out and looked at my roof. Provided great customer service. We definitely recommend him and his company
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Brett G.
Spoke with Jason and was very happy. This was an estimate for roofing repairs, Jason was very polite and professional. He took the time to point out any issues he found and had a valid explanation for each concern. Jason answered all my questions and I feel he was honest and didn't sugar coat or inflate any concern. We have used Hep in the past for plumbing and was happy with that too. We have another estimate to get but its going to be hard to be the confidence I feel in Jason after our talk. We had some interior ceiling repair also by Tom and Jimmy, excellent job. Impressed with the texture matching.
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Thomas B.
Christian Jordan with the roofing department had great customer service
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James S.
José is the man of the month. Kind friendly thorough. We were on the struggle bus to get repairs done properly by other companies before calling Hep. José was here next day & had all 3 major issues repaired in hours . Mind you it is mid july & miserable out . He had the best attitude. We will be requesting him again for our next property restoration project! Thank you! HEP has earned our future business as well.
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Darrell J.
I needed my roof replaced and they worked with me and did an amazing work. Excellent and Professional individuals.
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Steven H.
Michael was great! Came out same day to quote my roof replacement. 10/10
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Tuffyybtw

Expert Roofing in Harrogate: HEP’s Commitment to “Roofing Done Right”

The roof is the largest protective system on any property, and in Harrogate’s varied climate it faces continual stress from wind, rain, frost, and summer heat. When faults develop, they invite damp, heat loss, structural deterioration, and escalating energy costs. Local homeowners and commercial property managers therefore demand a partner that delivers roofing done right the first time, every time. HEP answers that call with a comprehensive, meticulously managed service model that places quality, longevity, and safety at the centre of every project.

HEP’s “roofing done right” ethos is more than a catchy phrase; it is a repeatable methodology designed to secure watertight performance and aesthetic harmony with Harrogate’s architectural heritage. Whether the job involves heritage slate on a Victorian terrace, modern GRP on a contemporary extension, or crisp new tiles atop a suburban family home, HEP applies the same rigorous standards. The result is a roof that blends form and function while standing up to North Yorkshire’s shifting weather patterns year after year.

Understanding Harrogate’s Unique Roofing Challenges

Climate Factors Affecting Roof Performance

Harrogate experiences an Atlantic-influenced climate that brings:

  • Frequent rainfall throughout the year
  • Periodic high winds funnelling down from the Pennines
  • Frosty nights in winter, followed by freeze-thaw cycles
  • Elevated UV exposure during surprisingly warm summer spells

These variables accelerate wear on membranes, tiles, mortar joints, and metal flashings. Effective roofing in Harrogate therefore requires materials chosen for resilience, along with installation techniques that prevent capillary action, wind uplift, and thermal movement damage.

Architectural Diversity

From Georgian townhouses and Victorian villas to post-war semis and ultra-modern infill developments, Harrogate’s skyline is a mosaic of building styles. Each era carries its own roof pitch, load calculations, and drainage geometry. HEP’s team is trained to respect listed-building constraints, preserve original detailing where required, and propose discreet advantages such as breathable underlays or hidden ventilation pathways to future-proof traditional envelopes.

The HEP “Roofing Done Right” Process

Initial Assessment and Consultation

Every assignment begins with a detailed site visit scheduled at the client’s convenience. HEP’s surveyors climb into loft spaces, inspect external elevations from ground level, and—where safe access permits—walk roof surfaces to gauge condition. They note:

  • Existing material types and overall age
  • Signs of water ingress, rot, or insect activity
  • Structural deflection in rafters or deck boards
  • Ventilation adequacy and insulation coverage
    The resulting photographic report forms the backbone of the job specification, ensuring clarity for both installer and client.

Detailed Roofing Survey

When complexities such as hidden valley gutters or intricate lead box gutters are suspected, HEP deploys drone imaging, borescope cameras, or scaffold access for deeper analysis. Measurements are captured digitally, allowing precise material ordering and minimal waste.

Material Selection and Procurement

HEP works with UK-made slates and tiles where possible to reduce transport emissions. Clients are offered samples for tactile comparison, and colour blends are tested in situ to respect neighbouring roofscapes. All membranes, battens, and fasteners are sourced to meet or surpass British Standards BS 5534 and BS 5250.

Installation Phase

Certified roofers erect edge protection and adhere to a strict “clean as you go” housekeeping policy. Key steps include:

  • Stripping existing coverings with care to salvage reusable heritage slates
  • Re-bedding or replacing ridge timbers
  • Installing breathable underlay with counter-battens for controlled ventilation
  • Fixing tiles or slates using appropriate clips or copper nails to resist wind uplift
  • Precision-cutting lead flashings and dressing them to masonry for watertight perimeters
  • Forming valleys with GRP or lead linings, ensuring uninterrupted flow to gutters

Post-Installation Checks

Before demobilisation, senior supervisors perform a snagging inspection that covers:

  • Evenness of courses and ridge alignment
  • Integrity of penetrations around roof windows, flues, or solar mounts
  • Debris removal from gutters and downpipes
  • Loft humidity readings to confirm balanced airflow
    Completion certificates and photographic evidence are archived for warranty traceability.

Range of Roofing Services by HEP

Roof Repair

Isolated leaks, slipped slates, or punctured flat roofs can spiral into costly repairs if overlooked. HEP’s repair squads carry a stocked van with slate hooks, tiles, torches, and patch membranes to halt water ingress quickly. Matching aged materials is prioritised to retain kerb appeal.

Roof Replacement

When a roof has reached the end of its service life—often indicated by widespread nail fatigue, soft battens, and brittle underlay—HEP offers full strip-and-re-cover solutions. Structural upgrades, insulation top-ups, and modern ventilation layers are integrated during the same programme, maximising value.

Flat Roofing Systems

For extensions, dormers, and commercial units, HEP installs:

  • EPDM rubber membranes for up to 50-year life expectancy
  • GRP fibreglass that forms a single, seamless shell resistant to standing water
  • Torch-on bitumen with dual-layer reinforcements for cost-effective durability

Pitched Roof Solutions

Traditional pitched roofs benefit from concrete tiles, clay pantiles, or natural Welsh slate. HEP calculates rafter spans and loading to ensure compliance with current building regulations, even on period properties.

Leadwork and Flashing

Lead remains unmatched for malleability and lifespan. HEP crafts custom:

  • Step flashings for abutments
  • Lead aprons for chimney stacks
  • Complete lead bays for flat roof sections requiring heritage accuracy

Chimney Repointing and Repairs

Chimney stacks are common leak points in Harrogate’s older homes. HEP repoints eroded mortar, installs lead trays, and replaces spalled bricks to stabilise the stack before moisture penetrates roof voids.

Guttering, Fascias, and Soffits

A new roof functions best when rainwater is channelled away efficiently. HEP upgrades uPVC or cast-iron guttering, repairs fascia rot, and installs vented soffits to maintain sub-roof airflow.

Materials Used in HEP Projects

Slate

Natural slate delivers unrivalled longevity—often exceeding 100 years—and elegant thin profiles. HEP sources slate with a low water absorption index, preventing frost-induced delamination common in Yorkshire winters.

Tile

Concrete and clay tiles offer wide colour ranges suitable for estate developments or conservation areas. Interlocking designs provide improved wind resistance, vital for exposed plots on Harrogate’s outskirts.

EPDM Rubber

Ethylene Propylene Diene Monomer offers single-piece membranes up to 15 m x 30 m, eliminating seams. At only 1.2 mm thickness, EPDM remains flexible down to ‑45 °C, ensuring crack-free service through harsh cold snaps.

GRP Fibreglass

GRP is applied as liquid resin reinforced with glass matting, then finished with UV-stable topcoat. Its joint-free nature resists the ponding water commonly seen on dormer cheeks and verandas.

Green Roof Components

Where eco-enhancement is desired, HEP installs sedum blankets atop root barriers and drainage layers. Green roofs moderate indoor temperatures, promote biodiversity, and extend membrane life by shielding it from solar radiation.

Sustainability Practices

HEP recognises that roofing done right extends to environmental stewardship. Initiatives include:

  • Recycling reclaimed tiles and slates through specialist yards
  • Segregating metal offcuts for re-smelting
  • Opting for FSC-certified timber battens
  • Coordinating deliveries to minimise vehicle movements and emissions
  • Advising clients on integrated solar PV or solar thermal compatibility during roof replacement

Health and Safety

Every HEP project begins with a site-specific risk assessment and method statement (RAMS). Mandatory protocols cover:

  • Edge protection via scaffolding with toe-boards and brick guards
  • Harness points when working on steep pitches or fragile coverings
  • Manual handling strategies to prevent sprains from heavy slate stacks
  • Dust control when grinding chase lines for flashings
    All operatives hold CSCS cards, and supervisors possess SSSTS or SMSTS accreditation, ensuring compliance with the Construction (Design and Management) Regulations 2015.

Compliance and Accreditation

HEP demonstrates accountability through membership and certification with relevant bodies, including:

  • CompetentRoofer self-certification scheme for Building Regulations Part L compliance
  • TrustMark endorsement that verifies trading history, insurance, and workmanship standards
  • Manufacturer-approved installer status for leading membrane and tile brands, unlocking extended warranties

Long-Term Roof Care and Maintenance

Scheduled Maintenance Plans

Regular inspections—bi-annually or annually—identify emerging faults before they disrupt daily life. HEP’s plans encompass:

  • Clearing moss and bio-growth that hinder rainwater run-off
  • Checking fixings and clips after storms
  • Resealing abutments and service penetrations
  • Recording moisture readings in loft spaces

Emergency Rapid Response

Sudden storm damage demands swift attention. With strategically located depot stores and rapid-deployment teams, HEP can secure blown-off coverings, erect temporary tarpaulins, and organise fast-track remedial work.

Helpful Tips for Homeowners

  • Trim overhanging branches to reduce leaf build-up in gutters
  • Visually inspect loft after heavy rain for dark patches or drips
  • Ensure loft insulation does not block eaves vents, maintaining airflow
  • Photograph the roof yearly; subtle changes often reveal developing issues

Benefits of Choosing HEP for Roofing in Harrogate

Craftsmanship

Skilled artisanship underpins every install, employing traditional techniques like wet-fix ridge bedding where specified by conservation officers, alongside modern dry-ridge systems on newer builds.

Local Knowledge

HEP understands Harrogate’s planning frameworks, conservation area stipulations, and the microclimate patterns affecting districts such as Bilton, Harlow Hill, and Pannal, enabling tailored solutions.

Warranty Coverage

Comprehensive workmanship warranties are issued on completion, and manufacturer product guarantees are registered directly with suppliers for added peace of mind.

Transparent Communication

Clients receive progress updates, schedule milestones, and photographic evidence via a secure online portal, removing ambiguity and fostering trust.

Project Management

Dedicated project managers coordinate scaffolders, waste carriers, and material deliveries, preventing costly downtime and ensuring that roofing done right is also roofing done on time.

Common Roofing Problems Addressed by HEP

Persistent Leaks

Often stemming from failed flashings or degraded underlay, leaks are traced using moisture meters and thermal cameras, then rectified with targeted repair or strategic re-roofing.

Storm Damage

High winds can lift poorly fixed tiles, while wind-driven rain finds weaknesses in mortar joints. HEP’s enhanced fixing methods, including clip and nail systems, exceed standard code requirements to withstand gale conditions.

Condensation

Inadequate attic ventilation traps moist air from living spaces. HEP installs ridge vents, soffit vents, or breathable membranes to restore vapour balance without losing heat.

Thermal Inefficiency

Old roofs lacking insulation contribute heavily to energy loss. During re-roofing, HEP integrates rigid PIR boards or multi-foil layers above rafters, lifting thermal performance to modern standards while preventing cold bridging.

Steps Homeowners Can Take Before a Roofing Project to Ensure Smooth Experience

  • Clear driveway space for skips and material pallets
  • Inform neighbours of scaffold erection dates to maintain good relations
  • Remove fragile items from loft areas to avoid dust contamination
  • Label electric cables or alarm wires running through rafters for protection
  • Discuss preferred access times and noise sensitivities with the project manager

Glossary of Roofing Terms Used in Harrogate Projects

Batten

Horizontal timber strip fixed to rafters, supporting slate or tile courses at regulated gauges.

Flashing

Weatherproof material—usually lead or aluminium—used to seal junctions where roofs meet walls, chimneys, or roof windows.

Ridge

The apex line where two roof slopes meet; may be finished with ridge tiles set in mortar or secured by dry-ridge systems.

Valley

Internal angle formed by intersecting roof slopes, channeling rainwater into the drainage system.

Soffit

Underside of the roof overhang, often ventilated to promote airflow into the attic.

Counter-Batten

Vertical batten installed over underlay before horizontal battens, creating a ventilation void on warm roofs.

Membrane

Flexible sheet—breathable or non-breathable—laid under roof coverings to prevent water ingress while allowing vapour escape.

Verge

The edge of a pitched roof that projects over a gable wall, finished with mortar or dry-verge caps.

By integrating time-tested craftsmanship, modern science, and deep local insight, HEP ensures that roofing done right in Harrogate means protection, performance, and peace of mind for decades to come.

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