Roofing Done Right

HEP RoofingRoofing Done Right

Roofing Done Right | Roofing | Kingston

Kingston’s winds off Lake Ontario, the freeze-thaw cycles, and the summer heat all conspire to test a roof’s limits—so HEP’s Roofing approaches every shingle, seam, and flashing as if the home were our own. For more than 30 years, our certified crews have protected the Limestone City with workmanship that blends old-school craftsmanship and modern materials: impact-rated shingles, high-performance underlayments, and ventilation systems tuned to Kingston’s unique climate. We arrive when we say we will, keep the site spotless, and back each install with industry-leading warranties, because “Roofing Done Right” is more than a slogan; it’s a promise carved into every nail we drive.

Whether you need a full tear-off, an emergency repair after a storm, or a stylish metal upgrade that boosts curb appeal, HEP’s makes the process simple. Transparent quotes, drone-assisted inspections, and financing options ensure you get the roof you need without surprises. Ready to feel confident every time the rain starts to fall? Give us a call, and discover why your Kingston neighbours keep recommending HEP’s Roofing—where quality rises above.

What our customers say

Ernest came out and did a plumbing inspection. Did a great job and provided information and pictures needed.
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Cindy S.
Will came out same day for a roof inspection very professional and very helpful!
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Jessica B.
The service was very fast. We had a technician out to check our furnace and he kindly informed us they no longer make the parts that we would need, which is understandable as the unit was manufactured in 1997. They were able to get a team out the very next day to install a new HVAC unit and furnace, these gentlemen worked extremely hard from daylight to dark finally finishing up around 9 PM. They had everything up and running and we’re so quiet and thorough. I barely knew they were there! We did have an issue with the unit cooling after start up. I called the following morning and had a technician out within a few hours that fixed the issue. Overall, the entire process was extremely easy, fast, and thorough. We have a roofing project to begin next week with this company as well and only expect great things going forward!
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Brandie E.
Christian Jordan came out and looked at my roof. Provided great customer service. We definitely recommend him and his company
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Brett G.
Spoke with Jason and was very happy. This was an estimate for roofing repairs, Jason was very polite and professional. He took the time to point out any issues he found and had a valid explanation for each concern. Jason answered all my questions and I feel he was honest and didn't sugar coat or inflate any concern. We have used Hep in the past for plumbing and was happy with that too. We have another estimate to get but its going to be hard to be the confidence I feel in Jason after our talk. We had some interior ceiling repair also by Tom and Jimmy, excellent job. Impressed with the texture matching.
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Thomas B.
Christian Jordan with the roofing department had great customer service
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James S.
José is the man of the month. Kind friendly thorough. We were on the struggle bus to get repairs done properly by other companies before calling Hep. José was here next day & had all 3 major issues repaired in hours . Mind you it is mid july & miserable out . He had the best attitude. We will be requesting him again for our next property restoration project! Thank you! HEP has earned our future business as well.
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Darrell J.
I needed my roof replaced and they worked with me and did an amazing work. Excellent and Professional individuals.
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Steven H.
Michael was great! Came out same day to quote my roof replacement. 10/10
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Tuffyybtw
The contractor was very nice and patient, he went above and beyond to to a fantastic job on my roof, getting it perfect thank you you deserve 5 stars
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Lisa A.

Professional Roofing Kingston Homeowners Rely On

A roof does far more than complete the silhouette of a house—it forms the primary barrier between living space and the challenging Ontario climate. Kingston residents experience frigid winters, wet springs, hot summers, and wind-whipped autumns that can stress every component of a roofing system. HEP’s Roofing Done Right service is engineered to answer this challenge with precision workmanship, premium materials, and a process refined specifically for the limestone city and its surrounding suburbs. Whether the task involves installing a brand-new system on a custom build or reviving a century-old roof in Sydenham Ward, HEP delivers solutions that outperform ordinary roofing practices.

Understanding Roofing Done Right by HEP

Roofing Done Right is not a slogan; it is a framework that informs every stage of the project lifecycle, from preliminary inspection to final quality check. At its core, the framework aligns structural requirements, aesthetic objectives, and environmental considerations so that every roof produced under the program delivers longevity, efficiency, and beauty in equal measure.

Core Principles of Our Roofing Methodology

  • Precision assessment of existing conditions before any recommendation
  • System-based approach that treats shingles, underlayment, flashing, ventilation, and insulation as interconnected components
  • Installation protocols that meet or exceed Ontario Building Code and manufacturer specifications
  • Continuous quality checks at predefined milestones to catch issues long before they can affect performance
  • Documentation of every step, including photographs and written reports, ensuring full transparency for property owners

Materials Selected for Kingston Climate

The Kingston area offers a unique blend of weather challenges: lake-effect snow, high winds along the St. Lawrence River, and aggressive UV exposure during summer. HEP therefore curates material lines that deliver specific advantages:

  • Ice-resistant underlayments featuring polymer modification for superior flexibility when temperatures plummet
  • Architectural asphalt shingles with Class 4 impact ratings to resist hail and wind-borne debris
  • Standing-seam metal panels fabricated from 24-gauge steel coated with advanced Kynar finishes for colour stability
  • High-performance synthetic membranes on low-slope sections, providing seamless waterproof coverage
  • Ridge and eave ventilation products engineered to balance airflow even when snow covers roof edges

Signs Your Kingston Property Needs Roofing Done Right

Waiting until water stains spread across the ceiling almost always results in costlier repair scenarios. Recognizing early indicators ensures timely intervention and extends the life of your roofing system.

Visual Indicators

  • Curling or clawing shingles visible from ground level
  • Granule accumulation in downspout outlets or on patio surfaces
  • Blistering paint at eaves or fascia boards
  • Metal flashings that appear lifted, rusted, or dislodged
  • Moss streaks or lichen colonies indicating persistent moisture retention

Performance Red Flags

  • Interior temperature fluctuations despite adequate HVAC operation
  • Musty odours in attic spaces, often linked to inadequate ventilation
  • Ice dams forming along gutters even after minor snowfalls
  • Increased energy bills pointing to compromised insulation performance
  • Dripping noises inside walls during wind-driven rain events

HEP Roofing Services Catalogue

HEP provides a comprehensive suite of services to meet residential, commercial, and multi-family property requirements within Kingston.

  • Roof installation on new construction projects
  • Roof repair for localized damage such as storm impact or flashing failure
  • Complete roof replacement including decking restoration
  • Emergency roof stabilization available year-round
  • Attic insulation upgrades to complement new roofing systems
  • Ventilation optimization, ensuring balanced intake and exhaust airflow
  • Skylight and sun tunnel integration for natural lighting
  • Gutter system installation and downspout realignment

Roof Installation

When erecting a new structure, coordination between trades is critical. HEP’s Roofing Done Right team works directly with general contractors, framers, and building inspectors to schedule installations during optimal weather windows. Material deliveries are timed to reduce on-site clutter, and every fastener pattern follows manufacturer directives, guaranteeing full warranty coverage from day one.

Roof Repair

From a single compromised shingle to torn flashing around a chimney, HEP targets the exact failure point, preventing unnecessary system disturbance. Repairs incorporate colour-matched components and high-grade sealants rated for sub-zero flexibility, blending seamlessly with surrounding surfaces.

Roof Replacement

Aging roofs in historic Kingston neighbourhoods often require a delicate balance between preservation and modernization. HEP removes existing layers down to bare sheathing, evaluating every board for integrity. If rot or insect damage exists, replacement is completed using kiln-dried lumber to minimize future warping. The new assembly then follows updated code requirements, integrating resilient underlayments, drip edges, and high-definition shingle or metal profiles.

Emergency Roofing

Storm events can strip shingles, topple trees, and leave properties exposed. HEP’s emergency crews deploy temporary tarping, structural shoring, and weatherproof membranes to halt water infiltration until full repairs are scheduled. All materials used in stabilization are compatible with permanent replacements, eliminating waste.

The HEP Process from Inspection to Final Walk-Through

Initial Consultation and Roof Inspection

A certified roofing specialist arrives on site equipped with moisture meters, infrared cameras, and drone imaging technology. The exterior examination catalogues shingle condition, flashing integrity, ventilation pathways, and gutter alignment. Interior attic spaces are checked for condensation stains, insulation depth, and structural defects. Findings are documented in a report containing photographic evidence and prioritized recommendations.

Detailed Project Planning

HEP leverages industry-leading estimation software to generate precise material takeoffs, reducing surplus and environmental footprint. Clients receive a project timeline outlining staging, tear-off, installation, and cleanup milestones. Potential contingencies—such as deck replacement allowances—are identified upfront, so there are no surprises mid-project.

Safe and Efficient Execution

  • CSA-certified fall arrest systems deployed before workers set foot on the deck
  • Colored tarps protect landscaping, siding, and windows from debris
  • Magnetic sweep performed daily to capture stray fasteners
  • On-site supervisor maintains a logbook of progress, weather conditions, and material usage

Post-Project Documentation

Upon completion, the property owner accompanies the project lead on a comprehensive walk-through. A final inspection checklist verifies flashings, penetrations, ridge caps, and attic ventilation. Roof images captured by drone are included in the closing package, along with warranty registrations and maintenance guidance.

Why Kingston’s Weather Demands Specialized Roofing

Freeze-Thaw Cycles

Kingston’s winter temperatures frequently dance around the freezing mark. Melting snow can infiltrate micro-fissures in roofing materials, only to expand upon refreezing and exacerbate gaps. HEP combats this with self-sealing underlayments and flexible adhesives that maintain elasticity down to –40 °C.

Lake-Effect Snow Loads

Snow squalls off Lake Ontario can deliver localized accumulations far above regional averages. HEP engineers roof assemblies to exceed minimum snow-load requirements, incorporating reinforced truss connections and higher-strength decking where necessary.

Summer UV Exposure

Prolonged daylight hours and reflective glare from water surfaces intensify ultraviolet radiation. HEP selects shingles infused with ceramic granules coated in UV inhibitors, while metal systems receive PVDF coatings that resist chalking and fading for decades.

Sustainable Roofing Solutions of HEP

Energy-Efficient Roofing Systems

  • Cool-roof rated asphalt shingles reflecting a greater percentage of solar heat
  • Metal roofing with integrated thermal breaks reducing conductive heat gain
  • Radiant barriers installed beneath decking for additional insulation performance
  • Continuous ridge vents allowing hot attic air to escape naturally

Recyclable and Low-VOC Material Choices

HEP sources shingles manufactured with post-industrial recycled content and adheres to recycling programs that divert tear-off materials from landfills. Sealants and coatings are selected for low volatile organic compound (VOC) emissions, safeguarding indoor air quality.

Enhancing Curb Appeal with Roofing Done Right

Architectural Shingle Options

Modern architectural shingles mimic high-end slate or cedar shakes without the maintenance burden. HEP offers profiles featuring multi-layer laminations that cast deep shadow lines, elevating a property’s visual impact.

Metal Roofing Aesthetics

Beyond traditional standing-seam panels, metal roofing now includes stamped profiles replicating Mediterranean tile, barn-board shakes, and contemporary flat seams. Colour palettes range from rustic earth tones to bold matte blacks, enabling Kingston homeowners to align roof selection with architectural style.

  • Textured finishes that diffuse light for a softer appearance
  • Reflective surfaces enhancing energy efficiency
  • Hidden fastener systems maintaining clean lines

Preventative Maintenance Programs

Seasonal Roof Check-Ups

Spring and autumn inspections are scheduled to coincide with seasonal transitions. Trained technicians clear minor debris, verify sealant integrity at penetrations, and document any evolving concerns.

Gutter and Ventilation Care

  • Hand removal of leaves and twigs blocking water flow
  • Flushing downspouts to ensure unobstructed drainage
  • Testing attic fans and verifying soffit vent screens are clear of insulation or pests
  • Inspection of intake vents to confirm moisture can escape, reducing condensation risk

Safety Protocols and Certifications

Jobsite Protection Measures

Roofing environments present inherent hazards, and HEP maintains an impeccable safety record through strict procedural adherence.

  • Perimeter warning lines installed on larger commercial roofs
  • Debris chutes guiding tear-off material directly into covered disposal units
  • All power tools checked daily for grounding integrity

Employee Training and Certifications

Every crew member completes Working at Heights training recognized by the Province of Ontario. Supervisors maintain up-to-date WHMIS certification, while specialized installers obtain manufacturer endorsements for the systems they handle. This layered credentialing ensures that each task on site is performed by a qualified professional.

Warranty and After-Service Support

Manufacturer Warranties

HEP’s Roofing Done Right installations qualify homeowners for extended product warranties that can span 30 years to lifetime coverage, depending on the material selected. Registration paperwork is filed immediately upon project completion to activate protection without delay.

Craftsmanship Guarantees

Beyond manufacturer coverage, HEP backs its labour with multi-year craftsmanship guarantees. Should an installation-related defect arise, repair work is performed at no cost, ensuring total peace of mind.

Common Roofing Materials Explained

Asphalt Shingles

Asphalt remains the most popular roofing material in Kingston, thanks to affordability and design versatility.

  • Pros: Wide colour range, moderate weight, straightforward installation
  • Cons: Shorter life expectancy than metal, granule loss over time

Metal Panels

Metal roofing is no longer limited to rural outbuildings; contemporary designs blend seamlessly with urban and suburban architecture.

  • Pros: Exceptional longevity, fire resistance, recyclable content
  • Cons: Higher initial investment, specialized installation skills required

Synthetic Slate

Engineered slate delivers old-world elegance without the brittle nature of quarried stone.

  • Pros: Lightweight, impact resistant, reduced structural requirements
  • Cons: Limited supplier base, specific fastener systems needed

Roofing Terminology Glossary

  • Decking: Structural substrate—typically plywood or OSB—fastened to roof trusses
  • Underlayment: Secondary water-shedding layer installed over decking
  • Flashing: Metal components directing water away from joints or penetrations
  • Ridge Vent: Ventilation device placed at roof peak allowing warm air to exit
  • Drip Edge: L-shaped metal installed along eaves to guide water into gutters
  • Ice & Water Shield: Self-adhering membrane providing extra protection at vulnerable areas
  • Valley: Internal angle formed where two roof slopes meet
  • Starter Strip: Specialized shingle row enhancing wind resistance at eaves
  • Soffit: Underside of roof overhang providing intake ventilation
  • Fascia: Vertical finishing edge connected to the ends of rafters supporting gutter systems

Areas We Serve

HEP Roofing
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(423) 228-7848