Roofing Done Right

HEP RoofingRoofing Done Right

Roofing Done Right | Roofing | Strawberry Plains

When Strawberry Plains homeowners see the bright yellow HEP trucks pull up, they know peace of mind is on the way. Our licensed roofing craftsmen arrive on time, inspect every shingle and flashing, then map out a clear plan that fits your budget and your timeline—no surprise fees, no high-pressure sales. From storm-tough asphalt shingles to sleek metal panels, we source materials engineered for East Tennessee’s punishing sun and sideways rain, and we install them with an attention to detail that’s earned us thousands of five-star reviews.

What sets us apart is the follow-through. We photograph key stages of the job, keep the site broom-clean each evening, and back every roof with industry-leading workmanship warranties. Need help with insurance paperwork? We guide you step-by-step so you’re never left guessing. With HEP’s Roofing—Roofing Done Right, you’re not just getting a new roof; you’re getting a neighbor who shows up long after the last nail is driven, ready to answer the phone, ready to make it right.

What our customers say

Christian Jordan came out and looked at my roof. Provided great customer service. We definitely recommend him and his company
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Brett G.
Spoke with Jason and was very happy. This was an estimate for roofing repairs, Jason was very polite and professional. He took the time to point out any issues he found and had a valid explanation for each concern. Jason answered all my questions and I feel he was honest and didn't sugar coat or inflate any concern. We have used Hep in the past for plumbing and was happy with that too. We have another estimate to get but its going to be hard to be the confidence I feel in Jason after our talk. We had some interior ceiling repair also by Tom and Jimmy, excellent job. Impressed with the texture matching.
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Thomas B.
I needed my roof replaced and they worked with me and did an amazing work. Excellent and Professional individuals.
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Steven H.
Michael was great! Came out same day to quote my roof replacement. 10/10
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Tuffyybtw
The contractor was very nice and patient, he went above and beyond to to a fantastic job on my roof, getting it perfect thank you you deserve 5 stars
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Lisa A.
Ernest came out and did a plumbing inspection. Did a great job and provided information and pictures needed.
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Cindy S.
Craig and Jeremiah are the BEST VERY PROFESSIONAL COURTEUS AND FRIENDLY IF I COULD GIVE THEM 20 STARS I WOULD I WOULD HIGHLY RECOMMEND THEM DONNA NOEL I ALSO WANTED TO GIVE A REVIEW ON WILL PACK HE CHECKED OUR ROOF. WILL IS ALSO COURTEUS FRIENDLY AND PROFESSIONAL. ALL THE CREW ARE EXCEPTIONAL. AMANDA ALSO.
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Donna N.
Will came out same day for a roof inspection very professional and very helpful!
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Jessica B.
HEP came to my house in Lenoir City to repair (put back in place) some vinyl soffit pieces on the roof over hang. I had several of these around the house and most were high off the ground. Stephen Lemoine was EXCELLENT. Stephen was knowledgeable, courteous, completed the repair in less time than I expected, and gave me additional needed information without trying to over sell. The pricing was fair. I would recommend HEP and Stephen in particular. By the way, it was maybe the hottest day of the year but Stephen didn't let that hinder the work.🙂
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JE R.
The service was very fast. We had a technician out to check our furnace and he kindly informed us they no longer make the parts that we would need, which is understandable as the unit was manufactured in 1997. They were able to get a team out the very next day to install a new HVAC unit and furnace, these gentlemen worked extremely hard from daylight to dark finally finishing up around 9 PM. They had everything up and running and we’re so quiet and thorough. I barely knew they were there! We did have an issue with the unit cooling after start up. I called the following morning and had a technician out within a few hours that fixed the issue. Overall, the entire process was extremely easy, fast, and thorough. We have a roofing project to begin next week with this company as well and only expect great things going forward!
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Brandie E.

Roofing Done Right in Strawberry Plains: Why Quality Matters

Strawberry Plains homeowners understand the value of a dependable roof. The rolling hills, open farmland, and proximity to the French Broad River create a scenic backdrop, yet the same environment exposes residential roofs to intense sun, sudden downpours, and seasonal wind gusts. HEP Company’s “roofing done right” philosophy was developed to counter these exact conditions. A correctly installed roofing system in Strawberry Plains delivers much more than shelter; it safeguards structural integrity, prevents costly interior damage, and enhances overall property value. Without the right techniques, even premium materials can fail prematurely. HEP brings exhaustive training, modern equipment, and local insight together so each roofing project serves as a long-term asset rather than a recurring headache.

Understanding the Strawberry Plains Climate and Its Impact on Roofing

Tennessee’s eastern corridor receives rainfall averages above the national mean, along with humidity levels that can feed mildew, moss, and algae growth on shingles. Summertime ultraviolet rays break down asphalt binders, while wintertime freezes create expansion-and-contraction cycles that loosen fasteners. HEP’s project managers study regional weather data before recommending solutions, ensuring every system counters:

  • High solar radiation during July and August
  • 50+ inches of precipitation annually
  • Periodic hail and wind events tied to frontal passages
  • Temperature swings ranging from 20°F in January to 90°F in midsummer

Roofing components are selected with these factor ranges in mind, improving performance longevity.

The HEP Roofing Done Right Process

Inspection and Assessment

Every engagement begins with a comprehensive roof inspection. Trained technicians examine:

  • Decking condition and existing underlayment moisture levels
  • Flashing integrity around chimneys, dormers, and valleys
  • Attic ventilation balance between intake and exhaust
  • Fascia alignment, soffit breathability, and gutter functionality

Digital photographs and moisture meter readings provide a data-backed baseline. Rather than delivering a generic solution, HEP’s team ties recommendations to exact findings from the assessment.

Material Selection Tailored to Strawberry Plains Homes

HEP sources materials from leading manufacturers with proven performance in humid continental climates. Homeowners receive guidance on:

  • Shingle ratings for impact resistance (Class 3 or 4)
  • Algae-resistant granule technology suitable for Eastern Tennessee moisture levels
  • Reflective pigments or cool-roof coatings that lower attic temperatures
  • Metal panel gauges matched to expected wind uplift pressures

Selection is guided by architectural style and neighborhood covenants, but performance remains the core priority.

Precision Installation Techniques

Installation crews follow strict step-by-step protocols:

  1. Existing roofing layers are removed to deck level to prevent concealed moisture.
  2. Decking is re-fastened with ring-shank nails for uplift resistance.
  3. High-temperature ice & water shield membranes protect eaves, valleys, and penetrations.
  4. Synthetic breathable underlayment spans remaining deck surfaces.
  5. Starter shingles with adhesive strips guard vulnerable roof edges.
  6. Field shingles or metal panels are installed using manufacturer-specified nail counts and staggered patterns.
  7. Ridge ventilation units and matching cap shingles complete the assembly.

Safety and Compliance

Crew members undergo OSHA training, use harness tie-offs, and maintain job-site cleanliness. All waste is contained in covered trailers to prevent debris migration into yards or streets.

Types of Roofing Systems Installed by HEP

Asphalt Shingle Roofing

Asphalt remains the most common choice for Strawberry Plains residences due to cost-effectiveness and design flexibility. HEP installs laminated architectural shingles that:

  • Offer dimensional depth mimicking cedar shakes
  • Carry limited lifetime manufacturer warranties
  • Include copper-infused granules to deter algae streaking
  • Resist winds up to 130 mph when accompanied by proper starter and cap systems

Metal Roofing Systems

Metal’s popularity has surged thanks to modern color palettes and exceptional longevity. HEP specializes in:

  • Standing seam panels with concealed fasteners
  • 29- to 24-gauge steel finished in Kynar® 500 paint for color retention
  • Galvalume® coatings that withstand humidity and salt carried inland by storm fronts
  • Precision hemming at panel edges to eliminate water wicking

Architectural Shingles and Designer Options

For homeowners seeking upscale curb appeal, designer shingles replicate slate, tile, or carved wood textures. HEP’s certifications allow it to offer enhanced warranties on these premium lines, adding transferable value to the property.

Flat and Low-Slope Solutions

Certain Strawberry Plains homes feature sunrooms, porches, or extensions with low slopes. HEP applies:

  • TPO single-ply membranes heat-welded for seamless waterproofing
  • Self-adhered modified bitumen rolls with granular top surfaces
  • Tapered insulation systems to drive water toward internal drains or scuppers

Signs Your Strawberry Plains Roof Needs Professional Attention

Age is only one indicator of roof condition. Homeowners should watch for:

  • Curling, cracked, or missing shingles after windstorms
  • Granule accumulation in gutters or downspout runoff
  • Dark streaks or moss patches expanding across north-facing slopes
  • Sagging decking lines or visible daylight in the attic
  • Rust stains or discoloration around chimney flashing

Prompt intervention prevents small issues from evolving into widespread deck rot or interior drywall damage.

Benefits of Choosing HEP’s Roofing Done Right Service

Local Expertise

HEP crews live and work in the greater Knoxville region, including Strawberry Plains. Familiarity with local building codes and microclimate quirks guides every recommendation.

Durability and Performance

Performance is verified through post-installation inspections and optional third-party wind uplift testing. Homeowners receive documentation detailing fastener patterns, underlayment types, and ventilation calculations.

Energy Efficiency

Proper attic airflow combined with reflective roofing surfaces can cut cooling loads by up to 15%. Lower attic temperatures reduce strain on HVAC systems, ultimately lowering utility bills.

Enhanced Curb Appeal

Modern shingle and metal profiles elevate architectural character. Color blends chosen by HEP consultants complement brick, stone, and siding palettes common in Strawberry Plains neighborhoods.

Maintenance Tips Recommended by HEP for Strawberry Plains Homeowners

Seasonal Visual Checks

  • Walk the perimeter and use binoculars to scan for lifted shingles after storms.
  • Inspect ridge vents and exhaust fans for blockages every spring and fall.

Gutter Care and Debris Removal

  • Keep gutter troughs free of leaves to prevent water overflow under shingle edges.
  • Verify downspout extensions discharge at least three feet from the foundation.

Ventilation and Insulation Checks

  • Maintain a balanced ratio of one square foot of ventilation for every 300 square feet of attic floor.
  • Ensure insulation does not block soffit vents, promoting consistent airflow.

Proactive Minor Repairs

  • Re-caulk flashing joints annually.
  • Replace cracked pipe boot gaskets before they allow moisture incursion.

Sustainable Roofing Practices in Strawberry Plains

HEP integrates sustainable actions such as:

  • Recycling torn-off asphalt shingles through approved facilities, keeping bulky waste out of landfills.
  • Offering cool-roof rated shingles that reflect solar heat, lowering neighborhood heat islands.
  • Encouraging metal roofing options with high recycled content and full recyclability at end of life.
  • Using low-VOC adhesives and primers on low-slope installations.

Common Roofing Challenges in Strawberry Plains

Heat and UV Exposure

Extended summer sun weakens asphalt binders. HEP mitigates degradation by specifying shingles with next-generation UV inhibitors and robust fiberglass mats.

Thunderstorms, Wind, and Hail

Gust fronts preceding thunderstorms can exceed 60 mph. Properly installed starter strips, ridge caps, and six-nail fastening patterns drastically reduce blow-off risk. Impact-rated shingles help protect against hailstone bruising.

Humidity and Biological Growth

High humidity spawns algae colonies that produce black streaks. Copper or zinc granule shingles, combined with wide ridge ventilation, interrupt growth cycles and keep roofs looking fresh longer.

The Warranty and After-Service Support Philosophy

HEP aligns manufacturer warranties with its own labor guarantee. Homeowners receive detailed copies outlining coverage terms, transferable conditions, and maintenance requirements to keep the warranty in force. Post-project, HEP schedules complimentary inspections at critical milestones, ensuring the roof performs as expected through each season.

Preparing Your Home for a Roofing Project

Clear the Perimeter

  • Move vehicles away from the driveway to provide material staging space.
  • Relocate patio furniture, grills, and potted plants beyond the fall zone.

Protect Valuables

  • Cover attic-stored items with plastic sheeting to guard against dust.
  • Remove wall hangings if hammer vibrations may cause shifts.

Communicate Special Requirements

  • Notify crews of landscape features requiring extra caution, such as delicate shrubs or garden statues.
  • Discuss pet arrangements so gates remain securely closed.

How Roofing Done Right Adds Value to Strawberry Plains Properties

Appraisers often factor roof age and condition into valuation formulas. A freshly installed, high-rated roofing system by HEP can:

  • Increase perceived property quality during real estate showings
  • Shorten listing times by assuring buyers of reduced near-term maintenance needs
  • Potentially unlock insurance premium credits based on impact-resistant shingle installation

Neighborhood aesthetic standards also rise when roofs are well maintained, reinforcing community pride.

Technical Standards and Codes Observed by HEP

Compliance with the most current International Residential Code (IRC) supplements local amendments adopted by Jefferson and Knox counties. Roofing Done Right adheres to:

  • ASTM D7158 wind resistance classifications for asphalt shingles
  • ASTM D3161 Class F nail-down testing where applicable
  • UL 2218 Impact Resistance rating for hail zones
  • International Energy Conservation Code (IECC) ventilation and insulation guidelines

Permits are pulled before work commences, and municipal inspectors sign off upon completion, ensuring regulatory alignment.

Craftsmanship Details That Set HEP Apart

Nailing Patterns and Fastener Quality

Each shingle receives six nails positioned precisely within the manufacturer’s recommended zone for maximum hold. Coil nailers are calibrated daily, and only hot-dip galvanized or stainless steel fasteners are used to combat corrosion in humid climates.

Flashing and Water Barrier Integration

Step flashing is woven into shingle courses rather than surface nailed, eliminating potential leak paths. An additional bead of high-grade roofing sealant is applied to critical transitions while maintaining the ability for metal expansion and contraction.

Ventilation Design

HEP engineers each attic ventilation system, blending ridge vents, soffit vents, and gable exhausts to create a continuous thermal gradient. Proper airflow discourages condensation that can delaminate roof decking.

Enhancing Energy Efficiency with Cool Roof Options

HEP offers shingles meeting Solar Reflectance Index (SRI) thresholds set by ENERGY STAR®. Light-colored granules with infrared-reflective pigments bounce incident solar energy back into the atmosphere. For metal roofing, high-albedo coatings achieve similar outcomes while also enhancing emissivity, allowing the roof to shed absorbed heat quickly after sunset.

Homeowners benefit through:

  • Lower attic temperatures, reducing HVAC strain
  • Decreased radiant heat transfer into living spaces
  • Potential qualification for local or utility incentives promoting energy savings

Roof Colors and Design Trends in Strawberry Plains

Design preferences have shifted from monotone blacks toward dynamic multi-blend palettes. Popular color families include:

  • Weathered wood mixes—subtle browns and grays suitable for brick façades
  • Rustic reds for farmhouse-style homes and board-and-batten exteriors
  • Charcoal algae-resistant shingles offset by bright white trim
  • Matte black standing seam metal for modern farmhouse architecture

HEP provides digital rendering tools so homeowners can visualize color combinations against their existing siding, stone, or masonry.

Longevity Through Comprehensive Craftsmanship

Roofing Done Right is more than a slogan; it is a systematic approach founded on disciplined methodology, advanced material science, and a deep commitment to Strawberry Plains homeowners. Each completed roof stands as a testament to what can happen when precision, climate knowledge, and customer-centric workmanship converge under one name: HEP Company.

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