Roofing Done Right

HEP RoofingRoofing Done Right

Roofing Done Right | Roofing | Lancing

From emergency repairs after a coastal storm to a full slate or tile replacement, HEP’s Roofing brings “Roofing Done Right” to every home and business in Lancing. Our local, highly trained team treats each roof as if it were shielding our own families—inspecting every joist, flashing every joint, and finishing with premium, weather-resistant materials built to last on the South Coast.

Customers choose us for the peace of mind that comes with transparent quotes, tidy work sites, and craftsmanship backed by long warranties. Whether you need a quick leak fix or a complete re-roof, we arrive on time, keep you informed, and leave nothing behind but a flawless, storm-ready roof and the confidence that your property is protected for years to come.

What our customers say

Will came out same day for a roof inspection very professional and very helpful!
Jessica B. profile photo
Jessica B.
HEP came to my house in Lenoir City to repair (put back in place) some vinyl soffit pieces on the roof over hang. I had several of these around the house and most were high off the ground. Stephen Lemoine was EXCELLENT. Stephen was knowledgeable, courteous, completed the repair in less time than I expected, and gave me additional needed information without trying to over sell. The pricing was fair. I would recommend HEP and Stephen in particular. By the way, it was maybe the hottest day of the year but Stephen didn't let that hinder the work.🙂
JE R. profile photo
JE R.
Spoke with Jason and was very happy. This was an estimate for roofing repairs, Jason was very polite and professional. He took the time to point out any issues he found and had a valid explanation for each concern. Jason answered all my questions and I feel he was honest and didn't sugar coat or inflate any concern. We have used Hep in the past for plumbing and was happy with that too. We have another estimate to get but its going to be hard to be the confidence I feel in Jason after our talk. We had some interior ceiling repair also by Tom and Jimmy, excellent job. Impressed with the texture matching.
Thomas B. profile photo
Thomas B.
Christian Jordan with the roofing department had great customer service
James S. profile photo
James S.
José is the man of the month. Kind friendly thorough. We were on the struggle bus to get repairs done properly by other companies before calling Hep. José was here next day & had all 3 major issues repaired in hours . Mind you it is mid july & miserable out . He had the best attitude. We will be requesting him again for our next property restoration project! Thank you! HEP has earned our future business as well.
Darrell J. profile photo
Darrell J.
I needed my roof replaced and they worked with me and did an amazing work. Excellent and Professional individuals.
Steven H. profile photo
Steven H.
Michael was great! Came out same day to quote my roof replacement. 10/10
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Tuffyybtw
The contractor was very nice and patient, he went above and beyond to to a fantastic job on my roof, getting it perfect thank you you deserve 5 stars
Lisa A. profile photo
Lisa A.
Ernest came out and did a plumbing inspection. Did a great job and provided information and pictures needed.
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Cindy S.
Craig and Jeremiah are the BEST VERY PROFESSIONAL COURTEUS AND FRIENDLY IF I COULD GIVE THEM 20 STARS I WOULD I WOULD HIGHLY RECOMMEND THEM DONNA NOEL I ALSO WANTED TO GIVE A REVIEW ON WILL PACK HE CHECKED OUR ROOF. WILL IS ALSO COURTEUS FRIENDLY AND PROFESSIONAL. ALL THE CREW ARE EXCEPTIONAL. AMANDA ALSO.
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Donna N.

Professional Roofing Done Right in Lancing

Lancing’s coastal climate, with its mix of sea air, driving rain, and occasional high winds, places unique demands on every roof in the area. HEP understands these local conditions better than anyone and provides a “roofing done right” service that safeguards homes and commercial buildings alike. By combining advanced materials, meticulous workmanship, and a deep knowledge of West Sussex building regulations, HEP ensures that every roof installed or repaired is built to last and perform reliably throughout its life cycle.

Why Roofing Done Right Matters

A roof is the first line of defense against the elements. When that barrier is compromised, the entire structure is at risk. Roofing done right:

  • Prevents moisture infiltration that leads to mould, rot, and structural decay
  • Maintains indoor comfort by keeping heat in during winter and out during summer
  • Protects electrical systems, insulation, and interior finishes from water damage
  • Enhances property value and curb appeal
  • Reduces long-term maintenance costs by eliminating recurring issues

HEP’s Commitment to Excellence

HEP operates with a clear guiding principle: every roof must provide superior protection, energy efficiency, and aesthetic value. This commitment is evident in careful material selection, transparent project management, and an insistence on exceeding industry standards in workmanship. Whether refurbishing an aging slate roof on a period cottage or installing a high-performance flat roof on a modern commercial unit, HEP applies the same rigorous attention to detail.

Comprehensive Roofing Services by HEP

HEP’s service portfolio allows property owners to address any roofing need through a single trusted provider.

Full Roof Replacement

When a roof reaches the end of its service life, a full replacement becomes the most cost-effective solution. HEP removes the existing covering, assesses the sub-structure, and installs a new roof system designed around today’s performance expectations.

Roof Repairs and Leak Resolution

Isolated damage or a sudden leak can cause immediate headaches. HEP’s repair specialists quickly identify the root cause, implement durable fixes, and blend new materials with the existing roof for a seamless finish.

Flat Roofing Systems

From single-ply membranes to built-up felt and liquid-applied coatings, HEP offers flat roofing solutions engineered for waterproofing, UV resistance, and thermal efficiency.

Pitched Roofing for Residential Properties

Traditional pitched roofs remain a hallmark of Lancing’s architectural landscape. HEP repairs and installs clay tiles, concrete tiles, natural slate, and synthetic slate, ensuring each roof complements the property’s style and local character.

Roofline and Guttering

Fascias, soffits, bargeboards, and gutters play a crucial support role in roof performance. HEP restores or replaces roofline components, using durable, low-maintenance materials that withstand the coastal environment.

Chimney and Leadwork

HEP’s leadwork specialists tackle flashing, chimney reflaunching, and complete chimney rebuilds to seal vulnerable junctions and maintain structural integrity.

Roof Inspections and Reports

For homeowners, landlords, and commercial managers alike, detailed roof inspections provide valuable insights. HEP supplies comprehensive written reports with photographic evidence and prioritized recommendations.

Materials Chosen for Durability

Not all roofing materials are equal in Lancing’s salty, wind-swept air. HEP partners with reputable manufacturers to source products that match the region’s challenges.

  • Natural slate for its longevity, fire resistance, and timeless appearance
  • Clay tiles that offer traditional aesthetics and resist salt corrosion
  • Concrete tiles known for affordability, color stability, and structural robustness
  • GRP (glass-reinforced plastic) for seamless flat roofs that repel water and UV rays
  • EPDM rubber membranes with exceptional elasticity and puncture resistance
  • High-performance breathable underlays that prevent condensation while blocking wind-driven rain
  • Stainless steel or marine-grade fixings to combat rust and ensure secure fastening

By matching material properties to environmental demands, HEP minimizes premature deterioration and extends roof lifespans.

The HEP Roofing Process Step-by-Step

Ensuring quality outcomes requires a proven process that leaves nothing to chance.

Inspection and Diagnostic Phase

A site visit launches every project. HEP surveyors examine visible signs of wear—missing tiles, blistered felt, sagging gutters—and use moisture meters and borescopes when necessary to assess hidden issues. Structural elements such as rafters, trusses, and wall plates receive close scrutiny, particularly in older buildings that may have been exposed to years of undetected leaks.

Planning and Preparation

Following inspection, the team compiles a detailed proposal outlining:

  • Recommended scope of work
  • Material specifications aligned with performance goals
  • Project timeline with key milestones
  • Safety measures, scaffold requirements, and waste management plans
  • Compliance steps for local building control

This plan acts as a roadmap, ensuring every stakeholder understands objectives and expectations before work begins.

Execution with Skilled Craftsmanship

Installation crews consist of trained professionals holding relevant accreditations. Each task—from stripping old coverings to fixing new battens—follows manufacturer guidelines and best practice standards. Attention to detail at junctions, valleys, and penetrations mitigates risk of future leaks. Throughout the project, supervisors conduct spot checks, verifying that workmanship standards remain consistent.

Post-Project Quality Assurance

Upon completion, HEP undertakes a final inspection ensuring:

  • Secure fixing of all tiles, slates, membranes, or panels
  • Effective sealing around chimneys, vents, and rooflights
  • Proper alignment and function of gutters and downpipes
  • Site cleanliness, with debris removed and recycling carried out responsibly

Clients receive a workmanship guarantee and manufacturer warranties for installed materials, providing long-term peace of mind.

Benefits of Choosing HEP for Roofing Done Right

Selecting the right contractor directly influences the longevity and efficiency of a roof. HEP delivers a suite of distinct advantages:

  • Local knowledge that informs every design and material choice
  • Transparent communication, from the first survey to final sign-off
  • Skilled teams that undergo continuous professional development
  • Rigorous health and safety practices protecting occupants and workers
  • Commitment to environmentally responsible waste disposal and recycling
  • Documented guarantees backed by dependable aftercare

Energy Efficiency and Sustainability

An optimally performing roof lowers energy consumption and contributes to a smaller carbon footprint. HEP integrates sustainability into each project phase.

Insulation Upgrades

During replacement or extensive repairs, the company improves thermal performance by:

  • Installing high-density rigid insulation boards at rafter level
  • Adding mineral wool between timbers to reduce thermal bridging
  • Utilizing reflective membranes that bounce radiant heat away in summer

Collectively, these measures stabilize indoor temperatures and reduce heating bills.

Ventilation Strategies

Without proper ventilation, moisture can accumulate in the loft space, leading to mold and timber decay. HEP remedies this by:

  • Fitting continuous eaves ventilation strips
  • Installing ridge vents that allow warm, moist air to escape
  • Incorporating breathable underlays facilitating moisture diffusion

These initiatives promote a healthy roof space and protect structural components.

Sustainable Material Choices

Whenever feasible, HEP specifies:

  • Reclaimed slate or tiles for heritage projects, conserving resources
  • Timber drawn from FSC-certified forests
  • Lead alternatives like zinc or aluminium for flashing, reducing environmental impact

Weather Challenges in Lancing and How HEP Mitigates Them

Living near the coast brings specific meteorological pressures.

  • Persistent salt spray accelerates corrosion of metal fixings
  • Driving rain exploits microscopic gaps, forcing water by capillary action
  • Sudden temperature fluctuations cause expansion and contraction, stressing materials
  • Onshore winds lift loose tiles and dislodge poorly secured ridge caps

HEP counters these threats through:

  • Stainless or galvanised fixings resistant to salt-induced rust
  • Double-lapped tile arrangements on wind-exposed slopes
  • Superior mechanical fastening systems at ridges, hips, and verges
  • Enhanced underlay overlap to block wind-driven moisture

By anticipating the worst the weather can deliver, HEP ensures roofing systems remain watertight and secure.

Regulatory Compliance and Safety Standards

Adherence to regulations is a cornerstone of roofing done right.

Building Regulations Alignment

HEP’s projects comply with:

  • Part L for energy conservation, ensuring adequate insulation values
  • Part A for structural integrity, confirming load-bearing capacities
  • Part C for resistance to moisture penetration
  • Local authority requirements for heritage or conservation areas

Compliant installations protect property owners from future liability and simplify resale processes.

Health and Safety Practices

To safeguard occupants, neighbors, and crew members, HEP implements:

  • Risk assessments identifying hazards before work starts
  • Proper scaffold erection certified by qualified professionals
  • Use of personal protective equipment, including harnesses when working at height
  • Site housekeeping protocols to prevent trip hazards and airborne dust

Maintenance and Aftercare Services

Even the best roof benefits from periodic inspections. HEP’s maintenance plans include:

  • Biannual gutter clearing to ensure correct water flow
  • Visual checks for cracked tiles, split membranes, or displaced flashings
  • Minor repairs carried out immediately to forestall major deterioration
  • Condition reports enabling owners to budget for future capital works

Proactive maintenance extends roof life and keeps warranties valid.

Common Roofing Issues in Lancing Properties

Understanding prevalent problems helps property owners recognize early warning signs.

Age-Related Wear

Roofs over 25–30 years old may display:

  • Curling or slipping tiles
  • Eroded mortar at ridge and hip lines
  • Brittle underfelt failing to stop wind uplift

HEP replaces fatigued components and considers full reroofing when structural integrity wanes.

Storm Damage

High winds and heavy rain can suddenly inflict serious harm:

  • Torn membranes on flat roofs
  • Dislodged slates resulting in exposed felt
  • Impact damage from flying debris such as loose branches

Rapid response reduces interior water damage and structural compromise.

Condensation and Ventilation Defects

Inadequate airflow allows moisture to build up within lofts, causing:

  • Dark stains on roofing timbers
  • Dripping from felt underside during cold mornings
  • Fungal growth that weakens structural elements

HEP’s ventilation improvements eliminate these issues and restore a healthy roof environment.

Failed Flashings and Sealants

Junctions around chimneys, skylights, and dormers are vulnerable. Over time, lead can fatigue or adhesives can lose flexibility, resulting in leaks. Replacing aged flashings with new lead or modern alternatives provides durable protection.

Gutter and Roofline Degradation

Blockages or sagging gutters force water back toward the roof edge, leading to fascia deterioration and damp ingress. Upgrading to uPVC or powder-coated aluminium solutions reduces ongoing maintenance.

The Role of Technology in Roofing Done Right

Innovation supports better decision-making and improved durability.

Drone Surveys

For multi-storey blocks or difficult-access pitches, HEP deploys drones equipped with high-resolution cameras, capturing images that reveal subtle defects without risking personnel safety.

Moisture Mapping Tools

Thermal imaging cameras highlight temperature differentials that signal hidden leaks or insulation voids. By identifying trouble spots early, HEP tailors repairs precisely where needed.

Modern Fixing Systems

Dry-ridge and dry-verge products replace traditional mortar, accommodating natural roof movement while preventing wind uplift and water entry.

Architectural Compatibility and Visual Appeal

Roof replacement can significantly change a building’s appearance. HEP collaborates with property owners and, where necessary, local planning authorities to ensure roofing materials respect neighbourhood character.

Matching Heritage Aesthetics

For period homes, natural slate or clay tiles maintain authenticity, and reclaimed materials keep patina consistent with existing elevations.

Modern Design Integration

Contemporary buildings may favour sleek metal standing-seam roofing or anthracite-toned concrete tiles. HEP’s design team advises on color profiles, texture options, and edge detailing to align with modern tastes.

Noise Reduction and Acoustic Performance

A roof plays a surprising role in blocking external noise. HEP enhances acoustic comfort by:

  • Specifying heavier tile options that dampen sound vibrations
  • Adding dense insulation layers during re-roofing
  • Incorporating acoustic membranes for buildings situated near traffic corridors or rail lines

Fire Resistance and Safety

Fire regulations require roofs to resist external fire spread. HEP offers solutions such as:

  • Class A fire-rated asphalt shingles for certain applications
  • Non-combustible slate and clay tiles
  • Fire-resistant barriers around chimney installations

Integration with Renewable Energy Systems

As solar photovoltaic (PV) adoption grows, roofs must accommodate panels without compromising performance.

Structural Assessment for PV Loads

HEP evaluates truss strength and load paths, reinforcing rafters when necessary to support additional weight.

Waterproof Mounting Solutions

Flashing kits and under-panel membranes prevent water ingress at fixing points, preserving the roof envelope.

Heat Management

Raised mounting frames allow airflow beneath panels, dissipating heat that could otherwise accelerate roofing material aging.

Green Roofing and Biodiversity

Where planning policy permits, HEP installs living roofs that foster local ecosystems.

  • Sedum blankets for low-maintenance greenery
  • Wildflower meadows attracting pollinators
  • Drainage layers ensuring roots remain healthy without saturating sub-structures

Green roofs also insulate buildings, manage stormwater runoff, and visually soften urban spaces.

Training and Workforce Development

Skilled labour underpins every quality roof. HEP invests heavily in:

  • Apprenticeship programs introducing new talent to the roofing trade
  • Professional seminars covering updated regulations and installation methods
  • Manufacturer-led workshops demonstrating novel product ranges

Continuous education guarantees that crews remain proficient in the latest techniques.

Waste Minimization and Recycling

Roofing projects generate substantial debris. HEP mitigates environmental impact by:

  • Segregating waste streams on-site—tiles, timber, metals, plastics
  • Recycling salvageable materials such as lead and copper
  • Partnering with local facilities to convert roofing felt into alternative fuel sources

This approach supports sustainability goals and reduces landfill burden.

The Importance of Proper Attic Insulation

Adequate insulation in the roof space complements external coverings.

  • Prevents ice dam formation in winter by keeping roof surfaces cold
  • Cuts energy bills by slowing heat loss
  • Enhances interior comfort during hot spells by blocking radiant heat

HEP evaluates existing insulation levels and recommends upgrades that align with modern thermal standards.

Roof Vent Accessories and Aesthetic Enhancements

Beyond performance, thoughtful accessories contribute to curb appeal.

  • Contoured ridge vents blending with tile profiles
  • Colour-matched dry-verge caps providing crisp lines at gable ends
  • Decorative finials reinforcing architectural character

HEP sources accessories that complement each roof’s design, ensuring functional elegance.

Project Management Transparency

Clear communication is integral to stress-free projects. Property owners receive:

  • Regular progress updates with photos
  • Notice of any weather delays and schedule adjustments
  • Documentation of installed materials for future reference

This transparency builds trust and keeps projects on track.

Collaboration with Other Trades

Roof work often intersects with ancillary disciplines. HEP coordinates with:

  • Electricians running cabling for PV installations or loft conversions
  • Plasterers repairing ceilings affected by previous leaks
  • Scaffolders erecting safe access platforms

By managing cross-trade workflow, HEP avoids conflicts and maintains efficient momentum.

Signs It’s Time to Consider Roofing Done Right

Recognizing warning signals prevents small problems from escalating.

  • Visible daylight through loft boards or rafters
  • Tiles scattered on the ground after storms
  • Sagging roof lines indicating compromised support
  • Persistent damp patches on internal walls or ceilings
  • Moss and algae proliferation undermining tile surfaces

Prompt action by HEP restores integrity before costly secondary damage occurs.

Aligning Roofing with Property Renovations

When planning extensions, loft conversions, or façade upgrades, integrating roof improvements delivers cohesive results. HEP liaises with architects and builders to balance structural loads, align finishes, and ensure waterproof continuity across old and new roof sections.

Roof Lifespan Expectations

Material type and maintenance regimen largely dictate service life.

  • Natural slate: 70–120 years
  • Clay tiles: 50–100 years
  • Concrete tiles: 40–70 years
  • Single-ply membranes: 20–40 years
  • Felt systems: 15–30 years

HEP’s “roofing done right” ethic aims to push performance toward the upper limit of each range through superior installation and proactive aftercare.

Vent Pipe and Skylight Integration

Openings in a roof present vulnerability. HEP seals penetrations with:

  • Pre-formed flashing kits matching membrane specifications
  • Flexible collars accommodating thermal movement
  • Insulated upstands beneath skylights to curb heat loss

Attention to these details prevents leaks and preserves energy efficiency.

Role of Battens and Counter-Battens

Correct batten installation is critical for tile alignment and ventilation.

  • Treated timber resists fungal decay and insect attack
  • Counter-battens create an air gap that aids moisture evaporation
  • Precise spacing according to tile manufacturer guidelines ensures uniform rows

HEP verifies batten fixing depth into rafters, preventing pull-out in high winds.

Exposing and Replacing Rotten Timbers

Water ingress can silently deteriorate structural elements. During refurbishment, HEP:

  • Removes saturated insulation to inspect rafters and joists
  • Replaces decayed timbers with graded, treated lumber
  • Reinforces bearing points to restore original load capacity

Repaired structures regain stability, supporting new roof coverings effectively.

Winter Readiness and Preventative Actions

Cold months stress roofing systems. Prior to winter, HEP offers:

  • Storm proofing checks for loose ridge tiles or flashing gaps
  • Gutter clearing to avert ice formation and overflow
  • Snow guard installations on roofs with steep pitches

Such measures stave off emergency call-outs during harsh weather.

Monitoring Roof Performance Over Time

Post-installation, continuous evaluation safeguards against emerging problems.

  • Thermal imaging scans each heating season identify insulation settlement
  • Drone surveys every three years detect mortar erosion or tile displacement
  • Moisture sensors in loft spaces provide early alerts of elevated humidity

These programs allow HEP to intervene promptly and preserve roof integrity.

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(423) 228-7848