Roofing Done Right

HEP RoofingRoofing Done Right

Roofing Done Right | Roofing | Cleveland

When Lake-Erie winds whip across Cleveland or lake-effect snow piles high, your roof is the only thing standing between cozy living and costly damage. HEP’s Roofing Done Right philosophy means we treat every shingle, flashing, and nail as if it’s protecting our own homes. From free, no-pressure inspections to meticulous tear-off cleanup, our certified crews bring decades of local experience and manufacturer-approved techniques that outlast Midwest weather moods. We partner with top brands like GAF and CertainTeed, offer extended workmanship warranties, and keep you in the loop with photo updates—so you always know exactly what’s happening overhead.

Choosing HEP isn’t just a repair or replacement; it’s a stress-free upgrade to peace of mind. Expect transparent, upfront pricing, flexible financing, and a dedicated project manager who picks up the phone after the job is done. Home, commercial, steep-pitch or flat—if it’s in the 216, 440, or 330, we’ve got you covered. Let us show you why Cleveland neighbors keep saying, “That’s roofing done right.”

What our customers say

Ernest came out and did a plumbing inspection. Did a great job and provided information and pictures needed.
Cindy S. profile photo
Cindy S.
Craig and Jeremiah are the BEST VERY PROFESSIONAL COURTEUS AND FRIENDLY IF I COULD GIVE THEM 20 STARS I WOULD I WOULD HIGHLY RECOMMEND THEM DONNA NOEL I ALSO WANTED TO GIVE A REVIEW ON WILL PACK HE CHECKED OUR ROOF. WILL IS ALSO COURTEUS FRIENDLY AND PROFESSIONAL. ALL THE CREW ARE EXCEPTIONAL. AMANDA ALSO.
Donna N. profile photo
Donna N.
HEP came to my house in Lenoir City to repair (put back in place) some vinyl soffit pieces on the roof over hang. I had several of these around the house and most were high off the ground. Stephen Lemoine was EXCELLENT. Stephen was knowledgeable, courteous, completed the repair in less time than I expected, and gave me additional needed information without trying to over sell. The pricing was fair. I would recommend HEP and Stephen in particular. By the way, it was maybe the hottest day of the year but Stephen didn't let that hinder the work.🙂
JE R. profile photo
JE R.
The service was very fast. We had a technician out to check our furnace and he kindly informed us they no longer make the parts that we would need, which is understandable as the unit was manufactured in 1997. They were able to get a team out the very next day to install a new HVAC unit and furnace, these gentlemen worked extremely hard from daylight to dark finally finishing up around 9 PM. They had everything up and running and we’re so quiet and thorough. I barely knew they were there! We did have an issue with the unit cooling after start up. I called the following morning and had a technician out within a few hours that fixed the issue. Overall, the entire process was extremely easy, fast, and thorough. We have a roofing project to begin next week with this company as well and only expect great things going forward!
Brandie E. profile photo
Brandie E.
Christian Jordan came out and looked at my roof. Provided great customer service. We definitely recommend him and his company
Brett G. profile photo
Brett G.
Spoke with Jason and was very happy. This was an estimate for roofing repairs, Jason was very polite and professional. He took the time to point out any issues he found and had a valid explanation for each concern. Jason answered all my questions and I feel he was honest and didn't sugar coat or inflate any concern. We have used Hep in the past for plumbing and was happy with that too. We have another estimate to get but its going to be hard to be the confidence I feel in Jason after our talk. We had some interior ceiling repair also by Tom and Jimmy, excellent job. Impressed with the texture matching.
Thomas B. profile photo
Thomas B.
Christian Jordan with the roofing department had great customer service
James S. profile photo
James S.
José is the man of the month. Kind friendly thorough. We were on the struggle bus to get repairs done properly by other companies before calling Hep. José was here next day & had all 3 major issues repaired in hours . Mind you it is mid july & miserable out . He had the best attitude. We will be requesting him again for our next property restoration project! Thank you! HEP has earned our future business as well.
Darrell J. profile photo
Darrell J.
I needed my roof replaced and they worked with me and did an amazing work. Excellent and Professional individuals.
Steven H. profile photo
Steven H.
Michael was great! Came out same day to quote my roof replacement. 10/10
Tuffyybtw profile photo
Tuffyybtw

Roofing Done Right in Cleveland: How HEP Company Delivers Lasting Protection

The skyline of Cleveland is famous for its mix of historic brick buildings, modern glass towers, and charming single-family homes that line its tree-shaded streets. All these structures share a critical need: a roof capable of standing up to unpredictable Lake Erie weather. HEP Company has centered its entire roofing philosophy on one straightforward promise—roofing done right. From Lakewood to Shaker Heights, the firm’s specialists combine proven craftsmanship with modern technology to protect homes and businesses across Greater Cleveland.

The Meaning of “Roofing Done Right”

“Roofing done right” is more than a catchphrase at HEP Company. It is an exacting standard built on five pillars:

  • Precision inspections that identify every hidden issue
  • Premium materials matched to Cleveland’s climate
  • Installation methods that exceed code requirements
  • Ongoing maintenance support for long-term performance
  • Transparent project documentation at every stage

By treating each pillar as non-negotiable, the team consistently delivers roofs that outperform and outlast conventional installs.

Understanding Cleveland’s Roofing Challenges

Cleveland’s unique environment forces roofs to endure four demanding seasons. Summer humidity, heavy winter snowfall, lake-effect ice, and wind-driven spring rain each play a role in degrading roofing systems. HEP Company engineers every project to withstand these local pressures.

Seasonal Stress Factors

  • Winter Freeze–Thaw Cycles: Repeated temperature swings allow water to seep under shingles and expand as ice, prying materials apart.
  • Wind Gusts off Lake Erie: Sudden gusts can break adhesive bonds or bend metal flashing.
  • UV Radiation in Summer: Intense sunlight bakes roofing membranes, accelerating brittleness.
  • Autumn Leaf Build-Up: Clogged gutters create standing water that wicks under shingles.

HEP technicians address each threat through tailored underlayment selections, reinforced ridge lines, and superior drainage design so a new roof stays watertight all year long.

Comprehensive Roofing Services for Homes and Businesses

Cleveland properties vary in age, style, and structural complexity. HEP Company offers a complete menu of roofing services to meet every requirement.

Residential Roofing Expertise

Homeowners across Cleveland Heights, Parma, and Westlake trust HEP Company for:

  • Tear-off and full roof replacement
  • Targeted roof repair for leaks, flashing issues, or missing shingles
  • Attic ventilation updates to prevent moisture buildup
  • Energy-efficient shingle options that lower cooling costs
  • Storm damage assessments after hail or high winds

Commercial Roofing Solutions

From manufacturing facilities near the Shipping Channel to retail plazas in Strongsville, HEP Company delivers:

  • Flat-roof membrane systems (TPO, EPDM, modified bitumen)
  • Low-slope metal panel installations
  • Thermal imaging inspections to pinpoint insulation failures
  • Scheduled maintenance packages to extend service life
  • OSHA-compliant safety protocols on every job site

Specialized Services

  • Roof Inspections for Real Estate Transactions
  • Gutter and Downspout Integration
  • Skylight Installation and Flashing
  • Ice Dam Mitigation Systems

Each specialized service integrates with the firm’s larger roofing strategy, ensuring that roof components function as a cohesive shield.

High-Performance Materials Tailored to Cleveland’s Climate

Material selection dictates longevity, performance, and visual appeal. HEP Company partners with Tier-1 manufacturers to source products engineered for Cleveland’s weather patterns.

Asphalt Shingles

The most common residential option, modern architectural shingles provide:

  • Multi-layered construction for elevated impact resistance
  • Reflective granules that reduce heat absorption
  • Wide color palettes that complement classic Cleveland architecture

Standing-Seam Metal Roofing

Metal systems have surged in popularity thanks to:

  • Exceptional wind uplift ratings
  • 40- to 70-year life expectancy
  • Recyclable content that supports sustainability goals

Single-Ply Membranes for Commercial Roofs

TPO and EPDM membranes feature:

  • Heat-welded seams that form a monolithic barrier
  • High reflectivity for energy savings on expansive flat roofs
  • Rapid installation to minimize business disruption

Cedar and Synthetic Shake

Select neighborhoods such as Chagrin Falls prize the rustic elegance of shake roofing. HEP Company offers both authentic cedar shakes and synthetic alternatives that resist moisture, insects, and fire.

The HEP Company Installation Process

A foundation of project discipline separates a routine install from “roofing done right.” HEP Company’s process minimizes risk, maximizes quality, and keeps property owners informed.

Step 1: Detailed Roof Assessment

Technicians climb onto the roof and into the attic to examine:

  • Deck integrity and moisture traces
  • Flashing conditions around chimneys, vents, and valleys
  • Existing ventilation and insulation effectiveness

Digital photos and written notes build a data-rich baseline for the upcoming scope of work.

Step 2: Customized System Design

Designers match material options, underlayment layers, and accessory components to the property’s structural needs, budget goals, and aesthetic vision.

Step 3: Site Preparation

  • Protective tarps shield landscaping and siding
  • Debris receptacles are strategically placed for quick cleanup
  • Safety lines and guardrails are anchored according to OSHA guidelines

Step 4: Precision Installation

Crew leaders oversee each critical activity:

  • Old roofing material is removed in manageable sections to prevent deck exposure
  • Self-adhering ice and water shields are installed along eaves and valleys
  • Starter strips, field shingles, and ridge caps are fastened with manufacturer-approved fasteners
  • Flashing is hand-bent for perfectly contoured transitions
  • Seams on flat roofs are heat-welded to form a continuous membrane

Step 5: Quality Assurance and Documentation

Every roof passes a multi-point checklist that includes:

  • Fastener counts and placement accuracy
  • Membrane seam integrity under infrared inspection
  • Proper gutter alignment and downspout discharge

A photo-rich completion report archives the entire job for future reference.

Why Proper Ventilation Matters in Cleveland Roofs

Even the highest grade shingles can fail prematurely without balanced attic ventilation. HEP Company factors ventilation into every design to prevent heat build-up and moisture accumulation.

Core Functions of Balanced Ventilation

  • Temperature Regulation: Exhausting hot air reduces thermal stress on shingles and lowers cooling costs.
  • Condensation Control: Moving moist air out prevents mold, mildew, and wood rot.
  • Ice Dam Prevention: Equalizing roof deck temperature mitigates ice dam formation along eaves.

Ventilation Components

  • Ridge vents spanning the roof peak
  • Soffit or eave vents drawing fresh air upward
  • Powered attic fans for complex rooflines

Balanced ventilation pairs with appropriate insulation levels to create a durable building envelope that satisfies Cleveland’s energy codes.

Storm Damage Response: Rapid Roof Restoration

Lake-effect weather can unleash hailstones or wind gusts topping 60 mph. HEP Company maintains emergency response protocols to secure damaged structures quickly.

Immediate Actions

  • Install temporary tarps to stop interior water intrusion
  • Remove unsafe debris such as loose fascia or dangling gutters
  • Document visible damage through time-stamped images for insurance purposes

Comprehensive Repair Measures

  • Replace torn shingles, damaged decking, and compromised underlayment
  • Re-align bent metal panels or reseal membrane seams
  • Inspect attic insulation for wetness and replace if saturated

Restoration crews use matching materials to blend repairs seamlessly with the existing roof.

Sustainable Roofing Practices for Modern Clevelanders

Environmentally conscious residents and businesses increasingly demand ecofriendly construction. HEP Company supports sustainability through material selection and waste management.

Recycling and Waste Reduction

  • Asphalt shingles are delivered to local recycling facilities that process them into roadbed aggregate.
  • Metal tear-off materials re-enter the recycling stream as scrap for new fabrication.
  • Job-site sorting ensures that timber, plastic wrap, and fasteners are disposed of responsibly.

Energy Efficiency

  • Cool-roof-rated membranes reflect solar heat, reducing HVAC demand.
  • Continuous insulation improvements lower heat loss during Cleveland winters.
  • Solar-ready roofing designs accommodate future photovoltaic installations.

Low-VOC Adhesives and Sealants

Using low-VOC products protects installation crews and occupants from harmful fumes while meeting stringent environmental regulations.

Extending Roof Lifespan with Proactive Maintenance

A new roof is an investment expected to perform for decades. HEP Company provides proactive maintenance programs that safeguard this investment.

Key Maintenance Activities

  • Semi-annual visual inspections focusing on flashing, penetrations, and sealants
  • Gutter cleaning to ensure proper drainage during leaf-heavy autumn months
  • Re-caulking of vents and pipe boots to sustain watertight seals
  • Replacement of damaged shingles or tiles before leaks develop

Benefits of Scheduled Maintenance

  • Detect minor issues early, avoiding expensive structural repairs
  • Uphold manufacturer warranties that require documented maintenance
  • Preserve curb appeal by preventing moss, algae, and discoloration

Every maintenance visit concludes with a digital report detailing actions taken and any recommended future work.

Roofing Aesthetics: Enhancing Cleveland Curb Appeal

A roof influences more than weather resistance; it contributes heavily to first impressions. HEP Company collaborates with clients and architects to create visually balanced roof designs complementary to Cleveland’s diverse neighborhoods.

Color Coordination

  • Earth-tone blends accentuate Tudor and Colonial homes common in University Heights.
  • Charcoal or slate hues complement the modern minimalism of downtown loft conversions.
  • Brighter shades—such as weathered wood or driftwood—add warmth to suburban ranch houses.

Architectural Details

  • Copper flashing and accent panels introduce luxury flair while naturally patinating over time.
  • Decorative ridge caps provide definition along steep-slope peaks.
  • Custom gutters and downspouts offer subtle design continuity in matching metals.

Material Texture

  • Dimensional shingles cast deep shadow lines for a high-definition appearance.
  • Wood-grain embossed metal panels mimic cedar shake without the maintenance burden.
  • Slate-style composite tiles deliver authentic stone aesthetics at lighter structural loads.

Safety Standards That Protect Workers and Property

HEP Company’s commitment to roofing done right includes rigorous safety protocols that shield both workers and property owners.

On-Site Safety Measures

  • Harnessed tie-offs anchored to structural members
  • Guardrails around skylights, parapets, and open edges
  • Daily tool and material organization to minimize trip hazards

Training and Certification

  • OSHA 10- and 30-hour training for crew members
  • Manufacturer certification courses on specialized systems
  • First-aid and CPR certification for on-site personnel

By investing in safety infrastructure and education, HEP Company delivers consistent quality while eliminating preventable accidents.

Warranty Protection That Inspires Confidence

An expertly installed roof deserves a warranty to match. HEP Company offers multi-tiered warranty coverage — backed by both manufacturer and workmanship guarantees — to ensure peace of mind throughout the roof’s service life.

Workmanship Coverage

  • Protects against installation errors for extended periods beyond industry norms
  • Includes labor for repair or replacement when covered issues arise

Manufacturer Coverage

  • Material defects warranties varying by product line (asphalt, metal, or membrane)
  • Optional enhanced warranties that bundle labor expense reimbursements

Transferability

Certain warranty packages can transfer to new owners, adding tangible value when a Cleveland property changes hands.

Roof Replacement Indicators Every Property Owner Should Know

Waiting too long to replace an aging roof risks interior damage and higher overall costs. HEP Company educates clients on identifying early warning signs.

Visual Red Flags

  • Curled, cracked, or missing shingles
  • Granule loss evident in gutters and downspouts
  • Rusted or detached flashing around chimneys and vents

Performance Symptoms

  • Attic daylight visible through decking gaps
  • Persistent ice dams along eaves despite adequate insulation
  • Stains on interior ceilings after rain or snow melt

When several indicators appear together, HEP Company recommends a comprehensive evaluation to determine whether repair or full replacement is the most economical path.

Adapting Roofing Strategies for Cleveland’s Diverse Building Stock

Cleveland’s architectural diversity ranges from pre-war warehouses in the Flats to contemporary lakefront condos. HEP Company adapts roofing strategies for each building class.

Historic Structures

  • Non-invasive tear-off methods that protect aged brick and stone facades
  • Replication of original metal cornices and gutters where required by preservation guidelines
  • Breathable underlayment systems that allow controlled moisture escape

Multi-Family Dwellings

  • Logistical planning to minimize resident disruption during tear-off and installation
  • Phased installation so common areas remain accessible
  • Fire-rated assemblies meeting local building code for multi-unit occupancy

Industrial Facilities

  • Chemical-resistant membranes around exhaust stacks and vents
  • Reinforced walkways for maintenance crews accessing rooftop machinery
  • Load-bearing assessments when installing solar arrays or HVAC upgrades

The Future of Roofing in Cleveland: Innovation Meets Tradition

HEP Company continually monitors emerging technologies to keep Cleveland roofs at the forefront of performance.

Smart Roofing Systems

  • Embedded moisture sensors that alert owners when leaks begin
  • Drone-based inspections that capture high-resolution imagery without risking ladder climbs
  • Integrated solar shingles that blend energy production seamlessly into the roofline

Advanced Coatings

  • Ceramic micro-coatings that boost UV resistance on flat membranes
  • Self-healing polymers that seal minor punctures caused by hail

These innovations demonstrate how roofing done right evolves while still honoring the fundamental requirement: reliable shelter from Lake Erie’s toughest weather.

Preparing for Your Next Roofing Project

Thoughtful planning sets the stage for a smooth roofing experience. Property owners can streamline upcoming projects by:

  • Clearing attic storage areas for easier interior inspection
  • Trimming overhanging branches that could complicate access
  • Discussing homeowner association guidelines or city permit requirements ahead of time

By partnering with HEP Company early in the planning phase, Cleveland residents position themselves for timely scheduling and optimal material selections.

Maintenance Tips Homeowners Can Handle Between Professional Visits

While professional inspections remain the cornerstone of roof health, homeowners can contribute to longevity through simple tasks.

Seasonal Checklist

  • Spring: Remove winter debris from gutters and visually scan for lost shingles.
  • Summer: Look for signs of heat blisters or warped decking on the underside of the roof.
  • Fall: Clean gutters again after leaf drop; install gutter guards if clogging is chronic.
  • Winter: Use a roof rake to clear excessive snow from low-slope sections.

Quick-Fix Items

  • Re-secure loose gutter hangers with galvanized screws
  • Prune small limbs rubbing against shingles
  • Replace missing ridge vent end caps to maintain airflow

These small acts, combined with HEP Company’s professional maintenance program, yield maximum roof service life.

Key Takeaways on Roofing Done Right by HEP Company

Roofing in Cleveland demands a meticulous approach shaped by local climate, diverse architecture, and evolving technology. HEP Company answers these demands with craftsmanship, premium materials, and disciplined project management. By weaving together superior installation practices, proactive maintenance, and sustainability initiatives, HEP Company’s “roofing done right” philosophy delivers roofs engineered to protect Cleveland homes and businesses for decades to come.

Areas We Serve

HEP Roofing
Book Online
(423) 228-7848