Roofing Done Right

HEP RoofingRoofing Done Right

Roofing Done Right | Roofing | Knoxville

When East Tennessee skies turn unpredictable, homeowners across Knoxville count on HEP’s Roofing to keep what matters most safe and dry. Our certified crews blend craftsmanship with cutting-edge materials, installing and repairing roofs that laugh at high winds, sideways rain, and blistering summer heat. From sturdy architectural shingles to sleek metal systems, every nail we drive is backed by a workmanship guarantee and the friendly, no-pressure service HEP has built its name on for more than three decades.

Choosing us means straight talk, clear timelines, and zero surprises—just the peace of mind that comes from knowing your roof was done right the first time. We offer complimentary inspections, honest assessments, and financing options that fit real-world budgets, because protecting your home shouldn’t stress your wallet. Whether you’re patching storm damage or planning a full replacement, call HEP today and discover why your neighbors say, “Happy You’ll Be”—with a roof that’s ready for whatever Mother Nature throws Knoxville’s way.

What our customers say

Christian Jordan came out and looked at my roof. Provided great customer service. We definitely recommend him and his company
Brett G. profile photo
Brett G.
Spoke with Jason and was very happy. This was an estimate for roofing repairs, Jason was very polite and professional. He took the time to point out any issues he found and had a valid explanation for each concern. Jason answered all my questions and I feel he was honest and didn't sugar coat or inflate any concern. We have used Hep in the past for plumbing and was happy with that too. We have another estimate to get but its going to be hard to be the confidence I feel in Jason after our talk. We had some interior ceiling repair also by Tom and Jimmy, excellent job. Impressed with the texture matching.
Thomas B. profile photo
Thomas B.
Christian Jordan with the roofing department had great customer service
James S. profile photo
James S.
José is the man of the month. Kind friendly thorough. We were on the struggle bus to get repairs done properly by other companies before calling Hep. José was here next day & had all 3 major issues repaired in hours . Mind you it is mid july & miserable out . He had the best attitude. We will be requesting him again for our next property restoration project! Thank you! HEP has earned our future business as well.
Darrell J. profile photo
Darrell J.
I needed my roof replaced and they worked with me and did an amazing work. Excellent and Professional individuals.
Steven H. profile photo
Steven H.
The contractor was very nice and patient, he went above and beyond to to a fantastic job on my roof, getting it perfect thank you you deserve 5 stars
Lisa A. profile photo
Lisa A.
Craig and Jeremiah are the BEST VERY PROFESSIONAL COURTEUS AND FRIENDLY IF I COULD GIVE THEM 20 STARS I WOULD I WOULD HIGHLY RECOMMEND THEM DONNA NOEL I ALSO WANTED TO GIVE A REVIEW ON WILL PACK HE CHECKED OUR ROOF. WILL IS ALSO COURTEUS FRIENDLY AND PROFESSIONAL. ALL THE CREW ARE EXCEPTIONAL. AMANDA ALSO.
Donna N. profile photo
Donna N.
Will came out same day for a roof inspection very professional and very helpful!
Jessica B. profile photo
Jessica B.
HEP came to my house in Lenoir City to repair (put back in place) some vinyl soffit pieces on the roof over hang. I had several of these around the house and most were high off the ground. Stephen Lemoine was EXCELLENT. Stephen was knowledgeable, courteous, completed the repair in less time than I expected, and gave me additional needed information without trying to over sell. The pricing was fair. I would recommend HEP and Stephen in particular. By the way, it was maybe the hottest day of the year but Stephen didn't let that hinder the work.🙂
JE R. profile photo
JE R.
The service was very fast. We had a technician out to check our furnace and he kindly informed us they no longer make the parts that we would need, which is understandable as the unit was manufactured in 1997. They were able to get a team out the very next day to install a new HVAC unit and furnace, these gentlemen worked extremely hard from daylight to dark finally finishing up around 9 PM. They had everything up and running and we’re so quiet and thorough. I barely knew they were there! We did have an issue with the unit cooling after start up. I called the following morning and had a technician out within a few hours that fixed the issue. Overall, the entire process was extremely easy, fast, and thorough. We have a roofing project to begin next week with this company as well and only expect great things going forward!
Brandie E. profile photo
Brandie E.

Roofing Done Right in Knoxville

Knoxville homeowners know that a roof must do more than simply keep the rain out. It shields the entire structure, influences energy efficiency, and shapes curb appeal. HEP Company’s “Roofing Done Right” service was designed specifically for East Tennessee’s unique climate, combining advanced installation techniques with materials engineered for humid summers, surprise hailstorms, and occasional snowfall. Through meticulous workmanship and a thorough understanding of local building codes, HEP helps property owners enjoy roofs that last longer, look better, and perform under pressure.

Why Precise Craftsmanship Matters

Even the highest-rated shingle or premium standing-seam panel will fail prematurely if installed incorrectly. Precise craftsmanship addresses details many homeowners never see—flashings tucked behind siding, underlayment overlaps measured to the millimeter, fasteners driven to exact torque. Each step, when executed with care, prevents moisture intrusion and wind uplift, the two primary causes of roof failure in Knoxville’s varied weather conditions.

Overview of HEP Company’s Roofing Done Right Approach

  1. Site-specific evaluation that considers roof pitch, architectural style, and ventilation needs
  2. Transparent project documentation outlining every layer of the roofing system
  3. Deployment of certified, safety-trained crews for installation and cleanup
  4. Post-installation inspection to verify code compliance and manufacturer specifications

By aligning these pillars, HEP ensures each roof provides long-term protection without surprise maintenance issues.

Comprehensive Roofing Services Provided by HEP in Knoxville

Roof Inspections and Diagnostics

A reliable roof begins with an accurate assessment. HEP’s technicians perform:

  • Infrared moisture scans to pinpoint trapped water beneath shingles
  • Drone-assisted imaging for difficult-to-access valleys and dormers
  • Attic airflow measurements to gauge ventilation effectiveness
  • Decking integrity checks for rot, delamination, or nail-pull

The data collected guides decisions on repair versus replacement, eliminating guesswork.

Roof Repair Solutions

Knoxville roofs regularly endure high winds sweeping through the Tennessee River Valley. HEP repairs target specific vulnerabilities:

  • Shingle tab re-securing and replacement for wind-torn areas
  • Metal panel re-fastening to counter thermal movement
  • Valley and ridge resealing to stop water channel breakthroughs
  • Flashing upgrades around chimneys, skylights, and plumbing stacks

Repairs integrate seamlessly with existing materials, preserving aesthetics while restoring full function.

Complete Roof Replacement

When age, storm damage, or structural wear renders repairs impractical, HEP offers full replacement. Crews remove all old materials down to the decking, allowing discovery and remediation of hidden problems such as:

  • Soft or rotted sheathing
  • Inadequate or clogged intake vents
  • Uninsulated attic spaces contributing to ice dam formation

The new system is then built layer by layer—starter strips, moisture barriers, drip edges, shingles or metal panels, ridge vents—culminating in a roof warrantied for decades of service.

Specialized Roofing Materials and Systems

Knoxville’s variety of architectural styles requires tailored solutions. HEP sources and installs:

  • Architectural asphalt shingles with algae-resistant granules
  • Designer laminate shingles mimicking slate or cedar shake
  • Standing-seam aluminum and steel panels with concealed fasteners
  • Stone-coated steel tiles for a classic look with metal durability
  • Low-slope membrane systems for porch roofs or modern flat designs

Each option is vetted for wind uplift ratings and impact resistance suitable for East Tennessee weather.

Key Elements of HEP’s Roofing Done Right Process

Detailed Assessment and Planning

HEP combines on-site measurements with satellite imaging to produce precise material lists, reducing waste and project delays. Structural load calculations confirm the decking can support selected materials, ensuring compliance with local codes.

High-Quality Materials Sourcing

Partnerships with established manufacturers guarantee consistent product quality. Ice-and-water shield membranes, synthetic underlayments, and Class 4 impact-rated shingles are stocked regularly, allowing rapid mobilization after storm events.

Skilled Installation Techniques

  • Proper nail placement zones observed for every shingle course
  • Chalk-line alignment for straight rows, crucial on steep-slope roofs visible from the street
  • Ridge vent integration adjusted to attic square footage, maximizing airflow
  • Step flashing interlaced precisely with siding for leak-proof transitions

Installation teams undergo continuing education to stay ahead of evolving industry standards.

Rigorous Quality Control and Cleanup

Supervisors perform multi-point checklists covering fastener patterns, sealant application, and ventilation counts. Magnetic sweepers collect stray nails, and ground tarps keep landscaping unscathed, leaving the property neat and safe.

Benefits of Choosing HEP for Roofing Done Right

Enhanced Curb Appeal and Property Value

A uniform, properly aligned roof instantly elevates the visual impact of any Knoxville home. Prospective buyers often equate a new roof with reduced long-term expenses, translating to increased resale value.

Long-Term Protection Against Knoxville Weather

East Tennessee sees sudden temperature shifts that induce expansion and contraction cycles. HEP’s systems include expansion joints and flexible flashing materials, preventing cracks that allow water intrusion.

Energy Efficiency Advantages

Proper ventilation and high-reflectivity shingle options moderate attic temperatures, reducing HVAC workload during the sweltering summer months. In winter, balanced airflow curbs condensation, preserving insulation R-values.

Safety-First Work Culture

Fall protection systems, ladder stabilizers, and daily safety briefings minimize on-site accidents. Homeowners benefit from projects that proceed without unnecessary risk or disruption.

Common Roofing Issues in Knoxville Neighborhoods

Storm Damage and Hail Impact

Localized hail events can bruise shingles, creating microscopic fractures that evolve into leaks months later. Prompt assessment and targeted shingle replacement are critical after such storms.

Humidity, Algae, and Moss Growth

Knoxville’s humid climate fosters moss along north-facing slopes. HEP’s algae-resistant shingles and zinc strip installations inhibit biological growth, maintaining roof integrity and appearance.

Thermal Expansion and Contraction

Metal roofs expand during hot afternoons and contract overnight. Inadequate fastening or lack of slip-sheet barriers can lead to oil-canning or panel distortion—issues prevented by HEP’s correct installation practices.

Aging Roofing Components

Gaskets around plumbing vents and skylight seals dry out over time. Scheduled maintenance checks catch these small failures before they escalate into interior water damage.

Sustainable Roofing Options Offered by HEP

Cool Roof Technologies

Reflective granules on asphalt shingles bounce solar radiation away, lowering roof surface temperatures. Homes experience decreased cooling costs and contribute less to urban heat island effects.

Recyclable Metal Roofing

Steel and aluminum panels are nearly 100% recyclable at end of life. Their longevity often exceeds 50 years, reducing material turnover and landfill waste.

Attic Ventilation and Insulation Upgrades

HEP pairs new roofs with supplemental soffit vents, baffles, and blown-in insulation. This synergy preserves shingle life by lowering attic temperatures and equalizing indoor humidity.

Signs Your Knoxville Home Needs Roofing Done Right

  • Curling or cupping shingles along eaves
  • Granule accumulation in gutters or at downspout exits
  • Water stains on ceiling drywall after heavy rain
  • Daylight visible through attic decking boards
  • Persistent musty odor indicating trapped moisture
  • Rising energy bills not explained by HVAC performance

Proactive action when these symptoms appear can save extensive internal repairs later.

The HEP Difference: Local Expertise Meets Modern Roofing Science

Knowledge of Knoxville Building Codes and Climate

Permitting processes in Knox County require familiarity with wind-zone charts and fire-rating regulations. HEP handles all documentation, ensuring every permit and inspection is completed smoothly.

Ongoing Training and Certification

Crew leads hold certifications from manufacturers and industry associations, covering best practices for shingle nailing patterns, low-slope membrane welding, and metal panel seam crimping.

Commitment to Clean Job Sites

Material staging plans keep driveways accessible, while daily debris removal preserves the homeowner’s routine. Flowerbeds and walkways remain protected from falling nails or shingle particles.

Steps Homeowners Can Expect During a Roofing Done Right Project

Initial Consultation

A project manager meets on site to discuss goals, examine existing issues, and evaluate attic ventilation. Photographs and notes document current conditions.

Written Scope of Work

Homeowners receive a detailed document outlining project phases, material specifications, and estimated timeline. This transparency sets clear expectations from day one.

Pre-Job Preparation

  • Delivery of dumpsters or disposal trailers
  • Placement of protective tarps over landscaping
  • Temporary removal of delicate outdoor décor near work areas
  • Weather monitoring to choose optimal installation windows

Installation Phase

Stripping, decking repairs, underlayment application, and shingle or metal panel installation proceed in organized stages, with supervisors present to manage progress.

Post-Installation Review

A final walk-through confirms the homeowner’s satisfaction. Warranty documents and maintenance recommendations are provided for future reference.

Roofing Maintenance Tips from HEP Professionals

  • Clean gutters every spring and fall to prevent water backup under shingles
  • Trim tree limbs at least six feet from the roof surface to minimize abrasion
  • Inspect attic after strong storms for early leak detection
  • Schedule a professional inspection every three to five years even if no leakage is evident
  • Replace damaged vent boots immediately to curb slow seepage

Routine attention extends roof lifespan and preserves interior finishes.

Myths About Roofing Debunked by HEP Specialists

  1. Myth: “A new layer of shingles over the old one saves money.”
    Fact: Overlay traps heat and hides decking rot, shortening roof life.

  2. Myth: “Metal roofs attract lightning.”
    Fact: Metal is non-combustible and dissipates energy, posing no higher strike risk than asphalt.

  3. Myth: “All black streaks on shingles are dirt.”
    Fact: Stains usually stem from algae colonies; specialized granules or zinc treatments are required for prevention.

  4. Myth: “Ice dams are not a concern in Knoxville.”
    Fact: Even brief cold spells can create dams if attic insulation and ventilation are unbalanced.

Building a Resilient Roof for Knoxville’s Four Seasons

By selecting materials rated for both high humidity and freeze-thaw cycles, HEP crafts roofs that remain stable year-round. Enhanced nailing patterns, thicker gauge metal, and double-coverage underlayment in vulnerable valleys ensure resilience against seasonal extremes.

How Proper Ventilation Completes the Roofing Done Right Equation

HEP calculates intake and exhaust ventilation to meet the 1:150 rule (one square foot of net free ventilation per 150 square feet of attic floor). Balanced airflow:

  • Removes moisture vapor escaping from living spaces
  • Reduces heat buildup, limiting shingle aging
  • Helps prevent mold growth in insulation layers

Ridge vents, solar-powered fans, and continuous soffit vents are tailored to each roof’s geometry.

Storm Preparedness and Emergency Roof Response

Knoxville’s spring thunderstorms can drop large hail or spawn high winds with little notice. HEP maintains standing crews trained for emergency tarp deployment, minimizing water entry until permanent repairs commence. Rapid response reduces secondary damage, from soaked insulation to warped drywall.

Architectural Styles and Matching Roof Designs in Knoxville

Craftsman Bungalows

Low-pitched gables and wide eaves pair well with architectural shingles in earth tones, echoing the natural materials typical of Craftsman design.

Contemporary Farmhouses

Standing-seam metal roofs accentuate clean lines while delivering modern energy performance. White, charcoal, or matte black finishes complement board-and-batten siding.

Mid-Century Homes

Low-slope sections often benefit from durable modified-bitumen membranes, hidden from street view, combined with shingle or metal accents on steep segments.

Importance of Proper Flashing and Waterproofing Details

Around chimneys, walls, and roof penetrations, step and counter-flashing layers direct water onto the shingle field rather than behind siding. HEP uses corrosion-resistant metals—aluminum or galvanized steel—secured with butyl tape and high-quality sealants to prevent failure at these critical junctures.

The Role of Guttering in Roofing Done Right

Seamless aluminum gutters sized for heavy Tennessee downpours channel water away from foundations. Oversize downspouts reduce clogging risk, while leaf guard inserts minimize maintenance for densely treed neighborhoods.

Insulation Synergy: Roof and Attic Working Together

An R-38 to R-49 insulation level in the attic is recommended for Knoxville’s climate zone. Combined with a correctly ventilated roof deck, this insulation boundary:

  • Limits heat transfer into living areas
  • Stabilizes indoor humidity
  • Decreases ice dam potential during cold snaps

HEP installs insulation baffles before re-roofing to keep soffit vents unobstructed and ensure airflow.

Investing in Longevity with HEP Roofing Done Right

Durable roofing is more than a protective shell; it is an investment in comfort, safety, and peace of mind. HEP’s Roofing Done Right service delivers tailored systems engineered for Knoxville’s climate and architectural diversity, ensuring every layer—from decking to ridge cap—contributes to a resilient, energy-efficient home.

Areas We Serve

HEP Roofing
Book Online
(423) 228-7848