- HEP Roofing
- Complimentary Inspections

Complimentary Inspections
Complimentary Inspections | Roofing Done Right | Roofing | Knoxville
When a Tennessee storm rolls through or your shingles start curling in the summer heat, you shouldn’t have to wonder what’s lurking above your head. HEP’s complimentary roofing inspection brings a seasoned, certified expert to your Knoxville home—free of charge and full of answers. We climb up, document every ridge and valley with photos, and explain what we find in plain English, not contractor jargon. No pressure, no surprises, just clear insight into the health of your roof and the options that fit your budget.
From small repairs to full replacements, our local crew stands behind one promise: roofing done right. That means meticulous craftsmanship, premium materials rated for East Tennessee weather, and a workmanship warranty you can actually count on. Schedule your free inspection today and discover why your neighbors say, “HEP Is On The Way!”
FAQs
What does your complimentary roof inspection in Knoxville include?
Our free inspection covers a full visual assessment of shingles, flashing, gutters, vents, attic ventilation, and underlying decking where accessible. We check for storm, wind, and hail damage common to East Tennessee, document any problem areas with photos, and provide a written report with repair or replacement recommendations—all at no cost or obligation.
How long does a typical inspection take and do I need to be home?
Most residential roofs in Knoxville can be inspected in 30–60 minutes. You don’t have to be home for the exterior portion, but we prefer that you’re available to discuss findings afterward. If attic access is needed, we’ll schedule a convenient time so we can look at insulation, ventilation, and possible leaks from the inside.
Will the inspection affect my homeowners insurance or start a claim automatically?
No. An inspection is strictly informational. We only share the report with you. If we detect storm damage that may qualify for an insurance claim, we’ll explain your options and, at your request, help you navigate the claims process, but the decision to file remains entirely yours.
Why should I schedule an inspection even if my roof looks fine from the ground?
Many serious issues—such as lifted shingles, micro-cracks from sun exposure, or hidden hail bruising—aren’t visible without a close-up evaluation. Catching problems early can extend the life of your roof, prevent interior water damage, and save thousands in repair costs. Regular checkups are especially important in Knoxville, where temperature swings and severe thunderstorms stress roofing materials year-round.
What happens if problems are found during the inspection?
You’ll receive a detailed, itemized estimate for any recommended repairs or replacement, prioritized by urgency. We explain each line item, show you photos, and answer all questions. If you choose Roofing Done Right for the work, we’ll schedule it at your convenience, obtain any required permits, and keep you informed from start to final cleanup.
Are your inspectors licensed and insured, and do you guarantee your findings?
Absolutely. Our inspectors are HAAG-Certified Roofing Inspectors, licensed in the state of Tennessee, and fully covered by general liability and workers’ compensation insurance. We stand behind our assessments; if you proceed with repairs through us, any missed issues related to the original inspection will be addressed at no additional cost under our workmanship guarantee.