Roofing Done Right

Roofing Done Right | Roofing | Jasper

When storms roll in or summer sun beats down, your roof is the first line of defense—and HEP makes sure it’s the strongest. Our certified craftsmen blend decades of know-how with premium, warrantied materials to deliver a roof that’s as durable as it is beautiful. From sleek architectural shingles to energy-efficient metal panels, every detail is installed with laser-sharp precision, because “good enough” isn’t in our vocabulary.

The experience is as solid as the roof itself. We start with a complimentary, no-pressure inspection, walk you through a transparent estimate, and stick to a tidy schedule that keeps your life moving. Expect courteous crews, job-site cleanliness, and real-time updates until the final shingle is set. Need emergency repairs or flexible financing? We’ve got you covered—literally. Discover why homeowners across the region trust HEP for Roofing Done Right and schedule your free assessment today.

What our customers say

Craig and Jeremiah are the BEST VERY PROFESSIONAL COURTEUS AND FRIENDLY IF I COULD GIVE THEM 20 STARS I WOULD I WOULD HIGHLY RECOMMEND THEM DONNA NOEL I ALSO WANTED TO GIVE A REVIEW ON WILL PACK HE CHECKED OUR ROOF. WILL IS ALSO COURTEUS FRIENDLY AND PROFESSIONAL. ALL THE CREW ARE EXCEPTIONAL. AMANDA ALSO.

Donna N.

Will came out same day for a roof inspection very professional and very helpful!

Jessica B.

HEP came to my house in Lenoir City to repair (put back in place) some vinyl soffit pieces on the roof over hang. I had several of these around the house and most were high off the ground. Stephen Lemoine was EXCELLENT. Stephen was knowledgeable, courteous, completed the repair in less time than I expected, and gave me additional needed information without trying to over sell. The pricing was fair. I would recommend HEP and Stephen in particular. By the way, it was maybe the hottest day of the year but Stephen didn't let that hinder the work.🙂

JE R.

The service was very fast. We had a technician out to check our furnace and he kindly informed us they no longer make the parts that we would need, which is understandable as the unit was manufactured in 1997. They were able to get a team out the very next day to install a new HVAC unit and furnace, these gentlemen worked extremely hard from daylight to dark finally finishing up around 9 PM. They had everything up and running and we’re so quiet and thorough. I barely knew they were there! We did have an issue with the unit cooling after start up. I called the following morning and had a technician out within a few hours that fixed the issue. Overall, the entire process was extremely easy, fast, and thorough. We have a roofing project to begin next week with this company as well and only expect great things going forward!

Brandie E.

Christian Jordan came out and looked at my roof. Provided great customer service. We definitely recommend him and his company

Brett G.

Spoke with Jason and was very happy. This was an estimate for roofing repairs, Jason was very polite and professional. He took the time to point out any issues he found and had a valid explanation for each concern. Jason answered all my questions and I feel he was honest and didn't sugar coat or inflate any concern. We have used Hep in the past for plumbing and was happy with that too. We have another estimate to get but its going to be hard to be the confidence I feel in Jason after our talk. We had some interior ceiling repair also by Tom and Jimmy, excellent job. Impressed with the texture matching.

Thomas B.

Christian Jordan with the roofing department had great customer service

James S.

José is the man of the month. Kind friendly thorough. We were on the struggle bus to get repairs done properly by other companies before calling Hep. José was here next day & had all 3 major issues repaired in hours . Mind you it is mid july & miserable out . He had the best attitude. We will be requesting him again for our next property restoration project! Thank you! HEP has earned our future business as well.

Darrell J.

I needed my roof replaced and they worked with me and did an amazing work. Excellent and Professional individuals.

Steven H.

The contractor was very nice and patient, he went above and beyond to to a fantastic job on my roof, getting it perfect thank you you deserve 5 stars

Lisa A.

Roofing Done Right in Jasper: The HEP Difference

HEP’s “Roofing Done Right” service is built around a simple promise: every roof in Jasper deserves durability, beauty, and peace of mind. From the first inspection to the final shingle, HEP focuses on craftsmanship that stands up to the town’s changeable weather and enhances neighborhood curb appeal. By combining advanced installation techniques, premium materials, and a disciplined project management approach, HEP provides Jasper homeowners with roofs engineered to outperform and outlast.

Understanding the Jasper Climate and Roof Challenges

The geological position of Jasper exposes homes to dramatic fluctuations—scorching sunlight, high humidity, and sudden storm events. Each of these variables adds stress to roofing systems, making specialized knowledge essential.

Intense Sunlight and UV Exposure

Continuous exposure to ultraviolet rays can dry out asphalt binders, bleach pigments, and weaken sealant strips. HEP addresses UV degradation by:

Selecting shingles with UV-resistant granule blends
Applying reflective coatings on metal or low-slope assemblies
Recommending ridge ventilation that expels trapped heat before it damages underlayment

Seasonal Storm Systems

Thunderstorms rolling off the plateau bring heavy precipitation and wind gusts that challenge roof fasteners, flashing, and ridge caps. HEP fortifies vulnerable areas with:

Corrosion-resistant fasteners rated for uplift pressures specific to Jasper’s wind maps
Ice-and-water shields along valleys, dormers, and eaves
Continuous drip edge protection to prevent wind-driven rain from intruding under shingles

Humidity and Ventilation Concerns

Moisture trapped in attics encourages mold growth, wood rot, and premature shingle curling. HEP’s balanced ventilation designs:

Pair ridge vents with adequate intake at soffits
Use baffles to maintain airflow even when insulation is upgraded
Incorporate vapor barriers when remodeling older attics lacking proper air sealing

HEP’s Roofing Done Right Methodology

Roofing Done Right is more than a slogan—it’s a step-by-step protocol that guarantees consistent quality across every Jasper project.

Comprehensive Roof Inspection

Certified inspectors examine the entire roofing ecosystem: decking, flashing, chimney caps, skylight curbs, gutters, and attic conditions. Infrared imaging pinpoints hidden moisture, while drone photography captures hard-to-reach slopes for accurate assessment.

Material Selection Tailored to Jasper

HEP specifies materials based on neighborhood covenants, homeowner priorities, and micro-climate data. A typical shingle recommendation factors in:

Wind-resistance ratings (ASTM D7158 Class H or higher)
Impact classification (UL 2218 Class 4 where hail is frequent)
Color blends that reduce solar heat gain without compromising aesthetics

Removal and Disposal with Environmental Care

Tear-off crews protect landscaping with ground-level barriers and magnetic sweepers. Removed shingles are sorted for asphalt recycling programs whenever possible, reducing landfill volume and supporting local sustainability goals.

Precision Installation Techniques

No two roofs are identical. Crew leads map nailing patterns to rafter alignment, ensuring fasteners embed securely in structural members. Starter course shingles are sealed with high-tack adhesives, valleys receive woven or open metal treatment depending on pitch, and flashing is always re-installed—not simply caulked—around protrusions.

Premium Roofing Materials Offered by HEP

Architectural Asphalt Shingles

Thicker laminations create shadow lines that mimic cedar shake while delivering:

Enhanced wind resistance up to 130 mph
Algae-resistant copper granules guarding against discoloration
Warranties extending 30 years or more

Metal Roofing Systems

Galvalume and steel panels are popular in Jasper for their longevity and energy performance. HEP’s metal options include:

Standing seam panels with hidden clips for sleek appearance
Exposed fastener systems coated with Kynar 500 for fade resistance
Stone-coated steel that combines metal durability with a traditional shingle aesthetic

Synthetic Slate and Shake

Composite polymers reinforced with recycled materials replicate natural textures without the weight penalty. Benefits:

Class A fire rating
50-year manufacturer warranties
Impact ratings that reduce hail claims

Energy-Efficient Cool Roof Membranes

For low-slope additions and porches, single-ply membranes are specified in light-reflective hues that:

Reduce rooftop surface temperatures by up to 50 °F
Lower attic heat transfer, easing HVAC loads
Qualify for energy efficiency tax incentives when applicable

Ventilation and Insulation Integration

HEP treats roofs and attics as interconnected systems, ensuring components work in harmony.

Ridge Vent Systems

Continuous ridge vents are paired with matching shingles for a seamless look. The vented cap allows hot air and moisture to escape evenly along the roof peak, reducing localized hotspots that shorten shingle life.

Soffit Configuration

Perforated vinyl or aluminum soffit panels deliver the intake necessary to maintain a balanced airflow ratio, typically 1 square foot of net free vent area per 150 square feet of attic floor space.

Attic Insulation Synergy

Blown-in cellulose or fiberglass is installed to recommended R-values while maintaining clearance around eaves. Proper baffle placement keeps insulation from blocking airflow, maximizing both energy efficiency and roof longevity.

Preventive Maintenance Plans

Roof life expectancy can be extended by years when minor issues are resolved before they escalate.

Scheduled Roof Health Checks

Semi-annual inspections catch:

Loose ridge caps
Minor granule loss patterns indicating early aging
Sealant shrinkage around vent pipes

Gutter Cleaning and Guard Installation

Clog-free gutters prevent water backup at the fascia, minimizing soffit damage and ice dam formation during cold snaps.

Minor Repair Protocols

HEP’s repair specialists can replace:

Individual shingles lost to wind uplift
Rusted flashing on chimney stacks
Damaged rubber boots on plumbing vents

Roof Repair vs Replacement: How HEP Guides Homeowners

Choosing between repair and full replacement can be daunting. HEP provides transparent data to inform decisions.

Structural Integrity Analysis

Decking samples are cored to evaluate plywood delamination or OSB swelling. Moisture content above 20% often signals the need for deck replacement to prevent nail withdrawal and shingle blow-offs.

Cost-Benefit Considerations

HEP models the long-term expenses of frequent repairs versus the one-time investment of a new roof, factoring in:

Energy savings from modern reflective shingles
Insurance discounts for impact-rated materials
Warranty coverage that reduces out-of-pocket future costs

Warranty Enhancement

HEP’s status with leading manufacturers grants access to extended non-prorated warranties covering:

Material defects
Workmanship errors
Optional wind and algae protection add-ons

Sustainable Roofing Practices

Jasper residents increasingly prioritize environmentally responsible construction. HEP aligns with these values through:

Recyclable Material Use

Metal panels and asphalt shingles removed during tear-off are separated in dedicated dumpsters, diverted to recycling centers that repurpose them into pavements or new steel coils.

Stormwater Management

Properly pitched gutters, rain chains, and barrel systems reduce runoff, protecting Jasper’s waterways and decreasing erosion around foundations.

Reflective Coatings for Energy Savings

Elastomeric coatings applied to low-slope roofs reflect infrared rays, keeping interior spaces cooler and lowering energy consumption.

Safety Protocols on Every HEP Project

Homeowner safety, crew well-being, and site integrity are paramount from mobilization to final cleanup.

OSHA-Compliant Procedures

Each jobsite is equipped with:

Guardrails or safety lines on slopes exceeding 6:12 pitch
Hard hats and high-visibility vests for every worker
On-site safety officer monitoring adherence to regulations

Fall Arrest Systems

Anchor points are installed on roof ridges before any work begins. Workers attach harnesses to self-retracting lifelines rated for their weight and tool loads.

Site Cleanliness Standards

End-of-day housekeeping includes:

Magnetic sweepers across lawn and driveways
Secure stacking of unused materials
Netting over dumpsters to prevent debris scatter in high winds

Enhancing Curb Appeal in Jasper Neighborhoods

A new roof dramatically influences exterior aesthetics. HEP collaborates with homeowners to ensure color and texture harmonize with surrounding architecture.

Color Palette Recommendations

Using digital rendering tools, HEP tests:

Cool grays that complement brick facades
Earthy browns accenting cedar siding
Bold charcoals highlighting white trim and shutters

Architectural Accents

Details such as:

Copper flashing along dormers
Decorative ridge caps
Snow guards on metal roofs
create visual interest while adding functional benefits.

Integration with Siding and Trim

HEP can coordinate concurrent siding updates, guaranteeing edge flashings overlap correctly and water-shedding planes remain continuous.

Insurance Claim Assistance

Storm damage can be financially and emotionally stressful. HEP eases the process through organized documentation and expertise.

Damage Documentation

High-resolution photos and moisture readings substantiate claims, helping adjusters understand the full scope of required restoration.

Claim Filing Support

HEP provides itemized estimates formatted to carrier specifications, reducing back-and-forth and speeding approval times.

Adjuster Coordination

On-site meetings facilitate agreement on replacement scope, ensuring that code upgrades—such as ice-shield installation—are included when mandated by local ordinances.

Why Jasper Homeowners Trust HEP

Delivering consistently excellent results has earned HEP a reputation for reliability in the local community.

Local Expertise and Community Commitment

Crews live and work in the Jasper area, giving them insight into neighborhood HOA guidelines, municipal codes, and micro-climate quirks that outsiders may overlook.

Transparent Project Management

Homeowners receive daily progress updates, photo logs, and scheduling notifications. This clarity builds confidence and eliminates surprises.

Ongoing Education and Certification

HEP invests in manufacturer training, safety refreshers, and emerging technology workshops, ensuring techniques stay current and employees remain engaged.

Preparing for Your HEP Roofing Project

Thorough preparation sets the stage for a smooth, efficient installation.

Pre-Project Checklist

Move patio furniture and grills away from eaves
Prune overhanging branches for ladder access
Relocate fragile attic storage items to prevent dust exposure

Timeline Expectations

Most average-sized Jasper roofs are completed in one to two days, weather permitting. Complex designs with multiple dormers or specialty materials may extend to three or four days.

Weather Contingency Planning

HEP monitors forecasts closely, scheduling tear-off only when precipitation risk is minimal. Emergency tarps are kept on-hand in case an unexpected shower develops.

Post-Installation Services

HEP’s responsibilities continue well after the last nail is driven.

Final Walkthrough

A crew supervisor accompanies the homeowner on a visual inspection to confirm workmanship quality and answer any questions about maintenance.

Warranty Registration

Manufacturer warranties require registration within a specified window. HEP submits documentation promptly, ensuring coverage activates without delay.

Digital Documentation

Before-and-after photos, inspection reports, and material invoices are archived in a secure digital folder, accessible to the homeowner for future reference or real-estate transactions.

Continuous Innovation in Roofing Done Right

HEP stays at the forefront of roofing science, testing next-generation underlayments, integrating solar-ready mounting systems, and refining installation protocols to exceed evolving building codes. For Jasper residents, that commitment translates into roofs that not only shelter families today but also adapt to the energy and environmental demands of tomorrow.

Harnessing Technology for Long-Term Roof Performance

HEP pairs traditional craftsmanship with modern digital tools to extend roof longevity and increase homeowner visibility into system health.

Drone Mapping and AI Diagnostics

High-resolution drones fly preprogrammed paths over Jasper homes, capturing thousands of overlapping images. Machine-learning algorithms stitch these images into a 3D model that flags subtle deviations: