Roofing Done Right

HEP RoofingRoofing Done Right

Roofing Done Right | Roofing | Mulberry

When a Mulberry storm rolls through, you deserve the peace of mind that comes from knowing your roof is built to stand up to it all. HEP’s Roofing pairs hometown service with cutting-edge materials, delivering installations and repairs that keep your property dry, efficient, and attractive year-round. Our licensed crews handle everything—from precision inspections and detailed estimates to seamless clean-up—so you can simply enjoy the confidence of “Roofing Done Right.”

Homeowners and businesses across Polk County choose us because we treat every shingle, screw, and seam as if it were protecting our own families. We source premium, wind-rated products, back our work with industry-leading warranties, and stay just a phone call away long after the job is complete. Whether you need a quick leak fix or a full roof replacement, HEP’s Roofing turns trust into tangible results—right here in Mulberry.

What our customers say

Ernest came out and did a plumbing inspection. Did a great job and provided information and pictures needed.
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Cindy S.
Craig and Jeremiah are the BEST VERY PROFESSIONAL COURTEUS AND FRIENDLY IF I COULD GIVE THEM 20 STARS I WOULD I WOULD HIGHLY RECOMMEND THEM DONNA NOEL I ALSO WANTED TO GIVE A REVIEW ON WILL PACK HE CHECKED OUR ROOF. WILL IS ALSO COURTEUS FRIENDLY AND PROFESSIONAL. ALL THE CREW ARE EXCEPTIONAL. AMANDA ALSO.
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Donna N.
Will came out same day for a roof inspection very professional and very helpful!
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Jessica B.
HEP came to my house in Lenoir City to repair (put back in place) some vinyl soffit pieces on the roof over hang. I had several of these around the house and most were high off the ground. Stephen Lemoine was EXCELLENT. Stephen was knowledgeable, courteous, completed the repair in less time than I expected, and gave me additional needed information without trying to over sell. The pricing was fair. I would recommend HEP and Stephen in particular. By the way, it was maybe the hottest day of the year but Stephen didn't let that hinder the work.🙂
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JE R.
The service was very fast. We had a technician out to check our furnace and he kindly informed us they no longer make the parts that we would need, which is understandable as the unit was manufactured in 1997. They were able to get a team out the very next day to install a new HVAC unit and furnace, these gentlemen worked extremely hard from daylight to dark finally finishing up around 9 PM. They had everything up and running and we’re so quiet and thorough. I barely knew they were there! We did have an issue with the unit cooling after start up. I called the following morning and had a technician out within a few hours that fixed the issue. Overall, the entire process was extremely easy, fast, and thorough. We have a roofing project to begin next week with this company as well and only expect great things going forward!
Brandie E. profile photo
Brandie E.
Christian Jordan came out and looked at my roof. Provided great customer service. We definitely recommend him and his company
Brett G. profile photo
Brett G.
Christian Jordan with the roofing department had great customer service
James S. profile photo
James S.
José is the man of the month. Kind friendly thorough. We were on the struggle bus to get repairs done properly by other companies before calling Hep. José was here next day & had all 3 major issues repaired in hours . Mind you it is mid july & miserable out . He had the best attitude. We will be requesting him again for our next property restoration project! Thank you! HEP has earned our future business as well.
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Darrell J.
Michael was great! Came out same day to quote my roof replacement. 10/10
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Tuffyybtw
The contractor was very nice and patient, he went above and beyond to to a fantastic job on my roof, getting it perfect thank you you deserve 5 stars
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Lisa A.

Roofing Done Right in Mulberry: The HEP Company Difference

Roofing is not a sideline service for HEP Company—it is the core of everything the team does each day in Mulberry. From the first inspection to the final shingle laid, every stage reflects the company’s “roofing done right” philosophy. Homeowners and property managers across Mulberry rely on HEP because the firm approaches each project as a custom solution rather than a one-size-fits-all package. The result is a roof that performs flawlessly in the subtropical climate, handles frequent summer storms, and looks great year after year.

Why “Roofing Done Right” Matters in Mulberry

Mulberry experiences powerful afternoon thunderstorms, occasional tropical systems, and abundant UV exposure. These conditions can quickly expose workmanship shortcuts. A “roofing done right” approach focuses on:

  • Comprehensive planning specific to a property’s orientation and microclimate
  • High-performance underlayment selected for Florida’s temperature swings
  • Proper nailing patterns that withstand uplift from gusty winds
  • Adequate ventilation to exhaust attic heat and moisture

When each element is addressed intentionally, the roof lasts longer, resists storm damage, and protects indoor comfort levels.

A Detailed Look at the HEP Roofing Process

HEP Company follows a structured, multi-phase process that eliminates guesswork. By codifying every step, the team produces consistent, measurable results on every job in Mulberry.

Phase 1: In-Depth Roof Inspection

The project begins with a meticulous roof inspection that goes beyond a quick glance at shingles. HEP technicians examine:

  • Decking integrity, searching for deflection, rot, or loose sheathing
  • Flashing around chimneys, skylights, and plumbing stacks
  • Ventilation pathways and existing vent efficacy
  • Gutter alignment and signs of water backup
  • Attic insulation depth and moisture presence

Clients receive a written report outlining current conditions and recommended actions. Photographs document all findings, giving property owners a clear visual baseline before work begins.

Phase 2: Solution Design and Material Selection

Once data is collected, HEP creates a roof system tailored to the building’s architecture and the owner’s performance goals. The team may recommend:

  • Advanced synthetic underlayment for moisture resistance
  • Class 4 impact-rated asphalt shingles for added hail protection
  • Energy-efficient cool roof coatings to reflect UV and lower cooling costs
  • Seamless aluminum gutters to channel massive rainfall away from foundations
  • Ridge-vent or solar-powered exhaust fans for attic ventilation

Each component is chosen to work in harmony, forming a resilient, cohesive system rather than a collection of unrelated parts.

Phase 3: Protective Site Preparation

Prior to tear-off, HEP crews safeguard landscaping, patios, HVAC compressors, and pool decks. Protective protocols include:

  • Heavy-duty tarps secured over shrubs and flowerbeds
  • Plywood barriers at entryways to prevent falling debris damage
  • Magnet-rolled drop zones to capture lost nails and fasteners
  • Designated waste containers strategically positioned to keep the work area clean

Proper site preparation minimizes disruption and preserves property aesthetics while major work takes place overhead.

Phase 4: Precise Roof Removal

A roof can’t be installed correctly until the old system is removed with equal attention to detail. HEP technicians:

  • Strip shingles in manageable sections, handling debris continuously
  • Inspect decking board by board, replacing only compromised sections
  • Tighten or replace fasteners throughout the field to eliminate squeaks and soft spots
  • Air-clean the deck surface so new underlayment bonds perfectly

By treating removal as an essential craft, the crew avoids hidden weak spots that could shorten the new roof’s lifespan.

Phase 5: Installation to Exact Manufacturer Specifications

With a pristine deck ready, installation proceeds according to manufacturer bulletins and Florida Building Code. Key practices include:

  • Starter strip shingles positioned with the correct overhang to stop wind lift
  • Six-nail patterns or high-wind nailing zones where codes demand extra reinforcement
  • Ice-and-water barrier in valleys and around all roof penetrations
  • Step flashing woven precisely into sidewall intersections
  • Continuous ridge vent aligned with intake vents for balanced airflow

Every box of product used on the job is logged in a project binder, enabling full traceability for warranty support.

Phase 6: Comprehensive Quality Assurance

Quality audits begin long before the final cleanup. The site supervisor documents milestones such as:

  • Underlayment coverage, evaluated against scaling diagrams
  • Flashing integrity, verified with water spray tests
  • Fastener penetration, measured for depth and spacing accuracy
  • Ridge cap alignment, checked for straightness across the entire roofline

Only when all internal checklists pass does the supervisor schedule the homeowner walkthrough to showcase the completed roof.

Materials That Stand Up to Mulberry Weather

Asphalt Shingles: Classic Strength

Architectural asphalt shingles remain popular in Mulberry for their cost-to-performance ratio. Features that align with HEP’s “done right” criteria include:

  • Fiberglass core mats for tensile strength
  • Multi-layer sealant strips that activate under solar heat and lock tabs tight
  • UV-resistant granules to reduce color fading and surface brittle cracking
  • Optional reflective coatings recognized by ENERGY STAR

Metal Roofing: Durability with Style

Metal roofing, often fabricated from Galvalume or aluminum alloys, provides a sleek appearance and long service life. HEP specialists address vital details such as:

  • Properly sized butyl sealant strips beneath standing seams
  • Concealed fastener systems that allow metal to expand and contract without loosening
  • High-temperature underlayment to manage radiant heat from sun-baked panels
  • Custom-formed edge metal to match complex roof geometries

Flat Roofing Solutions

Not every Mulberry structure features a pitched roof. For commercial buildings or residential additions with low-slope decks, HEP recommends:

  • TPO membranes thermally welded for monolithic water barriers
  • Modified bitumen with granular cap sheets for impact resistance
  • Coatings that restore aged substrates and reflect solar load

All flat roof solutions incorporate tapered insulation crickets to promote positive drainage, preventing ponding water that leads to leaks.

Addressing Common Mulberry Roofing Challenges

High Humidity and Attic Moisture

Persistent humidity fosters mold growth in poorly ventilated attics. HEP combats this problem by:

  • Installing ridge vents sized to match soffit intake
  • Adding baffles to direct airflow past insulation without restriction
  • Incorporating vapor barriers where insulation meets conditioned spaces

Severe Thunderstorms and Wind Uplift

Mulberry’s summer squalls can push wind speeds well above 60 mph. Roofs that fail often show inadequate nailing. HEP solutions:

  • Six-nailing each shingle rather than the basic four-nail configuration
  • Utilizing ring-shank nails that grip decking more aggressively
  • Positioning starter courses with an adhesive strip facing prevailing winds

UV Degradation

Year-round sun exposure can slowly bake asphalt binders and fade roof pigment. Countermeasures include:

  • High-albedo shingles that reflect a greater percentage of infrared light
  • Metal panel finishes with Kynar 500 coatings known for colorfast longevity
  • Granule technology infused with algae-resistant copper to prevent streaking

Heavy Rainfall and Water Shedding

During a tropical deluge, roof valleys channel thousands of gallons of water per hour. HEP ensures:

  • Open metal valley flashing with center crimps to keep flow centered
  • Ice-and-water membranes extended into valleys for redundant protection
  • Oversized downspouts to quickly evacuate roof runoff

Energy Efficiency Through Proper Roofing

Energy expenses rise each summer when HVAC systems fight attic heat. HEP integrates strategies that slash cooling load:

  • Radiant barrier decking or retrofit foil stapled to rafters
  • R-30 attic insulation upgrades coupled with air sealing
  • Light-colored roofing that reflects solar energy rather than absorbing it
  • Ridge vent designs that create continuous airflow, whisking hot air out naturally

Clients appreciate roofs that protect interiors and reduce monthly utility bills simultaneously.

Maintenance Programs to Extend Roof Life

Even a perfectly built roof needs periodic care. HEP offers maintenance packages that focus on proactive attention. Typical program tasks include:

  • Semi-annual inspections after spring pollen season and post-hurricane threats
  • Caulk sealant checks around storm collars and satellite brackets
  • Debris clearing from valleys, behind chimneys, and around dormers
  • Gutter flushing to prevent water damming and fascia rot
  • Infrared scans to detect hidden moisture before leak stains appear

Regular maintenance ensures the “done right” roof continues to perform like new year after year.

Signs Your Mulberry Roof Needs Attention

Homeowners can watch for telltale signals that prompt a service call:

  • Darkened ceiling spots or faint attic odors
  • Shingle granules accumulating in gutter troughs
  • Raised nail heads visible from ground level
  • Flashing sections lifting or showing rust streaks
  • Persistent attic temperatures above outdoor readings, even with vents

Responding promptly prevents minor defects from escalating into costly repairs.

HEP’s Commitment to Safety on Every Project

Roofing is inherently risky, but HEP adheres to strict safety protocols that protect workers and residents alike.

Employee Training and Certification

All crew members complete:

  • OSHA 10-hour or 30-hour construction safety courses
  • Fall protection gear fitting and practice drills
  • Ladder setup and inspection workshops

On-Site Safeguards

  • Anchor points installed before tear-off begins
  • Guardrails or safety parapets on low-slope edges
  • Daily toolbox talks reviewing weather conditions and hazard reports
  • Clearly marked exclusion zones to keep occupants out of harm’s way

By fostering a culture of safety, HEP maintains efficiency while ensuring no shortcuts jeopardize lives or project quality.

The Importance of Local Expertise in Mulberry

Roofing codes, permit workflows, and climate variables differ from county to county. HEP’s local presence benefits property owners in multiple ways.

Rapid Permit Processing

Familiarity with Polk County Building Division procedures enables HEP to:

  • Submit complete application packets without missing documents
  • Navigate inspections efficiently by scheduling at optimal phases
  • Address any plan examiner comments quickly, keeping the timeline on track

Supplier Relationships for Faster Material Delivery

HEP’s long-standing connections with regional distributors translate to:

  • Priority restocking of high-demand shingle colors
  • Custom metal bending delivered to site within tight timeframes
  • Accurate delivery windows, reducing downtime waiting on supplies

Weather-Responsive Scheduling

Crews monitor local radar patterns and adjust workdays to avoid afternoon thunderstorms. This foresight minimizes exposure of open decking and upholds installation quality.

Enhancing Curb Appeal Through Roofing Design

Beyond performance, a roof shapes a home’s visual identity. HEP helps Mulberry residents transform curb appeal by focusing on:

  • Color palettes that complement exterior paint and masonry
  • Dimensional shingle patterns that add architectural depth
  • Standing-seam rib spacing that accentuates rooflines
  • Coordinated accessories such as vent stacks painted to match roofing tones

A well-planned roof can rejuvenate a dated exterior and boost neighborhood beauty.

Integrating Gutters, Skylights, and Accessories

A cohesive rooftop system often includes functional upgrades:

  • Seamless gutters color-matched to fascia boards
  • Low-profile skylights with argon-filled glass to enhance indoor daylighting
  • Rain chains that transform downspout drainage into a decorative feature
  • Copper or stainless steel chimney caps that prevent spark escape and animal intrusion

Because HEP’s crews handle the entire scope, homeowners enjoy one project timeline instead of juggling multiple contractors.

Storm Readiness: Roofing for Hurricane and Hail Events

While full hurricanes rarely make direct landfall in inland Polk County, feeder bands can spawn damaging winds and hail. HEP fortifies homes against these threats by:

  • Using shingles with UL 2218 Class 4 impact certificates, resisting large hail strikes
  • Deploying ring-shank nails or screws for superior pull-through resistance
  • Double-laminating starter strips at eave edges to prevent initial tear-offs
  • Leveraging peel-and-stick water barriers on the entire deck for secondary waterproofing

By designing with worst-case scenarios in mind, roofs emerge stronger and require fewer emergency repairs after storms.

Post-Installation Documentation

Once a project ends, HEP provides a thorough package of documents that homeowners keep for insurance, warranty, and resale value purposes:

  • Detailed material list and manufacturer lot numbers
  • Photographs at critical installation milestones
  • Building permit completion and inspection approvals
  • Written workmanship warranty outlining covered services
  • Maintenance schedule recommendations tailored to the specific roof type

This transparency underscores HEP’s confidence in its process and gives owners a clear roadmap for long-term roof care.

Sustainable Roofing Practices for Environmentally Conscious Clients

HEP integrates eco-friendly considerations into every Mulberry roofing project.

Recycling Old Roofing Materials

  • Asphalt shingles diverted to authorized recyclers where they are processed into paving aggregate
  • Metal roofing panels collected and sent to scrap yards for full material recovery
  • Packaging materials separated for cardboard and plastic recycling streams

Offering Cool Roof Options

Cool roofing reduces urban heat island effect and energy demand. Solutions include:

  • Solar-reflective shingles with higher SRI (Solar Reflectance Index) values
  • White or light-gray TPO membranes on low-slope decks
  • Metal roofs coated with high emissivity pigments to radiate absorbed heat quickly

Smart Material Sourcing

  • FSC-certified wood products when replacing decking
  • Low-VOC adhesives and sealants for healthier indoor air quality
  • Regionally manufactured components to shrink transportation carbon footprint

Sustainability does not compromise durability; it enhances overall project integrity.

Roof Ventilation and Insulation: The Hidden Heroes

Balanced Intake and Exhaust

An effective attic ventilation design requires equal parts intake and exhaust. HEP evaluates:

  • Continuous soffit vents free of paint clogs or insulation blockages
  • Roof-mount or ridge vents properly shingled for leak prevention
  • Gable vents integrated in older homes synced with newer ridge systems

Insulation Synergy

Correct ventilation pairs with appropriate insulation for maximum thermal control. HEP offers:

  • Blown-in fiberglass or cellulose to fill irregular attic cavities
  • Spray foam in tight roof assemblies for air sealing and R-value boost
  • Insulation dams that maintain airflow channels at eaves

Together, these measures keep interiors cooler, reduce moisture, and extend shingle life.

The Role of Flashing in a “Roofing Done Right” System

Flashing is the frontline defense at transition points where leaks love to start. HEP’s flashing standards include:

  • 26-gauge galvanized or stainless steel step flashing for sidewalls
  • Pre-finished aluminum drip edges installed with correct overbite into gutters
  • Saddle flashing on wide chimneys to split water flows
  • End-wall flashing fashioned in a continuous length where possible to reduce seams

Attention to these small but critical details prevents water ingress that might otherwise go unnoticed until major damage occurs.

Technology Integration for Modern Roofing

HEP leverages digital tools to enhance project accuracy and client communication.

Drone Roof Mapping

Unmanned aerial vehicles capture high-resolution images and generate 3D models. Benefits include:

  • Documenting pre-existing conditions without foot traffic damaging fragile shingles
  • Calculating precise material quantities, reducing waste
  • Creating shareable visuals that help homeowners grasp complex roof geometries

Project Management Platforms

  • Real-time progress updates accessible through secure portals
  • Photo journals timestamped for transparency
  • Centralized change order approval systems to keep schedules and budgets aligned

Infrared Moisture Scanning

Thermal imaging detects hidden saturation points beneath roofing layers. Early detection prevents costly structural rot.

Common Roofing Myths Debunked by HEP Experts

Mulberry homeowners sometimes encounter myths that can lead to poor decisions. HEP clarifies key misconceptions:

  • Myth: “More attic insulation is always better.”
    Truth: Without balanced ventilation, excess insulation traps moisture and heat.
  • Myth: “Metal roofs attract lightning.”
    Truth: Metal merely conducts electricity safely to ground and is no more likely to be hit.
  • Myth: “Pressure washing shingles extends life.”
    Truth: High-pressure streams dislodge protective granules and void warranties.
  • Myth: “A new roof eliminates the need for gutters.”
    Truth: Gutters manage roof runoff; skipping them risks foundation erosion.

By addressing these myths, homeowners make informed, long-term decisions rather than quick fixes.

Preparing Your Home for a Roofing Project

Smooth project execution begins with a modest amount of homeowner preparation. HEP recommends:

  • Removing fragile décor from interior walls; hammering can cause vibrations
  • Clearing driveways and carports for material deliveries
  • Covering items in attic storage with light tarps to catch incidental dust
  • Relocating patio furniture away from eaves to avoid stray debris

These simple steps ensure the roof replacement proceeds efficiently and safely with minimal inconvenience.

Final Walkthrough: Ensuring Satisfaction

After installation and cleanup, HEP invites homeowners to participate in a structured walkthrough. Checklist highlights include:

  • Verifying shingle color consistency under natural light
  • Confirming ridge vent lines appear straight from street-level vantage points
  • Testing attic ventilation flow with smoke puffs or thermal probes
  • Inspecting lawn and flowerbeds with magnetic sweep for stray fasteners
  • Reviewing the warranty packet and maintenance schedule

Only when every point meets or exceeds expectations does the project officially conclude. Homeowners can then enjoy the peace of mind that comes from knowing their Mulberry property is protected by a roof truly “done right.”

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(423) 228-7848