Emergency Repairs
Emergency Repairs | Roofing Done Right | Roofing | Lancing
When a sudden downpour turns a small leak into a living-room waterfall, Lancing homeowners call HEP because we understand that every minute counts. Our rapid-response crew arrives with the tools, materials and expertise to secure and restore your roof before further damage spreads. From slipped tiles and torn felt to full chimney flashings, we diagnose on the spot, deliver clear quotes, and get straight to work—often in a single visit. It’s the kind of service you remember when neighbours ask who handles “roofing done right”.
Behind each emergency repair is a team of qualified specialists who live locally, respect your property and back every job with a no-quibble guarantee. We tidy as we go, photograph the finished work for your records, and stay on call 24/7 should the weather take another turn. Whether you own a seafront cottage or manage a bustling high-street shop, HEP keeps Lancing covered—so you can get back to normal with total peace of mind.
FAQs
What situations are considered a roofing emergency and how fast can you reach a property in Lancing?
A roofing emergency is any sudden issue that exposes the inside of your home or business to the weather, threatens structural stability, or poses a safety hazard—such as storm-torn tiles, major leaks, tree impact, or a collapsing flat-roof deck. Because we are based near Lancing, our on-call team aims to be on site within 60–90 minutes of your call, day or night. We arrive fully equipped to make the roof safe and watertight on the first visit.
Are your emergency repair services available 24/7, even on weekends and bank holidays?
Yes. Roofing Done Right operates a dedicated 24/7 emergency line that is staffed around the clock, including weekends and bank holidays. Whether the issue occurs at 2 am during a storm or midday on Christmas, you will speak directly to a qualified roofer—not a call centre—who can dispatch a crew immediately.
What temporary measures can you provide if the weather prevents a full repair straight away?
If heavy rain, high winds, or poor light make a permanent fix unsafe, we install robust temporary protections such as industrial-grade tarpaulin, shrink-wrap sheeting, or emergency patching compounds. These materials are securely tied into sound parts of the roof to prevent further water ingress, giving you peace of mind until we return—usually within 24–48 hours—for the full repair once conditions allow.
Can you help with insurance claims after storm or impact damage?
Absolutely. We document the damage with photographs, create a detailed written report, and provide an itemised quotation that meets insurers’ requirements. We can liaise directly with your loss adjuster to speed up approval, and our experience with all major UK insurers often helps clients get their claims processed more smoothly and quickly.
How much do emergency roof repairs cost and do you charge a call-out fee?
We keep our pricing transparent. There is a fixed call-out fee that covers travel and the first hour of labour; after that we charge in 30-minute increments so you only pay for the time needed. Material costs are always agreed with you before work starts. In many cases we can give a ballpark figure over the phone and confirm a written, no-obligation quote on site before you commit.
What types of roofs can you repair and do your emergency fixes come with a warranty?
Our team is trained to work on pitched and flat roofs of all common materials, including clay or concrete tiles, natural slate, felt, GRP/fibreglass, EPDM rubber, and metal sheet systems. Emergency repairs are performed to the same standards as scheduled works, and once a permanent repair is completed we provide a written workmanship warranty of up to 10 years, backed by full public liability insurance for added assurance.