Roof Replacement

Roof Replacement | Roofing | Newport

Salt-laden coastal air, sudden squalls off the Solent, and decades of sunshine all take their toll on Newport roofs. When leaks start staining ceilings or slipped slates litter the driveway, it’s more than a minor annoyance—it’s a signal that your whole home needs a fresh layer of protection. A full roof replacement from HEP’s Roofing restores that peace-of-mind barrier, keeping every gust and droplet where it belongs: outside.

Our Newport team combines island-hardened craftsmanship with modern, energy-efficient materials, so your new roof isn’t just tougher—it’s smarter. We remove every scrap of the old system, inspect the decking, upgrade ventilation, and install premium shingles, tiles, or metal that match your home’s style and the town’s heritage look. Most projects are watertight the same day we start, and we leave your property cleaner than we found it.

From the first free inspection to the final nail check, expect clear communication, photo updates, and a workmanship warranty that outlasts the unpredictable Isle of Wight weather. Choose HEP’s Roofing and trade roof worries for years of quiet, weatherproof comfort in Newport.

What our customers say

Tim Lawson and Matt Williams performed a thorough review of the roof at my condo, gave me my options and I chose one. They performed their work that day in a fine manner.

David E.

Lee came out promptly when they promised and perform a thorough inspection and pointed several areas that we needed to watch and gave a great estimate on several repair options.

Jason A.

We (Leroy and Helen Queen, my parents) had our leaky roof replaced by HEP at the end of July 2019. We had a wonderful experience from start to finish: from Joshua who recommended HEP for our roofing needs, to Jason our Sales Rep who measured and then inspected the finished work, to Chris in the office who helped us with the financing, to the crew of men that came out and did a marvelous job removing, installing, and then tidying up afterwards. We were mightily impressed; they worked so quickly. We highly recommend giving HEP a call for your roofing needs based on our own experience with them. They all worked really hard and quickly to get us a new roof; something we very greatly appreciate. Thanks HEP!

Tosha M.

My air conditioner on my house is 12 years old so a yearly inspection is a must. thanks to mr cole for coming out and making sure my unit was still ok .. he did a great job inspecting and letting me know where i was standing with everything. it is hard to find a company also who is honest ,,does not rip you off and of course does the job the way it should be--RIGHT THE FIRST TIME. thanks so much guys,, you make a difference. i apologize - i cant get the option how to add another review so ill have to continue on this one ,, ,,,, for Mr Travis Colston.. you are a godsend. I am so confident moving forward with putting a new roof on my home. I cannot get over the fact how you guys give more than 100 percent making sure the work is done RIGHT as i said in the earlier paragraph. Your Roof Inspection was outstanding and professional ,, i have never felt better when faced with such a huge responsibility homeowners have -which one thing ,, eventually, is replacing your roof..... HEP has been FANTASTIC with everything else I needed done and i know they will be with this as well... THANK YOU SO MUCH

Andy J.

I wish all customer service was as good as the guys that work in the roofing department at HEP. They were polite, easy to talk to, very knowledgeable of my roof problem, explained everything that was wrong and what needed to be done immediately and in the near future. You guys are super!

Alice M.

Jason did an awesome job on my roof. He was very knowledgeable about his profession and was very courteous and well mannered.

Nikki D.

HEP was prompt in getting our job estimated and starting work. We had them replace a patio roof and perform some other minor repairs on the roof. They came out on Saturday, and Jason walked through everything, explaining the rationale behind his recommendations. They were exactly in line with existing recommendations from our home inspection, so I had confidence that he was giving his honest opinion and not just trying to upsell. Due to a clerical error, they removed our entire roof by accident, but replaced it at no cost. They immediately notified me when this happened and got it rectified right away. They were honest and transparent through the whole process. After the completion of the work, I notified them of a couple of punch list items and they knocked them out quickly without me having to pester or make a scene like you would with a less reputable contractor. This is the kind of contractor that you keep around. Reliable, easy to contact, responsive, and honest. I am a very independent DIYer, but if I can't do it, my first call will definitely be to HEP. . Thanks Jason and everyone at HEP.

Zachary C.

HEP is by far one of the best companies, of any kind, I've ever dealt with. We've had HEP replace our HVAC system and just signed contracts with them for some major plumbing repair and a new roof. In our experience with HEP, we've found that they do everything, and they do everything really well. Which is great for us because we don't have to waste any time going through the giant pain process of finding contractors and then finding out if we can trust them. With HEP, the whole experience is like working with your brothers and sisters. Everyone we've met has gone out of their way to make us feel like we're part of their family. To me, the kind of quality service you get from that kind of a business relationship is worth its weight in gold. Thank you, HEP!

Ninestream C.

Travis came out this afternoon and gave me a quote on a new roof and financing options. He was very informative and knowledgeable. Excellent customer service. I reccommend for fast and friendly service. Go VOLS!!

Scott T.

Travis was the nicest person and help me in so many ways as far as the way my new roof should be

Betty G.

Roofing Excellence in Newport: How HEP Delivers Superior Roof Replacement

Newport’s coastal position, rolling hills, and changeable weather create a unique set of challenges for any building’s roof. From driving rain and salt-laden winds to sudden temperature shifts, roofs in this part of South Wales endure more stress than many homeowners realize. HEP, an established authority in professional roofing, meets these challenges head-on with a specialized roof replacement service tailored for Newport properties. The following guide takes an in-depth look at how HEP approaches every aspect of roof replacement, showcasing methods, materials, and expertise developed specifically for local conditions.

The Newport Climate and Why Roof Replacement Matters

Newport sits at the mouth of the River Usk, where maritime air frequently collides with inland weather systems. This combination results in:

High annual rainfall
Periodic gale-force winds
Frequent freeze-thaw cycles in winter
Elevated humidity year-round
Coastal salt exposure in eastern districts

These conditions accelerate roof degradation, making timely roof replacement critical for structural integrity, thermal efficiency, and occupant safety.

HEP’s Local Roofing Insight

HEP’s teams are staffed with technicians who live and work across the Newport region, from Caerleon down to Duffryn and over to Rogerstone. Years of hands-on experience with local architecture—Victorian terraces, semi-detached suburban homes, converted farmhouses, and modern commercial units—give HEP a nuanced understanding of how different roof designs respond to Newport’s climate.

The HEP Roof Replacement Methodology

Replacing a roof is a complex operation that requires meticulous planning and flawless execution. HEP follows a multi-stage process designed to minimize disruption while maximizing long-term performance.

1. Comprehensive Roof Survey

Before any physical work starts, HEP carries out an extensive roof survey. The survey includes:

Drone imagery to capture high-resolution aerial views
Moisture mapping with infrared thermography
Structural load assessment across rafters and trusses
Gutter, flashing, and chimney inspection
Identification of bio-growth such as moss or lichen

By gathering granular data upfront, HEP develops a precise scope of work tailored to each property.

2. Material Selection and Specification

Material choice is fundamental to roof longevity. HEP’s consultants balance form, function, and environmental impact when recommending materials. Common options include:

Slate tiles sourced from Wales and Spain for heritage homes
Concrete interlocking tiles for cost-effective durability
Clay tiles that complement period architecture
Standing seam metal panels for modern builds
High-performance synthetic membranes for flat roofs

Every material selected meets British Standard (BS) and European (EN) norms, ensuring structural compliance and wind-uplift resistance suitable for Newport’s gusty winters.

3. Scheduling and Logistical Planning

Newport’s narrow terraced streets and conservation areas often pose logistical hurdles. HEP addresses these constraints by:

Coordinating with local authorities for scaffold permits
Utilizing compact load-bearing platforms to avoid obstructing pedestrians
Implementing waste segregation zones that conform to recycling regulations

A detailed project schedule, shared ahead of commencement, enables residents to anticipate essential milestones.

4. Safe Removal of Existing Roof Coverings

Removal, or “strip-off,” is executed with strict adherence to Health & Safety Executive (HSE) guidelines. Steps include:

Erection of perimeter guard rails and debris netting
Controlled dismantling from ridge to eaves
Asbestos identification and isolation where historical layers are present

All waste streams are catalogued and transported to licensed recycling facilities, supporting Newport’s sustainability objectives.

5. Structural Upgrades and Reinforcement

Once decking is exposed, HEP evaluates structural timbers. Typical reinforcement activities encompass:

Replacing compromised rafters with kiln-dried treated timber
Installing hangers to redistribute load in extended spans
Adding lateral bracing for wind uplift mitigation
Integrating vapour control layers to prevent condensation in loft spaces

These measures future-proof the property against storms and extreme temperature swings.

6. Installation of New Roof System

The installation phase varies by roof type.

Pitched Roofs

Breathable underlay with high vapour permeability
Counter-battens for ventilation pathways
Tile or slate fixing using non-corrosive hooks or nails
Precision-aligned ridge and hip systems with dry-fix methods

Flat Roofs

Tapered insulation boards to optimize drainage
Two-part polyurethane adhesive bonding
Single-ply membrane or torch-on bitumen layers with hot-air welded seams
Edge trims in powder-coated aluminium to resist salt spray

7. Detailing and Weatherproofing

Critical junctions—chimney breasts, skylights, abutments—receive bespoke flashing crafted from lead, GRP, or coated aluminium. Where roofs meet external walls, HEP employs stepped flashing set into mortar chases, ensuring watertight continuity.

8. Quality Assurance and Handover

HEP completes every project with:

Photo documentation of hidden layers for homeowner records
Post-installation drone survey verifying alignment and finish
Manufacturer-approved installation certification
Detailed maintenance guidelines

These elements provide peace of mind long after scaffold removal.

Advanced Roofing Materials Favoured by HEP

Innovative products deliver heightened performance for Newport properties.

Natural Slate

Lifespan exceeding 100 years when correctly installed
Low water absorption rate ideal for heavy rainfall
Distinctive aesthetic aligned with Welsh architectural heritage

Recycled Composite Tiles

Manufactured from reclaimed polymers and limestone
Up to 50% lighter than concrete tiles, reducing structural strain
High impact resistance against hail or debris

Standing Seam Zinc or Aluminium

Minimalist appearance for contemporary designs
Self-healing oxide layer extends service life
Suitable for roofs with pitches as low as 3°

EPDM Rubber Membranes

Seamless sheets minimize leakage risk on flat roofs
Flexes with temperature changes without cracking
Proven 40-year performance records in UK installations

Energy Efficiency Gains from Roof Replacement

A new roof delivers measurable improvements to energy consumption.

Insulation Upgrades

HEP fits high-density insulation boards above or below rafters, eliminating thermal bridges. Many Newport homes achieve:

Up to 25% reduction in heat loss
Enhanced SAP (Standard Assessment Procedure) scores
Improved indoor comfort during cold spells

Reflective Surfaces

Metal roofs and light-coloured synthetic membranes reflect solar radiation, lowering attic temperatures in summer and easing demand on cooling appliances.

Signs a Newport Roof Requires Replacement

Homeowners often delay replacement until visible leaks appear, yet earlier indicators warrant attention.

Granule loss from asphalt shingles accumulating in gutters
Sagging roofline or dipping ridges
Persistent condensation in loft spaces even after ventilation improvements
Growth of moss indicating moisture retention
Flashing corrosion around chimneys or dormer windows
Daylight penetration through roof boards visible from attic

HEP’s survey service identifies these symptoms before structural damage escalates.

Safety and Regulatory Compliance

Roof work is classified as high risk. HEP meets stringent standards through:

CSCS-certified operatives
Weekly toolbox talks covering fall prevention, manual handling, and weather contingencies
Regular equipment inspections as stipulated in the Provision and Use of Work Equipment Regulations (PUWER)
Compliance with The Construction (Design and Management) Regulations 2015 (CDM 2015)

Environmental Responsibility in Roofing

HEP integrates eco-mindful practices at every stage.

Material Recycling

Separating old tiles, slates, and timbers for repurposing or recycling
Transporting lead flashings to specialized recycling facilities
Documenting waste transfer notes for regulatory traceability

Sustainable Procurement

Prioritizing timber from FSC-certified sources
Selecting membranes and insulation with low global warming potential (GWP)
Offering solar-ready roofing solutions for future PV installations

Stormwater Management

HEP installs optional green roof layers on flat roofs, where succulents and sedums absorb rainfall, easing pressure on Newport’s drainage network during heavy storms.

Post-Replacement Maintenance Guidance

A replacement roof can last decades with minimal upkeep when best practices are followed. HEP provides tailored maintenance schedules that recommend:

Annual Visual Inspections

Checking for displaced tiles after winter gales
Clearing leaf debris from valleys and gutters
Confirming intact seals around roof penetrations

Biennial Professional Check-Ups

Drone surveys to spot early wear, saving on costly repairs
Thermal imaging to detect insulation anomalies

Preventive Actions

Moss treatment using biocide sprays safe for local wildlife
Application of clear breathable sealants on porous clay tiles
Tightening of dry-ridge system clamps to maintain storm resistance

Architectural Diversity Across Newport Roofs

Newport’s neighbourhoods display a wide spectrum of roof designs, each presenting unique replacement considerations.

Victorian Terraces

Predominantly Welsh slate coverings with ornate clay ridge tiles
Steep pitches optimize drainage but require secure scaffold staging
Narrow streets dictate lightweight hoisting systems

Post-War Semi-Detached Homes

Concrete interlocking tiles common from 1950s developments in Malpas and Alway
Broader roof spans benefit from modern breathable membranes
Soffit and fascia upgrades often integrated during replacement

Rural Conversions

Former barns and farmhouses around Langstone and Ponthir feature large timber trusses
Exposed beams necessitate careful removal and replacement sequencing
Heritage conservation guidelines influence material selection

Waterproofing Innovations for Flat Roofs in Newport

While pitched roofs dominate domestic housing, flat roofs appear on extensions, dormers, and commercial premises. HEP’s solution set includes:

Liquid-applied polyurethane systems forming seamless skins that self-cure even in damp conditions
Hot-melt rubber-bitumen hybrids providing immediate rain resistance during installation
Inverted warm-roof configurations where insulation lies above waterproofing, protecting membranes from thermal stress

Roof Ventilation: A Pillar of Durability

Inadequate ventilation leads to condensation, timber decay, and mould growth. HEP designs airflow strategies featuring:

Eaves vents combined with ridge ventilation delivering continuous air passage
Over-fascia vents for properties with limited soffit depth
Mechanical extraction in high-humidity interiors such as bathrooms beneath loft spaces

Balanced ventilation maintains stable roof temperatures throughout Newport’s seasonal variations, prolonging membrane life and safeguarding insulation R-values.

Flashings, Valleys, and Gutter Systems

These secondary elements are essential yet often overlooked.

Lead and GRP Flashings

Lead offers malleability and longevity, ideal for complex chimney junctions
Glass-reinforced plastic (GRP) delivers lightweight, corrosion-proof performance where lead theft risk exists

Valleys

Pre-formed aluminium or fibreglass valleys accelerate installation and reduce leak points
Under-valley support boards prevent sagging under heavy rainfall

Gutters and Downpipes

High-capacity, Ogee-profile gutters manage Newport’s intense downpours
Leaf guards mitigate blockages from nearby deciduous trees

Structural Considerations for Solar Integration

The rise in photovoltaic adoption across South Wales means many homeowners now consider future solar compatibility during roof replacement. HEP facilitates:

Reinforced rafters or purlins sized to bear extra panel weight
Pre-installed mounting anchors flushed with tiles or slates
Conduit pathways beneath membranes for concealed cabling

These provisions simplify later PV installation without compromising roof integrity.

Regional Service Reach Within Newport

HEP’s roof replacement teams operate across all municipal wards, including:

City Centre & Pillgwenlly
St Julians & Beechwood
Bettws & Malpas
Rogerstone & High Cross
Lliswerry & Nash
Caerleon & Ponthir
Langstone & Llanwern
All rural outlying hamlets bordering Monmouthshire

Each locality benefits from site-specific risk assessments that account for traffic patterns, conservation status, and microclimate nuances.

Coordination With Newport Planning Regulations

Conservation areas such as Caerleon’s historic core require adherence to Article 4 directions. HEP assists homeowners by:

Supplying detailed heritage statements for planning submissions
Matching replacement slates or tiles to original hues and dimensions
Employing lime mortar where traditional pointing is mandated

The Role of Insurance in Roof Replacement

Storm damage is a frequent catalyst for roof renewal around Newport. HEP’s administrative team aids clients through:

Photographic evidence collection
Itemized reports referencing British Standards codes
Clarification of policy clauses on like-for-like replacement

This support streamlines the claims process, allowing technical teams to focus on remedial action once approvals are secured.

Advantages of HEP’s Roof Replacement Service

A summary of benefits delivered to Newport property owners:

Locally attuned expertise addressing microclimatic stressors
End-to-end project management aligning structural, aesthetic, and regulatory demands
High-calibre workmanship underpinned by industry accreditation
Sustainable practices that lower environmental impact
Comprehensive documentation ensuring traceability and long-term assurance

Skills and Certifications

NVQ Level 2 & 3 qualifications in Roof Slating, Tiling, and Built-Up Roofing
Approved Installers for leading manufacturers of slate, membrane, and insulation systems
Rooftop worker rescue training certified by national safety bodies

Post-Project Support and Warranty Structure

Every roof replacement completed by HEP in Newport is backed by:

Manufacturer warranties on materials ranging from 15 to 50 years depending on product type
Workmanship guarantees covering installation craftsmanship
Optional roof health inspections at designated intervals to sustain warranty validity

Keeping Newport Roofs Future-Ready

Changing weather patterns, evolving building regulations, and new materials continuously reshape best practice in roofing. HEP remains at the forefront through:

Ongoing technician training in next-generation products such as photovoltaic shingles and cool-roof coatings
Participation in industry forums tackling climate resilience strategies
Investment in digital tools—BIM modeling, cloud-based site reporting—to refine accuracy and transparency

These commitments ensure that every roof replacement undertaken today stands resilient against tomorrow’s environmental and regulatory challenges.