Roof Replacement

Roof Replacement | Roofing | Maynardville

When storm-season leaks, worn shingles, or decades of East Tennessee sun finally take their toll, Maynardville homeowners turn to HEP’s Roofing for a roof replacement that’s as dependable as the people who install it. Our local, licensed crews arrive on time, protect your landscaping, and lay down premium architectural shingles—or the metal panels you’ve been dreaming about—with craftsmanship you can spot from the curb. Because we’re part of the HEP family, every project is backed by the same rock-solid warranties and 24/7 customer care that Union County has trusted for plumbing, electrical, and HVAC work since 1981.

From the first drone inspection to the final nail sweep, we keep you in the loop with photo updates and clear, no-surprise pricing. Need help with insurance? Our team speaks adjuster fluently, turning jargon into solutions and paperwork into payouts. Whether you’re replacing a hail-damaged roof on Norris Lake or upgrading a farmhouse along Highway 33, you’ll get energy-efficient materials, expert ventilation, and financing options that fit real-life budgets. Ready to protect your home and boost its value? Call or click today for a free, same-day estimate, and let HEP’s Roofing put a brand-new roof over Maynardville—one happy neighbor at a time.

What our customers say

My air conditioner on my house is 12 years old so a yearly inspection is a must. thanks to mr cole for coming out and making sure my unit was still ok .. he did a great job inspecting and letting me know where i was standing with everything. it is hard to find a company also who is honest ,,does not rip you off and of course does the job the way it should be--RIGHT THE FIRST TIME. thanks so much guys,, you make a difference. i apologize - i cant get the option how to add another review so ill have to continue on this one ,, ,,,, for Mr Travis Colston.. you are a godsend. I am so confident moving forward with putting a new roof on my home. I cannot get over the fact how you guys give more than 100 percent making sure the work is done RIGHT as i said in the earlier paragraph. Your Roof Inspection was outstanding and professional ,, i have never felt better when faced with such a huge responsibility homeowners have -which one thing ,, eventually, is replacing your roof..... HEP has been FANTASTIC with everything else I needed done and i know they will be with this as well... THANK YOU SO MUCH

Andy J.

Wil was very professional and gave helpful advice on what to do about our roof

Jessica C.

HEP is by far one of the best companies, of any kind, I've ever dealt with. We've had HEP replace our HVAC system and just signed contracts with them for some major plumbing repair and a new roof. In our experience with HEP, we've found that they do everything, and they do everything really well. Which is great for us because we don't have to waste any time going through the giant pain process of finding contractors and then finding out if we can trust them. With HEP, the whole experience is like working with your brothers and sisters. Everyone we've met has gone out of their way to make us feel like we're part of their family. To me, the kind of quality service you get from that kind of a business relationship is worth its weight in gold. Thank you, HEP!

Ninestream C.

Travis came out this afternoon and gave me a quote on a new roof and financing options. He was very informative and knowledgeable. Excellent customer service. I reccommend for fast and friendly service. Go VOLS!!

Scott T.

If I can do a 10 star post I would everything was more than satisfactory and a lot of good information about Roofing from Christian Jordan and Connor.

Nichole P.

Travis was the nicest person and help me in so many ways as far as the way my new roof should be

Betty G.

Will is a great salesman he went through all the details on what needs to be done on my roof and I'm looking forward to doing business with him

George M.

We called Hep for a leaking roof. They were quick to respond and when they came out took photos to show us what needed to be done. The mgr. who had come out to evaluate the job came back to ensure everything he told us was to be done would be done. He checked out the job and we felt secure knowing everything was checked on to have been done correctly and what wasn't was redone right. Would definately reccommend Hep for roof work.

Rosemary A.

UPDATING THIS REVIEW** Will turned out to be even better than I originally noted. He returned to inform me that my new roof was put down without removing any of the boards below it -- so turned out my problem wasn't related to the roofing job, and in that case, it was going to need to be something I resolved. Since my roof is under warranty, nobody else could fix the problem except for HEP without voiding my warranty. I'm a working, single mom and this year has been so expensive due to home repairs and such. Financially, it's a struggle. Due to being overwhelmed by the news of having yet ANOTHER repair I need to come out of pocket for -- knowing that I really don't have much money to fork out in one sitting -- I honestly got a little emotional. Will proceeded to reach out to get a price for me, and as I expected, the price was more than I had. I inquired about adding the balance to my current finance agreement, but since it had been over 60 days -- that wasn't possible. So I told Will I wouldn't be able to do it. I expected him to basically say okay & leave, but he persisted trying to find an option that was going to work for me. He reached out to another guy (a boss or management of some type, I think), and on my behalf, pleaded for an option. They were able to work something out for me & it really meant a lot to have him persist like that. I definitely appreciate Will (and the management individual that has dealt with me at my worst multiple times now). Definitely have a better overall view of HEP as a whole now. I didn't feel like I was being taken advantage of. I didn't feel like I was being sold something because I didn't know any better. It felt like a real human experience, and I definitely am appreciative!

Amber H.

Tim Lawson and Matt Williams performed a thorough review of the roof at my condo, gave me my options and I chose one. They performed their work that day in a fine manner.

David E.

Advanced Safety Protocols on HEP Job Sites

Roof replacement demands precision and strict adherence to safety standards. HEP integrates modern safety practices into every Maynardville project, safeguarding residents, property, and crew members alike.

Crew Training and Certification

OSHA-compliant instruction on fall arrest systems and ladder usage
Annual refreshers covering personal protective equipment (PPE) and hazard communication
Toolbox talks each morning to address site-specific challenges such as steep slopes or limited access points

Equipment and Perimeter Controls

Guardrails and temporary tie-off points installed on roofs exceeding predetermined pitch thresholds
Warning lines and safety flags that alert ground personnel to overhead work zones
Debris chutes guiding torn shingles directly into trailers, minimizing ground-level congestion

Environmental Safeguards

HEPA vacuums used on older roofs containing potential contaminants in underlayment dust
Weather monitoring devices that trigger work stoppage when lightning or high winds develop
Spill containment kits on site for lubricants or fuel used by pneumatic compressors

Material Innovations Shaping Modern Roofs

Roofing technology continuously evolves, offering Maynardville homeowners fresh opportunities to upgrade performance metrics far beyond those of previous generations.

Synthetic Shingles

Manufactured from polymer composites, synthetic shingles emulate slate or shake without the weight penalty. Benefits include:

Impact ratings that meet or surpass Class 4 standards
Fade-resistant pigments that retain rich color profiles for decades
Reduced load stress on rafters, useful for older homes with modest structural capacity

Self-Sealing Underlayment

New butyl-based underlayments form watertight bonds at nail penetrations, delivering:

Enhanced protection beneath metal or asphalt systems
Increased elasticity that maintains adhesion during thermal cycling
Vapor permeability allowing trapped moisture to escape, preventing deck rot

Seasonal Roofing Concerns in Maynardville

Each season imposes different stressors on roofing assemblies. Anticipating these variables helps extend service life and minimize emergency repairs.

Spring Rain and Wind

Heavy precipitation amplifies the need for uncompromised valley flashing
Gusty thunderstorms demand shingles with high pull-through resistance

Summer Heat and UV Exposure

Temperatures topping 90 °F challenge asphalt’s heat tolerance, accelerating oil volatilization
Attic ventilation combats heat buildup, preserving HVAC efficiency

Autumn Debris Accumulation

Falling leaves clog gutters, causing water to back up beneath starter shingles
Damp organic matter on north-facing slopes fosters moss growth, which HEP mitigates through zinc or copper strips at ridge lines

Winter Freeze-Thaw Cycles

Ice dams threaten eave sections when melting snow refreezes at the overhangs
Properly installed ice-and-water membrane extends 24 inches inside the warm-wall line, blocking infiltration

Gutter Integration and Water Management

A roof’s performance is incomplete without an efficient drainage system. During replacement, HEP evaluates gutter alignment and downspout placement to ensure:

Adequate slope for fast runoff, reducing standing water that breeds mosquitoes
Seamless trough construction minimizing leak points
Diverters positioned above entryways to shield walkways from cascading water

For properties experiencing soil erosion, splash blocks or buried drain lines can be incorporated, channeling roof runoff safely away from foundations.

Future-Proofing With Smart Roof Accessories

Modern roofing isn’t limited to passive protection; integrated technologies offer active monitoring and convenience.

Solar-Ready Mounting Points

Pre-installed flashing brackets simplify later photovoltaic (PV) panel attachment
Conduit pathways through attic spaces reduce future retrofit labor

Embedded Moisture Sensors

Wireless modules placed beneath underlayment send alerts if humidity surpasses set thresholds
Early detection enables targeted maintenance before visible symptoms manifest

Attic Fans with Thermostatic Control

Solar-powered fans vent superheated attic air while adding negligible operating costs
Adjustable set points allow homeowners to customize airflow based on seasonal comfort goals

Drone-Assisted Post-Installation Documentation

After completion, HEP can deploy aerial drones to capture high-resolution imagery of ridges, valleys, and flashing intersections. These digital files provide:

Baseline condition records for insurance or warranty purposes
Detailed views of areas otherwise inaccessible without climbing gear
Peace of mind that every shingle course and fastener row aligns with manufacturer guidelines

Community Impact and Local Material Sourcing

HEP’s commitment to Maynardville extends beyond individual rooftops. Whenever feasible, materials such as dimensional lumber, ridge vents, and fasteners are sourced through regional distributors. This approach:

Shortens delivery timelines, preventing project delays
Supports neighboring businesses and contributes to the local economy
Decreases transportation emissions, aligning with sustainable construction goals

Continued Education for Homeowners

Knowledge empowers homeowners to make informed decisions about their roofing system. Upon project completion, HEP provides:

Maintenance calendars outlining recommended inspection intervals
Illustrated guides differentiating normal aging from warning signs requiring professional attention
Ventilation schematics mapping intake and exhaust points for easy reference

Armed with clear, concise resources, Maynardville property owners gain long-term confidence in their renewed roofing investment.

Comprehensive Pre-Replacement Evaluation

Replacing a roof is a significant investment, and a meticulous diagnostic phase sets the tone for lasting results.

Structural Assessment

HEP technicians examine rafters, trusses, and collar ties to verify load-bearing capacity. Moisture stains on framing members, rust on metal connectors, or deflection in the sheathing signal the potential need for reinforcement before new materials arrive.

Moisture Mapping

Infrared cameras locate hidden damp spots within insulation or decking. By identifying trapped water early, crews can remove compromised sections and install new substrate panels, eliminating future rot and mold risks.

Ventilation Audit

Intake and exhaust openings are measured for net free area to ensure they satisfy the 1:150 or 1:300 ratio prescribed by codes, depending on vapor retarder usage. Balanced airflow moderates attic temperature and humidity, safeguarding the new roof from premature deterioration.

Step-By-Step Roof Replacement Workflow

A disciplined sequence helps maintain order and quality from start to finish.

Tear-Off Phase

Existing shingles, felt, nails, and flashing are stripped to expose the bare deck
Magnetic rollers sweep lawns and planting beds to capture stray fasteners
Temporary covering tarps shield landscaping and siding from falling debris

Deck Repair and Reinforcement

Damaged sheathing panels exhibiting delamination or fungal growth are removed and replaced with APA-rated OSB or plywood. Around valleys and eaves, additional blocking may be inserted to stiffen critical transition zones.

Flashing and Waterproofing

High-temp ice-barrier membranes adhere to valleys, hips, and penetrations. Pre-bent aluminum or galvanized steel flashing integrates with step courses along sidewalls, safeguarding intersections where water tends to infiltrate.

Shingle or Panel Installation

Crew members start with starter strips at eaves, then progress upward in staggered patterns for enhanced wind resistance. Pneumatic nailers calibrated to manufacturer specifications ensure correct fastener depth, preventing blow-offs or warranty voids.

Final Quality Assurance

Supervisors conduct visual inspections of ridge alignment, shingle exposure, and sealant coverage. Any deficiencies are corrected prior to site cleanup, guaranteeing homeowners a flawless finish.

Attic Insulation and Ventilation Synergy

A roof’s protective function is intrinsically linked to attic thermal regulation.

Balanced Airflow Principles

Ridge vents alone cannot perform properly without matching soffit intake. HEP calculates total vent areas and installs continuous PVC or aluminum panels under eaves, creating an unobstructed path for air circulation and reducing moisture accumulation.

Insulation Upgrades

During replacement, blown-in cellulose or fiberglass batts can be topped off to reach R-38 or higher. Raised vent baffles (rafter vents) are inserted before insulation is added, preserving airflow channels. This integrated approach lowers energy bills and prevents ice dam formation along roof edges.

Climate-Specific Design for Maynardville

The city’s humid subtropical environment demands components that thrive amid heat, rainfall, and occasional severe storms.

Humid Weather Adaptation

Algae-resistant shingles containing copper granules deter black streaks common in high-moisture regions. Reflective granule blends further reduce roof surface temperature, curbing attic heat gain.

Severe Storm Preparedness

HEP recommends shingles tested to ASTM D7158 Class H or higher, engineered for wind speeds up to 150 mph. Ring-shank nails and 6-nail fastening patterns are adopted on vulnerable slopes, adding an extra margin of safety against uplift forces during thunderstorm microbursts.

Code Compliance and Documentation

Meeting or exceeding municipal requirements ensures lasting value and legal peace of mind.

Permitting and Inspections

HEP secures roofing permits from Union County authorities, coordinating mid-project and final inspections. Photographic evidence of concealed layers, such as underlayment and flashing, is archived to confirm code adherence should questions arise later.

Wind Uplift and Fire Ratings

Materials carry third-party listings confirming they satisfy UL 790 Class A fire resistance and ANSI/SPRI FX-1 wind uplift criteria. Compliance certificates are provided to homeowners for personal records and insurance endorsements.

Eco-Friendly Disposal and Recycling Practices

Sustainability extends beyond the finished roof.

Asphalt Shingle Recycling

Sorted shingles are transported to facilities capable of reclaiming asphalt binder for roadway pavement. This diversion reduces landfill burden and supports circular economy initiatives.

Metal Scraps Reuse

Aluminum flashing offcuts and copper pipe boots are separated on-site, then sold to local metal recyclers. Monetary proceeds help offset disposal costs while conserving raw resources.

Landfill Diversion Targets

HEP tracks disposal volumes and sets annual benchmarks, striving for incremental improvements in waste reduction without compromising service efficiency.

Common Roof Penetrations and Sealing Strategies

Every opening through the roof deck presents an opportunity for leaks if not addressed correctly.

Chimneys

Step flashing pieces interlace with each shingle course, and a continuous counter-flashing reglet is cut into masonry joints, creating a sliding seal that accommodates thermal expansion.

Skylights

Prefabricated skylight kits arrive with perimeter gaskets. HEP supplements these with ice-and-water membrane extending 12 inches beyond rough openings, forming a redundant barrier against wind-driven rain.

Plumbing Vents

EPDM or silicone boots wrap tightly around PVC stacks. In climates with wide temperature swings, flexible boot materials resist cracking better than traditional rubber, prolonging seal integrity.

Curb Appeal and Architectural Harmony

A roof occupies up to 40 percent of a home’s visible exterior, making aesthetic decisions significant.

Color Palette Guidance

Designers reference siding, brick, and trim hues to suggest complementary or contrasting shingle shades. Dimensional shingle lines with shadow-enhancing tabs add depth to otherwise flat roof planes.

Profile Selection

Laminated architectural shingles for Craftsman-style homes
Standing-seam metal panels on modern farmhouses
Synthetic slate on Victorian-era residences seeking historic charm without excessive weight

Accent Elements

Copper snow guards, ornamental ridge caps, or decorative gable vents introduce subtle details that elevate overall visual impact without distracting from the home’s architectural language.

Post-Replacement Maintenance Schedule

A well-planned upkeep routine protects the investment for decades.

Semi-Annual Inspections

Spring and fall walk-arounds identify popped nails, granule loss, or sealant cracks. Early corrections prevent small defects from evolving into widespread failures.

DIY Visual Checks

Homeowners can observe soffit vents, gutter troughs, and attic ceilings for discoloration. Binoculars from ground level offer a safe method to scan for missing shingles after storms.

Professional Service Intervals

After the first year, periodic professional inspections—every two to three years—verify that flashing, fasteners, and accessories remain intact as materials age.

Storm Damage Mitigation and Emergency Readiness

Preparation can limit losses when extreme weather strikes.

Pre-Storm Measures

Trim overhanging limbs to reduce branch impact during high winds
Ensure gutters are clear, allowing heavy rainfall to exit quickly
Store tarps and temporary patching materials in an accessible location

Rapid Response Kits

HEP suggests homeowners keep basic items on hand: utility knife, roofing cement, and compatible repair tape. Promptly covering a storm-related puncture can prevent interior damage until professional crews arrive.

Snow Load Management in Rare Cold Snaps

Although Maynardville experiences mild winters, occasional snowfall warrants consideration.

Roof Slope Impact

Steep pitches above 4/12 shed snow efficiently, whereas low-slope sections may accumulate drifts. Reinforced decking and proactive ice-barrier membranes provide added security.

Snow Rake Use

Lightweight, telescoping roof rakes allow homeowners to remove excess snow near eaves without climbing. Keeping edge loads light diminishes ice dam formation and structural stress.

Long-Term Warranty Structure

Quality roofs are backed by comprehensive assurances.

Manufacturer Coverage

Material warranties often span 30 to 50 years, guarding against factory defects such as premature granule loss or substrate delamination.

Workmanship Coverage

HEP extends a separate workmanship warranty covering labor-related issues. Adhering to routine maintenance and prompt reporting of concerns helps preserve these protections throughout the coverage period.