Roof Replacement

Roof Replacement | Roofing | Kelso

When winds whip down the Coweeman River and the northwest rain starts to seep through tired shingles, Kelso homeowners turn to HEP’s Roofing for a stress-free, full-service roof replacement. Our local crew arrives on time, protects your landscaping, removes every worn layer, and installs high-performance shingles or sleek standing-seam metal—whichever best matches your style and budget. Because we source materials built for the Pacific Northwest’s wet winters and scorching summer sun, you’ll see lower energy bills and enjoy a quieter, cozier home the very first season.

From complimentary drone inspections and detailed, no-surprise estimates to flexible financing and a 30-year workmanship warranty, everything we do is designed to make you feel confident long after the last nail is set. Whether you live in a historic Craftsman near downtown or a modern ranch on Pleasant Hill, HEP’s Roofing treats your property like our own—leaving nothing behind but a flawless new roof and the peace of mind that comes with it.

What our customers say

Wil was very professional and gave helpful advice on what to do about our roof

Jessica C.

Christian Jordan with the roofing department was very through and patient to explain the processes and next steps

Becky V.

Wonderful job very helpful! Christian Jordan roofing very professional!

Mallory L.

Travis came out this afternoon and gave me a quote on a new roof and financing options. He was very informative and knowledgeable. Excellent customer service. I reccommend for fast and friendly service. Go VOLS!!

Scott T.

If I can do a 10 star post I would everything was more than satisfactory and a lot of good information about Roofing from Christian Jordan and Connor.

Nichole P.

Will is a great salesman he went through all the details on what needs to be done on my roof and I'm looking forward to doing business with him

George M.

We called Hep for a leaking roof. They were quick to respond and when they came out took photos to show us what needed to be done. The mgr. who had come out to evaluate the job came back to ensure everything he told us was to be done would be done. He checked out the job and we felt secure knowing everything was checked on to have been done correctly and what wasn't was redone right. Would definately reccommend Hep for roof work.

Rosemary A.

UPDATING THIS REVIEW** Will turned out to be even better than I originally noted. He returned to inform me that my new roof was put down without removing any of the boards below it -- so turned out my problem wasn't related to the roofing job, and in that case, it was going to need to be something I resolved. Since my roof is under warranty, nobody else could fix the problem except for HEP without voiding my warranty. I'm a working, single mom and this year has been so expensive due to home repairs and such. Financially, it's a struggle. Due to being overwhelmed by the news of having yet ANOTHER repair I need to come out of pocket for -- knowing that I really don't have much money to fork out in one sitting -- I honestly got a little emotional. Will proceeded to reach out to get a price for me, and as I expected, the price was more than I had. I inquired about adding the balance to my current finance agreement, but since it had been over 60 days -- that wasn't possible. So I told Will I wouldn't be able to do it. I expected him to basically say okay & leave, but he persisted trying to find an option that was going to work for me. He reached out to another guy (a boss or management of some type, I think), and on my behalf, pleaded for an option. They were able to work something out for me & it really meant a lot to have him persist like that. I definitely appreciate Will (and the management individual that has dealt with me at my worst multiple times now). Definitely have a better overall view of HEP as a whole now. I didn't feel like I was being taken advantage of. I didn't feel like I was being sold something because I didn't know any better. It felt like a real human experience, and I definitely am appreciative!

Amber H.

My air conditioner on my house is 12 years old so a yearly inspection is a must. thanks to mr cole for coming out and making sure my unit was still ok .. he did a great job inspecting and letting me know where i was standing with everything. it is hard to find a company also who is honest ,,does not rip you off and of course does the job the way it should be--RIGHT THE FIRST TIME. thanks so much guys,, you make a difference. i apologize - i cant get the option how to add another review so ill have to continue on this one ,, ,,,, for Mr Travis Colston.. you are a godsend. I am so confident moving forward with putting a new roof on my home. I cannot get over the fact how you guys give more than 100 percent making sure the work is done RIGHT as i said in the earlier paragraph. Your Roof Inspection was outstanding and professional ,, i have never felt better when faced with such a huge responsibility homeowners have -which one thing ,, eventually, is replacing your roof..... HEP has been FANTASTIC with everything else I needed done and i know they will be with this as well... THANK YOU SO MUCH

Andy J.

Jacob Newman and Christian Jordan were top notch! Extremely thorough, very professional and knowledgeable. They assessed the problems and offered multiple options for solutions. Would definitely recommend Jacob or Jordan for HVAC and roofing issues. HEP has gained a lifelong customer.

Sarah B.

Tailored Roof Replacement in Kelso: The HEP Approach

Kelso’s picturesque streets and rolling landscapes are a source of local pride, but the Scottish Borders climate can be unforgiving on residential and commercial roofs. Heavy rain, high winds, and rapid temperature shifts gradually weaken roofing systems, leading to leaks, insulation failures, and escalating energy bills. HEP specialises in comprehensive roof replacement services designed for Kelso’s unique weather profile, soil conditions, and architectural styles. By combining advanced installation techniques with locally sourced materials wherever possible, HEP elevates the durability, energy efficiency, and visual appeal of every property it services.

Why Roof Replacement Matters in Kelso

A roof replacement is far more than a cosmetic upgrade in this region. Kelso’s winters are damp and cold, placing persistent strain on shingles, tiles, and sub-structures. Even minor damage can snowball into costly secondary issues:

Rotting timber frames due to trapped moisture
Compromised insulation causing heat loss
Damp patches leading to mould growth
Weakened roof decking threatening structural integrity

HEP’s roof replacement programmes tackle each of these challenges, mitigating long-term property damage and safeguarding inhabitants against environmental health hazards.

Signs a Kelso Property Needs a Roof Replacement

Detecting roof decline early saves homeowners and businesses from escalating repairs. HEP’s technicians frequently encounter the following red flags across Kelso and the surrounding villages:

Visual Deterioration

Curling or cupping shingles
Slipped or cracked slates and tiles
Granule loss, leaving bare patches on asphalt shingles
Visible daylight through roof boards in loft spaces

Structural and Environmental Indicators

Sagging rooflines—often an early sign of timber decay
Water stains on internal ceilings or walls
Musty odours in attic spaces indicating mould growth
Skyrocketing heating costs linked to insulation failure

When two or more of these markers appear simultaneously, a full roof replacement typically offers greater value than repeated patch repairs.

The HEP Roof Replacement Process

HEP follows a meticulous step-by-step procedure developed through years of hands-on work across Kelso’s diverse building stock. Each phase is transparent, allowing property owners to stay informed and confident about the project timeline and outcomes.

h3 Initial Roof Survey and Diagnostic Assessment

A qualified HEP surveyor conducts a comprehensive inspection, documenting:

Existing roof covering conditions
Integrity of rafters, battens, and decking
Loft insulation levels and vapour barrier performance
Gutter alignment and downpipe efficiency
Chimney flashings and valley joints prone to leakage

Thermal imaging and moisture meters enhance diagnostic accuracy, especially for hidden water ingress. The survey culminates in a detailed, jargon-free report outlining structural findings and recommended actions.

h3 Specification Design and Material Selection

Every roof in Kelso presents distinct design considerations—Victorian terraced houses, modern eco-homes, agricultural outbuildings, and commercial premises each demand tailored specifications. HEP’s design team collaborates with property owners to choose:

Roof covering (slate, clay tile, concrete tile, standing seam metal, or high-grade asphalt shingles)
Insulation upgrades that meet or exceed current Scottish Building Standards
Ventilation enhancements to combat condensation in loft voids
Breathable membranes and underlayments suited to local rainfall patterns

Material samples, colour charts, and technical datasheets help clients visualise the final appearance and performance metrics of the proposed system.

h3 Scheduling, Site Preparation, and Safety Measures

Once specifications are approved, HEP’s project managers develop a schedule that minimises disruption. Key preparation steps include:

Erecting scaffolding and safety rails compliant with UK health and safety regulations
Protecting garden features, driveways, and neighbouring properties with debris netting and temporary coverings
Coordinating skip placement for sustainable waste disposal and recycling
Briefing on-site teams to adhere to noise-control guidelines, especially in Kelso’s conservation areas

h3 Strip-Out and Decking Evaluation

Old roofing materials are carefully stripped back in sections to prevent unnecessary exposure to the elements. HEP recycles recyclable materials such as metals and clean concrete tiles to reduce landfill contribution. Once the roof deck is fully exposed, a secondary assessment identifies:

Rot-infected timber requiring replacement
Historical repairs that might conceal deeper structural weakness
Locations needing additional bracing or sister rafters for load distribution

h3 Installation of Updated Structural Layers

HEP’s installation teams proceed with precision layering:

Breathable membrane installation to repel water while permitting vapour escape
Counter battens and tile battens fixed using corrosion-resistant nails or screws
Continuous ridge ventilation products added where attic airflow is insufficient
Insulation materials placed or topped up to achieve thermal targets
Flashing and gutter interface upgrades using lead, GRP, or EPDM solutions

h3 Roof Covering Application

The final visible layer is applied according to manufacturer guidelines and Kelso’s aesthetic traditions. Whether laying Scottish slate on heritage cottages or interlocking clay tiles on contemporary homes, HEP ensures:

Correct overlap ratios and fixings for wind uplift resistance
Uniform courses and alignment for consistent water run-off
Ridge and hip tiles secured with dry-fix systems to eliminate mortar failures
Edge trims and eaves guards that protect vulnerable perimeters

h3 Post-Installation Quality Assurance

Once the new roof is in place, HEP implements an exhaustive snagging protocol. Laser-level devices check plane accuracy, water tests confirm drainage efficiency, and photographic documentation records the finished state. The homeowner receives a copy of:

Material warranties
Building regulation compliance certificates
Maintenance guidelines tailored to Kelso’s climate

Roofing Materials Best Suited to Kelso Conditions

Material choice significantly influences longevity and performance. HEP’s material portfolio is curated with Kelso’s rainfall patterns, frost cycles, and wind exposure in mind.

h3 Natural Slate

Kelso’s historic architecture frequently relies on natural slate. Key benefits include:

Exceptional lifespan, often exceeding 100 years with proper maintenance
Low water absorption, reducing freeze-thaw damage
Distinctive aesthetic that complements local stonework

HEP sources slates graded for uniform thickness, facilitating installation accuracy and weight distribution.

h3 Clay and Concrete Tiles

Modern kilning technologies have improved tile strength and colour retention. Advantages include:

Versatility in profile—Roman, pantile, or flat for different visual effects
Resistance to moss growth due to smooth glazed finishes
Competitive weight options allowing use on both old and new rafters

h3 Standing Seam Metal Roofing

Galvanised steel, aluminium, and zinc alloys offer contemporary performance under Scottish weather:

Lightweight yet highly wind-resistant
Reflective coatings that reduce solar gain
Expansive panel lengths minimising the risk of leaks at joints

h3 High-Grade Asphalt Shingles

For budget-minded projects, premium asphalt shingles supply improved granule adhesion and thicker mats than standard grades. Kelso properties benefit from:

Quick installation times, reducing exposure to sudden rainfall
Wide palette of colours to match adjacent properties
Impact resistance ratings that handle occasional hailstorms

Environmental Stewardship in HEP Roof Replacements

Sustainability underpins each roof replacement contract. HEP integrates eco-conscious practices before, during, and after construction.

h3 Responsible Sourcing and Waste Reduction

Certified suppliers delivering FSC-approved timber battens
Preference for recyclable metals and tiles with post-consumer content
On-site segregation of waste streams enabling high recycling rates

h3 Energy Efficiency Enhancements

Upgraded insulation and reflective roof surfaces translate into lower carbon emissions by reducing heating demands. HEP also installs:

Solar-ready flashings and mounts enabling future photovoltaic additions
Continuous vents that support healthier indoor air without mechanical fans

h3 Rainwater Harvesting Compatibility

Many Kelso residents value water conservation. HEP’s gutter and downpipe solutions integrate seamlessly with rainwater collection systems, delivering:

Leaf guards to maintain clean water flows
UV-stable pipework that withstands prolonged Scottish sun exposure

Architectural Sensitivity Across Kelso’s Conservation Zones

Kelso features several conservation areas where roofing upgrades must respect historical character. HEP liaises with local planning officers to ensure:

Material selections align with listed building requirements
Ridge heights and pitch angles remain congruent with neighbouring roofs
Traditional detailing—such as lead roll ridges or cast-iron gutters—is preserved or replicated

By harmonising modern performance with heritage aesthetics, HEP upholds the town’s cultural identity while future-proofing each property.

Common Roofing Challenges Unique to Kelso

While roofing principles remain standard across Scotland, Kelso presents specific challenges that HEP is uniquely positioned to address.

h3 Wind-Driven Rain Intrusion

Kelso’s open landscape exposes rooftops to persistent gusts. To counteract wind-driven rain:

HEP specifies larger slate headlaps or tile overlaps
Secondary water-shedding membranes prevent back-tracking moisture
Mechanical fixings replace traditional clips in exposed zones

h3 Moss and Lichen Proliferation

Frequent rainfall and cool temperatures favour moss growth, particularly on north-facing slopes.

Copper or zinc strips at ridges leach metallic ions suppressing moss spores
Smooth, low-porosity tiles reduce footholds for organic matter
Routine maintenance guidance helps homeowners clean roofs safely

h3 Freeze-Thaw Impact

Sudden winter temperature swings can fracture porous roof materials.

HEP’s strict moisture testing ensures materials are correctly kiln-fired or naturally water-resistant
Dry-fix ridge systems accommodate thermal expansion without cracking mortar

HEP’s Commitment to Craftsmanship and Training

A roof replacement is only as reliable as the team that installs it. HEP invests in ongoing professional development:

ICA and NFRC accredited apprenticeships for new installers
Regular toolbox talks covering health, safety, and emerging materials
Manufacturer-led workshops ensuring strict compliance with installation manuals

Quality control supervisors inspect each stage of the job, embedding accountability throughout the workforce.

Preparing for a Roof Replacement: Guidance for Kelso Homeowners

Proper preparation accelerates project completion and minimises disruption. HEP recommends that clients:

Clear loft spaces to allow internal checks and wiring assessments
Remove wall decorations in upper rooms, as vibrations may dislodge items
Identify safe pet accommodation options, reducing stress during noisy strip-out phases
Notify neighbours of start dates, preserving community goodwill
Secure outdoor furniture or relocate vehicles beyond material delivery zones

These measures allow HEP to work efficiently while maintaining a tidy, respectful site.

Post-Replacement Maintenance and Care

A new roof represents a significant asset. HEP supplies a tailored care plan detailing:

Annual visual checks to identify early wear signs
Gutter cleaning schedules, especially after heavy leaf fall in autumn
Soft-washing recommendations for moss prevention without damaging protective coatings
Lightning rod inspections for taller Kelso buildings

Following the care plan helps property owners extend roof life and uphold warranty conditions.

The Advantages of Selecting HEP for Roof Replacement in Kelso

When committing to a major structural upgrade, homeowners and businesses deserve peace of mind. HEP’s service model yields tangible benefits:

h3 Integrated Project Management

A single point of responsibility handles everything from scaffold erection to final inspection, reducing communication lag and risk of misinterpretation between subcontractors.

h3 Local Knowledge and Supplier Networks

Decades of activity around the Scottish Borders have forged strong supply-chain relationships. Material lead times are shorter, and products are selected with an acute awareness of Kelso’s microclimate.

h3 Transparent Reporting

Clients receive digital progress updates, including photographs and explanation of each milestone. This openness builds trust and empowers owners to make informed decisions when deviations are necessary.

h3 Robust Warranties

All new roofs carry manufacturing warranties on components and HEP’s own workmanship guarantee, validated by third-party insurance backing for long-term security.

h3 Safety First Culture

Strict adherence to industry best practices and regular risk assessments keep occupants, operatives, and passers-by safe throughout the project lifecycle.

Roofing Trends Influencing Kelso Replacements

The roofing sector evolves rapidly, and HEP continually incorporates advancements that add value to local properties.

h3 Cool Roof Coatings

Reflective pigments reduce surface temperatures in summer, mitigating thermal expansion and ageing. Such technology also contributes to more stable indoor temperatures.

h3 Integrated Solar Tiles

In regions like Kelso, where planning restrictions favour low-profile solar solutions, integrated photovoltaic tiles blend seamlessly with traditional roofing aesthetics while generating renewable electricity.

h3 Smart Roof Monitoring

Wireless sensors installed beneath the roof covering relay humidity and temperature data to a homeowner’s smartphone, alerting them to potential leaks or insulation issues before visible damage occurs.

How Roof Replacement Enhances Property Value in Kelso

Upgrading a roof can significantly boost market appeal. Benefits include:

Enhanced kerb appeal through modern or sympathetic heritage materials
Verified insulation improvements attracting eco-conscious buyers
Transferable warranties providing long-term reassurance to new owners
Reduced insurance premiums stemming from risk mitigation

Surveyors routinely factor roof condition into property valuations, and a fresh HEP installation often translates into a higher asking price or quicker sale timeframes.

Compliance With Scottish Building Regulations

HEP manages all statutory requirements, including:

Building warrant applications where structural alterations are undertaken
Coordination of site inspections with local authority building standards officers
Certification of energy performance improvements following completion

By handling compliance end-to-end, HEP shields clients from administrative complexities and potential delays.

Roofing Replacement Timeline Expectations

While individual schedules vary, the average Kelso roof replacement by HEP adheres to the following indicative timeline:

Day 1–2: Scaffolding, site setup, and protective measures
Day 3–5: Removal of existing roof covering and initial timber repairs
Day 6–8: Installation of membrane, battens, and ventilation systems
Day 9–12: Application of chosen roof covering and flashing upgrades
Day 13–14: Final inspections, gutter alignment, and scaffold dismantling

Weather contingencies are built into the plan, ensuring consistent quality even when conditions shift unexpectedly.

Importance of Ventilation in Kelso Roof Systems

Kelso’s humidity levels necessitate strategic airflow within roof voids. HEP prioritises ventilation improvements to achieve:

Reduced condensation and associated timber rot
Lowered risk of ice dam formation in winter
Balanced temperature gradients supporting insulation performance

Options include ridge vents, soffit vents, and proprietary eaves ventilation products, configured to meet calculated airflow requirements per building volume.

Integrating Loft Conversions With Roof Replacement

Many Kelso homeowners utilise roof replacement as an opportunity to explore loft conversions. HEP facilitates synergy between both projects by:

Installing structural steel or reinforced rafters that accommodate future load increases
Positioning roof-light windows or dormers during the replacement phase, avoiding later re-work
Ensuring fire-resistant insulation and barriers comply with conversion regulations

By planning holistically, property owners save both time and money.

Common Causes of Premature Roof Failure Identified by HEP

Understanding why roofs fail helps prevent recurrence. Typical culprits include:

Inadequate ventilation trapping moist air
Substandard underlays allowing water ingress
Incorrect fastener specification leading to uplift during storms
Insufficient overlap or headlap on slates and tiles

HEP’s replacement projects rectify these weaknesses systematically, ensuring new installations stand the test of time.

Roof Replacement and Insurance Considerations

Although each policy differs, insurance providers often mandate prompt roof repairs or replacement to maintain coverage. HEP assists clients by:

Providing photographic evidence of pre-existing damage
Supplying written technical descriptions aligned with insurance industry terminology
Coordinating timelines that satisfy policyholder obligations without compromising craftsmanship

Addressing Chimney and Roof Interface Vulnerabilities

Kelso’s older properties frequently feature masonry chimneys susceptible to moisture ingress.

h3 HEP’s Chimney Integration Tactics

Installation of flexible lead soakers and step flashings
Application of breathable yet waterproof chimney render
Flaunching repairs preventing direct water penetration through pot junctions

Correctly addressing chimney interfaces during roof replacement prevents leaks at this notorious weak point.

Gutter and Rainwater System Upgrades

A new roof functions best when paired with efficient rainwater dispersal. HEP offers:

Aluminium, zinc, and uPVC guttering systems to complement roof materials
Oversized downpipes for high rainfall events
Hedgehog and brush guards preventing leaf blockage without routine ladder work

Enhanced drainage preserves fascia boards, walls, and foundations.

Tile and Slate Colour Selection Guidance

Colour impacts both visual harmonisation and thermal performance. HEP advises clients on:

Shading continuity across surrounding roofscapes
Heat absorption variables between darker and lighter tonal ranges
Compatibility with external cladding or stonework

Sample boards displayed on-site at varying daylight angles help refine the choice.

Addressing Valley and Hip Complexities

Roofs featuring intersecting planes pose unique challenges. HEP employs:

Pre-formed fibreglass valley troughs resisting corrosion
Dry hip systems with mechanically fixed caps, ensuring wind resistance
Double-layer membranes where water convergence is high

Such attention to detail fortifies the most water-sensitive areas of any roof.

Protective Coatings and Treatments

Optional post-installation treatments extend roof lifespan:

Clear, breathable water repellents for slate or tile surfaces
Colour-matched nano-coatings enhancing UV resistance on metal roofs
Biocidal washes inhibiting algae and lichen colonies

HEP applies these products following manufacturer guidelines to ensure compatibility and warranty validity.

Seasonal Maintenance Schedules

Kelso’s climate dictates two major inspection seasons:

Spring checks targeting winter storm damage and freeze-thaw effects
Autumn inspections preparing roofs for heavy rainfall and wind events

HEP’s maintenance partners can conduct these visits, or property owners may follow the provided checklist to self-monitor conditions safely from ground level or via drone.