Roof Replacement

Roof Replacement | Roofing | New Market

When New Market storms, age, or just plain wear and tear leave your shingles looking worse for wear, HEP’s certified roofing crew steps in with seamless roof-replacement solutions that protect everything—and everyone—under your roof. We start with a no-pressure inspection, walk you through clear, written estimates, and help you pick from industry-leading asphalt, metal, or designer options that boost curb appeal and energy efficiency. Our installers treat your home like their own, using clean-site practices and premium materials backed by strong manufacturer and HEP labor warranties.

From the first call to the final nail, you’ll feel the difference a local, family-owned company makes. We show up on time, communicate every step, and finish most replacements in just one day, so you can get back to enjoying the peace of the Smokies without the stress of leaks or loose shingles. Ready for a roof that’s built to last? Reach out, and let HEP raise the roof on quality and service.

What our customers say

Jacob Newman and Christian Jordan were top notch! Extremely thorough, very professional and knowledgeable. They assessed the problems and offered multiple options for solutions. Would definitely recommend Jacob or Jordan for HVAC and roofing issues. HEP has gained a lifelong customer.

Sarah B.

Wil was very professional and gave helpful advice on what to do about our roof

Jessica C.

Christian Jordan was very helpful giving our options with a new roof and installation

Alexis B.

Christian Jordan with the roofing department was very through and patient to explain the processes and next steps

Becky V.

Wonderful job very helpful! Christian Jordan roofing very professional!

Mallory L.

HEP is by far one of the best companies, of any kind, I've ever dealt with. We've had HEP replace our HVAC system and just signed contracts with them for some major plumbing repair and a new roof. In our experience with HEP, we've found that they do everything, and they do everything really well. Which is great for us because we don't have to waste any time going through the giant pain process of finding contractors and then finding out if we can trust them. With HEP, the whole experience is like working with your brothers and sisters. Everyone we've met has gone out of their way to make us feel like we're part of their family. To me, the kind of quality service you get from that kind of a business relationship is worth its weight in gold. Thank you, HEP!

Ninestream C.

If I can do a 10 star post I would everything was more than satisfactory and a lot of good information about Roofing from Christian Jordan and Connor.

Nichole P.

Will is a great salesman he went through all the details on what needs to be done on my roof and I'm looking forward to doing business with him

George M.

UPDATING THIS REVIEW** Will turned out to be even better than I originally noted. He returned to inform me that my new roof was put down without removing any of the boards below it -- so turned out my problem wasn't related to the roofing job, and in that case, it was going to need to be something I resolved. Since my roof is under warranty, nobody else could fix the problem except for HEP without voiding my warranty. I'm a working, single mom and this year has been so expensive due to home repairs and such. Financially, it's a struggle. Due to being overwhelmed by the news of having yet ANOTHER repair I need to come out of pocket for -- knowing that I really don't have much money to fork out in one sitting -- I honestly got a little emotional. Will proceeded to reach out to get a price for me, and as I expected, the price was more than I had. I inquired about adding the balance to my current finance agreement, but since it had been over 60 days -- that wasn't possible. So I told Will I wouldn't be able to do it. I expected him to basically say okay & leave, but he persisted trying to find an option that was going to work for me. He reached out to another guy (a boss or management of some type, I think), and on my behalf, pleaded for an option. They were able to work something out for me & it really meant a lot to have him persist like that. I definitely appreciate Will (and the management individual that has dealt with me at my worst multiple times now). Definitely have a better overall view of HEP as a whole now. I didn't feel like I was being taken advantage of. I didn't feel like I was being sold something because I didn't know any better. It felt like a real human experience, and I definitely am appreciative!

Amber H.

My air conditioner on my house is 12 years old so a yearly inspection is a must. thanks to mr cole for coming out and making sure my unit was still ok .. he did a great job inspecting and letting me know where i was standing with everything. it is hard to find a company also who is honest ,,does not rip you off and of course does the job the way it should be--RIGHT THE FIRST TIME. thanks so much guys,, you make a difference. i apologize - i cant get the option how to add another review so ill have to continue on this one ,, ,,,, for Mr Travis Colston.. you are a godsend. I am so confident moving forward with putting a new roof on my home. I cannot get over the fact how you guys give more than 100 percent making sure the work is done RIGHT as i said in the earlier paragraph. Your Roof Inspection was outstanding and professional ,, i have never felt better when faced with such a huge responsibility homeowners have -which one thing ,, eventually, is replacing your roof..... HEP has been FANTASTIC with everything else I needed done and i know they will be with this as well... THANK YOU SO MUCH

Andy J.

Trusted Roof Replacement in New Market by HEP

HEP is a full-service roofing specialist dedicated to bringing durable, energy-efficient, and aesthetically pleasing roof replacement solutions to homeowners and businesses throughout New Market. By pairing workmanship rooted in advanced installation techniques with premium roofing materials, the HEP team transforms worn, weather-damaged roofs into long-lasting protective systems that elevate curb appeal and property value.

Why Roof Replacement Matters in New Market’s Climate

New Market experiences a unique blend of seasonal shifts—hot, humid summers followed by cold, wet winters. This climatic variation exposes roof systems to thermal expansion, ultraviolet degradation, high winds, and heavy precipitation. Over time, shingles curl, flashing corrodes, underlayment weakens, and roof decking absorbs moisture. Ignoring these stressors eventually leads to:

Higher energy costs due to compromised insulation
Interior water stains and structural dampness
Mold growth within attic spaces
Decreased property resale attractiveness
Emergency leak repairs that disrupt daily routines

Opting for a proactive roof replacement with HEP addresses these vulnerabilities in a single, comprehensive project, giving New Market property owners peace of mind for decades.

Comprehensive Roof Replacement Services

HEP approaches every roof replacement in New Market with a methodical, step-by-step process tailored to the structure’s architectural style, slope, and budgetary priorities. This service encompasses:

Detailed roof inspections and digital imaging
Precise removal and disposal of existing roofing materials
Structural assessment and reinforcement of roof decking
Installation of high-performance underlayment
Custom flashing and drip-edge fabrication
Ventilation optimization for balanced airflow
Selection and installation of premium shingles or metal panels
Thorough site cleanup and debris hauling

Detailed Roof Inspections Set the Foundation

Every successful roof replacement begins with a meticulous examination. HEP’s technicians use drones, moisture meters, and thermal imaging to uncover latent issues not visible during a typical surface check. By mapping out soft spots, rotten decking, or hidden leaks, the team designs a replacement plan that eliminates guesswork and reduces unexpected delays.

Tear-Off and Debris Management

Removing an aging roof requires skill as well as environmental responsibility. HEP employs tear-off crews trained to contain debris while safeguarding landscaping and exterior features. Shingles, nails, and flashing are collected in industrial dumpsters and recycled whenever possible, aligning with eco-friendly initiatives that benefit the New Market community.

Roof Decking Reinforcement

A structurally sound roof deck is critical for the longevity of new materials. HEP evaluates sheathing thickness, moisture content, and fastener integrity. When deterioration is detected, damaged sections are replaced with code-compliant plywood or OSB. Reinforcement techniques—such as adding hurricane clips and ring-shank nails—deliver enhanced wind uplift resistance, an essential defense against the strong gusts that sweep through New Market during spring storms.

Premium Roofing Materials Suited to New Market

HEP sources advanced roofing products engineered to withstand regional weather patterns while complementing diverse architectural aesthetics.

Architectural Asphalt Shingles

Architectural asphalt shingles remain a popular selection for roof replacement in New Market. HEP installs multi-layer shingles featuring:

Fiberglass mats coated in waterproof asphalt
Ceramic granules that reflect ultraviolet rays
Contoured profiles mimicking cedar shake or slate
Color blends curated to match siding and trim

Enhanced nailing zones improve pull-through resistance, while starter strip systems create a wind-sealed perimeter that mitigates shingle blow-off.

Metal Roofing Systems

For property owners seeking longevity beyond 50 years, HEP offers standing seam and ribbed metal roofing. Galvalume, aluminum, and steel panels are finished with Kynar 500® coatings that deflect solar heat and resist color fading. Metal systems deliver:

Exceptional fire ratings
Minimal weight per square foot, placing less load on framing
Open-valley designs that shed snow rapidly
Compatibility with solar panel mounting hardware

Synthetic Slate and Shake

Advancements in polymer composite technology allow HEP to install lightweight, impact-rated synthetic tiles that replicate the texture of natural slate or wood shake without the maintenance drawbacks. These products are ideal for New Market homeowners craving heritage aesthetics with modern durability.

Advanced Underlayment Options

Beneath the visible layer of shingles or metal lies the underlayment—a critical moisture barrier. HEP uses:

High-temperature ice and water membrane for eaves, valleys, and penetrations
Synthetic breathable underlayment that resists tearing and allows trapped moisture to escape
Reflective insulation layers to enhance attic energy efficiency

Installation Excellence Backed by Proven Methods

HEP’s certified installers follow manufacturer-prescribed guidelines for fastener spacing, valley construction, and ridge vent assembly. Every roof replacement job in New Market adheres to or exceeds local building codes.

Precision Flashing Techniques

Water intrusion often begins where vertical surfaces meet the roof plane. HEP fabricates custom-fit flashing from rust-resistant metals:

Step flashing for sidewalls
Counter-flashing for chimneys
Saddle flashing for skylights
Diverter flashing to channel runoff away from entryways

Each flashing detail is sealed with high-grade, UV-stable caulk to prevent premature degradation.

Ventilation Balancing

Balanced airflow is crucial to prolonging roof life. HEP calculates net free vent area (NFVA) to ensure intake vents at the soffit and exhaust vents at ridges operate harmoniously. Benefits of proper ventilation include:

Prevention of ice dams by maintaining consistent roof deck temperatures
Reduction of attic humidity that can foster mold
Lower cooling loads during New Market’s hot summers

Fastener Integrity

A roof system’s attachment method directly influences storm resilience. HEP uses ring-shank nails with corrosion-resistant coatings set by pneumatic nailers at correct depth to avoid shingle buckling or blow-through. Metal panel installations receive concealed clip systems allowing panels to expand and contract freely without oil-canning.

Specialized Solutions for Unique New Market Roofs

No two properties share identical roofing challenges. HEP delivers specialized approaches for:

Historic Home Roof Replacement

New Market’s older neighborhoods feature Victorian, Colonial Revival, and Craftsman residences. Preserving architectural authenticity while upgrading roof performance requires:

Custom color matching of synthetic slates or cedar-style shingles
Low-profile ridge vents to maintain historic silhouettes
Reclaimed copper flashing options for period-appropriate detailing

Low-Slope and Flat Roof Retrofits

Residential additions and commercial buildings often have sections with pitches below 3:12. HEP installs single-ply membranes such as TPO and EPDM complemented by tapered insulation systems that improve drainage and prevent ponding water.

Skylight and Roof Window Integration

Bringing natural light into living areas involves careful integration of skylights within replacement projects. HEP uses curb-mounted or deck-mounted units with factory-flashed kits that seamlessly tie into the surrounding roofing material.

Sustainable Roofing Practices

Environmental stewardship is woven into every HEP roof replacement in New Market. Key sustainable efforts include:

Diverting asphalt shingles and metal from landfills through recycling partnerships
Offering cool-roof rated shingles and reflective metal panels that reduce urban heat island effects
Advising clients on integrating rooftop solar arrays during the replacement process
Selecting underlayments with low VOC content to promote healthier indoor air

Common Roof Replacement Indicators in New Market

Homeowners often wonder when roof repair is no longer enough. The following signs frequently indicate that full replacement is the most prudent option:

Visual Surface Damage

Widespread shingle granule loss exposing black asphalt mat
Cracked, curled, or missing shingles across multiple slopes
Rust streaks or corrosion marks around flashing zones

Interior Warning Signs

Dark rings on ceiling drywall indicating water intrusion
Peeling paint or bubbling wallpaper caused by hidden moisture
Musty odors pointing to mold growth in insulation

Structural Concerns

Sagging sections of roofline visible from the street
Noticeable daylight penetrating attic boards
Persistent ice dams despite gutter maintenance

Preparation Tips for a Smooth Roof Replacement Experience

HEP guides New Market clients through pre-installation logistics to streamline the project timeline.

Property Preparations

Relocate patio furniture, grills, and potted plants from immediate work zones
Remove vehicles from driveways to facilitate dumpster placement
Trim overhanging tree branches to allow safe ladder positioning

Interior Safeguarding

Secure fragile wall hangings against vibrations from tear-off
Cover attic-stored belongings with plastic sheeting to shield from dust
Deactivate attic fans to reduce negative air pressure during installation

Pet and Family Coordination

Plan for indoor pets to stay in quiet rooms away from noise
Discuss daily start and stop times for a predictable schedule
Communicate any mobility concerns for children or elderly family members

Post-Installation Quality Assurance

HEP’s commitment continues beyond the final shingle. Comprehensive post-installation steps include:

Magnetic Sweep and Debris Removal

Ground crews perform a magnetic nail sweep around the property perimeter, ensuring stray fasteners are eliminated from lawns, flower beds, and driveways.

Final Walk-Through

A project supervisor leads the property owner across the exterior, explaining material characteristics, ventilation features, and maintenance tips.

Documentation

HEP provides digital photo archives, manufacturer warranty certificates, and maintenance guidelines, all stored in a cloud folder for convenient future reference.

Long-Term Maintenance for Your New Roof

While modern roofing systems are designed for minimal upkeep, scheduled maintenance maximizes lifespan.

Annual Inspection Checklist

Examine shingles or panels for displacement after storm events
Clear debris from gutters and downspouts
Verify flashing sealant remains intact around vents and chimneys
Inspect attic for signs of moisture, mold, or pest intrusion

Seasonal Adjustments

Winter: Safely remove ice dams with roof rakes to prevent freeze-thaw damage
Spring: Assess for wind-blown debris and conduct gutter flushing
Summer: Confirm ventilation fans operate correctly to expel heat
Fall: Trim back branches and clear leaf accumulation to prevent clogged valleys

By following these practices, New Market homeowners safeguard their investment and uphold warranty conditions provided by both HEP and material manufacturers.

Energy Efficiency Benefits of a New Roof

Modern roof replacement transcends simple water protection; it plays a pivotal role in whole-home energy performance.

Reflective Surfaces

Cool-roof shingles and light-colored metal surfaces reflect a larger percentage of solar radiation, keeping attic temperatures lower and reducing HVAC load.

Improved Insulation Interfaces

Replacing underlayment offers an opportunity to install radiant barriers or add rigid foam board at the deck level, boosting R-value and reducing heat transfer.

Airtight Systems

New flashing, sealants, and ridge vent assemblies eliminate drafts that once allowed conditioned air to escape, contributing to stable indoor temperatures throughout New Market’s varied seasons.

Enhancing Curb Appeal Through Design Choices

A new roof is highly visible and significantly influences a property’s first impression. Thoughtful selection of colors, profiles, and accessories can:

Complement existing exterior paint schemes
Highlight architectural lines such as dormers and gables
Create cohesive transitions with masonry or siding materials
Differentiate the property within New Market’s neighborhoods

HEP offers digital visualization tools, enabling homeowners to preview shingle and metal color combinations on photographs of their actual residence before finalizing choices.

Safety Protocols on Every Roof Replacement Site

HEP places a premium on crew and client safety. Strict adherence to OSHA guidelines minimizes incidents.

Personal Protective Equipment (PPE)

Hard hats, high-visibility vests, and non-slip footwear for workers
Safety harnesses anchored to certified tie-off points
Eye and hearing protection when operating nail guns and saws

Jobsite Controls

Clearly marked ground exclusion zones beneath active work areas
Temporary guardrails or netting on steep slopes
Fire extinguishers and first aid kits immediately accessible

Weather Monitoring

HEP uses real-time weather apps and NOAA alerts to adjust schedules if lightning, high winds, or heavy rain threatens safety or installation quality.

Roofing Components Explained

Understanding the anatomy of a roof helps New Market property owners appreciate the depth of HEP’s replacement services.

Deck

The structural base—typically plywood or OSB—onto which all other layers rest.

Underlayment

A synthetic or felt membrane providing secondary water shedding capability.

Starter Strip

First course of shingles or panels at eaves, forming a wind-resistant seal.

Field Shingles or Panels

Primary weather-exposed layer dictating appearance and performance.

Ridge Cap

Pre-bent shingles or metal pieces covering the peak and finishing the system.

Ventilation Fixtures

Ridge vents, static vents, or powered fans that regulate attic temperature and moisture.

Flashing

Metal fabrications that block water at penetrations, such as chimneys and skylights.

Typical Timeline for Roof Replacement in New Market

While each project varies, HEP delivers clear expectations.

Day 1: Material delivery and property protection setup
Day 2-3: Tear-off, decking repairs, and underlayment installation
Day 4-5: Shingle or panel installation, flashing, and ventilation
Day 6: Final inspection, cleanup, and owner walk-through

Inclement weather can extend these estimates; HEP maintains transparent communication to keep clients informed of any adjustments.

Storm Damage Restoration and Roof Replacement

New Market’s spring thunderstorms and occasional hail events can necessitate expedited roof replacement. HEP is equipped to:

Conduct emergency tarping to prevent immediate interior damage
Document storm impact with photos for insurance claim support
Coordinate with adjusters for scope alignment
Execute full roof replacement according to insurance coverage guidelines

Roofing Trends Influencing New Market Homes

Industry innovations continuously refine roofing aesthetics and performance. HEP stays ahead of emerging trends, including:

Solar-Ready Roofs

Pre-installed mounting brackets and conduit channels streamline future photovoltaic additions.

Mixed-Material Roofscapes

Combining metals with traditional shingles at accent areas, such as front porch awnings, introduces varied textures and visual interest.

High-Definition Shingle Color Blends

Granule patterns create depth and shadow lines, delivering a dimensional appearance reminiscent of natural quarried slate.

Integrated Gutters

Box gutters concealed beneath roof edges offer a sleek profile while improving water management.

Sustainable Disposal and Recycling Initiatives

HEP partners with regional recycling centers to divert construction waste responsibly.

Asphalt shingles are processed into pavement aggregate
Metal scraps are melted down for new manufacturing
Wood pallets and crating materials are repurposed or composted
Plastic packaging is sorted and forwarded to specialized recyclers

These efforts reduce landfill impact and reinforce HEP’s eco-conscious service ethos.

Insurance and Warranty Coverage Overview

A roof replacement represents a substantial investment protected by multiple layers of coverage.

Manufacturer Warranties

Limited lifetime warranties on architectural shingles
40- to 50-year prorated coverage on metal panels
Algae resistance and colorfast guarantees for select products

Workmanship Assurance

HEP provides labor warranties that back installation practices, offering added confidence against potential workmanship defects.

Attic Insulation and Roof Replacement Synergy

Replacing a roof presents an opportune moment to upgrade attic insulation, enhancing whole-home comfort.

Blown-in fiberglass or cellulose fills irregular cavities
Spray foam seals air leaks around penetrations
Rigid foam baffles ensure unobstructed ventilation paths

These combined upgrades can yield noticeable reductions in heating and cooling expenses for New Market households.

Protecting Valued Property Elements

HEP’s crew implements on-site measures to preserve exterior elements.

Landscape Shielding

Plywood walkways distribute foot traffic across lawns
Tarps cover flower beds to catch falling debris
Temporary fencing safeguards ornamental shrubs

Exterior Features

Chimney caps are wrapped to prevent scratches or displacement
Solar panels or satellite dishes are carefully detached and reinstalled
Decorative lighting fixtures receive protective coverings

Project Documentation and Transparency

Clear, accessible documentation builds trust throughout the roof replacement process.

Digital galleries track progress from initial inspection to final shingle
Moisture scan reports highlight pre-existing issues and confirm remediation
Daily logs outline crew activities, weather notes, and material deliveries

Clients are granted portal access to review records at any time.

Community Commitment

Beyond delivering exemplary roof replacement services, HEP supports New Market through:

Local workforce development programs that train future roofing professionals
Sponsorship of neighborhood beautification events
Participation in recycling drives and sustainability workshops

These initiatives foster long-term community resilience and pride in local craftsmanship.

Signs of Quality Craftsmanship

Homeowners evaluating completed projects can look for visual cues indicating a superior roof replacement by HEP:

Uniform shingle alignment with straight course lines
Color-matched flashing, vent pipes, and ridge caps
Properly crimped metal panel seams without visible fasteners
Clean valley lines free of excessive sealant
Enhanced attic airflow evidenced by balanced intake and exhaust

These details reveal a commitment to precision that distinguishes HEP’s work on New Market homes and businesses.

Areas We Serve