Storm Damage Restoration

HEP RoofingStorm Damage Restoration

Storm Damage Restoration | Roofing

When a storm tears through East Tennessee, it can leave behind more than fallen branches—it can compromise the very roof that protects your family. HEP’s certified roofing team responds fast, arriving with thermal drones and on-the-spot tarping to stop leaks before they start. We document every shingle, dent, and puncture, then walk you through the insurance maze so you’re never left guessing about coverage or cost. From hail-resistant shingles and wind-rated underlayment to code-compliant ventilation, each repair is engineered to withstand the next round of Tennessee weather.

Customers choose HEP because they get one number to call, one transparent quote, and a lifetime workmanship warranty backed by a locally owned company that’s been “Happy to Be of Service” since 2002. Whether you need a few shingles replaced or a full roof rebuild, we restore curb appeal, energy efficiency, and peace of mind—often in a single day—so you can get back to what matters most while Mother Nature plans her next move.

What our customers say

Jacob Newman and Mark Mullin we're out today and finished off the repair job that needed done. This job had been a challenge for everyone that was sent out. They did a great job and it appears that all of the issues have been solved. Thanks a lot guys for the great service.
Merkaba T. profile photo
Merkaba T.
Christian was very proficient in detailing the scope of the work to be completed from our storm damage. He was very straightforward and courteous at the same time. He also answered the few questions that I had to give us a full understanding of what we expect to be done.
Chris L. profile photo
Chris L.
Christian Jordan provided wonderful customer service during our roofing estimate. He reviewed several options and showed photos of previously unknown damage to explain his reasonings for the repair estimate provided.
Malisha C. profile photo
Malisha C.
Christian Jordan and Michael Mott came out and looked great and took care of the wind damage to my vinyl siding
Kevin S. profile photo
Kevin S.
Stephen took a good throughly look at my roof and brought to my attention some serious issues. He shows that he knows his stuff and he was very friendly and very nice to converse with. Good people all around
C P. profile photo
C P.
Jason arrived today on time, explained what he saw and what he did to repair the water penetration issue and even became friends with our dog. Good work. They were referred by a neighbor and I would definitely use them again.
Joe G. profile photo
Joe G.
All within a matter of a weeks time, I was able to schedule a thorough inspection of the roof and receive a new roof of good quality. Fantastic company
V D. profile photo
V D.
Stephen came an gave me advice on my roof and really helped me
Spanners619 profile photo
Spanners619
Christian Jordan and Jacob Edward's helped us so so so much and they came out literally so fast, within 15-20 minutes from our roof caving in. They were great and worked with us on everything.
Cierra B. profile photo
Cierra B.
Our roof started leaking on a weekend from recent storms, so I sent a request online. They called first thing Monday morning to schedule an inspection. They were quite busy that day, and kept us updated as to the timing of their technician's arrival. When he arrived, Christian thoroughly inspected the roof, gave us his recommendation for a solution and tarped the roof as a temporary fix. Due to timing issues on our part and having to work with our insurance company, we couldn't schedule the repair right away. During this past weekend's storm, part of the tarp failed so I called and they immediately scheduled someone to come out and fix it. Jeremy arrived and had the problem taken care of quickly since more rain is expected before the work begins on Monday, and assured me that they will be there if I have any other issues in the meantime. I am very impressed by everyone I have dealt with at HEP; I am not sure I have ever received the level of communication as I have from them. They have answered every question, explained every detail and returned every phone call or text promptly and efficiently.
Shelly M. profile photo
Shelly M.

Emergency Response and Tarping Protocols

A severe thunderstorm can roar across Tennessee in minutes, leaving shredded shingles and open decking exposed to the next band of rain. HEP maintains an emergency tarping division ready to stabilize damaged roofs until permanent repairs begin.

24-Hour Rapid Deployment

  • Crews mobilize with pre-cut 20 × 30-foot woven polyethylene tarps
  • Heavy-duty 2 × 4 battens and ring-shank nails ensure the tarp remains secure in high winds
  • Perimeter edges are wrapped under existing shingles to divert water toward gutters rather than walls
  • Temporary ridge caps fashioned from corrugated plastic channel airborne water away from attic insulation

Moisture Mitigation Measures

Once a roof is tarped, technicians set desiccant packs and industrial fans in attic spaces that registered above 16 % moisture content during the inspection. Lowering humidity quickly curtails fungal bloom and prevents drywall sagging.

Coordinating with Other Trades After Roof Storm Damage

Each roof is part of a broader building envelope. When storms breach that envelope, collateral damage often reaches interior systems. HEP communicates with allied trades to streamline entire-home recovery.

Interior Finish Restoration

  • Drywall contractors repair ceiling drywall seams split by water weight
  • Painters apply vapor-permeable primers that let residual moisture escape
  • Flooring experts evaluate subfloor panels for swelling before reinstalling hardwood or laminate

HVAC and Electrical Safeguards

HVAC coils can corrode in damp attics, and saturated junction boxes pose fire hazards. HEP’s project manager schedules licensed specialists to:

  • Clean or replace attic ductwork insulation
  • Inspect and test GFCI breakers impacted by leaks
  • Rebalance air flow once insulation R-values are restored

Coordinated sequencing keeps the household functioning safely while roof rehabilitation moves forward.

Comprehensive Roof Inspection Methodology

Pinpointing every storm-related deficiency requires more than a cursory glance at shingle surfaces. HEP leverages specialized technology and seasoned craftsmanship to deliver exhaustive assessments.

Drone-Assisted Aerial Mapping

  • High-definition drones capture 4K imagery of ridge lines, valleys, and flashing details
  • Orthomosaic software stitches images into centimeter-accurate roof plans
  • Elevation models highlight dips and sagging planes that suggest wet insulation or broken rafters

Hands-On Decking Evaluation

Crew leaders crawl attic spaces to check for:

  • Water stains, dark rings, or microbial spots on the underside of decking
  • Nail back-out patterns that indicate wind-induced uplift forces
  • Cracked or split rafters triggered by falling limbs

Infrared Thermal Imaging

After sunset, technicians perform thermal scans that:

  • Reveal latent moisture pockets invisible to the naked eye
  • Detect insulation gaps created by roof leaks
  • Map temperature differentials across skylight curbs and chimney chases

Storm Damage Classification

Understanding the specific assault a roof experienced shapes the repair blueprint and material selection. HEP categorizes storm events into targeted threat profiles.

Wind Uplift Indicators

  • Creased or curled shingle tabs at eaves and rakes
  • Loss of granular surfacing near nail heads, signifying friction abrasion
  • Misaligned ridge caps or displaced hip shingles

Hail Impact Markers

  • Circular bruises with crushed granules exposing asphalt mat
  • Soft spots on underlayment felt detected by tactile inspection
  • Damaged metal vents exhibiting concentric dent patterns

Rain Intrusion Paths

  • Water channels observed underneath felt lines
  • Rusted roofing nails along valleys where wind drove rain sideways
  • Damp batt insulation directly below plumbing vent stacks

Accurate classification allows HEP to adapt fastening schedules, select impact-resistant materials, and plan flashing redundancies suited to each threat.

Insurance Claim Documentation Support

Navigating policy language and claim requirements can overwhelm homeowners coping with post-storm stress. HEP eases that burden through organized documentation.

Photo Evidence Protocol

  • Time-stamped images taken at every roof facet, valley, and penetration
  • Close-ups of measurement gauges showing hailstone diameters
  • Wide panoramas illustrating damage continuity across multiple slopes

Itemized Scope of Work

  • Spreadsheet line items matching policy code descriptions for easy adjuster review
  • Notations for code-required upgrades such as drip edge or ice-barrier installation
  • Annotated roof diagrams aligning repair locations with material SKUs

Thorough records reduce claim disputes and accelerate approval cycles, letting physical restoration proceed without administrative bottlenecks.

Materials and Technologies Used by HEP

Repairing a storm-damaged roof is an opportunity to embed next-generation resilience. HEP’s procurement team sources components engineered for Tennessee’s volatile climate.

Impact-Resistant Shingles (Class 4)

  • Reinforced fiberglass mats absorb hail strikes up to 2 inches in diameter
  • Proprietary polymer blends maintain flexibility during freeze-thaw cycles common in the Highland Rim
  • Enhanced sealant strips improve wind rating to 130 mph per ASTM D7158

Self-Adhering Waterproof Underlayments

  • Butyl adhesive layers self-heal around nails, preventing capillary action
  • High-temperature top surfaces withstand 250 °F, critical for dark roof colors in hot Cumberland summers

Synthetic Ridge Vent Systems

  • Low-profile baffles promote 15 % greater air exchange than traditional box vents
  • Integrated bug screens keep wasps and rodents from nesting in attic cavities

Recycled Metal Drip Edge

  • 90 % post-consumer aluminum redirects water away from fascia boards
  • Powder-coated finishes resist chalking in ultraviolet-intense valleys like Knoxville’s
  • Pre-notched kicker design speeds installation while ensuring code compliance

Compliance with Tennessee Building Codes

Municipal inspectors apply International Residential Code (IRC) standards with local amendments tailored to region-specific wind maps and precipitation data. HEP embeds compliance checkpoints into every project milestone.

Local Wind Speed Maps

  • Western counties reference 115-mph nominal design speeds, while eastern Appalachian counties adopt 130-mph zones
  • Fastener patterns adjust per map designation: six nails per shingle in 130-mph areas versus four in lower zones

Ice and Water Shield Requirements

  • Though Tennessee is southern, high-elevation towns such as Monteagle encounter freeze-thaw cycles demanding 24 inches of ice barrier past heated wall lines
  • HEP extends this membrane to 36 inches where roof pitch is less than 4:12, exceeding baseline code for extra security

Permitting Workflow

  • Digital submission of roof diagrams accelerates municipal review
  • On-site placards list permit numbers and inspection dates, ensuring transparent compliance
  • Final inspection sheets are filed within 48 hours of completion to close out the permit promptly

Timeline of a Typical Restoration Project

Weather variables and material lead times can shift exact dates, but Tennessee homeowners often experience a predictable sequence once a storm passes.

Day 1: Inspection and Temporary Protection

  • Emergency tarping deployed
  • Moisture meters and infrared cameras log baseline readings

Day 3–5: Tear-Off and Deck Repair

  • Old shingles removed down to the decking
  • Rotted OSB or plank boards replaced with APA-stamped sheathing

Day 4–7: Shingle Installation

  • Underlayment, starter strips, and drip edge installed
  • Architectural shingles set using pneumatic nailers calibrated to 90-psi for optimal drive depth
  • Ridge vents and hip caps secure passive airflow

Day 8+: Final Walkthrough and Warranty Registration

  • Post-project drone flight verifies uniform installation
  • Manufacturer warranty paperwork completed and archived digitally
  • Job site cleaned, magnet sweep performed to collect stray fasteners

Sustainable Practices in Storm Restoration

Modern roofing need not trade performance for environmental stewardship. HEP integrates eco-friendly processes throughout the project lifecycle.

Recycling Tear-Off Debris

  • Asphalt shingles delivered to regional recyclers that repurpose granules for pavement aggregate
  • Scrap metal flashing sorted and sold to smelters for new panel manufacture
  • Cardboard packaging compacted for local paper mills

Cool Roof Options

  • High-albedo shingle colors reflect solar radiation, lowering attic temperatures by up to 30 °F
  • Reflective granule technology prolongs shingle life by minimizing thermal expansion stress

Rainwater Harvest Compatibility

  • Smooth-paint gutter linings resist algae growth, improving water clarity for barrel collection
  • Diverter valves installed during downspout replacement allow easy bypass when barrels reach capacity

Attic Health Post-Restoration

A roof’s job extends beneath the decking. HEP evaluates attic ecosystems to verify that new coverings perform harmoniously with insulation and ventilation.

Insulation Resettling and Re-Top

  • Storm vibrations often disturb blown-in cellulose or fiberglass, creating voids
  • Crews fluff compressed areas and top off to R-38 in middle Tennessee or R-49 in colder plateaus

Mold Prevention Treatments

  • Clear, EPA-registered biocides applied to rafters and sheathing if surface spores detected
  • Negative air machines with HEPA filters run during application to protect living spaces

Balanced Ventilation

  • Soffit venting increased to match new ridge vent capacity, achieving intake equals exhaust ratio
  • Baffled chutes maintain airflow above blanket insulation and prevent wind-driven snow infiltration in higher elevations

Gutter and Downspout Recovery

Proper roof function depends on efficient water displacement. HEP aligns gutter replacements with roofing schedules for a cohesive envelope upgrade.

Seamless Aluminum Replacement

  • Continuous gutters extruded on-site to eliminate leakage at seams
  • Brackets spaced every 24 inches withstand ice loads during winter storms

Leaf Guard Integration

  • Micro-mesh guards keep oak, hickory, and pine needles from clogging channels outside Knoxville suburbs
  • Guards snap onto new gutters without piercing the outer lip, preserving factory coating integrity

Foundation Drainage Improvement

  • Downspout extensions buried beneath grade direct water safely beyond drip line
  • Pop-up emitters release flow into turf while preventing rodent entry

Role of Roof Geometry in Storm Resistance

Architecture influences wind deflection and water shedding, dictating specific reinforcement strategies.

Hip vs. Gable Strength

  • Hip roofs present fewer vertical surfaces to wind, but require more hip cap intersections susceptible to leakage
  • Gable end walls receive direct gust loads; HEP installs hurricane straps and additional sheathing nails when rebuilding storm-damaged gables

Dormer Flashing Challenges

  • Shed and doghouse dormers create complex step flash sequences
  • Closed-cell foam backer rods inserted beneath flashing edges absorb movement and block driven rain

Valley Reinforcement

  • W-style metal valleys outperform open-cut alternatives during heavy rain bursts common in the Nashville basin
  • Double-layer ice and water barrier extends 18 inches each side of the valley centerline for redundancy

Regional Storm Patterns and Roofing Vulnerabilities

Understanding the meteorological triggers for roof damage helps HEP anticipate material demand and workforce allocation across Tennessee’s varied topography.

Plateau Microbursts

The Cumberland Plateau funnels unstable air upward, generating sudden downdrafts. These microbursts slam roofs with localized 80-mph gusts, prioritizing enhanced fastener schedules and reinforced ridge capping.

Valley Hail Corridors

From Murfreesboro to Cookeville, storm tracks align with low-lying corridors where temperature gradients concentrate hailstone formation. HEP stocks impact-rated shingles and ridge vents specifically engineered for high-density hail zones.

Appalachian Rain Shadows

East of Chattanooga, orographic lift dumps torrential rain on mountain slopes while shielding adjacent valleys. Roofs in these rain-shadow communities face prolonged moisture exposure rather than high winds, making underlayment selection and water-channeling design paramount.

Components Often Overlooked During Storm Restoration

Storm damage evaluations sometimes concentrate on the main field of shingles and miss smaller but equally vulnerable details. HEP’s comprehensive approach addresses every roof appendage.

Skylights and Solar Tubes

Curbs and flashing kits can warp under hail impact. HEP re-squares the curb, installs new self-sealing membranes, and reseats insulated glass to stop condensation rings.

Satellite Dish and Antenna Mounts

Mounting brackets loosen under oscillating wind loads. HEP reinforces sheathing beneath footplates with backer boards and replaces lag screws with stainless-steel toggle bolts.

Plumbing Vent Boots

UV-brittle neoprene collars split when flexed by storm-induced vibration. Crews upgrade to silicone boots rated to outlast traditional neoprene by a decade.

HEP’s Safety and Training Standards

Restoration success depends on more than shingles—it relies on disciplined safety practices that protect crews and homeowners alike.

Crew Certifications

  • OSHA 30-Hour Construction cardholders on every site
  • NRCA ProCertified shingle installers
  • EPA Renovation, Repair & Painting (RRP) specialists for homes built before 1978

On-Site Protective Measures

  • Guardrails or tie-off anchors installed on slopes exceeding 6:12
  • Daily toolbox talks covering weather alerts, fall-arrest equipment checks, and ladder positioning
  • Clearly marked debris zones roped off to keep pets and children safe during tear-off

Environmental Safeguards

Spill kits containing absorbent pads, tarps, and neutralizing granules remain on standby in case of accidental fuel or sealant spills, ensuring Tennessee’s soil and waterways stay clean throughout the restoration process.

Long-Term Value of Professional Storm Damage Restoration

When HEP replaces storm-stricken components with upgraded materials, homeowners gain benefits that extend well beyond simple repair:

  • Roof life expectancy often climbs from 20 years to 30 years with modern laminates
  • Insurance premiums sometimes stabilize thanks to impact-resistant rating credits
  • Resale value improves because prospective buyers trust a documented, professionally restored roof system

A disciplined restoration not only mends what storms dismantled but also fortifies Tennessee homes for the sharper weather extremes predicted in coming decades.

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