Storm Damage Restoration

HEP RoofingStorm Damage Restoration

Storm Damage Restoration | Roofing | Harrison

When a Tennessee squall rips through Harrison, shingles can disappear in seconds and hidden leaks can start working overtime. HEP’s roofing and storm-damage team is on call the moment the skies clear, arriving with thermal cameras, drone inspections, and decades of hands-on experience to uncover every bruise your roof just took. We know insurance paperwork can feel like a second storm, so our specialists document the damage, meet with adjusters, and turn red tape into green lights—while you stay safely inside.

From emergency tarping to full-scale roof replacement, each crew member is factory-trained, fully licensed, and backed by HEP’s “Happy, Efficient, Professional” promise. Whether it’s hail-pocked metal panels, wind-torn asphalt shingles, or soffits shaken loose, we restore your home with premium materials engineered to outlast the next big front. Harrison is our neighborhood, too; that’s why we treat every roof like it protects our own families—because, in a storm’s aftermath, nothing matters more than getting you dry, secure, and confident again.

What our customers say

John was the guy who came and looked at my roof. He was very polite, nice, helpful, and awesome.
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Waylon B.
Olin, Chris & the whole staff of HEP are wonderful, friendly & knowledgeable people. Olin, the Product Specialist who came to our home, was very thorough when he inspected our roof & wrote up our work order/proposal. He patiently answered our questions & explained in great detail the work that needed to be done. My Husband & I feel very valued as this company’s customers! I believe we are getting a great service at a reasonable cost. We are looking forward to getting our roof replaced in the coming week! We have had our Water Heater replaced & a small repair done in the past with HEP. We strongly recommend this great company!!
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Susan R.
Christian was very proficient in detailing the scope of the work to be completed from our storm damage. He was very straightforward and courteous at the same time. He also answered the few questions that I had to give us a full understanding of what we expect to be done.
Chris L. profile photo
Chris L.
Michel and David stayed very positive and maintained a professional attitude while performing the work required though the job itself changed a little. They kept me well informed during every step of the whole process. The job site was left clean when they left. The repair to the roof looks terrific, better than I expected.
Ron S. profile photo
Ron S.
Christian Jordan and Michael Mott came out and looked great and took care of the wind damage to my vinyl siding
Kevin S. profile photo
Kevin S.
Jason arrived today on time, explained what he saw and what he did to repair the water penetration issue and even became friends with our dog. Good work. They were referred by a neighbor and I would definitely use them again.
Joe G. profile photo
Joe G.
Mr Olin White from HEP arrived a little bit early which was very nice, he was very polite, very professional. He took the time to listen to my husband and I to get a better feel of what we were trying to accomplish. We have not started our project yet but I cannot imagine that their work will be anything less than stellar. I will recommend them too all of my family and friends and anyone else who I find needs a roof.
Tracey F. profile photo
Tracey F.
Christian Jordan and Jacob Edward's helped us so so so much and they came out literally so fast, within 15-20 minutes from our roof caving in. They were great and worked with us on everything.
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Cierra B.
Due to a miscommunication I need to apologize for a negative review I left. Hep didn't call codes, but I imagine that codes inspector is working himself to the bone, and instead of hearing "rough-in inspection" I heard "complaint" and I am so very sorry I was so reactive. It's been over a year since the work was done and we've had zero leaks! Job well done y'all!
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Heather V.
Our roof started leaking on a weekend from recent storms, so I sent a request online. They called first thing Monday morning to schedule an inspection. They were quite busy that day, and kept us updated as to the timing of their technician's arrival. When he arrived, Christian thoroughly inspected the roof, gave us his recommendation for a solution and tarped the roof as a temporary fix. Due to timing issues on our part and having to work with our insurance company, we couldn't schedule the repair right away. During this past weekend's storm, part of the tarp failed so I called and they immediately scheduled someone to come out and fix it. Jeremy arrived and had the problem taken care of quickly since more rain is expected before the work begins on Monday, and assured me that they will be there if I have any other issues in the meantime. I am very impressed by everyone I have dealt with at HEP; I am not sure I have ever received the level of communication as I have from them. They have answered every question, explained every detail and returned every phone call or text promptly and efficiently.
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Shelly M.

Understanding Harrison’s Storm Patterns and Their Impact on Roofing

Harrison’s position in the Tennessee River Valley exposes residential and commercial roofs to a unique mix of meteorological forces. Every season can bring a new threat that strains roofing materials and underlayment systems. By grasping how these local weather events interact with a roof system, property owners can better appreciate the importance of professional storm damage restoration.

High Wind Events

Strong frontal passages sweep across the valley, producing straight-line winds that routinely exceed 60 mph. These gusts:

  • Lift shingles at their edges, breaking adhesive bonds
  • Exert suction on ridge caps and hip shingles
  • Strip lightweight coverings off low-slope sections

When uplift pressure exceeds the fastener pull-out resistance, shingles detach, leaving underlayment and decking exposed to rain.

Hailstorms

Though less frequent than in the Plains states, hail impacts in Harrison still cause significant roof trauma. Ice stones as small as ¾" strike asphalt surfaces at high velocity, resulting in:

  • Round “dings” that crush granules
  • Micro-fractures in the fiberglass mat
  • Compromised shingle substrate that accelerates UV degradation

The damage is often subtle from ground level, making professional inspection critical.

Heavy Rainfall and Flash Flooding

Tropical remnants and stalled frontal boundaries can drop several inches of rain in a matter of hours. Roof systems face:

  • Water backing under lifted shingle tabs
  • Overloaded gutters that cause fascia rot
  • Hydrostatic pressure around roof penetrations

If left unchecked, moisture travels into attic insulation, leading to mold growth.

Snow and Ice

While major snowstorms are rare, freezing rain and sleet events create ice dams along eaves. Meltwater backs up beneath shingle courses, saturating the decking and leaking into living spaces. Proper ice-and-water shield placement is essential for defense.

Common Types of Roof Storm Damage in Harrison

Storm damage manifests in multiple ways, some obvious and some hidden beneath surface layers. HEP’s crews are trained to locate every vulnerability before it escalates.

Shingle Damage

  • Torn or missing tabs
  • Curling at leading edges
  • Surface granule loss exposing black asphalt

Roof Deck Compromise

  • Soft or spongy spots detectable underfoot
  • Punctures from broken tree limbs
  • Delaminated plywood from prolonged moisture exposure

Flashing and Sealant Failures

  • Bent or missing step flashing along walls
  • Deteriorated counter-flashing around chimneys
  • Dried, cracked sealant at vents and skylights

Gutter and Downspout Issues

  • Detached hangers causing sagging runs
  • Impact dents that impede water flow
  • Separated downspout joints leaking onto siding

Ventilation System Impacts

  • Hail-dented turbine vents restricting airflow
  • Dislodged ridge vents inviting wind-driven rain
  • Blocked soffit vents increasing attic heat and moisture

Why Swift Storm Damage Restoration Matters

Timely intervention by a qualified team such as HEP prevents minor defects from spiraling into extensive structural problems.

Preventing Secondary Water Intrusion

Exposed decking absorbs moisture quickly. Even a small leak can saturate insulation, weakening drywall ceilings and sparking electrical hazards.

Protecting Structural Integrity

Persistent water infiltration rots rafters and trusses over months. The resulting loss of load-bearing capacity may lead to costly framing replacement.

Maintaining Energy Efficiency

Compromised roofing envelopes allow conditioned air to escape. Heating and cooling systems must work harder, raising utility bills and shrinking HVAC lifespan.

HEP’s Comprehensive Storm Damage Restoration Process

HEP employs a methodical approach that aligns with industry best practices and state regulations. Each phase is designed to restore the roof to pre-storm condition or better.

Detailed Roof Inspection and Damage Mapping

Certified inspectors climb onto the roof, walk every slope, and mark each defect with chalk. They photograph:

  • Shingle displacement patterns
  • Impact points indicative of hail size
  • Flashing separations

A digital report with annotated images becomes the foundation for the restoration plan.

Emergency Mitigation and Temporary Protection

When active leaks threaten interior assets, HEP installs:

  • Waterproof tarp coverings secured with furring strips
  • Synthetic underlayment patches over compromised decking
  • Temporary sealing of vent boots and flashings

These actions curtail further damage until full repairs commence.

Documentation for Insurance Support

Adjusters require clear evidence. HEP compiles:

  • Date-stamped photographs from multiple angles
  • A square-foot damage count
  • Moisture meter readings for attic lumber

Accurate documentation helps property owners navigate claim approval with minimal hassle.

Code-Compliant Repair Planning

Harrison follows the current International Residential Code (IRC) with local amendments. HEP’s project managers:

  • Verify required nail patterns for 110 mph wind rating
  • Plan for ice-barrier coverage within 24" of the exterior wall line
  • Include ridge ventilation to maintain 1/150 attic ventilation ratio

Quality-Controlled Roof Restoration

Restoration crews remove damaged materials down to the decking, replacing any rotten substrate. Upgraded components then go on:

  • High-temperature ice-and-water shield in critical zones
  • Polymer-modified starter strips at eaves and rakes for extra wind resistance
  • Class 4 impact-rated shingles or metal panels depending on client preference

Field supervisors conduct mid-project and end-of-day inspections to verify adherence to the scope of work.

Post-Project Verification and Warranty

After cleanup, HEP performs:

  • Infrared scanning to confirm dryness of attic insulation
  • Nail pattern checks on random sample squares
  • Final walk-through with the property owner

Written warranties are issued covering workmanship and manufacturer materials.

Materials and Techniques Used by HEP in Roof Restoration

Technological advances allow roofs to better withstand Harrison’s storms. HEP specifies materials that exceed baseline code requirements.

Impact-Resistant Shingle Options

  • SBS-modified asphalt shingles with elastomeric resilience
  • Class 4 rated to reduce hail bruising
  • Available in high-definition color blends matching neighborhood aesthetics

Underlayment Upgrades

  • Synthetic felt with tear strength exceeding 20 lbs per ASTM D226
  • Breathable membranes that release trapped moisture
  • Self-adhering ice barriers laminated with fiberglass scrim for puncture resistance

Modern Flashing Systems

  • Pre-formed aluminum step flashing sized to course height
  • PVC-coated drip edge that resists salt corrosion near marinas
  • Sandwiched valley metal with center rib for controlled water flow

Advanced Sealants and Adhesives

  • Tripolymer roof cement remaining flexible to −20 °F
  • Butyl rubber tape for quick flashing repairs
  • UV-stable polyurethane beads beneath ridge caps

Sustainable Disposal and Recycling

  • Shingle tear-off collected in lined dumpsters to prevent runoff
  • Metals separated for recycling facilities
  • Wood debris mulched for local landscaping reuse

The Role of Licensed Roofers in Harrison Building Codes

Proper licensing ensures work meets municipal standards and protects homeowners from future legal or resale complications.

Permit Acquisition

HEP files permit applications with the Hamilton County Building Inspection office. Permits document:

  • Scope of structural repairs
  • Estimated valuation for taxation purposes
  • Required inspections at nailing and final stages

Compliance with Wind Uplift Standards

The local code stipulates six nails per shingle for asphalt roofs. High wind zones demand ring-shank nails or screws for metal systems. HEP follows:

  • ANSI/UL 1897 testing references for uplift resistance
  • Manufacturers’ high-wind installation manuals

Ice and Water Shield Requirements

Any heated space beneath a roof warrants an ice barrier. This membrane must extend from the eave edge to a minimum of 24" inside the exterior wall line. HEP’s crews measure and mark this distance before installation.

Final Municipal Inspection

Building officials verify flashing details, attic ventilation, and material specifications. Passing inspection confirms the roof meets safety and durability benchmarks.

Signs Your Roof Needs Storm Damage Attention

Not every roof issue reveals itself with dripping ceilings. Homeowners can look for subtler indicators that HEP can then investigate.

Visible Shingle Loss

  • Dark patches on the roof plane
  • Exposed felt or decking shimmering in sunlight

Interior Ceiling Stains

  • Discolored rings around ceiling fixtures
  • Bubbling paint or peeling wallpaper

Granule Accumulation in Gutters

  • Quarter-inch piles resembling coarse sand
  • Washed-out spots on downspout splash blocks

Sagging Roof Lines

  • Noticeable dips between rafters
  • Wavy ridges observable from the street

How HEP Supports Homeowners Through the Insurance Claim

Navigating claims involves careful coordination. HEP’s administrative team tackles the logistical burden on behalf of policyholders.

Photographic Evidence Compilation

Technicians use drones and handheld cameras to capture:

  • Oblique shots showing the entire roof plane
  • Close-ups of torn shingles and flashing gaps
  • Attic imagery of water trails on rafters

Images are labeled by slope and elevation for clarity.

Scope of Work Alignment

HEP drafts an Xactimate or Symbility estimate that mirrors insurer software formats. Line items include:

  • Removal and replacement counts per square
  • Associated flashing components
  • Labor factors adhering to regional pricing databases

Adjuster Coordination

Field representatives meet adjusters onsite to:

  • Present chalk-marked damage
  • Discuss code compliance items the claim should cover
  • Facilitate consensus on supplementals before they arise

Transparent Progress Updates

Throughout restoration, homeowners receive:

  • Schedule confirmations for material deliveries
  • Daily jobsite photos via secure portal
  • Notice of any change orders stemming from hidden damage

Preventative Measures Recommended by HEP

A well-maintained roof has a higher chance of surviving the next storm without major repair.

Routine Roof Maintenance

  • Semi-annual professional inspections
  • Prompt replacement of aging sealant at penetrations
  • Tightening of loose fasteners along metal panels

Gutter Cleaning Schedule

  • Clearing debris every spring and fall
  • Installing leaf guards to minimize clogs
  • Checking for proper downspout slope toward splash blocks

Tree Limb Management

  • Trimming branches back at least 8 ft from the roof edge
  • Removing dead or diseased limbs that could break off in wind
  • Monitoring fast-growing species such as silver maples

Attic Ventilation Checks

  • Confirming unobstructed soffit vents
  • Ensuring ridge vents have intact baffles
  • Maintaining balanced intake and exhaust flow to reduce moisture buildup

Why Harrison Residents Trust HEP for Roof Storm Restoration

Several factors distinguish HEP’s service in the local market.

Local Weather Expertise

Crew leaders track NOAA storm data and understand microclimate differences between lakefront and hillside neighborhoods. This insight guides material selection and installation techniques.

Highly Trained Crews

Roofers undergo manufacturer installation training on:

  • Laminated architectural shingles
  • Standing seam metal systems
  • Low-slope membrane patching

The result is consistent workmanship across project types.

Industry Certifications

HEP maintains certifications with leading roofing material manufacturers. Certification status translates into:

  • Extended manufacturer warranty eligibility
  • Strict adherence to application methods
  • Regular audits ensuring continuous compliance

Proven Track Record

Hundreds of roofs in Harrison, Ooltewah, and surrounding communities bear HEP installation tags. Visual evidence of past performance reassures property owners of long-term value.

Glossary of Roofing Storm Damage Terms

• Decking – Structural wood layer, typically OSB or plywood, onto which underlayment and shingles are fastened
• Flashing – Metal or membrane sections installed at roof transitions to divert water
• Granules – Ceramic-coated crushed stone embedded in asphalt shingles for UV protection
• Ice Dam – Ridge of ice at eaves that prevents meltwater from draining
• Ridge Cap – Specialized shingle or metal piece covering the roof’s horizontal peak
• Underlayment – Secondary water-shedding barrier installed between decking and roofing material
• Wind Uplift – Suction force exerted by airflow over a roof, which can pull materials loose

Areas We Serve

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