Roof Replacement

HEP RoofingRoof Replacement

Roof Replacement | Roofing | Ooltewah

When Ooltewah’s sun, storms, and seasonal humidity start to wear down your shingles, HEP’s local roofing team is ready with fast, frustration-free roof replacement. From the first inspection to the final nail, our certified pros bring decades of craftsmanship and the best materials on the market—so your new roof stands up to Tennessee weather and boosts your home’s curb appeal in one sweep.

We keep the process simple: clear, written estimates, help navigating insurance claims, tidy job sites, and a workmanship warranty that’s as solid as the roofs we build. Whether you’re dealing with leaks, missing shingles, or you just want the peace of mind a brand-new roof provides, HEP is the hometown crew that shows up on time, communicates at every step, and leaves you with a roof you’ll trust for years to come.

What our customers say

I wish all customer service was as good as the guys that work in the roofing department at HEP. They were polite, easy to talk to, very knowledgeable of my roof problem, explained everything that was wrong and what needed to be done immediately and in the near future. You guys are super!
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Alice M.
Jason did an awesome job on my roof. He was very knowledgeable about his profession and was very courteous and well mannered.
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Nikki D.
HEP was prompt in getting our job estimated and starting work. We had them replace a patio roof and perform some other minor repairs on the roof. They came out on Saturday, and Jason walked through everything, explaining the rationale behind his recommendations. They were exactly in line with existing recommendations from our home inspection, so I had confidence that he was giving his honest opinion and not just trying to upsell. Due to a clerical error, they removed our entire roof by accident, but replaced it at no cost. They immediately notified me when this happened and got it rectified right away. They were honest and transparent through the whole process. After the completion of the work, I notified them of a couple of punch list items and they knocked them out quickly without me having to pester or make a scene like you would with a less reputable contractor. This is the kind of contractor that you keep around. Reliable, easy to contact, responsive, and honest. I am a very independent DIYer, but if I can't do it, my first call will definitely be to HEP. . Thanks Jason and everyone at HEP.
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Zachary C.
HEP is by far one of the best companies, of any kind, I've ever dealt with. We've had HEP replace our HVAC system and just signed contracts with them for some major plumbing repair and a new roof. In our experience with HEP, we've found that they do everything, and they do everything really well. Which is great for us because we don't have to waste any time going through the giant pain process of finding contractors and then finding out if we can trust them. With HEP, the whole experience is like working with your brothers and sisters. Everyone we've met has gone out of their way to make us feel like we're part of their family. To me, the kind of quality service you get from that kind of a business relationship is worth its weight in gold. Thank you, HEP!
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Ninestream C.
Travis came out this afternoon and gave me a quote on a new roof and financing options. He was very informative and knowledgeable. Excellent customer service. I reccommend for fast and friendly service. Go VOLS!!
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Scott T.
Travis was the nicest person and help me in so many ways as far as the way my new roof should be
Betty G. profile photo
Betty G.
Tim Lawson and Matt Williams performed a thorough review of the roof at my condo, gave me my options and I chose one. They performed their work that day in a fine manner.
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David E.
Lee came out promptly when they promised and perform a thorough inspection and pointed several areas that we needed to watch and gave a great estimate on several repair options.
Jason A. profile photo
Jason A.
We (Leroy and Helen Queen, my parents) had our leaky roof replaced by HEP at the end of July 2019. We had a wonderful experience from start to finish: from Joshua who recommended HEP for our roofing needs, to Jason our Sales Rep who measured and then inspected the finished work, to Chris in the office who helped us with the financing, to the crew of men that came out and did a marvelous job removing, installing, and then tidying up afterwards. We were mightily impressed; they worked so quickly. We highly recommend giving HEP a call for your roofing needs based on our own experience with them. They all worked really hard and quickly to get us a new roof; something we very greatly appreciate. Thanks HEP!
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Tosha M.
My air conditioner on my house is 12 years old so a yearly inspection is a must. thanks to mr cole for coming out and making sure my unit was still ok .. he did a great job inspecting and letting me know where i was standing with everything. it is hard to find a company also who is honest ,,does not rip you off and of course does the job the way it should be--RIGHT THE FIRST TIME. thanks so much guys,, you make a difference. i apologize - i cant get the option how to add another review so ill have to continue on this one ,, ,,,, for Mr Travis Colston.. you are a godsend. I am so confident moving forward with putting a new roof on my home. I cannot get over the fact how you guys give more than 100 percent making sure the work is done RIGHT as i said in the earlier paragraph. Your Roof Inspection was outstanding and professional ,, i have never felt better when faced with such a huge responsibility homeowners have -which one thing ,, eventually, is replacing your roof..... HEP has been FANTASTIC with everything else I needed done and i know they will be with this as well... THANK YOU SO MUCH
Andy J. profile photo
Andy J.

Why Roof Replacement Matters in Ooltewah’s Unique Climate

Ooltewah’s weather patterns move from intense summer heat to sudden winter freezes, while violent thunderstorms sweep through every spring and fall. Roofs on homes and businesses must combat:

  • High humidity that encourages mold and algae growth
  • Large temperature swings that cause expansion and contraction
  • Occasional hail and high winds that loosen, crack, or blow off shingles

A compromised roof can allow water to enter the decking, insulation, and interior framing, spawning rot and costly structural issues. Timely roof replacement performed by a specialized local team like HEP keeps buildings watertight, energy-efficient, and visually appealing year-round.

Moisture Management and Ventilation

In Ooltewah, dew points hover higher than the national average for much of the year. Without adequate ventilation and a tight moisture barrier, attics trap humid air that condenses on rafters and sheathing. During roof replacement, HEP technicians:

  • Remove deteriorated felt or underlayment and inspect for hidden rot
  • Install synthetic water barriers that outlast traditional tar paper
  • Balance intake and exhaust ventilation to equalize attic temperatures

These steps prevent mildew odors, warped roof decking, and premature material failure.

Impact of UV Exposure

Strong southern sun accelerates asphalt shingle aging. Granules loosen, exposing the asphalt coating to ultraviolet light that dries it out and leads to cracking. HEP addresses UV damage through:

  • Reflective architectural shingles engineered for solar resistance
  • Optional polymer-modified shingles that withstand 50% more UV cycles
  • Metal roof panels coated with Kynar 500® or SMP finishes for colorfast performance

HEP’s Roof Replacement Process from Inspection to Final Nail

Replacing an entire roof is a carefully sequenced operation. HEP’s certified crew follows a disciplined workflow to ensure structural integrity, curb appeal, and manufacturer-backed warranties.

Initial Roof Evaluation

A project manager performs a comprehensive inspection that covers:

  • Surface integrity—identifying blistered, curling, or missing shingles
  • Flashing condition around chimneys, skylights, and vents
  • Decking stiffness underfoot and signs of sagging or deflection
  • Gutter and downspout alignment to guarantee proper drainage
  • Attic moisture levels, mold presence, and insulation adequacy

Digital photos and written notes document each issue for homeowners and insurance adjusters.

Material Selection and Preparation

Once damage is confirmed, the HEP consultant outlines material options, factoring in:

  • Architectural vs. designer asphalt shingles
  • Standing seam vs. ribbed metal panels
  • Synthetic slate or cedar-style polymer shakes
  • Energy-efficient underlayment membranes

All selections meet or exceed current International Building Code (IBC) wind uplift and fire ratings for Hamilton County. Special orders are secured in advance to keep replacement timelines on track.

Tear-Off and Site Protection

Heavy-duty tarps shield landscaping, siding, and entryways. Crew members remove:

  • Multiple layers of aged shingles
  • Rusted nails and staples
  • Damaged flashings and valley metal

Debris is sorted and hauled away for recycling whenever possible, limiting landfill waste while keeping the property clean.

Decking Repairs and Reinforcement

Removing the old roofing exposes the structural decking. HEP addresses:

  • Soft spots: saturated plywood is exchanged for exterior-grade panels
  • Gaps wider than ⅛": sealed or re-decked for a smooth nailing surface
  • Rafters or trusses with moisture staining: treated with antimicrobial solutions

This structural integrity check ensures new roofing materials fasten securely and remain flat.

Waterproofing the Underlayment System

Two critical moisture barriers are installed:

  1. Peel-and-stick ice-and-water shield at eaves, valleys, and penetrations
  2. Synthetic felt or self-adhering underlayment across the entire deck

These layers block wind-driven rain and ice dams common during severe weather swings.

Ventilation and Insulation Upgrades

HEP employs ridge vents, off-ridge vents, or solar-powered attic fans to create continuous airflow. Simultaneously, insulation gaps are filled to achieve optimal R-values, combating:

  • Excess energy bills from HVAC overuse
  • Uneven room temperatures between floors
  • Condensation accumulation on the underside of the roof deck

Precision Installation of Primary Roofing Material

Each HEP installer is certified by leading manufacturers to uphold warranty standards. Implementation practices include:

  • Six-nail fastening patterns for shingles in high-wind zones
  • Hidden clip systems on metal panels to allow for thermal movement
  • Proper exposure alignment to create uniform shadow lines

Starter strips, hip and ridge caps, and high-profile seals fortify vulnerable edges.

Flashing and Accessory Integration

Special attention surrounds exhaust vents, plumbing stacks, skylights, and chimneys. HEP replaces corroded metal flashings with:

  • Galvanized steel
  • Aluminum
  • 16-oz copper for luxury installations

Caulking and counter-flashing complement the primary flashing to divert water away.

Final Quality Audit and Clean-Up

The project manager conducts:

  • A 20-point workmanship inspection
  • Magnetic sweeps to collect stray nails
  • Attic review to confirm no debris infiltrated interior spaces

Homeowners receive manufacturer warranty documents plus HEP’s workmanship guarantee, reinforcing long-term roof performance.

Roofing Materials HEP Utilizes in Ooltewah

Selecting the ideal roof involves balancing aesthetics, durability, and energy performance. HEP sources advanced materials tailored to the region’s climate.

Architectural Asphalt Shingles

Architectural shingles deliver dimensional depth, differing from flat 3-tab varieties. Core advantages:

  • Wind resistance up to 130 mph when properly installed
  • Class A fire rating
  • Wide palette of nuanced color blends that complement modern and traditional homes

Granule technology now includes algae-blocking copper components, preventing black streaks in humid conditions.

Impact-Rated Shingles

Enhanced SBS polymer infusion strengthens the asphalt base, earning Class 4 impact ratings against 2-inch hail. These products reduce punctures and surface fractures.

Metal Roofing

Metal roofs have surged in popularity around Ooltewah for:

  • Lifespans of 50+ years
  • Reflective coatings that cut cooling costs by double-digit percentages
  • Interlocking panels that resist winds above 140 mph

Options range from standing seam profiles with concealed fasteners to budget-friendly exposed-fastener panels.

Synthetic Slate and Shake

Polymer composites replicate the elegance of quarried slate or cedar without:

  • Excessive weight that stresses rafters
  • Splitting and decay
  • Intensive upkeep requirements

High-definition molds capture authentic textures while built-in UV inhibitors ensure lasting color.

Energy-Efficient Underlayments

HEP incorporates breathable synthetic underlayments that:

  • Offer triple the tear resistance of felt paper
  • Reflect radiant heat away from attic cavities
  • Maintain traction during wet installation conditions, boosting safety for workers

Addressing Common Ooltewah Roofing Challenges

Storm Damage from Thunderstorms and Tornadoes

Gust fronts and tornado spin-ups shear shingles at ridge lines and peel back entire roof planes. HEP’s replacement protocol features:

  • High-strength nails with ring shanks
  • Starter rows sealed with specialized adhesives
  • Enhanced ridge cap shingles tested for uplift resistance

When structural damage extends to decking and trusses, the crew rebuilds framing members to meet strict construction codes.

Algae and Moss Infestation

Ooltewah’s humidity breeds rooftop vegetation. Left untreated, moss lifts shingles and traps moisture. During replacement, HEP applies:

  • Zinc or copper strips near the ridge line
  • Algae-resistant shingle granules
  • Proper slope corrections for improved runoff

Ice Dams in Transitional Winters

Even southern Tennessee experiences overnight freezes. Ice dams form when snowmelt refreezes at cold eaves, backing water beneath shingles. HEP combats this phenomenon through:

  • Extended ice-and-water shield coverage
  • Intake ventilation at soffits to lower attic temperatures
  • Attic insulation upgrades to minimize heat loss

Solar Panel Integration

Homeowners pursuing renewable energy require a roof substrate that supports solar arrays. HEP’s roof replacement service:

  • Reinforces rafters where array loads concentrate
  • Installs flashing brackets compatible with selected solar racking systems
  • Coordinates shingle or panel layout to avoid future penetrations

Building Code and Permit Compliance in Hamilton County

Permitting protects property owners from sub-standard workmanship. HEP manages:

  • Permit applications and associated documentation
  • Inspection scheduling with county officials
  • Adherence to nailing patterns, decking thickness, and ventilation codes

Upon completion, homeowners receive permit closure confirmation files for insurance and resale purposes.

Sustainable Roofing Practices

HEP integrates eco-conscious strategies into every roof replacement.

Recycling Old Shingles

Asphalt shingles contain bitumen that can be repurposed for pavement. HEP partners with recycling facilities to:

  • Divert tons of waste from landfills
  • Lower raw material demand for road construction
  • Reduce overall carbon footprint of each project

Reflective Roof Coatings

High solar-reflectance roofing mitigates urban heat island effects and cuts seasonal cooling loads. Reflective granules and metallic pigments bounce intense sunlight away from the roof surface.

Attic Air Sealing

By sealing gaps around wiring, plumbing, and HVAC penetrations, HEP:

  • Blocks conditioned air loss
  • Reduces energy consumption
  • Enhances indoor comfort

Architectural Styles and Roof Designs in Ooltewah Neighborhoods

HEP customizes roof replacements to align with local architectural character.

Craftsman Bungalows

Deep overhangs and low-pitched gables define Craftsman homes. Roof replacements emphasize:

  • Architectural shingles with broad shadow lines
  • Wide fascia boards fitted with proper drip edges
  • Gable vent accents for visual authenticity

Modern Farmhouses

These structures feature crisp lines and monochrome color schemes. HEP installs:

  • Matte black standing seam metal to create sleek vertical lines
  • Hidden snow guards for unobtrusive functionality
  • Matching metal gutters that blend seamlessly into fascia trim

Traditional Brick Colonials

Symmetry and brick façades dominate this style. Roof replacement selections focus on:

  • Slate-style shingles in muted grays or dark charcoals
  • Classically proportioned hip and ridge caps
  • Copper flashing that ages to a stately patina over time

The Role of Attic Insulation in Roof Longevity

A new roof pairs best with optimized attic insulation. Ooltewah’s climate zone typically calls for R-38 to R-60 attic insulation. Proper levels of blown-in cellulose or fiberglass batts:

  • Limit thermal bridging that heats shingles from below
  • Stabilize indoor temperatures, reducing HVAC strain
  • Deter ice dams by maintaining cold roof surfaces in winter

HEP evaluates existing insulation depth during roof replacement and adds material where shortfalls exist.

Gutter Systems and Roof Replacement Synergy

An upgraded roof benefits from compatible guttering. HEP’s crews coordinate gutter work to ensure:

  • Correct pitch for unobstructed water flow
  • Oversized downspouts to handle heavy Tennessee thunderstorms
  • Leaf guard additions to minimize maintenance and prevent clogging

A well-integrated gutter system defends fascia boards, siding, and foundations from runoff erosion.

Roof Replacement and Home Value in Ooltewah

Real estate professionals consistently cite roof condition as a top factor in buyer decision-making. A new roof installed by HEP:

  • Boosts curb appeal via contemporary color blends and precise alignment
  • Signals structural soundness to inspectors and appraisers
  • Conveys transferrable manufacturer warranties that reassure prospective purchasers

Homeowners often recover a significant portion of replacement costs through higher resale values.

Warranty Coverage and Workmanship Assurance

Manufacturer Material Warranties

Shingle and metal roofing manufacturers back products against manufacturing defects for durations that range from 25 years to limited lifetime coverage. Requirements typically include:

  • Proper installation by credentialed contractors
  • Adequate attic ventilation ratios
  • Use of full roofing systems, such as underlayment, starter strips, and ridge caps from the same brand

HEP Workmanship Guarantee

Beyond material warranties, HEP provides a multi-year workmanship guarantee. If a leak arises due to installation error, repairs are handled at no labor cost for the specified term.

Signs Your Ooltewah Roof Needs Replacement

Recognizing early indicators helps prevent interior water damage. HEP advises property owners to look for:

  • Shingle granules accumulating in gutters or downspouts
  • Daylight shining through attic boards
  • Warped or stained ceiling drywall
  • Moss or algae patches across shaded roof sections
  • Noticeably higher utility bills without changes in usage

Prompt replacement averts more expensive structural repairs later.

The Importance of Professional Certification

Roof installation errors void warranties and jeopardize structural safety. HEP maintains ongoing certification training covering:

  • OSHA fall-protection and safety protocols
  • Manufacturer installation updates and code revisions
  • Advanced ventilation and moisture control techniques

Documented credentials give homeowners peace of mind that craftsmanship meets exacting standards.

Rooftop Accessories and Upgrades

When installing a new roof, homeowners often choose value-adding accessories.

Skylights and Sun Tunnels

Natural light reduces energy consumption and adds aesthetic appeal. HEP integrates new or replacement skylights using:

  • Step flashings for leak prevention
  • Laminated glass panes that resist breakage
  • Solar-powered blinds for glare control

Ridge Vent Lighting Systems

LED accent lighting along ridge vents:

  • Enhances evening curb appeal
  • Consumes minimal electricity
  • Remains shielded within a weather-resistant channel

Snow Guards on Metal Roofs

Even in Tennessee, occasional snowfall can slide off metal roofs abruptly. Snow guards distribute loads gradually to protect landscaping, walkways, and lower roof sections.

Roof Replacement Timeline Expectations

Project length varies by size and complexity, yet typical Ooltewah homes see:

  • One day for tear-off and underlayment
  • One to two days for shingle installation on average pitches
  • Additional time for steep slopes, complex valleys, or specialty materials

Weather disruptions are factored into scheduling contingencies to avoid rushing critical waterproofing steps.

Post-Installation Maintenance Tips

A new roof lasts longer with simple upkeep routines. HEP recommends:

  • Biannual gutter cleaning to ensure free water flow
  • Visual inspections after severe storms for displaced shingles or flashing damage
  • Trimming overhanging tree branches that scrape or shade the roof
  • Avoiding foot traffic; if access is required, use soft-soled shoes and proper safety gear

Storm Preparedness and Emergency Protocols

While a robust roof resists weather, extreme events can still cause harm. Property owners can:

  • Photograph the new roof for baseline documentation
  • Keep warranty papers in a secure, easily accessible place
  • Invest in a whole-house surge protector to shield new attic ventilation fans and other rooftop electrical components from lightning strikes

If damage occurs, prompt temporary covering of exposed decking minimizes water intrusion until repairs commence.

Roofing Terminology Glossary

Understanding key terms empowers homeowners to discuss projects knowledgeably.

  • Decking: Structural surface that supports underlayment and shingles
  • Flashing: Metal barriers directing water away from joints and penetrations
  • Valley: Intersection where two downward roof slopes meet
  • Ridge: Horizontal line at the top where two roof planes join
  • Underlayment: Water-resistant layer installed over decking beneath primary roofing material
  • Ice-and-water shield: Self-adhesive membrane guarding against ice dam leaks

The HEP Difference in Ooltewah Roof Replacement

When HEP undertakes a roof replacement, every phase—from precise tear-off to meticulous cleanup—adheres to rigorous standards set by both industry and manufacturer guidelines. The result is a roof that stands firm against Ooltewah’s volatile climate, enhances property appearance, and fortifies long-term structural health.

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