Roof Replacement

HEP RoofingRoof Replacement

Roof Replacement | Roofing | Hixson

When summer storms roll across Chickamauga Lake or winter winds sweep down Signal Mountain, Hixson homeowners need a roof they can trust. If your shingles are curling, granules are filling the gutters, or daylight is peeking into the attic, it’s time to consider a full roof replacement—not just another patch. A new roof not only seals out the weather, it refreshes curb appeal, lowers energy bills, and restores the peace of mind that comes from knowing your biggest investment is protected.

HEP’s Roofing team lives and works right here in the greater Chattanooga area, so we understand the unique climate challenges your home faces. Our factory-certified crews handle everything from a free, no-pressure inspection to the final magnetic sweep of your lawn, installing top-tier materials backed by industry-leading warranties. Transparent pricing, flexible financing, and constant communication mean there are never any surprises—except how quickly you’ll be enjoying a quieter, safer, more beautiful home.

Ready to trade leaks and worry for strength and style? Give us a call, and you’ll hear the words every Hixson homeowner loves: “HEP is on the way!”

What our customers say

We (Leroy and Helen Queen, my parents) had our leaky roof replaced by HEP at the end of July 2019. We had a wonderful experience from start to finish: from Joshua who recommended HEP for our roofing needs, to Jason our Sales Rep who measured and then inspected the finished work, to Chris in the office who helped us with the financing, to the crew of men that came out and did a marvelous job removing, installing, and then tidying up afterwards. We were mightily impressed; they worked so quickly. We highly recommend giving HEP a call for your roofing needs based on our own experience with them. They all worked really hard and quickly to get us a new roof; something we very greatly appreciate. Thanks HEP!
Tosha M. profile photo
Tosha M.
Mr Olin White from HEP arrived a little bit early which was very nice, he was very polite, very professional. He took the time to listen to my husband and I to get a better feel of what we were trying to accomplish. We have not started our project yet but I cannot imagine that their work will be anything less than stellar. I will recommend them too all of my family and friends and anyone else who I find needs a roof.
Tracey F. profile photo
Tracey F.
I wish all customer service was as good as the guys that work in the roofing department at HEP. They were polite, easy to talk to, very knowledgeable of my roof problem, explained everything that was wrong and what needed to be done immediately and in the near future. You guys are super!
Alice M. profile photo
Alice M.
Jason did an awesome job on my roof. He was very knowledgeable about his profession and was very courteous and well mannered.
Nikki D. profile photo
Nikki D.
Olin was fantastic. Friendly and arrived early after calling to say he would be coming out earlier than planned. I will leave another review after the work is done but we are looking forward to working with your company to get our roof taken care of. Thank you.
Jennifer F. profile photo
Jennifer F.
HEP was prompt in getting our job estimated and starting work. We had them replace a patio roof and perform some other minor repairs on the roof. They came out on Saturday, and Jason walked through everything, explaining the rationale behind his recommendations. They were exactly in line with existing recommendations from our home inspection, so I had confidence that he was giving his honest opinion and not just trying to upsell. Due to a clerical error, they removed our entire roof by accident, but replaced it at no cost. They immediately notified me when this happened and got it rectified right away. They were honest and transparent through the whole process. After the completion of the work, I notified them of a couple of punch list items and they knocked them out quickly without me having to pester or make a scene like you would with a less reputable contractor. This is the kind of contractor that you keep around. Reliable, easy to contact, responsive, and honest. I am a very independent DIYer, but if I can't do it, my first call will definitely be to HEP. . Thanks Jason and everyone at HEP.
Zachary C. profile photo
Zachary C.
They come and did a great job if you need a roof be sure that you speak with Jacob about doing the roof he’s done great job at resolving all my issues that I had and went above and beyond highly recommend
Timothy S. profile photo
Timothy S.
HEP is by far one of the best companies, of any kind, I've ever dealt with. We've had HEP replace our HVAC system and just signed contracts with them for some major plumbing repair and a new roof. In our experience with HEP, we've found that they do everything, and they do everything really well. Which is great for us because we don't have to waste any time going through the giant pain process of finding contractors and then finding out if we can trust them. With HEP, the whole experience is like working with your brothers and sisters. Everyone we've met has gone out of their way to make us feel like we're part of their family. To me, the kind of quality service you get from that kind of a business relationship is worth its weight in gold. Thank you, HEP!
Ninestream C. profile photo
Ninestream C.
Michel and David stayed very positive and maintained a professional attitude while performing the work required though the job itself changed a little. They kept me well informed during every step of the whole process. The job site was left clean when they left. The repair to the roof looks terrific, better than I expected.
Ron S. profile photo
Ron S.
Lee came out promptly when they promised and perform a thorough inspection and pointed several areas that we needed to watch and gave a great estimate on several repair options.
Jason A. profile photo
Jason A.

Roofing Excellence in Hixson: How HEP Delivers Superior Roof Replacement

Residents of Hixson understand that a sturdy roof is more than a protective layer; it is a vital component of home comfort, energy efficiency, and long-term property value. When age, storm damage, or chronic leaks jeopardize a roof’s integrity, roof replacement becomes the most reliable remedy. HEP specializes in comprehensive roof replacement services tailored to the unique climate, architecture, and homeowner expectations found throughout Hixson. From the first inspection to the final cleanup, every phase is handled with a meticulous attention to detail that has become the hallmark of HEP craftsmanship.

The Roofing Landscape in Hixson

Hixson’s location near the Tennessee River brings humidity, occasional high winds, and periodic severe weather events. Those environmental forces test the resilience of asphalt shingles, metal panels, and underlayment systems year-round. When temperatures fluctuate sharply between seasons, roofing materials expand and contract, accelerating wear. An expertly planned roof replacement by HEP accounts for these conditions by selecting materials engineered for moisture resistance, UV stability, and wind uplift ratings appropriate for the region.

Why Roof Replacement May Be the Only Sustainable Option

Although localized repairs can extend a roof’s life, certain warning signs signal the need for a full replacement:

  • Widespread shingle curling or clawing
  • Granule loss exposing asphalt substrate
  • Soft decking detected during attic inspection
  • Chronic leaks across multiple roof planes
  • Flashing failure around chimneys, vents, and skylights
  • Mold or mildew infiltration in underlying insulation

When these issues reach a critical threshold, ongoing patchwork quickly becomes cost-inefficient and risks structural damage. HEP’s certified roofing professionals conduct in-depth evaluations to confirm whether replacement is the economically and structurally sound route.

HEP’s Roof Replacement Approach

HEP employs a proven methodology that merges premium materials, advanced installation techniques, and meticulous project management. Each step is designed to protect homeowners from unexpected delays and ensure a seamless transformation.

Initial Roof Inspection and Consultation

A replacement project begins with a comprehensive on-site inspection. Using drone imaging and manual attic checks, HEP documents:

  • Decking stability
  • Underlayment condition
  • Ventilation efficiency
  • Flashing integrity
  • Storm damage patterns

Detailed findings are shared with homeowners to explain why replacement may be advantageous, the materials best matched to the home’s architecture, and the scheduling timeline.

Tailored Material Selection

Selecting the right roofing system is more than picking a color or texture; it’s about performance longevity, curb appeal, and maintenance requirements. HEP offers guidance on popular options:

  • Asphalt fiberglass shingles for cost-effective protection and versatile styles
  • Architectural and designer shingles that deliver dimensional depth and enhanced wind resistance
  • Metal roofing—standing seam or ribbed panels—for superior longevity and recyclability
  • Synthetic slate and shake replicas for premium aesthetics with less weight
  • Modified bitumen or TPO membranes for low-slope sections

Homeowners are briefed on each material’s wind ratings, algae resistance, warranty coverage, and compatibility with local building codes.

Pre-Installation Preparation

Before the first shingle is removed, HEP coordinates:

  • Permit acquisition and compliance with Hixson zoning regulations
  • Delivery of dumpsters and material pallets to reduce on-site clutter
  • Property protection measures, including tarps for landscaping, magnetic nail mats, and designated staging areas
  • A clear work schedule so homeowners know daily start and finish times

Safe Tear-Off Procedures

Removing aged roofing demands strict safety and debris management. HEP crews:

  • Wear OSHA-approved fall protection harnesses and anchored lifelines
  • Strip shingles, underlayment, and flashing systematically by roof plane
  • Deposit materials directly into contained disposal units to prevent lawn damage
  • Inspect exposed decking for rot, warping, and structural anomalies

Any compromised decking sections are replaced with code-approved plywood or OSB sheathing to guarantee a stable foundation.

Advanced Underlayment and Waterproofing

Underlayment technology has evolved beyond felt paper. HEP commonly installs:

  • Ice and water shield along eaves, rakes, valleys, and penetrations for leak defense
  • Synthetic breathable underlayment that resists tearing and promotes vapor diffusion
  • High-temp underlayments in areas where metal flashing or solar components concentrate heat

These layers act as the roof’s secondary defense, crucial for Hixson’s humidity levels and occasional ice events.

Precision Installation of the Roofing System

Proper shingle or panel placement is essential to withstand Hixson’s wind speeds and rainfall. HEP adheres to manufacturer-specified nailing patterns, ensuring:

  • Nails are driven flush, not over-penetrated or under-fastened
  • Starter strips are sealed to prevent wind uplift
  • Offset shingle courses maintain staggered joints
  • Ridge and hip caps are vented or solid based on the ventilation design

For metal systems, panels are fastened with concealed clips and sealed seams to prevent rust and water infiltration.

Ventilation and Insulation Integration

A long-lasting roof relies on optimal attic airflow:

  • Intake vents along soffits draw cool air into the attic
  • Exhaust vents at ridge lines expel warm, moist air
  • Baffles are installed to keep insulation from blocking airflow paths
  • Existing insulation depth is assessed, and upgrades are recommended if R-value falls below energy-efficient standards

Balanced ventilation regulates attic temperatures, reduces energy costs, and helps shingles resist premature aging.

Flashing, Chimney, and Penetration Detailing

Improper flashing is a leading cause of leaks. HEP cuts, bends, and installs:

  • Step flashing along wall intersections
  • Counterflashing around brick or stone chimneys
  • Pipe boots with UV-stable rubber collars
  • Skylight flashing kits compatible with curb or deck mounts

All seam edges are sealed using manufacturer-approved adhesives, ensuring moisture cannot infiltrate critical junctions.

Quality Control and Final Walkthrough

Before tools leave the site, HEP’s foreman conducts:

  • Magnetic sweeps of surrounding grounds to collect stray fasteners
  • Visual inspection of shingle courses for alignment consistency
  • Verification of ventilation openings and exhaust fans
  • Water testing or infrared scans when necessary to confirm watertight integrity

Homeowners receive a detailed workmanship warranty and manufacturer documentation outlining coverage specifics.

Material-Specific Benefits for Hixson Homes

Asphalt Architectural Shingles

  • Multi-layered construction yields enhanced durability and wind ratings up to 130 mph
  • Algae-resistant granules mitigate streaking in humid climates
  • Wide color palette complements red brick, siding, or stone façades common in Hixson neighborhoods

Metal Roofing Systems

  • Lifespan reaching 50 years or more
  • Reflective coatings reduce thermal gain, lowering cooling loads during Southern summers
  • Interlocking panels withstand hail and high wind events, providing peace of mind during storm season

Synthetic Slate and Shake

  • Molded from engineered polymers for reduced weight and minimal breakage
  • Deep shadow lines replicate natural materials without maintenance obstacles
  • Class A fire ratings enhance overall home safety

Addressing Storm Damage and Insurance Coordination

Hixson occasionally faces severe weather that can unleash hail, intense downpours, and gusty winds. HEP’s roof replacement protocol incorporates storm-response expertise by:

  • Documenting impact zones through high-resolution photography
  • Generating precise measurements with aerial imagery for accurate scope of loss reports
  • Providing homeowners with organized documentation suitable for insurance adjuster review

This process ensures all damage is accounted for in the replacement scope, minimizing future disputes over coverage.

Common Weather Hazards and Roof Vulnerabilities

  • Wind uplift that dislodges ridge caps and starter courses
  • Hail bruising compromising shingle mat integrity
  • Driving rain forcing water beneath compromised flashing
  • Accumulated debris in valleys creating water dams

By anticipating these threats, HEP specifies materials and installation techniques designed to maximize resilience under local storm conditions.

Environmental Considerations for Sustainable Roof Replacement

Recycling and Waste Reduction

HEP partners with recycling facilities to divert asphalt shingles and metal panels from landfills when feasible. Reprocessed shingles often become pavement additives, reducing the environmental footprint of each project.

Energy Efficiency Upgrades

  • Cool-roof rated shingles reflect more solar radiation, helping reduce attic temperatures
  • Proper ventilation decreases reliance on mechanical cooling and mitigates moisture buildup
  • Attic insulation evaluations can lead to targeted upgrades that lower yearly energy expenditure

Integrating Roof Replacement With Other Exterior Improvements

Homeowners frequently synchronize roof replacement with complementary projects to streamline labor and improve overall home performance.

Gutter System Upgrades

  • Oversized aluminum gutters manage high rainfall volumes
  • Leaf guards minimize clogging from Hixson’s mature tree canopy
  • Proper downspout placement protects foundations from hydrostatic pressure

Skylight Replacement or Installation

  • Modern skylights incorporate low-E glass for improved insulation
  • Curb-mounted designs simplify future re-roofing work
  • Custom flashing kits integrate seamlessly into new roofing membranes

Attic Vent Fans and Solar Accessories

  • Solar-powered ridge fans enhance passive ventilation without adding electrical costs
  • Mounting brackets designed explicitly for new roofing systems prevent voided warranties

Safety Protocols During Roof Replacement Projects

HEP enforces a rigorous safety culture:

  • Crew members maintain current OSHA training certification
  • Fall protection plans include anchor points rated for 5,000 pounds per worker
  • Ladder usage follows the 4-to-1 rule and includes stabilizers on slick surfaces
  • Fire extinguishers and first aid kits remain on-site throughout the project

By adhering to best practices, the risk of accidents and property damage is significantly reduced.

Compliance With Hixson Building Codes and Industry Standards

Hixson’s municipal codes dictate minimum wind resistance and ventilation requirements. HEP not only meets these benchmarks but often exceeds them by:

  • Utilizing starter and hip/ridge shingles designed for higher wind classifications
  • Installing underlayment products rated for ice dam protection beyond local ordinance thresholds
  • Verifying ridge vent lengths align with International Residential Code (IRC) airflow equations

Building inspectors appreciate projects that surpass basic compliance, accelerating final approval and certificate issuance.

Post-Installation Maintenance Strategies

Proper maintenance can stretch the lifespan of a newly installed roof. Recommendations include:

  • Semi-annual roof inspections focusing on penetrations and flashing
  • Gutter cleaning each spring and fall to prevent overflow and fascia rot
  • Quick replacement of displaced shingles following high-wind events
  • Attic checks for signs of condensation or insulation displacement

HEP offers maintenance guidelines tailored to material type, ensuring the roofing system continues performing at peak capacity.

The Role of Ventilation in Moisture Control

In high-humidity locales like Hixson, moisture trapped in the attic can lead to mold growth and bent decking. Accurate ventilation design ensures:

  • Continuous airflow from soffit intake to ridge exhaust
  • Reduced ice dam formation as warm attic air dissipates
  • Steady indoor temperatures that relieve HVAC strain

HEP calculates required ventilation using industry formulas, then installs intake and exhaust components that achieve balanced airflow.

Roof Replacement for Different Architectural Styles in Hixson

Ranch-Style Homes

  • Low-pitch roofs often necessitate architectural shingles or metal to combat water pooling
  • Extended eaves benefit from continuous soffit vents to reduce heat buildup

Two-Story Colonials

  • Complex valleys and dormers require precision flashing
  • Algae-resistant shingles maintain uniform appearance across larger surface areas

Craftsman Bungalows

  • Exposed rafter tails call for careful drip edge placement
  • Color-blended shingles complement natural wood and earth-tone siding

Contemporary Residences

  • Flat or low-slope sections may integrate TPO or modified bitumen membranes
  • Standing-seam metal panels deliver sleek lines that match modern facades

The Impact of Color and Texture on Home Aesthetics

Choosing a shingle shade or metal finish extends beyond personal taste. HEP guides homeowners through considerations such as:

  • Solar reflectivity and local heat index
  • HOA guidelines governing exterior changes
  • Architectural elements like stone accents or shake siding that harmonize with certain roof colors
  • Visual contrast between roof planes and trim work

A well-chosen color scheme enhances curb appeal and can even influence resale value.

Durable Flashing Solutions for Long-Term Performance

Copper, aluminum, and galvanized steel each offer unique benefits. HEP helps homeowners weigh factors like:

  • Patina development on copper that delivers classic aesthetics
  • Lightweight aluminum compatibility with diverse roof types
  • Galvanized steel’s balance between affordability and corrosion resistance

Strategic flashing selection prevents premature degradation at vulnerable roof junctures.

Protecting Decking and Structural Components During Replacement

HEP’s crews inspect for:

  • Delamination of plywood caused by persistent moisture
  • Truss or rafter damage resulting from prolonged leaks
  • Ventilation obstructions behind baffles that may trap moisture

Replacing compromised decking ensures new roofing materials perform optimally, free from underlying weakness.

Addressing Ice Dams in Hixson’s Occasional Cold Spells

Though severe winters are uncommon, freeze-thaw cycles can still form ice dams. HEP mitigates this risk by:

  • Installing ice and water shield two to three feet beyond warm wall lines
  • Upholding proper attic ventilation to equalize temperature
  • Suggesting heated cable systems for shaded eaves when warranted

Preventing ice dams preserves shingle integrity and prevents interior water damage.

Roofing Accessories That Boost Performance

  • Ridge vents with external baffle designs enhance exhaust airflow
  • Starter shingles with factory-applied adhesive lines resist gusty updrafts
  • High-profile hip and ridge caps add depth and facilitate ventilation

HEP integrates accessories to form a holistic roofing system rather than treating them as afterthoughts.

The Importance of Proper Fastener Selection

Different materials demand specific fasteners to secure longevity:

  • Hot-dipped galvanized nails resist corrosion in asphalt applications
  • Stainless steel screws with neoprene washers for metal panels prevent rust and maintain watertight seals
  • Ring-shank nails provide extra withdrawal resistance in high-wind zones

HEP sources fasteners that align with manufacturer specifications, upholding warranty validity.

Understanding Manufacturer Warranties

Roofing products may carry varying levels of protection:

  • Limited lifetime warranties against manufacturing defects
  • Algae-resistant clauses that maintain appearance rights
  • Wind warranties specifying maximum rated speeds

HEP explains the distinction between pro-rated and non-pro-rated periods so homeowners fully understand coverage durations.

Attic Insulation as a Complement to Roofing Performance

During roof replacement, attic spaces are easily accessible for insulation upgrades. Benefits include:

  • Reduced energy bills through stabilized indoor temperatures
  • Diminished risk of condensation as warm air is better separated from cold roof decks
  • Potential eligibility for energy-efficiency rebates or credits

HEP evaluates existing insulation levels and suggests materials such as blown-in cellulose or fiberglass batts to meet recommended R-values.

Project Timeline Expectations for Roof Replacement in Hixson

While each home varies, the typical sequence includes:

  • One day for material delivery and site preparation
  • One to two days for tear-off and decking repairs on average-sized homes
  • One to two days for installation of underlayment, shingles or panels, and accessories
  • Half a day for thorough cleanup, inspection, and homeowner walkthrough

Weather contingencies are factored into scheduling, ensuring projects progress smoothly.

The Role of Technology in Modern Roof Replacement

HEP employs advanced tools and software:

  • Aerial measurement platforms for precise material estimates and waste reduction
  • Infrared cameras to detect hidden moisture during initial inspections
  • Project management software that tracks milestones and ensures transparency

These innovations reduce errors, accelerate timelines, and provide homeowners with real-time updates.

Post-Replacement Documentation Provided to Homeowners

Upon completion, HEP compiles:

  • Material receipts and batch numbers for warranty registration
  • Photographic evidence of each installation phase for future reference
  • Maintenance schedules tailored to roofing material
  • Compliance certificates confirming adherence to local codes

Organized documentation simplifies future roof-related decisions and supports home resale documentation.

Common Misconceptions About Roof Replacement

  • Myth: A new roof can be installed over old shingles without issues.
    Truth: While code permits limited overlays, removing existing layers allows inspection of decking, enabling repairs that extend roof life.
  • Myth: Metal roofs attract lightning.
    Truth: Metal roofing does not increase lightning strike probability and can safely disperse electrical charge when grounded.
  • Myth: Dark shingles always increase cooling costs.
    Truth: Proper ventilation and insulation often have a larger impact on energy efficiency than shingle color alone.

Clearing up these misconceptions helps homeowners make confident, informed choices.

Long-Term Value of Professional Roof Replacement

A correctly installed roof delivers:

  • Enhanced property marketability and buyer confidence
  • Reduced maintenance expenses due to minimized leak risks
  • Improved indoor comfort thanks to stable attic temperatures
  • Stronger defense against severe weather common to Tennessee’s climate

Investing in professional roof replacement lays the groundwork for decades of trouble-free performance and peace of mind within the Hixson community.

Areas We Serve

HEP Roofing
Book Online
(423) 228-7848