Roof Repair

HEP RoofingRoof Repair

Roof Repair | Roofing | Oneida

When a sudden leak turns your living room into a splash zone or high winds send shingles sailing across Oneida, HEP Roofing is the crew your neighbors trust to put everything back in place—fast. Our certified technicians arrive with stocked trucks, infrared leak-detection tools, and the know-how that comes from repairing thousands of roofs in Central NY. From isolating hidden moisture beneath ice dams to matching historic slate on century-old farmhouses, we treat every repair like it’s the most important square foot in town—because to you, it is.

We start with a no-pressure inspection, document every issue with photos, and walk you through options that fit your budget and timeline. Need an emergency tarp at 2 a.m.? We’re on call. Want a repair that qualifies for an extended Owens Corning warranty? We’re certified. Each project ends with a spotless cleanup and a follow-up phone call to ensure you’re 100% satisfied—even after the next storm rolls through. When Oneida roofs need rescuing, HEP Roofing delivers reliable repairs that last, so you can get back to enjoying the home you love.

What our customers say

Travis came out this afternoon and gave me a quote on a new roof and financing options. He was very informative and knowledgeable. Excellent customer service. I reccommend for fast and friendly service. Go VOLS!!
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Scott T.
Jason inspected our roof. He went out of his way to address a couple of issues we had and informed us of the cost to repair the ones remaining. Very pleased with his service!
Wes B. profile photo
Wes B.
Travis was the nicest person and help me in so many ways as far as the way my new roof should be
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Betty G.
We called Hep for a leaking roof. They were quick to respond and when they came out took photos to show us what needed to be done. The mgr. who had come out to evaluate the job came back to ensure everything he told us was to be done would be done. He checked out the job and we felt secure knowing everything was checked on to have been done correctly and what wasn't was redone right. Would definately reccommend Hep for roof work.
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Rosemary A.
We have used HEP in the past for plumbing and also some roof issues. Because of this, they offered us a free roof inspection. The tech (Tim Lawson) that came out was on time (actually a little earlier than expected), was very helpful and knowledgeable. He took his time to explain the repairs that we will be needing to our roof, offered affordable pricing and was very professional. I would recommend this company as they are fair in price and have knowledgeable, friendly , professional employees. Thanks HEP and Tim Lawson.
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Melanie B.
Tim Lawson and Matt Williams performed a thorough review of the roof at my condo, gave me my options and I chose one. They performed their work that day in a fine manner.
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David E.
I was very pleased with the service thr HEP technician provided. He explained everything he did and future required fixes in great detail. We've used HEP for roof repair and HVAC services and have been very pleased with by the services provided. I would recommend to friends and family.
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Stephanie C.
thank you to a wonderful lady ( "H" ) . JImmy Swanner repaired our ceiling quickly and did a great job.would highly recommed HEP..
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Bev C.
I wish all customer service was as good as the guys that work in the roofing department at HEP. They were polite, easy to talk to, very knowledgeable of my roof problem, explained everything that was wrong and what needed to be done immediately and in the near future. You guys are super!
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Alice M.
HEP was prompt in getting our job estimated and starting work. We had them replace a patio roof and perform some other minor repairs on the roof. They came out on Saturday, and Jason walked through everything, explaining the rationale behind his recommendations. They were exactly in line with existing recommendations from our home inspection, so I had confidence that he was giving his honest opinion and not just trying to upsell. Due to a clerical error, they removed our entire roof by accident, but replaced it at no cost. They immediately notified me when this happened and got it rectified right away. They were honest and transparent through the whole process. After the completion of the work, I notified them of a couple of punch list items and they knocked them out quickly without me having to pester or make a scene like you would with a less reputable contractor. This is the kind of contractor that you keep around. Reliable, easy to contact, responsive, and honest. I am a very independent DIYer, but if I can't do it, my first call will definitely be to HEP. . Thanks Jason and everyone at HEP.
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Zachary C.

Comprehensive Overview of HEP Roof Repair Services in Oneida

HEP is a trusted authority for residential and light–commercial roof repair work in Oneida. The company’s skilled roofers combine deep technical knowledge with a thorough understanding of Central New York’s unique weather patterns to deliver durable, code-compliant solutions for asphalt shingles, metal roofing, flat membranes, and specialty systems. Every project is approached with meticulous planning, premium materials, and an unwavering commitment to structural integrity, moisture management, and long-term performance.

Key Pillars of HEP’s Roof Repair Philosophy

  • Precision diagnostics and transparent project mapping
  • Manufacturer-approved repair techniques that protect warranties
  • Attention to ventilation, insulation, and energy efficiency alongside leak resolution
  • Sustainable disposal and recycling of old roofing materials where feasible
  • Ongoing education for installers on evolving building codes and product innovations

Why Timely Roof Repair Matters for Oneida Properties

Roof damage rarely stays static; the freeze-thaw cycles and lake-effect storms common to Oneida accelerate small defects into costly structural issues. Addressing problems promptly with HEP’s professional crew prevents water infiltration, mold propagation, insulation degradation, and premature decking failure.

Impact of Central New York Weather on Roofing Systems

  • Heavy snow loads compress fasteners and can shear weakened shingles
  • Ice dams force meltwater beneath laps, flashing, and underlayment
  • High summer humidity deteriorates organic felt and encourages mildew
  • Wind gusts topping 60 mph lift shingles and create stress fractures
  • Rapid temperature swings expand and contract roof components, loosening seals

Proactive inspections and mid-season maintenance performed by HEP reduce emergency calls and extend roof life by a decade or more.

Common Signs Your Oneida Roof Needs Professional Attention

Ignoring early warnings often leads to interior drywall stains, warped sheathing, or attic condensation. Homeowners should schedule a repair assessment with HEP if they notice any of the following:

  • Curling or cupped shingle edges
  • Discolored ceiling patches or bubbling paint
  • Debris-filled or sagging gutters, indicating fascia damage
  • Granule loss accumulating in downspout run-off
  • Daylight visible through attic boards
  • Musty odors suggesting hidden moisture pockets
  • Loose chimney flashing or rusted step flashing around dormers
  • Moss or lichen growth that traps moisture against shingles

HEP’s Structured Roof Repair Process

1. In-Depth Roof Evaluation

HEP begins with a multi-point inspection that includes exterior surface analysis, attic examination for ventilation and insulation status, infrared moisture scanning when necessary, and photographic documentation. This thorough approach pinpoints both visible and latent deficiencies.

2. Detailed Project Proposal

Findings are translated into a clear scope of work, listing material specifications, ventilation upgrades, estimated timeline, and warranty coverage. Homeowners receive a concise repair roadmap to build confidence in the prescribed solutions.

3. Preparation and Site Protection

Before actual repairs start, the crew safeguards landscaping, siding, and windows with tarps and plywood shields. Debris chutes or covered dumpsters maintain a tidy footprint and prevent nails from scattering across lawns or driveways.

4. Precision Repair Execution

HEP technicians adhere strictly to manufacturer guidelines:

  • Selective shingle removal avoids unnecessary tear-offs
  • Ice & water shield membranes restore critical leak barriers
  • Rusted flashing is replaced with corrosion-resistant aluminum or copper
  • Under-driven or over-driven nails are corrected to secure adjoining courses
  • Ridge and soffit ventilation are balanced to meet current codes

Throughout the process, on-site supervisors validate each step with quality control checklists.

5. Final Inspection and Cleanup

After the last fastener is driven, HEP conducts a magnetic sweep for stray metal fragments, resurveys attic spaces for daylight or moisture intrusion, and reviews photographs with the property owner. Documentation of material batch numbers and installation notes is stored for future warranty support.

Roofing Materials and Systems Serviced by HEP in Oneida

Asphalt Shingle Repair

Architectural and 3-tab shingles comprise the majority of Oneida roofs. HEP matches color blends, honors factory wind ratings, and re-flashes penetrations to maintain cohesive aesthetics and performance.

Metal Roofing Solutions

Corrugated, standing seam, and stone-coated steel panels require specialized handling. HEP’s technicians refasten loose clips, seal expansion joints, and use EPDM-compatible caulks that withstand temperature fluctuations without cracking.

Low-Slope Roof Membranes

For porch roofs, sunrooms, and commercial buildings, HEP services EPDM, TPO, and modified bitumen systems. Proper seam welding, lap preparation, and drainage corrections prevent ponding water and membrane shrinkage.

Specialty and Historic Roofs

Slate, wood shakes, and synthetic composites demand nuanced knowledge of fastening schedules and underlayment selection. HEP sources matching slates or reclaimed cedar to preserve architectural integrity while introducing modern waterproofing technology.

Integrating Energy Efficiency Into Roof Repairs

Roof repairs present an opportune moment to upgrade thermal performance and reduce utility costs:

  • Installing baffles along eaves to maintain clear ventilation channels
  • Replacing compressed or damp fiberglass batts with high-R-value foam or blown-in cellulose
  • Adding cool-roof shingle colors that reflect solar radiation
  • Integrating radiant barriers beneath sheathing for heat abatement
  • Sealing attic bypasses around plumbing and electrical penetrations to prevent air leakage

HEP evaluates the roof assembly as part of the overall building envelope, recommending enhancements that align with NYSERDA efficiency incentives.

Sustainable Practices Embedded in HEP’s Workflow

Environmental stewardship underpins HEP operations in Oneida:

  • Asphalt shingles are transported to facilities that convert tear-off fragments into road paving aggregate
  • Metal panel offcuts enter regional scrap recycling streams
  • Biodegradable underlayment packaging and water-based adhesives minimize landfill waste
  • Fleet maintenance schedules optimize fuel efficiency and reduce carbon emissions
  • Crews adhere to low-VOC sealant standards to protect indoor air quality during attic work

Compliance With Oneida Building Codes and Industry Standards

Navigating municipal regulations ensures the legal and structural soundness of every repair:

  • Permit coordination with Oneida City Code Enforcement when structural work exceeds minor patching
  • Ice-shield installation extending a minimum of 24 inches inside the exterior wall line per local amendments to the International Residential Code
  • Adherence to OSHA fall protection requirements, including guardrails, anchor points, and harness systems
  • Verification that ventilation ratios satisfy the latest International Energy Conservation Code mandates

HEP’s licensing and insurance certificates remain current, offering property owners peace of mind throughout the project lifecycle.

The Role of Flashing in Long-Term Leak Prevention

Flashing directs water away from vulnerable intersections. HEP identifies and resolves flashing failures common in Oneida roofs:

Step Flashing Around Sidewalls

Individual L-shaped pieces interwoven with shingle courses must overlap by at least 2 inches. HEP replaces rusted or incorrectly overlapped sections to halt capillary action.

Counter-Flashing at Chimneys

Copper or galvanized steel counter-flashing embedded into mortar joints prevents wind-driven rain from infiltrating behind base flashing. Regrouting and reglet-cutting techniques lock new metal securely in place.

Valley Flashing

Open metal valleys channel high volumes of runoff. HEP ensures W-style valley flashing is center-crimped for rigidity and sealed with butyl, not asphalt cements that degrade quickly.

Ventilation and Moisture Management Strategies

A balanced attic environment prolongs shingle life and thwarts ice dams:

  • Continuous ridge vents paired with unobstructed soffit vents create convective airflow
  • Gable fans or solar vents supplement natural draft in complex roof geometries
  • Closed-cell spray foam applied to underside sheathing in cathedral ceilings mitigates dew-point condensation
  • Hygrometer monitoring during inspections confirms relative humidity stays below mold-prone thresholds

HEP tailors vent configurations to each roof’s slope, length, and existing infrastructure.

Structural Repairs Beyond the Surface

Hidden issues uncovered during roof work often affect load-bearing components:

  • Replacing delaminated plywood with CDX or OSB sheathing rated for 24/16 joist spacing
  • Sistering rafters compromised by moisture rot with treated lumber for load restoration
  • Installing metal truss plates where cracked web members threaten structural stability
  • Bracing undersized purlins in older homes to comply with updated snow-load calculations

HEP’s carpenters collaborate with engineers when necessary to certify framing repairs.

Ice Dam Mitigation Specific to Oneida Homes

Lake-effect snow accumulations challenge roof assemblies each winter. HEP deploys a layered strategy:

  • Self-adhering membrane application from eaves to at least the depth of two shingle courses past the heated wall
  • Heated cable placement in problem valleys or low-slope transitions
  • Air sealing attic bypasses that allow warm interior air to melt rooftop snow unevenly
  • Insulation baffles to maintain free air flow beneath decking and dissipate heat build-up

These measures collectively reduce icicle formation and soffit staining.

Attic Insulation Upgrades During Roof Repair

Combining roof repairs with insulation improvements streamlines labor and enhances comfort:

Blown-In Solutions

Cellulose or fiberglass blown over existing batts fills voids and covers joist edges, eliminating thermal bridges. HEP calculates depth based on the R-49 target commonly recommended for the Oneida climate zone.

Rigid Foam Board

Polyiso or EPS boards installed above decking during partial reroofs interrupt conductive heat flow. Taping seams and staggering joints create a continuous insulation plane.

Spray Foam

Closed-cell spray foam sprayed directly under sheathing in vaulted ceilings tightens the building envelope and increases structural stiffness, meeting air-barrier requirements in a single application.

Steps Homeowners Can Take to Support Roof Longevity

A collaborative approach between HEP and homeowners prolongs repair value:

  • Trim overhanging branches to minimize abrasion and shade-induced moss
  • Clean gutters twice per year to prevent backup under the first shingle course
  • Visually inspect the attic after major storms for any dampness or daylight
  • Monitor sealant around vent boots and reapply high-grade urethane if cracks develop
  • Schedule biennial professional inspections to catch minor defects early

Advantages of Choosing HEP for Roof Repair in Oneida

  • Region-specific expertise that anticipates snow, ice, and wind challenges
  • Factory-trained crews certified in multiple roofing systems, ensuring warranty compliance
  • Robust safety culture that protects occupants, neighbors, and landscaping
  • Detailed project documentation maintained for future resale disclosures
  • Commitment to eco-friendly practices without compromising durability

Roofing Trends Influencing HEP’s Service Offerings

Architectural Shingle Upgrades

Dimensional profiles improve curb appeal and enhance wind ratings, making them the leading replacement choice for Oneida homeowners.

Integrated Solar Shingles

As photovoltaic costs decline, HEP prepares roofs for future solar adoption by reinforcing attachment points and optimizing south-facing exposures.

Impact-Resistant Materials

Class 4-rated shingles and hail-resistant membranes reduce storm damage frequency, translating into lower maintenance cycles and potential insurance incentives.

Cool Roof Technologies

Reflective granules and ventilated nail bases keep attic temperatures in check, aligning with rising energy-efficiency standards.

HEP’s Commitment to the Oneida Community and Environment

Local engagement complements technical excellence:

  • Participation in roof donation programs for qualifying community projects
  • Support for workforce development initiatives that train residents in skilled trades
  • Adoption of paperless project management systems to reduce office waste
  • Engagement with municipal sustainability boards to refine recycling programs for construction debris

Through these efforts, HEP underscores its role as a responsible steward of Oneida’s built environment.

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(423) 228-7848