Roof Repair

HEP RoofingRoof Repair

Roof Repair | Roofing | Kingston

When a sudden leak or a missing shingle threatens your peace of mind, HEP’s Roofing is the Kingston crew that shows up fast, diagnoses the issue on the spot, and restores your roof with craftsmanship that lasts. We know the quirks of local weather—from lake-effect snow to late-summer downpours—and we tailor every repair with materials and techniques proven to stand up to Kingston’s climate. Our certified technicians document everything with photos, explain your options in plain English, and leave your property spotless when the job is done.

Homeowners call us because we’re straightforward: no surprise fees, no pushy upselling—just honest estimates, rock-solid warranties, and 24/7 emergency response when the storm won’t wait. Whether you need a quick patch, flashing replacement, or a full-scale storm-damage restoration, HEP’s Roofing delivers the kind of service you’ll feel good recommending to your neighbours. Reach out today, and let’s get your roof back to perfect shape before the next cloud rolls in.

What our customers say

Christian Jordan was quick, efficient, and kind. He broke down where my roof was failing and estimated a fair cost for my roof repair.
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Steven Z.
John did an excellent job with finding the issue with a leak in my attic, and fixing it in a quick and timely fashion. Friendly and professional.
Haley S. profile photo
Haley S.
If I can do a 10 star post I would everything was more than satisfactory and a lot of good information about Roofing from Christian Jordan and Connor.
Nichole P. profile photo
Nichole P.
Technician Matt showed up to inspect the area of the roof needing repaired. He was nice and very knowledgeable. Great experience
Markus B. profile photo
Markus B.
Will is a great salesman he went through all the details on what needs to be done on my roof and I'm looking forward to doing business with him
George M. profile photo
George M.
Will was great, coming out in the rain and still being able to brave the weather to find the issue with the roof. His expertise was greatly appreciated
Breanna B. profile photo
Breanna B.
UPDATING THIS REVIEW** Will turned out to be even better than I originally noted. He returned to inform me that my new roof was put down without removing any of the boards below it -- so turned out my problem wasn't related to the roofing job, and in that case, it was going to need to be something I resolved. Since my roof is under warranty, nobody else could fix the problem except for HEP without voiding my warranty. I'm a working, single mom and this year has been so expensive due to home repairs and such. Financially, it's a struggle. Due to being overwhelmed by the news of having yet ANOTHER repair I need to come out of pocket for -- knowing that I really don't have much money to fork out in one sitting -- I honestly got a little emotional. Will proceeded to reach out to get a price for me, and as I expected, the price was more than I had. I inquired about adding the balance to my current finance agreement, but since it had been over 60 days -- that wasn't possible. So I told Will I wouldn't be able to do it. I expected him to basically say okay & leave, but he persisted trying to find an option that was going to work for me. He reached out to another guy (a boss or management of some type, I think), and on my behalf, pleaded for an option. They were able to work something out for me & it really meant a lot to have him persist like that. I definitely appreciate Will (and the management individual that has dealt with me at my worst multiple times now). Definitely have a better overall view of HEP as a whole now. I didn't feel like I was being taken advantage of. I didn't feel like I was being sold something because I didn't know any better. It felt like a real human experience, and I definitely am appreciative!
Amber H. profile photo
Amber H.
I was very pleased with the service thr HEP technician provided. He explained everything he did and future required fixes in great detail. We've used HEP for roof repair and HVAC services and have been very pleased with by the services provided. I would recommend to friends and family.
Stephanie C. profile photo
Stephanie C.
Great service. Christian Jordan was very knowledgeable about roofing and the potential leaks.
Sam T. profile photo
Sam T.
Michael looked at our roof today after a leak developed in our range hood. He was very professional, polite, efficient, and accurate. Would recommend!
Spencer S. profile photo
Spencer S.

Roofing Expertise That Protects Every Kingston Home

HEP Company delivers specialized roof repair work throughout Kingston, focusing on durable solutions that keep residential and light-commercial properties safe from harsh weather, seasonal moisture, and everyday wear. The company’s technicians apply advanced diagnostic techniques and time-tested craftsmanship to restore structural integrity and preserve curb appeal. With thorough assessments, transparent progress updates, and strict adherence to provincial building codes, HEP emphasizes quality workmanship on every square meter of roofing they touch.

Local Climate Challenges Unique to Kingston

Kingston’s microclimate—shaped by proximity to Lake Ontario and the St. Lawrence River—creates fluctuating conditions that can be punishing for roofing systems. Summer heat pushes surface temperatures on shingles far above ambient air levels, accelerating asphalt deterioration. Autumn brings lake-effect rainstorms and high winds that pry at flashing and ridge caps. Winter then layers in heavy snow loads, ice dams, and freeze-thaw cycles that exploit even hairline cracks in roofing membranes. HEP’s repair strategies account for these dynamic variables, tailoring material choices and installation methods to handle:

  • Intense UV exposure and thermal cycling
  • Wind uplift pressures recorded in shoreline neighborhoods
  • Ice dam formation along north-facing eaves
  • High humidity that fosters rot in under-ventilated attics

Comprehensive Roof Repair Solutions

HEP’s service portfolio covers every critical component of a roofing system, from decking to ridge vent, ensuring each element performs as an integrated shield against moisture intrusion.

Structural Decking Stabilization

Beneath shingles or metal panels lies the deck, commonly plywood or oriented-strand board (OSB). Kingston’s freeze-thaw conditions can cause minor leaks to swell into deck delamination. HEP technicians:

  • Remove compromised substrates down to clean framing members
  • Replace sections with code-approved, moisture-resistant panels
  • Re-secure decking using ring-shank nails that provide superior withdrawal resistance
  • Treat surrounding wood with borate solutions that deter fungal growth

Shingle Restoration and Replacement

Damaged or missing shingles undermine a roof’s ability to deflect water and solar heat. HEP’s crews carry shingles that match existing color blends and manufacturer profiles, maintaining aesthetic continuity while preventing patchwork appearance. Repair steps include:

  1. Extraction of split or blistered shingles using shingle rippers
  2. Inspection of underlying felt for punctures or rot
  3. Installation of new shingles with six-nail patterns for wind zones common in Kingston’s lakeshore areas
  4. Application of sealant strips to enhance resistance against gusts reaching 90 km/h+ during fall storms

Flashing Rehabilitation Around Critical Penetrations

Stainless steel, copper, or aluminum flashing directs water away from vulnerable joints around chimneys, skylights, and plumbing vents. Corroded or poorly seated flashing often catalyzes hidden leaks. HEP’s service protocol involves:

  • Full perimeter inspection using moisture meters and infrared imaging
  • Removal of old counter-flashing where mortar joints have cracked
  • Fabrication of custom step-flashing sized for existing shingle courses
  • Soldering or high-grade sealant application to seal overlaps

Gutter and Downspout Synchronization

A repaired roof must coordinate with properly pitched gutters to channel runoff harmlessly to the ground. Kingston’s autumn foliage can obstruct flow, causing standing water that infiltrates fascia boards. HEP roofers:

  • Clean gutter runs and install leaf-screen guards when requested
  • Re-align sagging sections to achieve optimal slope of 6 mm per 3 m
  • Extend downspouts beyond foundation drip lines to reduce soil saturation

Diagnostic Precision: Detecting Problems Before They Escalate

HEP integrates modern inspection technology with traditional hands-on evaluation to capture a full snapshot of a roof’s health.

Thermal Imaging for Moisture Mapping

Infrared cameras detect thermal anomalies indicating trapped moisture within insulation or decking. Distinct temperature gradients highlight wet zones long before staining appears on interior ceilings. This non-invasive approach allows targeted repairs instead of broad demolition.

Drone-Assisted Visual Surveys

High-resolution aerial photography records shingle alignment, flashing seams, and ridge vent conditions across expansive surfaces without foot traffic that can disturb aging materials. Drones also access steep-pitch or multi-story roofs where ladder placement is restricted.

Core Sampling and Material Testing

On older structures, HEP extracts small core plugs through all roofing layers, revealing composition thickness, vapor barrier health, and potential asbestos presence in historic homes. Laboratory analysis informs which underlayment or insulation upgrades will extend service life.

Material Expertise Tailored to Kingston Roofs

Choice of repair materials influences longevity, energy efficiency, and return on investment. HEP technicians recommend components that align with local building codes and the city’s variable climate.

Asphalt Shingles

Kingston’s dominant residential roofing surface, asphalt shingles offer balanced affordability and resilience. HEP stocks architectural laminated shingles with:

  • Fiberglass mats for dimensional stability
  • Class A fire ratings essential for densely built neighborhoods
  • Algae-resistant granules that prevent dark streaks in lakeside humidity

Metal Panels

For property owners seeking extended durability, HEP installs galvanized or standing-seam steel panels during partial or full section replacements. Advantages include:

  • Superior snow-shedding on steep slopes
  • Reflective coatings that reduce attic heat gain
  • Interlocking seams that lock out wind-driven rain

Modified Bitumen and EPDM Membranes

Low-slope extensions or porches often require flexible membranes rather than shingles. HEP crews apply torch-down modified bitumen sheets or fully adhered EPDM, ensuring seam integrity with:

  • Hot-air welding or adhesive bonding
  • Reinforced scrim layers that resist punctures
  • Perimeter edge metal for uplift protection

Ventilation and Insulation: The Hidden Partners of Roof Health

Repairing surface layers without correcting airflow or thermal performance invites recurring problems. HEP audits attics for balanced intake and exhaust ventilation paired with adequate insulation thickness.

Ridge and Soffit Vent Balancing

Insufficient ventilation traps moist air, accelerating deck rot and shingle decay. HEP:

  • Calculates net free area required relative to attic footprint
  • Installs continuous ridge vents capped with matching shingles
  • Adds perforated aluminum soffit panels to boost intake without inviting pests

Insulation Upgrades to Mitigate Ice Dams

R-value deficiencies let heat escape into the attic, melting rooftop snow that refreezes at eaves. HEP’s solutions include:

  • Blown-in cellulose to fill irregular cavities
  • Polyiso board overlays during re-sheathing operations
  • Air-sealing penetrations around plumbing stacks and recessed lighting

Emergency Response for Storm Damage

Sudden windstorms or heavy snowfall can rip off shingles or collapse sections of aging decking. HEP operates a rapid deployment unit dedicated to stabilizing roofs in crisis conditions.

Temporary Weatherproofing Measures

Crews install self-adhering waterproof membranes and reinforced tarpaulins, weighting edges with sandbags or mechanical fasteners rated for Kingston wind speeds. This quick shield prevents further water ingress until permanent repairs commence.

Debris Removal and Hazard Mitigation

Fallen branches, ice sheets, and broken chimney caps pose immediate risks. HEP technicians clear debris, secure loose materials, and identify compromised structural elements requiring engineering review.

Sustainable Practices Integrated into Every Repair

Environmental responsibility guides material disposal, recycling, and resource efficiency across HEP’s operations in Kingston.

Shingle Recycling Initiatives

Removed asphalt shingles are sorted and transported to recycling facilities where they become aggregates for road resurfacing. By diverting tons of waste from local landfills, HEP minimizes ecological impact.

Low-VOC Sealants and Adhesives

Products selected for flashing, membrane seams, and sheathing joints meet stringent low-volatile organic compound standards, protecting indoor air quality during and after work.

Job-Site Waste Segregation

On-site separation bins for metal, wood, and general refuse streamline recycling logistics and maintain tidy work areas that respect neighboring properties.

Craftsmanship Backed by Certifications and Safety Protocols

Technical expertise translates into safe, code-compliant outcomes. HEP invests in ongoing education, equipment upgrades, and rigorous safety drills.

Certified Installers and Manufacturer Credentials

Technicians hold manufacturer-specific certifications covering asphalt shingles, metal roofing systems, and membrane technologies. These credentials validate HEP’s adherence to best-practice installation guidelines and unlock extended product warranties.

Occupational Health and Safety Alignment

Comprehensive fall-arrest systems, scaffoldings, and personal protective equipment are mandatory on every site. Routine safety audits ensure compliance with Ontario’s Occupational Health and Safety Act and reduce accident risk both for workers and property owners.

Site Documentation and Quality Assurance

Detailed repair logs include photographic evidence before, during, and after work. Moisture readings, fastener counts, and material batch numbers are recorded for future reference, ensuring transparency and traceability.

Longevity Strategies: Proactive Maintenance After Repairs

A repaired roof thrives under routine care. HEP coaches property owners on maintenance schedules that maximize the life of their investment.

Seasonal Inspection Recommendations

  • Spring: Check for winter ice damage, inspect flashing seals, clear residual debris
  • Summer: Monitor shingles for thermal cracking, verify attic ventilation performance
  • Autumn: Remove leaves from gutters, confirm fasteners remain secure before storm season
  • Winter: Observe attic humidity levels, safely rake excess snow from eaves

Minor Touch-Ups to Prevent Major Failures

Applying UV-resistant sealant to exposed nail heads, repositioning lifted shingles, and tightening gutter brackets are quick tasks that avert costlier interventions down the road.

Adapting Roof Repairs for Heritage Properties

Kingston’s rich architectural heritage includes limestone cottages, Victorian terraces, and early 20th-century homes. HEP respects historical character while introducing modern performance enhancements.

Matching Original Aesthetics

When repairing slate or cedar shake roofs on heritage structures, HEP sources reclaimed or new materials with comparable grain, thickness, and color variations. This attentive selection maintains architectural authenticity.

Concealed Modern Upgrades

Synthetic underlayments with superior vapor permeance, stainless steel fasteners, and advanced water-shield membranes integrate beneath visible surfaces, boosting weather resistance without altering exterior appearance.

Weather-Resistant Flashing Upgrades for Lakefront Properties

Homes situated along the waterfront confront elevated humidity, salt spray, and greater wind exposure. HEP addresses these intensified forces through premium flashing materials such as:

  • 26-gauge stainless steel with enhanced corrosion resistance
  • Pre-weathered copper that develops a protective patina over time
  • Butyl-backed tapes reinforcing overlaps and terminations

Addressing Vent Stack and Chimney Leaks

Penetrations remain a top leak source. HEP’s specialized techniques include lead or flexible rubber vent collars and full-chimney cricket installations that divert water away from masonry bases.

Chimney Step Flashing Sequence

  1. Install base flashing under first course of roof covering
  2. Layer step flashing pieces at each shingle course, returning at least 100 mm up masonry
  3. Embed counter-flashing into reglet cuts sealed with non-shrink mortar

Ice Dam Mitigation Technology

Beyond insulation and ventilation, HEP deploys self-regulating heat cables along eaves on structures prone to recurring ice dams. These cables activate only when temperatures drop below set thresholds, optimizing energy consumption while preserving roof edges.

Skylight and Solar Panel Integration

Repairing roof fields around skylights or photovoltaic arrays requires precise water management. HEP fabricates custom flashing kits and formulates panel-mount sealant details that respect manufacturer guidelines and prevent voiding warranties.

Mold and Mildew Remediation from Chronic Leaks

Prolonged moisture exposure often invites biological growth in attic spaces. Certified remediation partners coordinate with HEP to:

  • Contain affected zones with negative air machines
  • Remove contaminated insulation and wood fiber
  • Treat surfaces with EPA-registered fungicides before roof repairs proceed

Protecting Indoor Living Spaces During Repairs

Interior furnishings, flooring, and HVAC systems remain shielded while overhead repairs occur. Polyethylene sheeting, negative-pressure setups, and meticulous debris management keep dust migration to a minimum. HEP’s crews schedule high-impact tasks during daylight windows to minimize disruption.

Insurance Claim Assistance

Storm-related roof damage in Kingston may qualify for coverage under homeowner policies. HEP documents conditions, compiles repair estimates, and liaises with adjusters, ensuring policyholders receive due reimbursement without navigating complex jargon alone.

Future-Proofing Kingston Roofs Against Climate Shifts

Climate projections suggest Kingston could encounter more intense precipitation and temperature spikes. HEP continually re-evaluates repair practices, experimenting with advanced polymer-modified asphalt, cool-roof coatings that deflect solar heat, and fastening systems rated for higher wind speeds, future-proofing homes against evolving threats.

HEP Company’s meticulous roof repair services in Kingston merge technical mastery, region-specific insights, and sustainable practices to deliver uncompromising protection for every client’s property.

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(423) 228-7848