Storm Damage Restoration

Storm Damage Restoration | Roofing | Palmer

When Palmer’s wild weather rips shingles, dents metal, or sends branches crashing onto your roof, HEP’s Roofing is ready the moment the skies clear. Our local, licensed team arrives fast with emergency tarping, a thorough digital inspection, and photo-documented reports that make insurance claims straightforward. Because we’re based right here in the Mat-Su Valley, we understand the unique toll that sudden Chinook winds, driving rain, and heavy snowloads take on Alaska homes—and we bring proven, cold-climate solutions to every restoration.

From seamless shingle replacement to full roof rebuilds, we use only storm-rated materials backed by industry-leading warranties, all installed to meet or exceed Palmer’s stringent codes. You’ll get honest, no-pressure guidance, transparent pricing, and a dedicated project manager who keeps you informed from first call to final cleanup. When the next storm hits, trust the neighbor who’s been protecting local roofs for over two decades—trust HEP’s Roofing to restore your home’s first line of defense and your peace of mind.

What our customers say

Our roof started leaking on a weekend from recent storms, so I sent a request online. They called first thing Monday morning to schedule an inspection. They were quite busy that day, and kept us updated as to the timing of their technician's arrival. When he arrived, Christian thoroughly inspected the roof, gave us his recommendation for a solution and tarped the roof as a temporary fix. Due to timing issues on our part and having to work with our insurance company, we couldn't schedule the repair right away. During this past weekend's storm, part of the tarp failed so I called and they immediately scheduled someone to come out and fix it. Jeremy arrived and had the problem taken care of quickly since more rain is expected before the work begins on Monday, and assured me that they will be there if I have any other issues in the meantime. I am very impressed by everyone I have dealt with at HEP; I am not sure I have ever received the level of communication as I have from them. They have answered every question, explained every detail and returned every phone call or text promptly and efficiently.

Shelly M.

Jacob Newman and Mark Mullin we're out today and finished off the repair job that needed done. This job had been a challenge for everyone that was sent out. They did a great job and it appears that all of the issues have been solved. Thanks a lot guys for the great service.

Merkaba T.

Christian was very proficient in detailing the scope of the work to be completed from our storm damage. He was very straightforward and courteous at the same time. He also answered the few questions that I had to give us a full understanding of what we expect to be done.

Chris L.

After a great inspection yesterday HEP got us on the books for the next day. They were in and out in 3 hours and were very very kind!

Russell M.

Very satisfied with the quote appointment! I was given a text with live updates to the technicians arrival time and a phone call 30 min before arrival. Technician spent an hour going over the whole roof and in the attic to diagnose the leak. He gave a detailed explanation of what was wrong and how to fix it and answered all the questions I had. I look forward to getting the quote by email! Thank you!

Rachel R.

Christian Jordan did a great job checking on my roof

Chris B.

Christian Jordan and Michael Mott came out and looked great and took care of the wind damage to my vinyl siding

Kevin S.

Stephen took a good throughly look at my roof and brought to my attention some serious issues. He shows that he knows his stuff and he was very friendly and very nice to converse with. Good people all around

C P.

Jason arrived today on time, explained what he saw and what he did to repair the water penetration issue and even became friends with our dog. Good work. They were referred by a neighbor and I would definitely use them again.

Joe G.

Christian Jordan and Jacob Edward's helped us so so so much and they came out literally so fast, within 15-20 minutes from our roof caving in. They were great and worked with us on everything.

Cierra B.

Enhancing Storm Resilience With Roof Upgrades

Storm damage restoration presents an opportunity to elevate a roof’s performance beyond its pre-loss condition. HEP encourages homeowners in Palmer to consider strategic upgrades that defend against future weather events while boosting energy efficiency.

Impact-Resistant Shingle Technology

Modern Class 4 asphalt shingles provide measurable gains in both hail resistance and wind uplift performance. HEP’s certified installers secure these shingles with six-nail fastening patterns and ring-shank nails that resist pullout, translating to:

Up to 130 mph wind warranties under manufacturer specifications
Elastomeric asphalt compounds that absorb hailstone impact without granule shedding
Decreased likelihood of emergency repairs after successive freeze-thaw cycles

Reinforced Valley and Hip Systems

Open metal valleys fabricated from 24-gauge galvanized steel redirect high volumes of meltwater off steep Palmer roof planes. When paired with synthetic ice-and-water barriers, these valleys mitigate the notorious “valley washout” common after late-spring storms.

Seamless Gutter Protection Systems

Gutters often sustain as much storm damage as roof fields. HEP installs seamless aluminum or steel systems with:

Hidden heavy-duty hangers rated for 200 lbs of downward force
Oversized 3×4 inch downspouts that accelerate runoff, reducing ice dam formation
Low-profile gutter guards that block spruce needles and wind-blown debris

The Science of Attic Ventilation in Cold Climates

A well-ventilated attic balances air intake at the eaves with exhaust at the ridge. This equilibrium keeps roof decks colder in winter, preventing snowpack melt that refreezes into destructive ice dams.

Intake and Exhaust Synergy

HEP calculates net free ventilation area (NFVA) using industry formulas that consider roof pitch, square footage, and insulation density. Balanced systems typically include:

Continuous soffit vents with corrosion-proof screens
External baffle ridge vents rated for heavy snow loads
Optional gable louvers to enhance cross-ventilation on complex roof geometries

Insulation Considerations During Restoration

A storm event that saturates attic insulation reduces R-value and encourages mold growth. HEP’s crews:

Remove water-logged fiberglass or cellulose batts
Apply closed-cell spray foam to air-seal penetrations around can lights and vent stacks
Blow-in fresh loose-fill insulation to meet or exceed the R-60 level recommended for Palmer’s climate zone

By coupling balanced ventilation with robust insulation, HEP slashes heat loss, curbs ice dams, and extends shingle lifespan.

A Palmer Roof Restoration Walk-Through

To illustrate the comprehensive nature of HEP’s storm damage services, consider a composite example drawn from several recent projects.

Pre-Storm Baseline Assessment

Months before the first Chinook wind hit, the homeowner partnered with HEP for a roof health audit. Crews documented:

Existing 25-year three-tab shingles nearing end of life
Inadequate ridge ventilation and undersized downspouts
Flashing gaps around a triple-wall chimney

This baseline report later served as a critical reference when an early-April storm delivered 65 mph gusts and golf-ball-sized hail.

Post-Storm Rapid Mobilization

Within 12 hours of the event:

A drone survey captured 4K footage of shattered tabs and exposed underlayment
Moisture meters revealed 18 percent deck saturation at three valley locations
HEP installed 30 square feet of emergency tarping and ice-dam heat cables

An itemized scope accompanied by photos was shared with the insurer, streamlining claim approval.

Successful Outcome

Restoration work unfolded over four clear-weather days:

Complete tear-off and disposal of compromised shingles
Installation of high-temperature ice shield to 36 inches above the eaves
Application of impact-rated architectural shingles in a cool-roof color that reflects summer UV
Upgrade to seamless 6-inch gutters with heated cable channels
Integration of baffle-equipped ridge ventilation extending the full roof length

Upon final inspection, the roof exceeded code requirements and qualified for an extended shingle warranty—an achievement that would not have been possible without HEP’s methodical storm restoration process.

Sustainable Roofing Practices During Restoration

While resilience and code compliance remain primary goals, HEP embeds sustainability into every Palmer project.

Material Recycling Initiatives

Asphalt shingles are transported to regional processors that repurpose granulated asphalt into road-bed aggregate
Scrap metal from flashing and gutters is segregated and sold to certified recyclers, offsetting landfill volume
Untreated wood sheathing pulled from demolition is chipped for use in erosion-control berms

Low-Emission Adhesives and Coatings

HEP opts for solvent-free, low-VOC mastics that cure effectively even at lower Palmer temperatures. This choice lowers indoor air contamination risk during and after installation.

Smart Logistics

Crew foremen use routing software that clusters deliveries, reducing truck mileage and associated carbon output. Portable power stations, recharged via solar panels at the HEP yard, support small-tool operation on jobsites with limited grid access.

Weather Monitoring and Project Scheduling

Palmer’s microclimates can deliver snow squalls within hours of clear skies. HEP mitigates weather-related delays through:

Subscription to real-time Doppler radar feeds and National Weather Service alerts
On-staff meteorology liaisons who interpret forecast data for field teams
Contingency calendars that incorporate buffer days for potential weather interruptions

This predictive scheduling minimizes open-roof exposure and accelerates completion timelines despite Alaska’s volatile conditions.

Community Engagement and Local Workforce Development

HEP views storm damage restoration as both a service and an investment in Palmer’s economic resilience. Initiatives include:

Apprenticeship programs that mentor local residents in shingle installation, metal fabrication, and safety protocols
Partnerships with vocational schools to provide hands-on training modules about cold-climate roofing science
Community seminars held each spring on storm preparedness, attic ventilation best practices, and early damage detection

By developing local expertise, HEP ensures a robust talent pipeline capable of responding to future storm events with speed and skill.

Integrating Future-Ready Technologies

As renewable energy adoption grows in the Mat-Su Valley, many homeowners inquire about solar compatibility during storm restoration.

Solar-Ready Roof Design

HEP can pre-install:

Reinforced rafters and blocking where photovoltaic panel footings will attach
Conduit chases beneath the roofing surface to conceal wiring runs
Feldspar-coated shingles that reduce temperature spikes under solar arrays

By planning ahead, homeowners avoid tear-backs and mechanical roof penetrations when they later decide to add solar modules, preserving warranty coverage.

Smart Roof Monitoring

Optional sensor packages embedded under ridge caps track metrics such as:

Deck moisture percentage
Temperature gradients across north and south slopes
Wind uplift forces during storms

These IoT devices relay data to a secure mobile dashboard, empowering owners and HEP service teams to detect anomalies long before visual symptoms arise.

Cultural and Aesthetic Considerations

Palmer’s heritage includes rustic log homes, contemporary chalets, and agricultural outbuildings. Storm restoration must therefore respect architectural diversity.

HEP offers color-matched metal roofs that echo traditional barn aesthetics while delivering modern performance
Architectural shingle blends mimic cedar shake texture without the maintenance burden
Standing-seam profiles can be specified in matte earth tones that harmonize with surrounding mountain vistas

Design consultations ensure functional upgrades never compromise visual character, maintaining neighborhood cohesion even after extensive roof replacement work.

Understanding Palmer’s Unique Storm Patterns

Every storm-season variable influences how a roof should be engineered and restored.

Wind-Driven Rain vs. Blowing Snow

Wind-driven rain infiltrates shingle keyways, elevating the risk of deck rot if underlayments lack vertical seams overlap.
Blowing snow piles against dormer walls, forcing meltwater behind step flashing unless counter-flashing is raised to updated heights.

Freeze-Thaw Cycling

Palmer’s daily temperature swings can exceed 25 °F in shoulder seasons. Water that seeps beneath shingle layers during the day will expand overnight as ice, prying nails upward. HEP mitigates this force through:

Use of polymer-modified asphalt underlayment with superior elasticity
Starter-strip adhesives formulated to remain tacky below 40 °F
Enhanced perpendicular nailing schedules at eave courses

Building Code Requirements for Post-Storm Roofing

Palmer enforces state and municipal amendments designed for subarctic climates.

Ice Shield Mandates

Current code requires ice-and-water protection to extend two feet inside the heated wall line. HEP routinely exceeds this by one additional course, safeguarding vulnerable soffit intersections.

High-Wind Nailing Patterns

Roof slopes that face prevailing valley winds receive:

Six-nail per shingle fastenings
Nails positioned 1 inch above the adhesive strip to maximize pull-through resistance
Metal drip edge secured every 6 inches instead of the generic 8-inch interval

Comprehensive Structural Assessment

A storm can compromise more than just surface materials.

Truss Inspection

HEP technicians inspect for:

Stress fractures at heel joints
Loose gusset plates caused by uplift
Condensation staining that signals long-term moisture exposure

Deck Core Sampling

When deck integrity is uncertain, 2-inch core plugs are extracted and moisture-tested. Any reading above 15 percent triggers partial or full re-decking with tongue-and-groove sheathing.

Safety Protocols on Cold, Icy Roofs

Worker safety directly impacts project continuity and quality.

Fall Arrest Systems

Vertical lifelines anchored to structural ridge vents
Ice-rated safety boots outfitted with carbide studs
Daily safety briefings that adjust tie-off points as snow loads shift

Hot-Work Fire Watch Procedures

Torch-applied membranes around chimneys require a dedicated watch person carrying:

Multi-class fire extinguishers
Infrared thermometers to scan decking temperature post-application
Heat-proof shields to protect adjacent cedar siding

Roof Restoration Material Options

HEP evaluates several assemblies when formulating a storm repair plan.

Metal Roofing Retrofits

Concealed fastener standing-seam panels eliminate the screw-backout issue common on exposed-fastener systems.
Snow-retention bars are positioned by structural engineers to prevent avalanche-style shedding onto walkways.

Synthetic Underlayment Advances

Non-woven polypropylene membranes provide 600 percent greater tear strength than felt, crucial when high winds lift the field layer during installation pauses.

Self-Adhered Membranes

On low-slope crickets behind chimneys, self-adhered SBS membranes deliver seamless waterproofing without torching, preserving fire safety on wood decks.

Insurance Claim Documentation

HEP streamlines claim validation with digital precision.

Photogrammetry and Thermal Imaging

Drones map the entire roof into centimeter-accurate 3D models, highlighting shingle bruising and latent punctures invisible at ground level.
Thermal cameras pinpoint sub-surface leaks by capturing evaporative cooling patterns.

Digital Evidence Chain

All images carry embedded timestamps and GPS coordinates, creating an indisputable log that satisfies insurer scrutiny and speeds reimbursement.

Long-Term Maintenance Programs

Restoration is only the first chapter in a roof’s lifecycle.

Seasonal Inspections and Minor Repairs

Spring checks target flashing displacement from winter ice creep.
Autumn visits clear valley debris before freeze-up season begins.

Proactive Moss and Algae Mitigation

Zinc or copper strip installation along the ridge inhibits biological growth without chemical runoff into salmon streams.

Snow Load Management Plans

Lightweight roof rakes prevent 60 lb-per-square-foot snow loads from stressing trusses.
HEP’s teams can install temporary snow-melt cables in high-risk valleys, controlled by ambient temperature sensors.

Enhancing Indoor Comfort

Roof resilience dovetails with occupant wellbeing.

Vapor Barrier Upgrades

A Class I polyethylene vapor retarder stapled beneath rafter cavities halts moisture migration, reducing condensation that otherwise degrades insulation R-value.

Skylight Re-Flashing

Storm-damaged skylight curbs are rebuilt with factory-spec curb flashing kits and saddle flashings that channel water around vulnerable uphill corners.

Emergency Preparedness Resources

HEP encourages every homeowner to maintain a storm-readiness kit.

Battery-powered LED lanterns
High-visibility tarps and bungee cords for interim cover
Moisture-indicating stickers to place on ceiling drywall for early leak detection
Foldable snow shovel and calcium chloride roof-melt tablets

Collaboration With Local Suppliers and Regulators

HEP sources materials through Palmer-area distributors, ensuring:

Faster availability of replacement shingles when supply chains tighten after widespread storm events
Compliance with locally approved ice-shield brands and fastening products
Economic circulation within the community, reinforcing regional resilience against future weather disruptions

Through ongoing dialogue with building officials, HEP stays ahead of code revisions, so restored roofs remain compliant long after the current storm season fades.