Storm Damage Restoration

HEP RoofingStorm Damage Restoration

Storm Damage Restoration | Roofing | Cleveland

When a lake-effect storm barrels off Erie and batters Cleveland’s neighborhoods, the damage can be sudden and unforgiving—shingles torn away, flashing curled back, water sneaking into attic spaces. HEP’s Roofing moves fast, arriving with thermal drones, moisture-detecting scanners, and decades of storm-response know-how to pinpoint every hidden weakness before it becomes a leak on your living-room ceiling.

From emergency tarping to full roof replacement, our certified crews handle the entire restoration journey, coordinating seamlessly with insurance adjusters so you don’t have to decipher paperwork while coping with the aftermath. We use impact-rated materials designed for Ohio’s wild weather, back the work with industry-leading warranties, and leave your property as spotless as we found it.

Need help now? Call, click, or text HEP’s 24/7 Rapid Response line and reclaim peace of mind before the next storm cloud gathers.

What our customers say

Christian Jordan and Michael Mott came out and looked great and took care of the wind damage to my vinyl siding
Kevin S. profile photo
Kevin S.
Great installers and great visual inspection they took care of us. Thank you
Genia S. profile photo
Genia S.
Jason arrived today on time, explained what he saw and what he did to repair the water penetration issue and even became friends with our dog. Good work. They were referred by a neighbor and I would definitely use them again.
Joe G. profile photo
Joe G.
thank you to a wonderful lady ( "H" ) . JImmy Swanner repaired our ceiling quickly and did a great job.would highly recommed HEP..
Bev C. profile photo
Bev C.
Christian Jordan and Jacob Edward's helped us so so so much and they came out literally so fast, within 15-20 minutes from our roof caving in. They were great and worked with us on everything.
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Cierra B.
Our roof started leaking on a weekend from recent storms, so I sent a request online. They called first thing Monday morning to schedule an inspection. They were quite busy that day, and kept us updated as to the timing of their technician's arrival. When he arrived, Christian thoroughly inspected the roof, gave us his recommendation for a solution and tarped the roof as a temporary fix. Due to timing issues on our part and having to work with our insurance company, we couldn't schedule the repair right away. During this past weekend's storm, part of the tarp failed so I called and they immediately scheduled someone to come out and fix it. Jeremy arrived and had the problem taken care of quickly since more rain is expected before the work begins on Monday, and assured me that they will be there if I have any other issues in the meantime. I am very impressed by everyone I have dealt with at HEP; I am not sure I have ever received the level of communication as I have from them. They have answered every question, explained every detail and returned every phone call or text promptly and efficiently.
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Shelly M.
Jason inspected our roof. He went out of his way to address a couple of issues we had and informed us of the cost to repair the ones remaining. Very pleased with his service!
Wes B. profile photo
Wes B.
Tommy Fitzgerald and Jason Tew performed a roof inspection at my house. They were on time, courteous, friendly and respectful. More importantly they took pictures of my roof and explained each slide to me. I so appreciate their time!
Jen R. profile photo
Jen R.
Christian was very proficient in detailing the scope of the work to be completed from our storm damage. He was very straightforward and courteous at the same time. He also answered the few questions that I had to give us a full understanding of what we expect to be done.
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Chris L.
We have used HEP in the past for plumbing and also some roof issues. Because of this, they offered us a free roof inspection. The tech (Tim Lawson) that came out was on time (actually a little earlier than expected), was very helpful and knowledgeable. He took his time to explain the repairs that we will be needing to our roof, offered affordable pricing and was very professional. I would recommend this company as they are fair in price and have knowledgeable, friendly , professional employees. Thanks HEP and Tim Lawson.
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Melanie B.

Cleveland’s Unique Storm Challenges and HEP’s Specialized Roofing Response

Cleveland, perched on the southern shore of Lake Erie, experiences a volatile mix of lake-effect snow, high winds sweeping across flat terrain, sudden hail bursts, and rapid temperature swings. These conditions increase the frequency and severity of roofing failures, emphasizing the need for a responsive, technically skilled restoration team like HEP. By focusing exclusively on storm damage restoration, HEP aligns every facet of its service with Northeast Ohio’s meteorological realities.

Common Storm Events Affecting Greater Cleveland Roofs

  • Lake-effect blizzards depositing heavy, wet snow loads in concentrated bands
  • Microbursts unleashing 60–80 mph gusts capable of uplifting entire roof sections
  • Spring hailstorms that pelt asphalt shingles, granule surfaces, and flashing with ice stones up to 1.5 inches in diameter
  • Freeze-thaw cycles causing trapped moisture to expand, widening shingle fissures and underlayment tears
  • Late-summer thunderstorms driving wind-blown rain under ridge caps and into attic ventilation pathways

Understanding how each event uniquely stresses roofing assemblies allows HEP to predict damage patterns and develop proactive reinforcement strategies.

Comprehensive Damage Assessment Protocol

A successful storm damage restoration project in Cleveland starts with meticulous inspection. HEP follows a multi-layered evaluation blueprint to uncover both obvious and hidden compromises.

Exterior Visual Survey

  • Drone-assisted high-resolution photography documents shingle displacement, missing hip caps, and chimney flashing separations
  • Telephoto ridge inspections zoom in on nail pops, cracked vents, and detached drip edge sections
  • Gutter system examination reveals impact dents and downspout misalignment that signal hail and wind forces

Physical Walk-Through

  • Certified roofing specialists walk each slope to detect soft decking spots, impersonating foot pressure to reveal water saturation beneath underlayment
  • Infrared imaging pinpoints temperature anomalies suggesting lingering moisture pockets or insulation voids
  • Fastener density and pattern analysis confirms adherence to Cleveland building code requirements for wind uplift resistance

Interior Attic Diagnostics

  • Moisture meter readings taken across rafters, collar ties, and plywood sheathing identify hidden leaks
  • Mold inspection follows established industry protocols, focusing on ridge intersections and valleys with historically higher condensation rates
  • Insulation depth measurement verifies R-value sufficiency for combating ice dams and associated shingle edge lifting

HEP compiles digital and narrative findings into a thorough report, facilitating discussions with insurance adjusters and guiding the repair roadmap.

Streamlined Insurance Coordination for Storm Damage Claims

Navigating the insurance landscape after roof damage can overwhelm homeowners. HEP integrates administrative support alongside technical remediation to keep projects on schedule and aligned with carrier guidelines.

Documentation Deliverables Prepared by HEP

  • Timestamped photo galleries of pre-repair conditions
  • Annotated diagrams mapping damage zones to specific storm events and meteorological data
  • Material specification sheets detailing shingle ratings, underlayment classifications, and ventilation calculations
  • Xactimate or Symbility-formatted scope estimates matching carrier software requirements

Collaboration With Adjusters

  • On-site meetings where HEP representatives demonstrate storm-related causation to differentiate from wear and tear
  • Joint slope measurements and test square sampling to achieve consensus on replacement area and quantities
  • Supplemental claim submissions for hidden damage uncovered during tear-off, accompanied by photo evidence and manufacturer guidelines

By handling claim logistics, HEP reduces project delays, ensuring materials arrive promptly and repairs begin quickly—critical for mitigating secondary moisture intrusion after Cleveland’s next downpour.

Step-by-Step Roof Restoration Timeline

Restoring a storm-compromised roof involves a sequence of tasks, each executed with attention to regional codes and weather windows.

1. Emergency Tarping and Temporary Protection

  • 8-mil woven polyethylene tarps secured with sand-filled anchor bags to avoid additional fastener penetration
  • Ridge-to-eave coverage preventing rain ingress while allowing limited airflow, reducing condensation risk
  • Gutter diverters installed to channel runoff away from entry doors and foundation planting beds

2. Material Procurement and Staging

  • Class 4 impact-rated asphalt shingles chosen for superior hail resistance, featuring SBS-modified asphalt for pliability in Cleveland’s fluctuating temperatures
  • Synthetic breathable underlayment rolls delivered to on-site decking level to minimize handling fatigue
  • Ice and water shield meeting ASTM D1970 standards set aside for eave, valley, and penetration zones

3. Tear-Off and Deck Inspection

  • Debris-chute containment and ground-level tarping protect landscaping from falling materials
  • Rot-compromised OSB or plywood sheathing replaced with CDX or Huber ZIP System panels per homeowner preference
  • Structural connectors inspected for uplift damage and re-strapped where hurricane clips or rafter ties show deformation

4. Installation of Moisture Barriers

  • Ice barrier membranes extended 24 inches beyond interior wall lines to comply with Cleveland code and resist ice dam penetration
  • Self-adhesive valley liners overlapped six inches, rolled with weighted steel rollers for bubble-free adhesion
  • Synthetic underlayment mechanically fastened with plastic-cap nails every eight inches horizontally and 12 inches vertically

5. Shingle Placement and Flashing Upgrades

  • Starter strip courses installed with factory-applied adhesive on eave and rake edges to lock down first shingle row
  • Staggered six-inch offset pattern spreads joint locations, increasing wind resistance
  • Aluminum step flashing integrated with new counterflashing at sidewalls, sealed using polymerized flashing cement formulated for cold-weather elasticity

6. Ventilation and Accessory Integration

  • Exhaust ventilation recalculated using the 1:150 rule and balanced with high-flow ridge vents, ensuring intake via continuous perforated vinyl soffits
  • Ridge caps woven, not butted, delivering a uniform aesthetic while eliminating potential leak channels
  • Snow guards affixed on metal roof sections to prevent sheet-snow avalanches onto walkways

7. Site Clean-Up and Magnetic Sweep

  • High-powered magnet rollers traverse landscape beds, patios, and driveways collecting hidden nails
  • Final drone flight verifies uniform shingle alignment and confirms absence of leftover debris in gutters or valleys
  • Homeowner walk-through, accompanied by digital photo album of finished work, ensures all project milestones are achieved

Material Science Driving HEP’s Storm-Proof Roofing Solutions

Selecting the right combination of coverings, fasteners, and accessories is essential for maximizing roof durability during Cleveland’s punishing storm season. HEP maintains direct relationships with top-tier manufacturers to secure high-performance components.

Asphalt Shingle Technologies

  • SBS-modified shingles exhibiting 50% greater tear strength versus traditional oxidized asphalt varieties
  • Class 4 UL 2218 impact ratings proven to resist puncture from 2-inch steel balls dropped at 20-foot heights, an analog for hail impact
  • Algae-resistant copper granules embedded in top coating mitigate dark streaks common in Cleveland’s humid summers

Metal Roofing Enhancements

  • 24-gauge standing seam panels featuring Kynar 500 resin-based coatings for color fade resistance
  • Concealed clip systems allowing thermal expansion without panel distortion, critical for Cleveland’s −10 °F to 95 °F annual temperature spread
  • Factory-applied hemming on eave and ridge edges eliminates exposed fasteners vulnerable to wind shear

Underlayment and Ice Barrier Innovations

  • High-perm breathable synthetics reduce trapped moisture yet remain waterproof under hydrostatic pressure
  • Self-sealing ice barrier membranes infused with butyl rubber, offering improved adhesion in cold weather compared with asphaltic membranes
  • Slip-resistant surface textures enhance installer safety on steep Cleveland gables wet with snowmelt

Fasteners and Attachment Hardware

  • Ring-shank nails featuring 30% increased withdrawal resistance over smooth-shank alternatives, crucial during 70 mph gusts
  • Stainless steel clip fasteners used on copper and zinc roofs to prevent galvanic corrosion near Lake Erie’s salt-laden air
  • Oversized neoprene-bonded washers installed beneath metal roof screws, sealing against wind-driven rain infiltration

Environmental Stewardship Within Storm Damage Restoration

HEP not only focuses on structural resilience but also integrates sustainable practices that benefit Cleveland’s environment.

Recycled Content Utilization

  • Synthetic underlayments produced from post-industrial polymer scraps
  • Asphalt shingle recycling partnerships converting tear-off debris into roadway asphalt base layers, diverting tons of waste from Cuyahoga County landfills

Cool Roof Approaches

  • Reflective granule shingles reducing attic temperatures by up to 20 °F, decreasing HVAC energy demand during humid Cleveland summers
  • White or light-colored TPO membranes on low-slope sections for solar reflectivity greater than 0.65, meeting ENERGY STAR criteria

Reduction of Volatile Organic Compounds (VOCs)

  • Low-odor, solvent-free flashing cements used whenever weather permits
  • Adhesive tapes rather than liquid primers where manufacturer specifications allow, lowering onsite VOC emissions

Safety Protocols Protecting Workers and Residents

Storm restoration requires precision and caution. HEP’s safety infrastructure meets stringent OSHA regulations and adapts to Cleveland’s varied weather.

On-Site Risk Mitigation Measures

  • Prefabricated guardrail systems installed on roofs with pitches below 4:12 yet edge exposures exceeding 6 feet
  • Personal fall arrest systems featuring self-retracting lifelines anchored to engineered D-rings rated at 5,000 pounds
  • Daily toolbox talks addressing specific Cleveland weather alerts, from high wind warnings to frost advisories

Environmental Hazard Controls

  • Lead-safe work practices when disturbing painted surfaces on pre-1978 Cleveland homes, including HEPA-filtered vacuums for paint chip collection
  • Silica dust reduction using wet-cutting techniques for cement board siding components encountered near roof intersections
  • Noise mitigation schedules preventing hammering during designated quiet hours in densely populated neighborhoods like Ohio City and Tremont

Post-Project Verification

  • Safety officer final inspection ensures all tie-off anchor points are removed and roof penetrations sealed
  • Written confirmation that walkways, driveways, and patios are free from nails, sharp flashing scraps, or shingle granule piles

Integrating Gutters, Downspouts, and Exterior Components

Storms rarely confine damage to shingles alone. HEP includes auxiliary exterior systems within its restoration scope to maintain the building envelope’s integrity.

Gutter System Rehabilitation

  • Seamless aluminum or steel gutter runs fabricated on-site to lengths up to 60 feet, eliminating leak-prone lap joints
  • Oversized 3 × 4-inch downspouts increasing discharge capacity, reducing ice dam risk and basement hydrostatic pressure
  • Hidden hanger brackets spaced 24 inches on center, with stainless screws penetrating fascia substructure for secure attachment

Skylight and Solar Tube Restoration

  • Flashing kit replacements using manufacturer-approved curb wraps for Velux, Fakro, and other popular units
  • Insulated glass units (IGUs) swapped out when hail shatters outer panes, while low-E coatings maintain energy efficiency
  • Butyl flashing tape sealing curb corners, integrated beneath new ice barrier membrane for watertight continuity

Chimney and Wall Interface Upgrades

  • Galvanized counterflashing reglets cut into masonry joints 1.5 inches deep, preventing water channels into attic spaces
  • Cricket fabrication on the upslope side of wider chimneys to divert runoff and reduce pooling under heavy rains
  • Elastomeric mortar sealers applied to hairline cracks in brick joints uncovered during roof work

Seasonal Maintenance Guidance From HEP

Proactive upkeep complements storm restoration, extending roof life and preventing future emergencies.

Spring Inspection Checklist

  • Clear winter debris from valleys and gutters to promote unrestricted runoff during spring showers
  • Examine roof-to-siding transitions for loosened caulk or failed step flashing
  • Confirm attic ventilation unobstructed by birds’ nests or insulation displacement

Summer Heat Management

  • Inspect south-facing slopes for UV-caused granule loss; address early to prevent accelerated aging
  • Ensure ridge vent filters remain free of spider webs and airborne seeds, maintaining airflow
  • Trim tree limbs overhanging roof surfaces to diminish moss growth and wind-driven branch impacts

Autumn Storm Preparation

  • Install gutter guards to prevent leaf blockages that cause overflow during fall storms
  • Verify integrity of all pipe boot flashings; cracked rubber collars commonly leak under freeze-thaw stress
  • Re-secure loose fascia and soffit panels, limiting uplift opportunities during severe wind events

Winter Snow Load Vigilance

  • Monitor attic for condensation and ice dam symptoms such as water stains on eaves and soffits
  • Remove snow accumulations exceeding 20 pounds per square foot using roof rakes with non-marring rollers
  • Keep combustion appliance vents clear of snow to maintain indoor air quality and prevent carbon monoxide buildup

Certifications and Training Underpinning HEP’s Quality Assurance

Continual education ensures HEP’s crews remain proficient in evolving roofing standards and storm damage best practices.

Manufacturer-Backed Credentials

  • Master Elite installer status with leading shingle manufacturers, granting access to extended warranty coverage
  • Preferred contractor designations for metal roofing systems, enabling specialized training on standing seam and stone-coated profiles

Industry and Safety Certifications

  • HAAG Certified Residential Roof Inspector credentials verifying competency in storm damage assessment methodologies
  • OSHA 30-hour safety training completion by project supervisors, demonstrating commitment to accident prevention
  • Infrared Thermography Level I certification enabling accurate moisture detection behind roof assemblies

Ongoing Skill Development

  • Quarterly workshops examining code changes issued by the City of Cleveland Department of Building & Housing
  • Hands-on simulation labs replicating ice dam formation and remediation tactics for field crews
  • Cross-disciplinary sessions with HVAC professionals to align attic ventilation design with roofing components

Holistic Building Envelope Approach Elevating Long-Term Performance

Roofing systems interact with walls, foundations, and indoor climate controls. HEP’s building envelope philosophy addresses these interdependencies, yielding comprehensive storm damage solutions.

Air and Moisture Barrier Continuity

  • Integration of housewrap and roof underlayment at wall-roof junctures to close common leak pathways
  • Sealed top plates at attic floor to block warm, moist air migration into roof cavity, limiting condensation potential

Thermal Bridging Reduction

  • Insulated baffles maintaining ventilation while preventing insulation from contacting roof decking, mitigating conductive heat loss
  • Structural insulated sheathing applied in localized deck replacements to enhance R-value without adding attic depth

Indoor Environment Optimization

  • Recommendation of balanced whole-house humidification levels to prevent vapor drive that condenses under cold shingles
  • Collaboration with insulation contractors to correct attic bypasses contributing to ice dam formation on Cleveland homes

Innovative Roofing Technologies Enhancing Storm Resilience

As severe weather patterns become more erratic, HEP integrates emerging roofing technologies that push performance boundaries beyond conventional repair standards. These innovations not only reinforce homes against gale-force winds and hail strikes but also optimize energy efficiency and homeowner convenience.

Smart Monitoring Devices

  • Sensor-embedded underlayment that records impact events and moisture levels, notifying homeowners through a mobile dashboard
  • Solar-powered ridge vents equipped with temperature probes that monitor attic climate conditions and trigger alerts if ventilation drops below optimal thresholds
  • RFID-tagged shingles allowing fast, contactless verification of product specifications for future maintenance or warranty claims

Advanced Coatings and Sealants

  • Elastomeric reflective coatings that expand and contract without cracking, sealing micro-fissures created by freeze-thaw cycles
  • Polymer-enhanced sealants formulated to remain flexible at sub-zero temperatures, bonding flashing and fasteners even during Cleveland’s coldest months
  • Self-healing membrane technology employing embedded microcapsules that release adhesives when punctures occur, instantly resealing small breaches

By incorporating these cutting-edge solutions into storm damage restoration projects, HEP elevates each roof’s protective capabilities, ensuring long-term durability that withstands unpredictable weather trajectories.

Neighborhoods in Cleveland Benefiting From HEP’s Expertise

Cleveland’s diverse neighborhoods feature a range of home styles—from Victorian-era facades to contemporary townhouses—each requiring nuanced restoration strategies. HEP tailors services to local architectural nuances and municipal codes across a broad service area.

  • Ohio City’s historic slate roofs
  • Tremont’s century homes with steep gables
  • Collinwood bungalows experiencing lake-effect snow loads
  • West Park ranches subjected to open-terrain winds
  • Edgewater properties facing direct shoreline storms
  • Detroit-Shoreway duplexes featuring mixed roofing materials
  • Glenville residences with ornate cornices requiring precise flashing work
  • University Circle multifamily structures needing coordinated restoration logistics

Whether addressing flat membrane systems on Midtown commercial buildings or cedar shake accents in Cleveland Heights, HEP’s adaptive approach ensures each neighborhood receives specialized attention aligned with local weather risks and design aesthetics.

The Role of Attic Ventilation and Insulation in Storm Performance

A roof’s resilience depends not only on exterior components but also on the environmental conditions beneath the decking. Proper ventilation and insulation mitigate moisture accumulation, limit ice dam formation, and maintain material integrity during temperature extremes.

Ventilation Best Practices

  • Balanced intake and exhaust vents to facilitate continuous airflow
  • Baffled soffit vents preventing wind-driven snow infiltration
  • High-volume ridge vents allowing heated attic air to escape efficiently

Insulation Considerations

  • Cellulose or fiberglass batts installed to recommended R-values for Northeast Ohio
  • Air sealing around plumbing stacks, recessed lights, and attic hatches to block warm-air leakage
  • Vapor barriers placed on the warm side of insulation to deter condensation

When HEP restores a storm-damaged roof, technicians evaluate attic conditions concurrently, ensuring that repaired exteriors function in harmony with interior climate controls. This holistic methodology curbs future moisture-related complications, maximizing the roof’s lifespan in Cleveland’s challenging environment.

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