Storm Damage Restoration

Storm Damage Restoration | Roofing | Sharps Chapel

When a sudden Appalachian storm barrels across Norris Lake, Sharps Chapel homeowners know it can leave more than puddles—it can peel shingles, loosen flashing, and open the door to costly interior damage. HEP’s Roofing & Storm Damage Restoration Team lives and works right here in Union County, so we’re already on the road while the clouds are still clearing. Our certified crews document every dent and tear, secure emergency tarps, and provide a same-day assessment that arms you with clear photos and an honest repair or replacement plan.

From there, we make the process effortless: a complimentary inspection, help navigating insurance claims, premium Owens Corning and GAF materials, and workmanship warranties that keep protecting you long after the skies brighten again. Whether you need a few shingles replaced or a full roof rebuild, HEP restores not just your home but your peace of mind—so you can get back to enjoying lake views instead of worrying about leaks. Call, click, or stop us when you see the green HEP truck in the neighborhood; we’re always glad to help.

What our customers say

Our roof started leaking on a weekend from recent storms, so I sent a request online. They called first thing Monday morning to schedule an inspection. They were quite busy that day, and kept us updated as to the timing of their technician's arrival. When he arrived, Christian thoroughly inspected the roof, gave us his recommendation for a solution and tarped the roof as a temporary fix. Due to timing issues on our part and having to work with our insurance company, we couldn't schedule the repair right away. During this past weekend's storm, part of the tarp failed so I called and they immediately scheduled someone to come out and fix it. Jeremy arrived and had the problem taken care of quickly since more rain is expected before the work begins on Monday, and assured me that they will be there if I have any other issues in the meantime. I am very impressed by everyone I have dealt with at HEP; I am not sure I have ever received the level of communication as I have from them. They have answered every question, explained every detail and returned every phone call or text promptly and efficiently.

Shelly M.

Christian was very proficient in detailing the scope of the work to be completed from our storm damage. He was very straightforward and courteous at the same time. He also answered the few questions that I had to give us a full understanding of what we expect to be done.

Chris L.

Jason Shoupe did my roof inspection this morning. He was on time, professional and took his time to explain his findings. I like that he was able to prioritize how he would fix things so that I wasn’t overwhelmed. He took pictures so that I could see what repairs were needed.

Sheila B.

Lee came out promptly when they promised and perform a thorough inspection and pointed several areas that we needed to watch and gave a great estimate on several repair options.

Jason A.

Christian Jordan and Michael Mott came out and looked great and took care of the wind damage to my vinyl siding

Kevin S.

Jason arrived today on time, explained what he saw and what he did to repair the water penetration issue and even became friends with our dog. Good work. They were referred by a neighbor and I would definitely use them again.

Joe G.

Ruben was excellent when I was having drain issues. He was quick, explained everything throughly, and made sure I knew what my options were. A wonderful experience I just put an offer in on a home and wanted someone to check the place out for me and HEP was there! Not only was every technician that came out friendly, but they made sure I understood everything that was being told to me! They gave me clear and honest opinions about my AC, Roof, and electrical. They told me what was wrong, how to fix it, an approximate on how much it would be and even advice to make sure I get the most out of my repair life. I'm a first time home buyer and they made me feel confident enough about the condition of my home to be able to make a sound decision on it. I'll recommend them to everyone I know!

Nicole N.

Christian Jordan and Jacob Edward's helped us so so so much and they came out literally so fast, within 15-20 minutes from our roof caving in. They were great and worked with us on everything.

Cierra B.

Jason did an awesome job on my roof. He was very knowledgeable about his profession and was very courteous and well mannered.

Nikki D.

Olin was fantastic. Friendly and arrived early after calling to say he would be coming out earlier than planned. I will leave another review after the work is done but we are looking forward to working with your company to get our roof taken care of. Thank you.

Jennifer F.

Roofing Storm Damage Restoration in Sharps Chapel: How HEP Protects Homes and Businesses

Storms sweep across Union County every year, and Sharps Chapel often finds itself in the direct path of intense winds, hail, and driving rain. Homeowners and commercial property managers who have experienced roof leaks, missing shingles, or structural compromise know how quickly a small breach can escalate into extensive interior damage. HEP specializes in roofing storm damage restoration in Sharps Chapel, bringing a blend of rapid response, experienced craftsmanship, and insurance‐friendly documentation to every project.

The Unique Weather Challenges of Sharps Chapel

Nestled along the shores of Norris Lake, Sharps Chapel faces weather patterns that shift rapidly. One evening can feature calm, clear skies; the next morning can bring downpours accompanied by severe, gusting winds. The local microclimate creates three primary roofing threats:

Wind gusts exceeding 60 mph, capable of lifting or tearing shingles and metal panels
Hailstones ranging from pea‐sized to golf‐ball‐sized, which bruise or puncture roofing materials
Heavy rainfall that exploits any existing weakness in flashing, seams, or ridge caps

Understanding these threats enables HEP to tailor storm damage restoration strategies specific to Sharps Chapel’s environment.

What Happens to a Roof During a Storm?

Wind Damage

High winds create negative pressure zones that pry shingles upward, breaking adhesive seals. In severe events, entire sections of asphalt shingles or standing‐seam panels can detach. Wind also drives debris—branches, loose construction materials, even patio furniture—against roofs, perforating membranes or creating dents that shorten service life.

Hail Impact

Hail affects roofing systems differently depending on the material:

Asphalt shingles may exhibit bruising, granule loss, or circular cracks
Metal roofs develop dents that compromise protective coatings
Modified bitumen and EPDM membranes show punctures or “stars”
Tile roofs suffer fractures invisible from the ground, leading to hidden leaks

Water Intrusion

Once wind or hail disrupts the outer layer, rain infiltrates:

Saturated decking can weaken structural integrity
Moisture seeping into insulation reduces energy efficiency
Interior drywall stains indicate prolonged exposure
Persistent dampness spawns mold colonies that endanger indoor air quality

HEP’s roofing storm damage restoration process addresses each of these failure points with targeted repairs or replacements.

HEP’s Storm Damage Restoration Workflow

1. Rapid Roof Assessment

Time matters. Within hours of a call, HEP dispatches a certified roofing inspector to Sharps Chapel properties. Using drone imaging and on‐roof analysis, technicians document:

Missing shingles or panels
Soft spots indicating soaked decking
Impact points from hail or debris
Flashing displacement around chimneys, skylights, and valleys
Condition of gutters and downspouts

2. Emergency Tarping and Temporary Repairs

To halt active leaks, HEP technicians install heavy‐duty tarps, reinforced synthetic underlayment, or peel‐and‐stick flashing over compromised zones. Temporary repairs provide:

Immediate interior protection
Reduction of further structural deterioration
Documentation of loss mitigation for insurance carriers

3. Comprehensive Damage Report

Insurers require clear proof of storm‐related damage. HEP’s report includes:

High‐resolution photographs with date stamps
Drone footage illustrating roof‐wide impact
Moisture meter readings
Written descriptions of affected materials
Repair vs. replacement recommendations

4. Insurance Claim Support

Navigating policy language, depreciation schedules, and adjuster appointments can overwhelm property owners. HEP simplifies the process by:

Meeting adjusters onsite to confirm damage
Supplying code compliance data for Sharps Chapel jurisdiction
Communicating repair scope and pricing in Xactimate format
Managing supplemental claims if concealed damage emerges

5. Restoration or Replacement

Once the claim is approved—or for out‐of‐pocket projects—HEP schedules the crew. Scope options include:

Spot replacement of shingles or metal panels
Full tear‐off and re‐roof with upgraded materials
Structural reinforcement of rafters or trusses
Ridge vent reinstallation for attic ventilation
Gutter and downspout realignment

Material Options Recommended by HEP

Architectural Asphalt Shingles

Sharps Chapel homeowners often select architectural shingles for their blend of value and storm resistance. Advantages include:

Thicker profile to withstand hail impact
Interlocking tabs that resist wind uplift
Class A fire rating
Wide color palette to match local aesthetic

Class 4 Impact‐Rated Shingles

For higher hail resilience, Class 4 shingles contain SBS modified asphalt and reinforced backing. Benefits:

Up to 130 mph wind warranty
Insurance premium discounts common in Tennessee
Enhanced granule adhesion reducing UV degradation

Standing‐Seam Metal Roofing

Metal excels in heavy rain, high wind, and snow load scenarios. HEP fabricates panels onsite, reducing seam failure risk. Features:

Continuous length panels from ridge to eave
Concealed fasteners for sleek appearance
Reflective coatings lowering cooling costs
Lifespan exceeding 40 years with minimal maintenance

Synthetic Underlayment

Traditional felt paper can tear under high wind. HEP specifies synthetic underlayment for:

Superior tensile strength
UV resistance during installation delays
Enhanced waterproofing when extreme storms strike before shingle placement

Code Compliance and Local Regulations

Sharps Chapel lies within Union County’s building jurisdiction, which mandates:

Minimum 29‐gauge for residential metal roofs
Ice‐ and water‐shield application on eaves exceeding 2:12 pitch
Four‐inch maximum reveal for lap siding adjacent to roof intersections
Continuous ridge ventilation on enclosed attic spaces

HEP ensures every roofing restoration aligns with these requirements, helping property owners avoid fines or failed inspections.

The Importance of Ventilation in Storm Damage Restoration

Why Ventilation Matters

Post‐storm fixes often focus on exterior surfaces, yet attic ventilation plays a critical role in:

Expelling trapped humidity introduced by leaks
Reducing attic temperature, which protects shingle adhesive during summer heat waves
Preventing condensation that can create mold growth

HEP’s Ventilation Solutions

Ridge vents paired with soffit intake
Powered attic fans with thermostatic controls
Smart vents integrating humidity sensors

By incorporating ventilation upgrades during storm damage restoration, HEP boosts roof durability far beyond pre‐storm performance.

Hidden Signs of Storm Damage Often Missed

While torn shingles are obvious, subtle indicators require trained inspection:

Shingle creasing visible only when lifted
Delaminated plywood sheathing causing soft decking
Loose fasteners on metal roofs that may leak during next storm
Granule sediment buildup in gutters signaling accelerated wear

HEP’s technicians undergo manufacturer‐approved training to identify these less apparent issues, ensuring repairs resolve root causes, not just symptoms.

Insulation and Interior Restoration

Addressing Water‐Damaged Insulation

Storm infiltration often saturates fiberglass batts or blown‐in cellulose. Wet insulation loses R‐value and can harbor mold spores. HEP’s process includes:

Moisture content assessment
Removal and disposal of compromised insulation
Installation of new, code‐compliant insulation with proper vapor barriers

Drywall and Ceiling Repairs

When roof leaks discolor ceilings, HEP coordinates interior crews to:

Replace damaged drywall
Apply stain‐blocking primer
Match texture and paint for seamless appearance

By handling exterior and interior restoration through one provider, property owners experience streamlined project management.

Roof Decking: Repair or Replace?

Evaluating Structural Integrity

HEP checks roof decking for:

Delamination caused by prolonged moisture
Mold growth on the underside of sheathing
Nail pull‐through creating uplift risk
Unapproved patchwork from past repairs

If localized damage exists, HEP may remove and replace affected sheets; however, widespread deterioration often necessitates full deck replacement to secure a long‐lasting roof system.

Sustainable Roofing Practices in Sharps Chapel

Recycling Old Shingles

Asphalt shingles contain recyclable asphalt binder. HEP partners with recycling facilities to divert tear‐off debris from landfills, where feasible, converting it into roadbed aggregate.

Cool Roof Coatings

White membrane coatings applied to low-slope commercial roofs reflect solar heat, reducing energy consumption. During storm damage restoration, HEP can integrate cool‐roof technology to enhance sustainability.

Protecting Gutters and Downspouts

Storms that ravage roofing often batter gutter systems. HEP inspects for:

Bent or detached gutter sections
Downspout seams popped open by flying debris
Clogs from roofing granules and leaf matter
Incorrect pitch hindering proper drainage

Repairs may include resecuring hangers, replacing sections, or installing gutter guards to prevent future blockages.

Skylight and Chimney Flashing

The Flashing Challenge

Flashing failures around roof penetrations are common leak sources after storms. HEP’s solutions:

Remove old, corroded flashing
Install new, code‐compliant step and counter‐flashing
Apply high‐temperature ice‐and‐water membrane beneath flashing
Seal with manufacturer‐approved sealants

Proper flashing restoration ensures that skylights and chimneys remain watertight long after the next storm passes.

Roof Replacement vs. Roof Repair: Deciding Factors

Age of Existing Roof

A roof within five years of its life expectancy may benefit more from complete replacement. Continuing repairs on aging roofs often yields diminishing returns.

Extent of Damage

If more than 30 percent of shingles or panels are compromised, replacement delivers a uniform protective barrier that resists future storms better than patchwork repairs.

Insurance Coverage

Policies may cover full replacement when damages exceed certain thresholds. HEP’s documentation helps homeowners leverage policy benefits efficiently.

Architectural Considerations

Aesthetic goals or future solar panel installation plans may influence the decision. Re‐roofing allows integration of mounting brackets or underlayment compatible with PV arrays.

Proactive Maintenance After Restoration

Once HEP completes storm damage restoration, maintenance preserves the new roof’s integrity:

Semiannual visual inspections in spring and fall
Clearing debris and inspecting valleys after heavy leaf drop
Checking attic ventilation and insulation annually
Cleaning gutters to ensure unrestricted water flow

By following a maintenance schedule, homeowners in Sharps Chapel reduce the likelihood of premature repairs and extend roof life well beyond warranty periods.

Common Roofing Materials in Sharps Chapel and Their Storm Performance

Three‐Tab Shingles

Wind rating: up to 60 mph
Vulnerability: high to tearing and uplift
Recommended action: upgrade to architectural or Class 4 shingles during restoration

Architectural Shingles

Wind rating: 110–130 mph
Vulnerability: moderate to hail bruising
Best practice: install Class 4 variant for enhanced hail resistance

Metal Panels

Wind rating: often 140 mph+
Vulnerability: denting from large hail
Mitigation: choose thicker gauge and impact‐resistant coatings

Synthetic Slate

Wind rating: 110 mph average
Vulnerability: deformation under extreme heat if not properly ventilated
Benefit: excellent class 4 hail resistance

The Role of Building Science in Storm Damage Restoration

HEP applies building science principles:

Moisture management to prevent vapor traps beneath new roofs
Thermal dynamics to optimize attic temperatures and prevent ice dams
Airflow modeling ensuring consistent ventilation from soffit to ridge

This scientific approach underpins durable, energy‐efficient restorations.

Emergency Preparedness for Future Storms

During final walkthroughs, HEP educates Sharps Chapel property owners on:

Securing patio furniture and yard equipment before forecasts of high wind
Trimming tree limbs overhanging the roof
Creating an emergency kit with tarps, flashlights, and batteries
Keeping attic access clear for rapid leak inspections

Preparedness minimizes the severity of future storm damage and accelerates restoration if events recur.

Union County Permitting Process Simplified

Storm restoration may require building permits when structural elements are replaced. HEP handles:

Permit applications and fee submissions
Scheduling county inspections at required milestones
Addressing inspector comments to achieve final approval

Compliance ensures insurance coverage remains valid and maintains property value.

Choosing the Right Shingle Color After Restoration

Color selection influences style and energy efficiency:

Light gray or tan reflects heat, ideal for sun‐exposed slopes
Dark charcoal provides traditional curb appeal
Blend tones camouflage potential minor hail impact marks

HEP’s design tools allow homeowners to preview color options on 3D models of their own homes.

HEP’s Commitment to Safety During Restoration

OSHA‐certified crews utilizing fall arrest systems
Site cleanliness protocols preventing nails in driveways or lawns
Daily end‐of‐day inspections verifying tarps remain secure overnight
Storm tracking to avoid scheduling roof tear‐offs when inclement weather is imminent

Safety safeguards workers, occupants, and property integrity.

Warranty Coverage Provided by HEP

Material warranties vary by manufacturer—typically 30 to 50 years—but workmanship matters equally. HEP backs every storm damage restoration with a robust installation warranty, giving Sharps Chapel property owners confidence that craftsmanship matches material quality.

Understanding Hail Size and Potential Damage

¼-inch (pea): minor granule loss possible
½-inch (marble): bruising on asphalt shingles
¾-inch (dime): cracking, punctures on older roofs
1-inch (quarter): dents on metal roofs, broken shingles
1¼-inch (half dollar) and above: significant structural threat

HEP’s post‐storm inspections factor hail size, storm duration, and wind speed into damage assessment for accurate repair scopes.

Drainage Considerations on Complex Rooflines

Sharps Chapel lakefront homes frequently feature steep, multi‐faceted roofs. Proper water management after restoration includes:

Correctly sized gutters for combined roof areas
Splash guards on valleys directing high‐volume runoff
Diverter flashing above entryways to protect door thresholds
Rain chains as decorative yet functional alternatives in select architectural styles

HEP tailors drainage solutions to each property’s unique design.

Skylight Upgrades During Storm Restoration

Many aging skylights leak due to failed seals. Opting for new, energy‐efficient skylights during roof replacement offers:

Low-E glass for improved thermal performance
Solar blinds integrated for light control
Fresh curb flashing reducing future leak risk

HEP ensures skylights are mounted and flashed according to manufacturer specifications for sustained weather tightness.

The Value of Ridge Cap Shingles

Standard three‐tab shingles cut into caps lack dimensional thickness, making them susceptible to wind uplift. HEP installs purpose‐manufactured ridge cap shingles: